I have used various PetSmart for 20 years with several of my dogs. I had very skilled and caring…read moregroomers in Lufkin at first. The last few years have been bad. They have labeled my 12 year old dog as hard to handle and charge $10 more and on top of that, this last haircut was awful. She has long strands all over and her feet look chopped up. They should have took off money instead of an extra charge. My dog seemed extremely tired and was very shaky. Unlike, how she has been at other visits. I'm not saying they gave or sprayed anything on her but she wasn't herself. However I do not recommend this location. I hesitated to bring her back after the last few grooming hoping to find a decent grooming on the list. Nope it just got worse. Never again at the Lufkin location.

I live an hour away! I called to make sure they still had the red ear slider turtle. they confirmed…read morethat they had one in stock. I told the gentleman I was on my way and was driving one hour to get it to please hold it for me. He told me no problem, I gave him my name and headed up there. When I got there and asked for the turtle they informed me that they can't hold anything and they sold him. So a wasted an hour to be lied too! I then had to drive 2 additional hour out of the way to PETCO that held a turtle for me "considering I was driving so far away" The turtle was for my 3 year old best friends son's birthday, that has begged for a turtle since he could talk. Way to have great customer service PetSmart! my Family nor I was be visiting a PetSmart again.

They never answered the phone and I called two or three times. There was a message machine, but no…read moreone ever returned my call. I might try again someday, but not soon.

At first, the place doesn't look like a boarding place for dogs but I knew as soon as I saw the…read moreback patio and the boarding area that it was an animal loving place. A full sized bed and plenty of room to explore, there were no small cages. I took the required vet records, food and leashes. My labradoodle and Boston terrier entered without fear and immediately began exploring and had no hesitation. Would highly recommend this homey place.

They do a beautiful job on our little girl and don't charge a fortune like other salons do.read more

Very fast but good hair cuts. My dogs seemed well cared for and happy…read more I was also able to get my 2 poodles in with short notice and they had never been there before.

They are very kind and caring especially with each dogs needs. Great job on bathing and cutting…read moretheir nails

We found Vicky through a friend that loved her work. After years trying to find an AVERAGE pet…read moregroomer in our area, we had reached a dead end. Vicky and her new shop in Onalaska is the answer to our pooch's prayers. Absolute professional service with plenty of TLC.

I love this establishment SO MUCH! They take such good care of my little Laci, and as soon as she…read moresees the building, she is ready to jump out and go play with of her other canine friends!! The staff is so good to her, I wonder if sometimes, she doesn't just want to stay there with them and all her buddies! :) :) :) Thank you Amy & staff for providing a wonderful place for my fur-baby to relax if I need to travel or to come in for a nice, neat grooming session. She and I both appreciate you so much for what you do!! - Renaldo Hunt

I usually take the pups to Pet Smart, but I think we have found our new home. I am a huge fan of…read morelocally owned businesses and this is perfect. Everyone was so friendly and both dogs were groomed for the orice of what one would have been at Pet Smart.

James and Ashley are awesome and I know when we drop our dogs off that they are in great hands…read more Great groomers as well!

James and Ashley are amazing! my mom has used them for our dogs for years and she recommended them…read moreto me for my sweet pup when i needed a hospital stay! James was super sweet and updated my mom on how she was doing because i was so anxious about leaving her there. she was given a bath and well taken care of! He even stayed a little later so i could pick her up early in the morning before pick up. Thank you so much for taking care of my honey girl! -Tessia & The miller family

I have been using Pampered Pets for several years now. They are always so considerate. Happy (my…read moreCavaPooChon) feels very comfortable there. Their prices are reasonable and there service is exceptional. I would highly recommend them.

I have been coming here just over a year now. At first, my dog wouldn't have any issues going into…read morethe shop, but here recently, he's been fighting me just to get him in. What I witnessed today explains why, I watched one of the groomers attempt to place a large white Shepard into a kennel, I assumed she was done with him, the dog didn't want to go in, so she spanked the dog several times. I asked if they treated all pets like that, and one worker asked like what? I explained what I saw and she proceeded to ask the worker if she spanked the dog and she replied yes but only on the butt and she went back to what she was doing as if it wasn't an issue. I don't hit my dog, nor will I put up with anyone hitting him. I will not be bringing my pet back to this place, nor would I recommend this groomer.