Dr Hafernick is the best!!! He cares about my furry children!! He explains stuff simple and easy…read moreto understand!!!!

Dr Hafernick has seen my Golden retriever twice and has been extremely thorough. He goes through…read moreall my concerns and makes sure my pup gets the best care. We can't recommend him enough and are so happy we found Pineywoods.

I am extremely disappointed with Angelina Animal Hospital…read more My 2-year-old dog has been suffering from worsening vomiting and bloody diarrhea for the last couple of days, and tonight it became much worse. Because your website clearly states that you offer 24/7 emergency services, I called expecting at the very least some level of urgency, compassion, or guidance. Instead, I was essentially told "good luck." When a pet owner is scared, desperate, and trying to get help for an animal in pain, that kind of response is incredibly unprofessional and completely lacking in empathy. If a hospital advertises emergency availability, there should be a reliable system in place to either provide care or direct pet owners to immediate help -- not dismiss them in one of the most stressful moments possible. I understand emergencies can be busy, but the total lack of concern for my dog's condition was unacceptable. No pet owner should be left feeling abandoned when their animal is sick and actively suffering. I see why there rating is so low! This place does not seem legit! Good luck Angelina County! What's worse is I was 10 minutes from the establishment and started heading that way once the person on the phone told me that they were talking to their supervisor about meeting me arrived on site and seeing people inside the building. And she told me basically good luck that they couldn't help me. If possible, I would leave a "0" star! After reading the other "0" stars I see an astonishing pattern here. They do not offer 24 hour service! Something needs to be done about this place. Like it needs to go out of business sooner than later.

Zero stars. 2nd time I've dealt with them.......couldn't help an injured dashhound at 6:05 pm. Not…read moreenough help. This er is all about money. Will never go there again. Sad.....

This was the only clinic in Lufkin or Nac that would be willing to see my hen who was sick. I…read morecalled around for an appointment at nearly every clinic and none would see chickens. I was able to get a same day appointment and when I arrived, they were prompt about getting me straight in at my appointment time with no waiting! They have a nice facility that was very clean and welcoming. Their staff was very pleasant and the doctor I saw, Dr. Liz Warren had impeccable bedside manner with the situation as well as the tech who assisted her. I would definitely come here again. I very much appreciated their willingness to help with my chicken when no one else would.

I wish I could give this place more stars. It doesn't get better than this…read more Considering my dog needed emergency surgery and the state of mind I was in, I have to say that this entire experience was the best. Dr Wood is very knowledgeable yet speaks in an easy to understand manner. He and his staff are kind, compassionate and very professional. *applauds* He made sure that I understood what had happened to my dog, the procedure that was needed, the possible complications and asked if I had any questions. He wasn't rushed and answered all my questions thoroughly. The quote was accurate. The follow up appointments went just as smoothly. It really doesn't get any better than this. The staff is always pleasant and professional, not only in their behavior, but in their appearance as well. Genuine smiles and clean/pressed scrubs. The office is immaculate, the furniture and fixtures are in good repair, the fish tank was perfectly clean. I was actually LOOKING for something wrong with this place and couldn't find anything. If there were awards to be given, Lone Star Veterinary Clinic, Dr Wood and the staff would get the highest one available. I have several other dogs and will gladly be bringing all my dogs to Dr Wood. I have FINALLY found a vet I can trust for my fur babies. Do I recommend this place? Absolutely. I'm local to the community, however, if you're not in the immediate area, it's well worth the drive. Bravo! *high five* Well done and thank you for everything.

I absolutely love this clinic. I bring all of my fur babies here and they're treated with such love…read moreby the staff you'd think they are their own. Dr Clary is super helpful with insight to everything going on and explains it well. The front desk staff are delightful. The receptionist, Malori is always so sweet and attentive. I would recommend this clinic to anyone looking for a dependable vet with amazing staff.

Dr. Clary is one of the kindest vets I have come across and is a God-send to this area. I moved…read morehere from out of state about a year ago and have tried plenty of vets in the area, but he is hands down my choice when he's available. They have been able to work us in for emergencies on multiple occasions with no notice. His staff is very kind as well. He will also make house calls for large animals which is why went ended up using him in the first place as that's not easy to find in East Texas--but very important. Pricing is very reasonable too. Highly recommend for animals large and small.

You know what you don't wanna hear when frantically trying to find emergency cate for an animal?…read moreSorry we're not taking any new patients or if you were an existing client he'd definitely help. My cats intestines are hanging out her backside and the best you can do tell me good luck. Absolutely disgraceful. And that is why you should be very picky about he let care for animals. I run an animal sanctuary and I will most certainly be taking my business elsewhere.

Dr. Penn and his staff are amazing! Had a bit of emergency with my dog today and drove directly…read morethere without calling. When I arrived, they were closed for lunch but I saw an employee in her car. She went in and got Dr. Penn, and he took Ruby in and got her taken care of... (need I mention, during his lunch hour....) When she was almost ready to go, Dr. Penn called me personally to tell me what they had found. We move a lot, and my dog has seen several vets in several different states. This office is by far the best place we have ever been to. You can tell they are all honest, caring, animal lovers. Thank you for everything, Southwood Drive Animal Clinic!

I Have a small cat and she is not very sweet when she is left alone or in a cage. I had an…read moreappointment scheduled for 2:30 and it was Confirmed by me and the Vets office. Then they text me at 4pm ish the day before to say that the Vet has an appointment with her Children the next afternoon and will not be able to make our appointment. I had already been told about the appointment with her children the next day that is why we scheduled the appointment for 2:30 before the appointment. So I guess the Vet decided that we were the last appointment so she should cancel it and then get off early. Meanwhile, My cat has a swollen paw and needs to bee seen. Oh we can drop her off and they put her in a cage until they get a minute to see to her. Doesn't matter if this is upsetting to her only if it is convenient for them and they get to leave early,,, So I guess caring about the patient doesnt count or how she will feel being stuck in a cage for however long it takes to finally get around to her. I thought that VET EMILY cared about her patients,, I guess I was wrong.. WE will find a new vet one that will actually care about their patients and not mind to keep their appointments once their confirmed unless its an EMERGENCY,,

So far I have brought a bald rat with and eye infection and a dwarf goat for a check up and tetanus…read moreshot and I could not be happier. The entire staff treated my pets like they were there own. They keep a very clean facility and the staff are professionals through and through. I appreciate that Dr. Emily will take the time to respond personally to questions/concerns and even at later hours. I will be taking my goat for a procedure in the next week and update my experience then. I don't suspect it will change. They do take Care Credit so that is helpful for the more expensive trips. They offer an early drop off which is convenient for my schedule. I highly recommend this veterinary clinic. It is a hidden East Texas gem.

They never answered the phone and I called two or three times. There was a message machine, but no…read moreone ever returned my call. I might try again someday, but not soon.

At first, the place doesn't look like a boarding place for dogs but I knew as soon as I saw the…read moreback patio and the boarding area that it was an animal loving place. A full sized bed and plenty of room to explore, there were no small cages. I took the required vet records, food and leashes. My labradoodle and Boston terrier entered without fear and immediately began exploring and had no hesitation. Would highly recommend this homey place.

Friendly, one of the finer vetirinarian offices where the receptionist does not smoke inside the…read morebuilding. Very Proffesional and Inexpensive. Great with pets.

The staff was great and the place was nice. I am new to the area and need to feel comfortable with…read morewho i hand over my babies. I wasn't very easy with the practice of just taking my pet to another room and working on him. i need to know what they are doing to my pet