You know what you don't wanna hear when frantically trying to find emergency cate for an animal?…read moreSorry we're not taking any new patients or if you were an existing client he'd definitely help. My cats intestines are hanging out her backside and the best you can do tell me good luck. Absolutely disgraceful. And that is why you should be very picky about he let care for animals. I run an animal sanctuary and I will most certainly be taking my business elsewhere.

Dr. Penn and his staff are amazing! Had a bit of emergency with my dog today and drove directly…read morethere without calling. When I arrived, they were closed for lunch but I saw an employee in her car. She went in and got Dr. Penn, and he took Ruby in and got her taken care of... (need I mention, during his lunch hour....) When she was almost ready to go, Dr. Penn called me personally to tell me what they had found. We move a lot, and my dog has seen several vets in several different states. This office is by far the best place we have ever been to. You can tell they are all honest, caring, animal lovers. Thank you for everything, Southwood Drive Animal Clinic!

Wonderful staff always take great care of my dogs. I highly recommend this veterinaryread more

Dr Hafernick is the best!!! He cares about my furry children!! He explains stuff simple and easy…read moreto understand!!!!

I Have a small cat and she is not very sweet when she is left alone or in a cage. I had an…read moreappointment scheduled for 2:30 and it was Confirmed by me and the Vets office. Then they text me at 4pm ish the day before to say that the Vet has an appointment with her Children the next afternoon and will not be able to make our appointment. I had already been told about the appointment with her children the next day that is why we scheduled the appointment for 2:30 before the appointment. So I guess the Vet decided that we were the last appointment so she should cancel it and then get off early. Meanwhile, My cat has a swollen paw and needs to bee seen. Oh we can drop her off and they put her in a cage until they get a minute to see to her. Doesn't matter if this is upsetting to her only if it is convenient for them and they get to leave early,,, So I guess caring about the patient doesnt count or how she will feel being stuck in a cage for however long it takes to finally get around to her. I thought that VET EMILY cared about her patients,, I guess I was wrong.. WE will find a new vet one that will actually care about their patients and not mind to keep their appointments once their confirmed unless its an EMERGENCY,,

So far I have brought a bald rat with and eye infection and a dwarf goat for a check up and tetanus…read moreshot and I could not be happier. The entire staff treated my pets like they were there own. They keep a very clean facility and the staff are professionals through and through. I appreciate that Dr. Emily will take the time to respond personally to questions/concerns and even at later hours. I will be taking my goat for a procedure in the next week and update my experience then. I don't suspect it will change. They do take Care Credit so that is helpful for the more expensive trips. They offer an early drop off which is convenient for my schedule. I highly recommend this veterinary clinic. It is a hidden East Texas gem.

They never answered the phone and I called two or three times. There was a message machine, but no…read moreone ever returned my call. I might try again someday, but not soon.

At first, the place doesn't look like a boarding place for dogs but I knew as soon as I saw the…read moreback patio and the boarding area that it was an animal loving place. A full sized bed and plenty of room to explore, there were no small cages. I took the required vet records, food and leashes. My labradoodle and Boston terrier entered without fear and immediately began exploring and had no hesitation. Would highly recommend this homey place.

Everything!! They are amazing with my baby and any they have in their care. Amber, the owner and…read morehead groomer is so talented and truly LOVES what she does. She is the Doodle Queen for a reason.

They are above and beyond the best. They know and care about each individual dog they care for. Our…read moreDogs have been going to them for years and they have always had the best of care. Highly recommend them.

The best of the best! Our fur baby is always excited to see his pals and the lovely ladies at…read moreCountry Cabins. They treat each pet as if it was their own. You can relax while you travel knowing your pet is in the best possible hands. It is wonderful to pick up a freshly bathed, happy fur baby.

I never write reviews, but I do not want anyone to experience the heartache that Lone Star Vet…read moreveterinarian clinic has caused me and my fur babies. Firstly, I am from a small beach town in Southern California called San Clemente where the medium home cost over $1 million. This veterinarian at Lone Star charges more than the vets in California. Here in East Texas people don't have that kind of money and there are dogs running all over that aren't being taken care of because vets like Lone Star has gotten so extremely expensive. They have absolutely no Shame!!! It is no longer about taking care of the animals for this veterinarian clinic, but it's all about the money! Worse than the cost of money is the pain and suffering that they cause my pets and I at the end of their lives when it should've been peaceful, turned into a complete nightmare not once but twice! My first bad experience was putting my little King Charles Brody down. The doctor gave him the euthanasia and Brody laid down quietly, and I thought he had passed. All of a sudden he woke up and he was gasping for air like a fish out of water. Dr. Wood told me that Brody didn't know what was going on, but how can he tell me that when there were three people standing there and the dog was only looking at me for help. I should've left at that point, but I hate change and they admitted to their mistake so I continue to take my beloved pets to them. My second dog just happened five weeks ago. He was a 16-year-old Chihuahua with lots of problems. I had decided to put him down, but I just wanted the vet Dr. Warren to confirm that I was right. I should be able to ask my vet, her opinion and expect for her to tell me the truth. She started taking a lot of tests which were very expensive, but the biggest problem was that the tech had manipulated him to take an x-ray of his heart. When I got him home, he couldn't walk at all and he was in terrible pain. I had to take him again the next day to put him down after a very long night of pain and suffering for the little guy. That Vet knew that I was right and should've put him down. It totally got away from me because of course I didn't want to put my little dog down. He was 16 years old with trachea problems, kidney problems, heart problems, back problems, and prostate problems and she convinced me not to put him down. I told her several times that all I cared about was his quality of life and that he did not have to suffer. She knew he should've been put down. She just wanted more money. I will never forgive myself for letting her talk me into doing that to my little buddy. It makes it so much harder to get over my loss when you have to experience such a bad thing before it finally happens. To have to take him two days in a row to be put down was horrible. I don't have children. These dogs are my children. After five years, I am changing Vets. I can't even bring myself to walk into that clinic ever again.

This was the only clinic in Lufkin or Nac that would be willing to see my hen who was sick. I…read morecalled around for an appointment at nearly every clinic and none would see chickens. I was able to get a same day appointment and when I arrived, they were prompt about getting me straight in at my appointment time with no waiting! They have a nice facility that was very clean and welcoming. Their staff was very pleasant and the doctor I saw, Dr. Liz Warren had impeccable bedside manner with the situation as well as the tech who assisted her. I would definitely come here again. I very much appreciated their willingness to help with my chicken when no one else would.

Great Environment! Love the doctor, explained the xrays, talked to me like a person...I had no…read moreproblem understanding...Great Reception, Calm, not cluttered,...Reasonable prices..​

We LOVE the West Loop Animal Clinic! We have 2 dogs and 2 cats and we couldn't be happier with the…read morecare and service we have received from Dr. Richards and his team! This past fall I walked into the clinic with my son's precious cat wrapped in a towel - she was not at all well - and my heart was breaking that he may lose his oldest friend. I asked Dr. Richards to keep her alive and he did just that! She is doing great and just turned 12 years old! Yesenia and the rest of the WLAC team are absolutely delightful and seem to really enjoy their work! I know our pets are in great hands here and I strongly recommend this clinic!