I absolutely love this clinic. I bring all of my fur babies here and they're treated with such love…read moreby the staff you'd think they are their own. Dr Clary is super helpful with insight to everything going on and explains it well. The front desk staff are delightful. The receptionist, Malori is always so sweet and attentive. I would recommend this clinic to anyone looking for a dependable vet with amazing staff.

Dr. Clary is one of the kindest vets I have come across and is a God-send to this area. I moved…read morehere from out of state about a year ago and have tried plenty of vets in the area, but he is hands down my choice when he's available. They have been able to work us in for emergencies on multiple occasions with no notice. His staff is very kind as well. He will also make house calls for large animals which is why went ended up using him in the first place as that's not easy to find in East Texas--but very important. Pricing is very reasonable too. Highly recommend for animals large and small.

Wonderful staff always take great care of my dogs. I highly recommend this veterinaryread more

Dr Hafernick is the best!!! He cares about my furry children!! He explains stuff simple and easy…read moreto understand!!!!

Excellent Veterinarian services. Have been going there since I got my rescue almost two years ago…read more She is always caring and very good with my dog. I will continue to use her services.

Kellie Sterling is one of the best veterinarians around and a fabulous surgeon. Pricing is also…read morequite fair especially in the era of conglomerates owning most practices.

I want to share with y'all what a great job John did with our pup, Tanner! When I took Tanner to…read moreJohn, he was so full of energy and lack of manners that he was actually dangerous for me. John worked with him patiently, professionally, and did in depth study of his personality. We now have a sweet, responsive and well behaved pet/family member. His recall is 100% right now...that is very impressive. His "heal" is a little rambling still and he needs reminders, but then he is still very young. When he hears, "no" his ears go up and his attention is completely on me. And he certainly knows what "place" means. So what turns out was a dog that I didn't think I was going to be able to keep, being a real keeper. One of the most impressive outcomes from our dealing with John turns out that Tanner "loves" him. That shows me how John deals with his students! I highly recommend Niche Creek Kennels and John Hoffman as a trainer. Thank you, John

Recently l had a power outage at my home due to an ice storm. My dog Tiger didn't know what to…read morethink or do because this was her first experience with inclement weather. We bundled up the first night but l knew l had to come up with something for her so that Sunday evening I thought of Wag A Doches and texted the owner and l had 2 choices since they had a four wheel drive either they would come that night or they would come that morning. So l chose that night. They picked her up and she loves to go over there. l will tell everyone this the place to go if you need boarding daycare or even a bath for your dog.

Did a great job on my whiskey boy. I was nervous at first but when I picked up Whiskey he looked…read morecleaned and fresh.

We love Ginger Leash! My husband and I have 3 small dogs and we have to travel from time to time…read morefor work. We are particular about our fur babies so we are usually anxious about leaving them, but we never worry about the care they are getting when The Ginger Leash is sitting for us. They were great about texting us updates and sending us pictures of our fur babies. It helps that they are able to stay in their own environment and that The Ginger Leash keeps them on the same routine that they are use to being on. In this way we aren't coming home to our fur babies stressed, out of control, and/or needing to be retrained. The Ginger Leash is amazing! We highly recommend them!

Beware! Dr Pool gave my dog a steroid shot, WITHOUT consulting me (the owner) FIRST!!! That was…read moreabout 2 yrs ago. The SAME dog has always has had issues itching and scratching for years. It was ME, who finally figured out he has ALLERGIES! Got Apoquel from Chewy around $88 dollars a couple months ago. Monday 12-15-2025, I took my dog to Ward animal to have him checked out to get a prescription for 6-12 months. Well, since Ward had approved apoquel from Chewy, she said they didn't need to see him even though we both were there now! Chewy has sent several Faxes for approval by POOL! A 30 supply of Apoquel 16 mg from Ward is $120. Today, she charged me $20 for POOL to send Chewy his approval. I did find another Vet. For 100 tablets of Apoquel 16mg cost me, $241, office visit $58, Miconahex+Triz 16oz $36 = $335 So, for JUST, a 100 tablets of Apoquel 16mg from Ward animal was going to COST ME $390!!!!!!!!! That's without a office visit, and without a 16oz bottle of Miconahex+Triz medicated shampoo. I never did think dr pool was truly there in having any kind of A REAL RELATIONSHIP with clients. Dr pool is there to PAD THAT POCKET OF HIS. Dr Ward sold his business to dr pool. I had overheard other clients, and I believe they too were taken by lack of concern. Today, my/our new Vet, SPENT THE WHOLE TIME IN THE ROOM WITH ME AND MY DOG. When a dr takes your pet away every time, taking them into the back, not spending time with you, YOU NEED TO MOVE ON!!!!!! There's been other instances as well. I adding everything will make some stop reading the review. GOD'S WITNESS... I have now CUT ALL TIES WITH WARD. Our 4 dogs and 7 cats have found a new home! Thank God!

I've used Ward regularly for a little over a year now, visiting a total of 11 times between my…read morethree pets (13 times if you include foster kittens). These visits have ranged from annual exams, to sick visits, to a spay, etc. and I can firmly say that I will *never* be back after my visit today. My 15-30 minute visit turned into a 2 hour frustrating situation due to vet incompetence. My most recent appointment was my first time meeting Dr. Josh Pool and he was absolutely terrible. He wouldn't prescribe my dog's anxiety meds, that he's been on for over 3 years, inferring that I would abuse the drugs and threaten his license. There's not even a way to abuse prozac, it's a slow release drug that takes about a month to even start working and is one of the most prescribed psych drugs in the world (degree in psych and biology, have worked in vet med). He mentioned other alternatives so I listed what I've tried before, as my dog is 7 and we've tried just about everything. He then said my dog was over medicated and suffering because he also gets trazodone for high stress situations/ as needed. He refused to prescribe trazodone and only prescribed 20mg prozac (when my dog is currently on 40mg) after going back and forth for 10 minutes. Even after I asked for other alternatives for him to prescribe like just trazodone or gabapentin- he refused. I showed records going back multiple years of my dog's severe anxiety and how prozac daily and trazodone when needed have helped him but he continued to infer I would abuse the drugs. He also mentioned that my dog needed a behaviorist .... when a behaviorist was the one in the first place to recommend prozac! I then was asking for a new cyst/ tumor on my dogs head to be aspirated; fine needle aspirates are one of the most common ways to see if a lump is cancerous or not, and it's very easy to do. The Dr refused to do it and said it was just "an old dog bump". I pushed again because it came on very fast and aggressive. The tech then tells me that the dr doesn't know how to do the procedure and doesn't know how to read the results under the microscope. I was actually flabbergasted that a vet can't do one of the easiest and most common skin cytologies in modern vet med. Of course this was followed by a $300-500 estimate to do an anesthetized biopsy and removal. Guess that beats the $30-50 they'd get for a FNA. Overall, I'm in the process of reporting them to the Texas vet med board. They kept my highly anxious and constantly crying dog in the back for an hour and a half (literally 90 minutes, I kept track) just tied up and waiting, panicking. They refused to prescribe him the correct meds. They apparently don't have knowledge of very basic medical procedures. They refused to comp, discount, or take off anything after everything that went wrong on their end during the visit. Im not even convinced they did the exam or gave him the heart worm prevention he needs, as they were also arguing with me about even giving him the injection despite his negative hwt. They inferred I abuse drugs. and the vet especially seems to get angry and mean when he's questioned. There's significantly more I could add but this is already long enough. Just stay away if you value your sanity, your wallet, or if you have a very basic sense of vet med to hold them accountable

You know what you don't wanna hear when frantically trying to find emergency cate for an animal?…read moreSorry we're not taking any new patients or if you were an existing client he'd definitely help. My cats intestines are hanging out her backside and the best you can do tell me good luck. Absolutely disgraceful. And that is why you should be very picky about he let care for animals. I run an animal sanctuary and I will most certainly be taking my business elsewhere.

Dr. Penn and his staff are amazing! Had a bit of emergency with my dog today and drove directly…read morethere without calling. When I arrived, they were closed for lunch but I saw an employee in her car. She went in and got Dr. Penn, and he took Ruby in and got her taken care of... (need I mention, during his lunch hour....) When she was almost ready to go, Dr. Penn called me personally to tell me what they had found. We move a lot, and my dog has seen several vets in several different states. This office is by far the best place we have ever been to. You can tell they are all honest, caring, animal lovers. Thank you for everything, Southwood Drive Animal Clinic!