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They add new hidden charges to your order they should say on the menu or when they come up on the total, not surprised at the window
First time trying , but definitely won't be the last. Customer service was 100% , friendly , courteous and fast. Ordered a lot of things from the menu and the came out fast and hot. Food was amazing ! I think my favorites were the Chicken biscuit with honey mustard & the dirty rice were stand outs. Mac and cheese was just ok , peach cobbler just needed more juice. Overall 9/10
I've never been to this place and wanted to try their iced coffee since it was early in the morning. I was a bit shocked to see that the drive through uses an AI voice rather than a human to take the order. I honestly don't really like the implementation of AI in a drive thru. I ordered a caramel iced coffee. It was a bit bitter despite ordering caramel flavor. Maybe it's just me, but I did have to add syrup and caramel at home. It's still very affordable for the price around $4.50!
I finally got to try Bojangles today, and I really enjoy the meal! I was able to try the breakfast options, and we got the Bo's chicken biscuit meal with fries and iced tea, the Egg & cheese biscuit meal with the Bo-tato rounds with soda, and 4 strips with jalepeno sauce and buffalo sauce. The Bo's chicken biscuit meal was really good. The chicken was tasty, and the biscuit is ok. It is not my favorite but I have no complaints about it. The fries are seasoned really well, and although I don't like the size/ shape of the fries, it tastes really goods, The Bo-tato rounds were also really good. The chicken strips were juicy and delicious, and the jalepeno ranch sauce and buffalo sauce were yummy! Some of the things I thought could be better were the egg & cheese biscuit and the iced tea. The egg tasted different and overall along with biscuit and cheese, it didn't stand out for me. I was disappointed with the iced tea. I had gotten half sweet tea and half unsweetened, but I didn't really taste the sweetness and tea. I think the biscuit can be more flakey and soft, but I find it to be more rough. The cashier and staff were really friendly and patient. We dined in, and staff walked around and asked a few times if we are doing ok. Restaurant was clean and good number of tables were available. Perhaps it was still early. I need to go back and try Bo's sauce next time and of course get the strips, sauces, rounds, and fries again!
I had a really positive experience here! Understanding the reviews prior and that they've only been open for a week. I loved their chicken tenders! And Bo's sauce! One sauce was good enough for just the tenders. If you add fries, may want to get an extra one Docking one point because it was hard to find a clean table. They'll get better though!
After the wait for this location, the excitement, the hype of some good southern eats....it was a total disappointment. Accustomed to what other locations provide, this one only had tenders and a few sides to select from, unlike other locations. I tried their famous biscuits and fries and was taken back by them, not in a good way. The customer service was decent and welcoming. The fries were EXTREMELY SALTY!!!! I literately had to wipe them off(could only eat a few before my head started hurting) and the biscuits were dry and cold. Hopefully this isn't the standard of what's to be expected from this new location
I was very hopeful about this place, but it was more or less a disappointment. First off, their menu is pretty limited with their entree options being either chicken tenders or a chicken sandwich. I had the chicken sandwich and while it tasted ok, it wasn't the best I've ever had. At their prices (not cheap) I might as well go to Chick-fil-A across the street for tenders or a sandwich that tastes more flavorful and healthier. Also, I'd expect a newer restaurant to be kept a little cleaner inside, as the fountain drink station was not that pleasant. All that being said, Bojangles has the potential to be great. The location is great and the customer service was on point, but the food itself is just lacking value.
Forget what everyone else says. This location hits hard! I go to Bojangles every time on the east coast (Atlanta, Virginia, and NC) and this houston location stands up right next to the originals! If not above in some aspects. The quality of the chicken I would say is a little higher and the crispiness of the Bo Rounds are above as well. I had a #1 and it blew me out the park with its tastiness (especially since other reviews were negative to this location). The service here was top notch an and the ambiance is clean and chill. You don't feel rushed at all and you are made to feel taken care of!
Place was clean, the smells of chicken was amazing. You gotta get out here and try it. Best customer service Ever! There was a manager named Rob came out and asked us how we were doing and asked if we enjoyed the food . Great place
I was so excited and then quickly disappointed! This is NOT the Bojangles like in the Carolinas and Georgia, hence the two stars. When I ordered the 3 piece combo ($13.29), I thought it was fried chicken. It turns out they're only chicken tenders, like Raising Canes. This location also only has 3 sides besides fries. When the cashier said, "We get that a lot. We're franchised, not corporate," I realized the mistake. I suppose that's my fault for thinking they're like the east coast, but then why even allow them to use the name? Add the fact that ordering with a virtual assistant is a bit mind-boggling, I probably won't be back often. I will admit the tenders are tastier and more crispy compared to Raising Canes, so I added a star (was going to only give one initially), but they're tiny. I'm not sure this is really worth $13 and will probably be hungry in an hour or two. I really wanted fried chicken and mashed potatoes like the real Bojangles! Also, the logistics need to be ironed. Instead of having customers go to the second window (no indication on first window to pull forward) and then pull to the side along the curb where an employee has to walk outside to deliver food, use the first window and then give food at the second window like most drive-thru places. The fact that the same employee at the cash register also has to walk outside to deliver food to the vehicle in front makes for an inefficient process!
My husband and I randomly decided to try this place. We went on a fly. We didn't know they only sold chicken tenders, and not chicken wings. Well we tried the chicken sandwich BLT, which was pretty good when paired with the jalapeño ranch. Fries got cold quick despite eating it immediately when they handed the food over to us. Dirty rice was good, but a little salty. Bo berry biscuit was okay. Place is overall pretty clean since it just opened . However , the floor by the drink station was wet with no wet sign. Also noted a soaked wet towel on the floor. It was a decent experience overall
A famous fried chicken shack from the southeast United States landed in this neighborhood. I was running around in the area and decided to pick up lunch from this chicken shack to eat at home. I went with the 3 pieces chicken strip combo meal with dirty rice, biscuit, soda, and Buffalo chicken dipping sauce. The chicken strips were meaty with a nice chili kick. It tasted nice with the dipping sauce. The biscuit was buttery and soft, very good. The dirty rice was forgettable, very bland. My cost was $11.49 which was competitive with other chicken shacks in the area. I prefer Popeye's because Popeye's has better sides and the chicken suited my taste buds more. Counter help was friendly and efficient.
10 months ago
I went on the drive through and was greeted via ai voice. It was hard to communicate with it so I went to the first window. Then second window. And they were able to take my order. (Combo meal). They told me it was going to take a few mins so after I paid, I told them I'll go park and come inside. There were people behind me and I didn't want to hold people up. After parking and going inside. I didn't have my cup to get a drink yet so I was waiting at the front just... kind of watching the staff. I think two of the three, including the one who was at the window and took my order, must of been on break because they literally did not do much but stare back at me and the food/drink they were eating/drinking. The manger was running back and forth. After he gave me my bag, it was just the biscuit sandwich. So I asked "where was the side? " . He passed me the side, then I asked" where do I get a cup for drinks?" The manager didn't realize I never had the cup because he thought the staff member at the window gave me my cup. In the bag, there was no napkin or spoon for the side. Or maybe I just didn't see them next to the soda machine because I was getting annoyed at this point and just wanted to leave. As for the food, barely any icing. The chicken was mid. The meat has a reddish tint to it like it's supposed to be a spicy chicken ? It was confusing to look at. The biscuit was slightly sweet and crusty along the edges (the best part of this whole thing). Mac and cheese was mid. The whole combo was overall mid. Admittedly, tables and chairs are clean. Lots of space. They have an outdoor area too. They have a small window in the kitchen area where you can watch them make the dough. Free parking out front. I would take out the ai in the drive through. I did not like it at all. If I have to wait for a bit, it would be good if they have a spot I can go to while they take care of the customers behind me and I'm not holding up the line for 5 minutes. read more
4 months ago
They add new hidden charges to your order they should say on the menu or when they come up on the total, not surprised at the window read more
First time trying , but definitely won't be the last. Customer service was 100% , friendly , courteous and fast. Ordered a lot of things from the menu and the came out fast and hot. Food was amazing ! I think my favorites were the Chicken biscuit with honey mustard & the dirty rice were stand outs. Mac and cheese was just ok , peach cobbler just needed more juice. Overall 9/10 read more
11 months ago
I've never been to this place and wanted to try their iced coffee since it was early in the morning. I was a bit shocked to see that the drive through uses an AI voice rather than a human to take the order. I honestly don't really like the implementation of AI in a drive thru. I ordered a caramel iced coffee. It was a bit bitter despite ordering caramel flavor. Maybe it's just me, but I did have to add syrup and caramel at home. It's still very affordable for the price around $4.50! read more
2 months ago
I finally got to try Bojangles today, and I really enjoy the meal! I was able to try the breakfast options, and we got the Bo's chicken biscuit meal with fries and iced tea, the Egg & cheese biscuit meal with the Bo-tato rounds with soda, and 4 strips with jalepeno sauce and buffalo sauce. The Bo's chicken biscuit meal was really good. The chicken was tasty, and the biscuit is ok. It is not my favorite but I have no complaints about it. The fries are seasoned really well, and although I don't like the size/ shape of the fries, it tastes really goods, The Bo-tato rounds were also really good. The chicken strips were juicy and delicious, and the jalepeno ranch sauce and buffalo sauce were yummy! Some of the things I thought could be better were the egg & cheese biscuit and the iced tea. The egg tasted different and overall along with biscuit and cheese, it didn't stand out for me. I was disappointed with the iced tea. I had gotten half sweet tea and half unsweetened, but I didn't really taste the sweetness and tea. I think the biscuit can be more flakey and soft, but I find it to be more rough. The cashier and staff were really friendly and patient. We dined in, and staff walked around and asked a few times if we are doing ok. Restaurant was clean and good number of tables were available. Perhaps it was still early. I need to go back and try Bo's sauce next time and of course get the strips, sauces, rounds, and fries again! read more
I had a really positive experience here! Understanding the reviews prior and that they've only been open for a week. I loved their chicken tenders! And Bo's sauce! One sauce was good enough for just the tenders. If you add fries, may want to get an extra one Docking one point because it was hard to find a clean table. They'll get better though! read more
After the wait for this location, the excitement, the hype of some good southern eats....it was a total disappointment. Accustomed to what other locations provide, this one only had tenders and a few sides to select from, unlike other locations. I tried their famous biscuits and fries and was taken back by them, not in a good way. The customer service was decent and welcoming. The fries were EXTREMELY SALTY!!!! I literately had to wipe them off(could only eat a few before my head started hurting) and the biscuits were dry and cold. Hopefully this isn't the standard of what's to be expected from this new location read more
4 months ago
All I have to say is my food was cooked to order and honestly the quality was better than what i've received in NC read more
1 year ago
I was very hopeful about this place, but it was more or less a disappointment. First off, their menu is pretty limited with their entree options being either chicken tenders or a chicken sandwich. I had the chicken sandwich and while it tasted ok, it wasn't the best I've ever had. At their prices (not cheap) I might as well go to Chick-fil-A across the street for tenders or a sandwich that tastes more flavorful and healthier. Also, I'd expect a newer restaurant to be kept a little cleaner inside, as the fountain drink station was not that pleasant. All that being said, Bojangles has the potential to be great. The location is great and the customer service was on point, but the food itself is just lacking value. read more
Forget what everyone else says. This location hits hard! I go to Bojangles every time on the east coast (Atlanta, Virginia, and NC) and this houston location stands up right next to the originals! If not above in some aspects. The quality of the chicken I would say is a little higher and the crispiness of the Bo Rounds are above as well. I had a #1 and it blew me out the park with its tastiness (especially since other reviews were negative to this location). The service here was top notch an and the ambiance is clean and chill. You don't feel rushed at all and you are made to feel taken care of! read more
1 year ago
Place was clean, the smells of chicken was amazing. You gotta get out here and try it. Best customer service Ever! There was a manager named Rob came out and asked us how we were doing and asked if we enjoyed the food . Great place read more
I was so excited and then quickly disappointed! This is NOT the Bojangles like in the Carolinas and Georgia, hence the two stars. When I ordered the 3 piece combo ($13.29), I thought it was fried chicken. It turns out they're only chicken tenders, like Raising Canes. This location also only has 3 sides besides fries. When the cashier said, "We get that a lot. We're franchised, not corporate," I realized the mistake. I suppose that's my fault for thinking they're like the east coast, but then why even allow them to use the name? Add the fact that ordering with a virtual assistant is a bit mind-boggling, I probably won't be back often. I will admit the tenders are tastier and more crispy compared to Raising Canes, so I added a star (was going to only give one initially), but they're tiny. I'm not sure this is really worth $13 and will probably be hungry in an hour or two. I really wanted fried chicken and mashed potatoes like the real Bojangles! Also, the logistics need to be ironed. Instead of having customers go to the second window (no indication on first window to pull forward) and then pull to the side along the curb where an employee has to walk outside to deliver food, use the first window and then give food at the second window like most drive-thru places. The fact that the same employee at the cash register also has to walk outside to deliver food to the vehicle in front makes for an inefficient process! read more
2 years ago
My husband and I randomly decided to try this place. We went on a fly. We didn't know they only sold chicken tenders, and not chicken wings. Well we tried the chicken sandwich BLT, which was pretty good when paired with the jalapeño ranch. Fries got cold quick despite eating it immediately when they handed the food over to us. Dirty rice was good, but a little salty. Bo berry biscuit was okay. Place is overall pretty clean since it just opened . However , the floor by the drink station was wet with no wet sign. Also noted a soaked wet towel on the floor. It was a decent experience overall read more
1 year ago
A famous fried chicken shack from the southeast United States landed in this neighborhood. I was running around in the area and decided to pick up lunch from this chicken shack to eat at home. I went with the 3 pieces chicken strip combo meal with dirty rice, biscuit, soda, and Buffalo chicken dipping sauce. The chicken strips were meaty with a nice chili kick. It tasted nice with the dipping sauce. The biscuit was buttery and soft, very good. The dirty rice was forgettable, very bland. My cost was $11.49 which was competitive with other chicken shacks in the area. I prefer Popeye's because Popeye's has better sides and the chicken suited my taste buds more. Counter help was friendly and efficient. read more
8 months ago
1 year ago
The newest chicken joint in town is the southern staple Bojangles. Unlike many locations in the South that offer fried chicken dinners, this location only has tenders and sandwiches. They are also known for their biscuits and ice tea. The tenders were large and crispy delicious but had a lot of breading. I paired my 3 piece dinner with their home made ranch dressing. For a side I had their dirty rice. The rice was good but not great. My husband had cole slaw which was, again, good, but not great. The biscuits were big and dense. We had to ask for butter to lather them up. We also had their peach cobbler that satisfied our sweet tooth. My husband enjoyed his sweet tea but I was not a fan of the unsweetened offering. The staff were extremely friendly and helpful. As you enter everyone says "Welcome to Bojangles" including the cooks hollering from the back. This location was clean and inviting. We went early evening on a Friday and they were not at all busy. We will definitely visit again when we are in the area. Unfortunately it is a bit of a drive from our house so it won't be high on our list. But it is a worthy place among the many options for chicken tenders in town. read more
2 years ago
Food was really good. They served the largest large fry I've ever seen lol. Staff was really friendly and the dining area and bathrooms were very well kept. read more
9 months ago
Very quiet and relaxing environment. The food was amazing yet simple. Definitely would come back. read more
Fast, friendly service... i've been looking forward to trying the new Bojangles in San Antonio. We tried several in Virginia, so we were excited to get some of those great tasting, buttery breakfast biscuits. We order the Steak, egg, cheese biscuit and sausage, egg and cheese biscuit. Very fresh, hot, buttery and tasted great! Staff was great and very eager to assist. I noticed they only have chicken tenders at this location. Looking forward to going back for some spicy chicken tenders with dirty rice. read more
1 year ago
This review is merely based on the friendly service and their BoBerry Biscuits. The place is tiny. Not enough room for a family to share a meal unless you eat outside. The service was exceptional. We chose not to eat there tho because we don't really do strips and was wanting some of their actual chicken. They ONLY have chicken strips and sandwiches. Now for the BoBerry Biscuits. $18 a dozen. Delicious. Quite the unusual, yet pleasant treat. Worth going just for that! read more
Eh.. I wasn't overly impressed. I ordered the chicken sandwich and was given an option to choose from Deluxe (lettuce and tomato) or BLT(bacon, lettuce and tomato), I ordered the deluxe because I didn't feel like bacon that day.. well to my surprise, it came with bacon. I do have to say though, the chicken was beautifully flavored. Dirty rice was a disappointment unfortunately. It tasted more of the "Uncle Bens, microwaveable" packages. I'll probably try them again and stick with the tenders and biscuits. read more
1 year ago
1 year ago
2 years ago
3 years ago
I came when they 1st opened. I like the chicken strips they are a little spicy, and the biscuits are awesome. You can see while they mix the dough. It's clean the prices are like everywhere else. I will be coming back. Thank you for reading. read more
1 year ago
9 months ago
3 years ago
This is a new location in San Antonio and the chicken biscuits were amazing. The atmosphere was bright and had a lot of natural light. The line was very long since it's only been open a week. It's obviously a beloved chain. Despite the line being long, the staff was very quick. I will say seating is very space. It only have 1 table that seated more than 2. We ordered the: BoBerry Biscuits: very delicious, ultra sweet. Chicken biscuits w/ gravy: amazing, surprisingly spicy. Mac and cheese: same as CFA Fries: very seasoned Chicken sandwich: great Unsweet tea: typical read more
I'm sad to see this place has such low ratings. I stopped in after work and it was busy, but the employees kept the line moving. We received our food quickly and it was nice and hot. I had the Chicken sandwich and I really liked how flavorful the chicken was. The Mac and cheese was delicious and apparently made in house. The biscuit was also not too sweet and had just the right amount of tartness. We spoke to one of the owners and he explained how they make their sauces in house as well as most of their food. Definitely give this place a try. They do have only a part of their menu, but what they have, they do very well. read more
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Ask the Community - Bojangles
Are they planning to expand the menu to the full menu available at the original locations across the east coast?
a spokesman said they aren't looking to bring the full menu to new locations
