i asked for the new oreo cheesecake (blast) and i get served two scoops and a whole thing of…read morevanilla ice cream.I kindly asked them to replace it for an actual (blast) and get served even worse. Charged me a shake when it's supposed to be a blast. I think her name is rebecca. pushing me over the headset to get my order in quickly and fucked it all up. i told her both time it's a blast not the shake and didn't even get it right still. Around 4:46 stall #12. make sure to fucking listen next time.

Is this normal? 3 pieces had chicken and not very much, everything else was just breading.read more

A simple, hometown spot, with tasty vittles, good prices, and great "sweet home Alabama" service…read more The ambiance feels like eating at grandmas. Can't wait to come back for the pancakes.

On our way to buy tomatoes, we have passed Cassie's Cafe in Hazel Green and wondered if the food…read morewas good. We decided to stop by and give it a try. The restaurant is located in an old strip mall. The parking lot was full with one more space to park. When we walked in, all the tables were full with two needing to be cleaned. This was a good and bad sign. Food must be good and staff is overloaded with work. We saw ladies moving at breakneck speeds bringing food to tables and cleaning. The interior is modestly decorated and clean. Not knowing if we should wait for a table to be cleaned or go to the counter, we went to the counter. The nice lady there smiled, welcomed us and asked if we wanted a to go order. We told her we would dine there and she said go get a table and we'll wait on you. Hubs got a table while she explained the lunch special to me. Lunch special options were fried catfish, grilled ham and roast beef with gravy. They were out of the roast beef and gravy, stewed potatoes and field peas and snaps. Other vegetables were pinto beans, collard greens, green beans, slaw, potato salad, macaroni salad, white corn and diced peaches. The lunch special was a meat, 3 veggies, dessert and a drink. Dessert was out so we were given a choice of another vegetable or diced peaches. Both of us got 4 vegetables. Our foods were delivered to our table and they were excellent. There was so much food we weren't able to make a huge dent so we asked for to go boxes. Lunch specials on Sunday are $11. Awesome foods for a fair price. The fried catfish according to my husband was delicious and perfectly cooked. The collard greens they serve are the best we have had in north Alabama. We were very pleased with our lunch and will go back to try other foods. Hubs got a cheeseburger and fries to go. Both were delicious!!! This is home cooking like your grandmother or mother cooked back in the good ole days when black and white TVs were all that was available.

On principle, I can't give a fast food joint more than 3 stars. With that being said, food was…read morepretty good. My husband got the triple burger and enjoyed it very much. The portion size was huge and the meat was good quality. I got the grilled cheese and onion rings. Again, fresh and good quality. Inside is brightly lit and very clean. Parking is plentiful. The staff are friendly.

A few things: 1) Alabama Whataburger changed what is served during breakfast. I enjoyed their…read moretaquitos and they no longer have them - more on corporate/regional management. 2) This location has poor service. I can tell the manager is trying to do a decent job, but the employees are poor quality and slow - it took 30 minutes to receive a regular whataburger when I was literally the only one in the store when the order was placed (~7:00 pm) - the drivethru was not busy either. I have been to this location several times and it's always been on the slower side and at one point in the summer the AC was off and the dining room was hot. 3) I know it's "fast-food", but these kinds of places really need to level up because at this point, I'd rather just pay a few dollars more and have a decent experience. Given the poor previous experiences, I am firing whataburger in general. The only one that has been good has been the one in South Huntsville.

We come from Alabama to play the lottery there. The staff is always so friendly. The food is good…read moreat the deli, chicken and okra is hot and great to go.

Great place to stop for gas and if you're hungry, a decent plate lunch, fried chicken, pizza, or…read moresandwiches. They have tons of lottery scratchers and even have tables to sit down and eat your food.

I was in there a couple weeks ago. Food was hot and made correctly. The workers that I interacted…read morewith were friendly and polite. I gave the service 3 stars and the atmosphere 1 star because of the manager interaction that I witnessed. A middle age woman, didn't catch the name but I am positive it started with a B, raising her voice higher than necessary to the workers and very RUDE to the workers under her. I truly don't know what the issue was but it appeared that she was the one that needed attitude adjustment. No matter what position you work in you shouldn't talk down to your employees.

My 1 star is because it's a requirement...I'd like to know if anyone cannot call this racial…read more White guy and I stood there for approx 10 mins with not acknowledgement (like - hi, be with you shortly). Couple times employees, going the soda machine, would speak to the white guy but not me. After about 15 mins the white guy, having a door-dash order, was addressed. Still no acknowledgement to me regardless of the eye contact made by several behind the counter. Another white customer comes in, greeted accordingly...now they take my order and addressed the next (white customer) person right afterwards. After waiting for a long period (approx 10-15 mins) I get my order. During this entire time, I didn't address my concerns being I wanted to see/experience their natural customer service. Of course, I'll never go back. Oh, tried to file a complaint and their system is never allowed completion and no one ever answered the phone numbers provided including the location...I feel the strategy is to make so difficult that you'll just go away.

On the way back from The Magic Mile, it was a right turn to Culver's. We stopped by to pick up some…read morecod to go. We ordered 2 cod dinners that came with cod, French fries, slaw and a roll. The wait was about 15 minutes so we had a seat inside. The restaurant was very clean. After arriving home, we unboxed our meals. The food was good. It would have tasted better if we had eaten it there versus taking it home. The pieces of cod were large and thick. The fish was good. My fries were good and the roll was good. I didn't eat the slaw. I know I would enjoy my food if I had eaten it there. I will try that next time when I can sit and enjoy the food without leg pain. 4/5

I ordered two waffle cones with two scoops of custard/ice cream and when I was handed the cone, you…read morehad to look down inside it to even see the custard/ice cream. Young lady at the window acted like it was no big deal. That's how they make them all the time. Not for me, not at 4.75 apiece you don't. It's time for Culver's to realize serving size is important. Grow up -and grow your serving sizes. Two times I've gone there, two times I've gotten cheated on ice cream servings. Quit treating adults like they're nine years old.

The experience was horrible today from start to finish! From the order taking to pick up, they even…read moreleft stuff out and this all started happens quite often. The staff are very rude, disrespectful, unprofessional, non caring, bad attitude having individuals. The supervisor Ruby is just as bad! Which is probably why they are allowed to behave the way they do! A prime example of , "the Apple don't fall far from the tree!" I asked to speak to the GM/regional or be provided the contact information, she was completely dishonest and stated they don't have any information. I asked when they would be back in the store, again with attitude stated - I'm not giving up that information. Highly disappointed and dissatisfied. I will post this every place I can! I stated this to her and her response was, "IDC- have a blessed day!" Horrible customer service!!

Ate at this Jack's quite a bit recently including breakfast numerous times and lunch. The food was…read morealways pretty decent and never tasted bad or was cold. We did takeout for breakfast and I tried the Big Breakfast Sandwich, Smoked Sausage Biscuit, and Hash Browns. I really enjoyed each item, loved the smoked sausage, and the breakfast sandwich comes with mayo which ended up being a great combo! For lunch, I tried the Big Jack and a Fried Pie, both of which were delicious! The burger was cooked well and the fries were not overly salty. The fried pie was a delight and definitely better than other fast food pies. Overall, Jack's really has a great selection and tasty fast food. The one time we went inside for lunch, the service was great by one lady and not great by another (just not a great attitude). Definitely recommend this place and excited to go back in the future!

I visited this location around 6:15 PM to purchase a Beef & Cheddar meal with a valid coupon. After…read morethe cashier rang up my order, I mentioned the coupon. The manager told me they couldn't redo the transaction because they would "get in trouble." When I asked why they couldn't simply cancel and restart the order, I was told they just wouldn't serve me. A customer in the store then became aggressive toward my mother and me as we were leaving, and the manager threatened to call the police instead of handling the issue professionally. I've reported the situation to Arby's corporate and local law enforcement because of how unnecessary and unsafe the encounter became. Beware: This Arby's advertises menu items like the Cordon Bleu, New Angus Cheesesteak, and Gyros for around $11, yet the past three times I've been here, they've been out of all of them. Each visit, I've been limited to just roast beef, beef & cheddar, or French dip. It feels misleading to promote items that are never available. Combined with the way customers are treated, this location clearly needs stronger leadership and accountability to ensure honest advertising and respectful customer service. Ambience is terrible, tables are dirty, bathrooms are unkempt. Don't go here.

I love the food service was quick. The food was fresh. The fries were a little cold other than that…read moreI enjoyed my experience here. Atmosphere was great and the place was clean and tidy