I normally don't eat at Bojangles, but I was in the mood for some chicken and they're not far from where I live. What a mistake that was. I arrived, went inside, and my order receipt was timestamped for 4:50PM (12 pieces of chicken and 6 biscuits). The cashier said that it would be about 10 minutes before my order was ready. Stupid me, I believed her. I went and sat in the almost empty dining room. The only other people that were there were also waiting for their orders. As I looked around, I realized how filthy the restaurant was. The carpet was downright gross, there was food crumbs everywhere, and the entire dining room had a shoddy, run down look. It's clear that the carpet hadn't been cleaned in at least a year, likely more. As I watched the staff work (I use that term loosely) behind the counter, I watched one female worker put her hands in her pants and scratch her backside-several times. Then she returned to gathering food for the window orders, and I thought to myself that those folks in cars don't know what they're getting as a side dish. After waiting 30 minutes I went to the counter and asked about the wait time. I was told it would be ready in 10 minutes (apparently 10 minutes means sometime today in employee-speak). I went back to my chair and continued to wait, listening to the employees laugh, play, and use their phones. After another 10 minutes I went to the counter and asked how long it was going to be. The counter person told me 10 minutes (yeah). After 10 minutes I went to the register, and the cashier sauntered up and I told her I wanted a refund. Someone from the back piped up and said the order was ready (no, it wasn't). I told her that I would wait no more than 5 minutes more. After a few more minutes they started putting the chicken in the box, and they discovered that they didn't have any biscuits ready. My box of chicken sat on the counter as they made more biscuits, and the lady who was scratching herself started using her bare hands to put the biscuits in the box. That's right. No hand washing, no glove, just a hand down her pants scratching herself, then putting my biscuits in a box with the same hand. When I finally made it to my vehicle, I had been waiting for my order for 58 minutes. And when I returned home, the box of biscuits went into the trash. And no, they didn't have a shortage of employees-there were at least 5 or 6 behind the counter mostly playing around, not caring about the customers that were waiting. When I left the other two people who were waiting for their food were still there. Needless to say I'll never go back to Bojangles again. read more

DELICIOUS!!!! Even though we had to wait close to 30 minutes to get our order. It was ridiculous but the food made up for it and the servers were pleasant. read more

Greats ad fast service. I ordered through the app that has some great deals going on..

The best chicken around,Roger Messer,service excellence a mark above the rest.Ambiance above the rest around.

Dining room closed due to staffing. Makes it kind of difficult to eat when you can't drive the vehicle (truck and large trailer) through the drive through. read more

Bojangles - Dining room Closed - Southern Near Me - Dothan, Alabama

Bojangles is a beloved institution in the South, offering chicken and more in locations throughout the southeastern United States. I stopped in this location to pick up breakfast for a training I was conducting and found the staff friendly and professional and they got me in and out in a quick manner. Would I recommend here? Well, millions here in the southeast can't be wrong. read more

Place was awesome. Chicken was hot and delicious. Order was filled in a timely manner. Not a very expensive place either.

Chicken fingers were good and the biscuits were delicious too. The fry's however were disappointing and kind of tasteless. Especially since we order the spicy ones. Still way better than KFC! read more

The biscuit I had at this Bojangles' was among the best I've had anywhere -- slightly crisp and appetizingly buttery on the outside, warm and soft on the inside. Absolutely delicious and pretty much perfect. We ordered two two-piece chicken dinners with two sides and the total rang up to $11.45, tax included. We asked for a thigh and leg on both two-piece dinners (Note: Even though they call them "dinners," you can order them at lunchtime too). Sides we chose: mashed potatoes, green beans, pinto beans, and coleslaw. One biscuit came with each order. The dark meat fried chicken was delightful. Crispy, greasy-but-not-too-greasy, juicy, and flavorful. We had one order of chicken with Cajun seasoning and the other with Southern. I couldn't tell too much of a difference between the seasonings other than the skin on the Cajun-seasoned chicken was just a tad spicy (I wouldn't even consider it mild). Neither seasoning was too salty, which I appreciated. The slaw beat out the other sides, hands down. Crunchy, tangy, and creamy. I like to add black pepper to my slaw. The other sides were average. The green beans and pinto beans tasted like they came from a can. Larua took our order and she was super friendly. She really worked that mic too. And yes, her name was spelled Larua and not Laura. She said her mom wanted her name to be different. read more

Bojangles - Two two-piece meals (leg and thigh) with biscuits and sides: mashed potatoes and gravy, green beans, pinto beans, coleslaw. $11.45 tax incl. - Southern Near Me - Dothan, Alabama

The service was good. The people were very nice and I appreciate that. We spent $34 on food that was awful. We ordered a chicken platter and chicken sandwiches. The chicken was so rough and tasted old. There was nothing on our burgers. No lettuce, no tomato, nothing. It was disgusting. I would not recommend! read more

I never rate fast food restaurants, but I just had to comment how nice all of the staff was!!! You don't get that often. The restaurant was very clean! And food was great! But the customer service was AMAZING! read more

Bojangles - Bo berry sweet biscuits - Southern Near Me - Dothan, Alabama

Had a ham biscuit , very thin slice of ham and very salty , biscuit by itself not bad . Overall not worth the price !!!

Sundays are my favorite the 3 piece dark is my favorite meal and for a great price. The line moves so quickly. Whoever is running this store has great management capabilities! The ladies are so sweet and the last time we were there i was at the 2nd window for about 30-45 seconds And she handed my my food apologizing for the delay. I was shocked. I was thinking uhhhh what delay?! They food is great and the service is too! read more

Great service great people clean dining area. Go check them out! Taneisha was awesome!

Been going to this location for 3 years now and nearly always have good service, hot food and fast drive thru - i appreciate their hard work!! read more

I have just experienced a life changing, world turning, perception altering experience at this Bojangles location. I have never eaten at a Bojangles before, but I had heard of it in passing. Most notably through the Ying Yang Twins' smash hit, Salt Shaker (Featuring Lil Jon & the Eastside Boyz), in which they profoundly declare "Jagga Jagga Jagga, call that b--- Bojangles." Anyway. From the moment I pulled into the drive thru, I was delighted. The voice of what I now know was an angel greeted me warmly. "Welcome to Bojangles, may I please take your order?" Yes. Yes you may. Once I received my food, I gently opened the box and was greeted with the most delicious, delectable, mouth-wateringly incredible smell that my nose has ever had the pleasure of smelling. My eyes quickly focused and landed upon an object. "What could this be?" I asked myself. A golden, flaky, crispy crust shimmered beneath me as I gazed upon it in awe. A biscuit. But not any biscuit. To simply call this a biscuit would be both a travesty and an insult to it's sheer beauty, majesty, and level of craftsmanship. From the moment I placed my lips upon its buttery, golden crust-- it was over. Life as I knew it had changed. Time slowed down. Colors were more vibrant. Birds began to chirp and sing in perfect harmony. A dove landed softly on my shoulder. I had fallen madly, deeply in love. Afterward, I began to fervently research the housing market in Dothan, Alabama. Countless open tabs of rental properties and Google searches consumed my iPhone 6s. I knew I could not live without tasting this magical biscuit again. It's over now. At least for the time being. I must return to Arkansas, where I currently reside. But home is where the heart is, and my heart is with Bojangles and their heavenly, magical biscuits. I shall return. And when I do, I will be a better person for it. But for now, as I travel along the lonely road back to Arkansas with an emptiness in my heart, I am comforted and consoled knowing that somewhere out there, someone is about to receive a warm Bojangles biscuit. And I smile. read more

This is the cleanest Bojangles I've been to. Service was good and fast. The chicken biscuit didn't look as appetizing as other restaurants, but it tasted great. read more

No stars. Awful food and Service. The chicken made me sick, and the employee's were very rude and snappy. I'll never return to any of this franchise chains. read more

I was told I need to try Bojangles on my road trip through Alabama. I'm glad that I did. I consider this to be a much better version of Popeye's, Church's, or KFC. I got the spicy chicken tenders combo which come with a biscuit, a side, and drink. I honestly didn't even drink the lemonade and wish I wouldn't have gotten a drink since I had water in the car. The tenders were very good. I like spicy, but not too spicy and these fell right on the money. Their bojangles sauce was zesty, peppery, and went great with the tenders. The staff was some of the friendliest I've seen at a fast food location. It sucks that these aren't in FL. read more

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Bojangles is good!! Ordered from here quite a few times and will def be back! No complaints.

My wife's exact words: "I would go there just for a biscuit and to talk to their sweet staff!" read more

Bojangles! Who knew?!? I am a huge fried chicken fan and am super picky. The Cajun style fried chicken dinner combo (breast and wing with a flaky buttery biscuit and fixin) did not disappoint. Crispy skin fried to perfection; tender and juicy meat. Hands down better than Popeyes and Church's. KFC can't come close to competing. May make my work trip out to Dothan well worth it (and I'm coming from CA!) read more

Bojangles - Cajun breast and wing dinner combo! Thumbs up! - Southern Near Me - Dothan, Alabama

Roaches! This place has roaches. We were traveling through Dothan, and stopped for food at this location on Sunday, March 13. Ordered and paid for our food. After the food was paid for, we saw a baby roach crawling on the counter between the register and the prepared food. We said to the cashier that there is a roach crawling on the counter. She shrugged her shoulders, didn't appear surprised at all, and brushed the roach to the floor. At that point, we asked to cancel the order and refund our money. The manager walked over and she told the manager that we canceled our order because we saw a roach on the counter. The manager didn't appear surprised either, and didn't say anything to us, no apology, and no acknowledgment that this was an awful look for their restaurant. The manager should have quietly thanked us for not causing a scene telling the customers in line behind us about the roaches. They did cancel the order and refunded our money. While that was happening, we saw 2 more baby roaches crawling in the same area on the counter. This area was right next to the prepared food, so I can imagine there were others crawling on the food. I can imagine how many were crawling in the kitchen in the food prep area! According to Google, baby cockroaches are about as bad a sign as you can find. Finding a big brown adult cockroach could mean you've just caught one lonely wanderer. Finding baby roaches signals that, at the very least, there are a few adults nearby and they're ready to reproduce again, and again. Baby roaches - in kitchens or bathrooms - are usually an indication of a German cockroach infestation. Based on the reaction of the cashier and manager, this was no big deal to them. To top it off, there was a Health Inspection Report displayed that had this restaurant rated at a 92A. It would be nice to know who the Inspector is and when it was inspected. read more

I've been looking for some good southern style fried chicken and the search took me to Bojangles, accidentally. Guess what i fell in love right then and there. Southern style or Cajun, both are one of the best chicken I have ever had. Don't forget biscuits to go with your chicken. read more

Pulled up at the restaurant and saw an employee outside smoking and saw she had the headset on, she sat down what she was smoking and went inside. She took my order.I pulled up to pay and the smell of marijuana came out of the business window. My debit card smelled like weed when she handed it back. The food is mediocre at best. read more

If you are looking for a great fried chicken dinner, you can't beat Bojangles. I have never had a bad experience here and the food is exceptional for a fast food place. Pick your meal. They're all good. read more

Bojangles gave me LOTS of butter, which I asked for, and the lady who took my drive through order was VERY sweet, and don't get me started on the amazing biscuits. read more

Waited a little bit, but was worth it. Highly recommend the roasted chicken bites with the mac and cheese

First time I had chicken from this place and it is really good! The seasoning they use is pretty good and their biscuits mmmm delicious! I don't have bojangles where I live at so every time I'm around this area I make a stop! read more

Clean. Friendly. Fast and very very good. Was pleasantly surprised as I normally don't do fast food. Next time I am in Dothan picking up some for my freezer read more

I've been to this place once and will prob be my last if nothing changes. The chicken was dried out and the breading and skin was chewy the taters along with the gravy was cold and the slaw had a strange taste Even the tea was sour I told one of the employees but she just looked at me and went back doing nothing read more

The food is, well, it's fast food. However, the staff will make you feel like you're home with mama again! Heck, I enjoy goin gthe through the drive-thru just to be called 'sugar' and 'baby'! read more

The food is REALLY good ...kind of like church's. ..the store was clean, the woman making our food was awesome. ..however the cashier was not happy to be there ...other than that I recommend this restaurant to anyone e who wants so.e good food read more

iove this place the biscuts are the bomb fried chicken is great. staff nice. good place for a fast breakfast too