I made an appt. with Dr. Bohyer on April 24, 2018 to have a mole looked at. I told the mr. Boyher the mole was large and I was worried that it could some day be malignant. He said no problem, he would cut it out just to be sure. I asked him about the cost and he asked me if I had given my insurance information to the front desk, which I had. He checked with the receptionist, came back, and told me that there would be no charge and that it was all covered under my insurance policy. I then mentioned that I had two other spots on my skin and asked his opinion whether those should be removed as well. He said, "since there's no cost, I don't see any reason not to have them removed". He then said, "I will need to send all the samples to the lab to have them tested by a pathologist to make sure they are not malignant. That way we can classify the procedure as a necessary procedure rather than just a cosmetic procedure to make sure it's all covered." I agreed with him and the entire process took less than 30 min. And then 6 MONTHS later I get an invoice for $1,060!! I ignored the first invoice because I had been told there would be "no out of pocket expenses". A month after that my account was sent to a collection company. After calling the dermatologist office multiple times, they're only solution was that they could give me a cash discount. Of course the doctor would not speak to me, and when I asked the billing department why the doctor had lied to me, their response was "insurance didn't cover it." Does it make logical sense that I would order multiple procedures without having any idea of the cost? Does it make sense that I would add additional procedures on top of the initial visit without know that there would be a cost or what that cost would be? Of course not, a logical person doesn't request a bunch of non-life threatening medical procedures without first knowing the cost. Mr. Bohyer handled the situation unprofessionally. Mr. Bohyer does not have integrity. I'm going to go ahead and pay my fees and move on with my life. But my fear is, how many other people has Mr. Boyher done this too? Is this the un-written office policy, to lie about what the patient will be charged and then bill them 6 months later? I wonder how many other people Mr. Boyher has taken advantage of. The general public typically holds the medical profession in high regard, but you have tainted that image.
Shame on you sir, shame on you. read more