My first appointment with Dr. Steenbergen was a positive experience. I arrived, signed in and…read morewaited no more than about 5 minutes to the actual appointment time. The waiting room is huge, but I think it belies the short waiting time. There have never been more than half a dozen people in the waiting room, some waiting for lab results after a consultation. The staff is pleasant and professional with a couple of exceptions. Dr. Steenbergen was welcoming, polite, professional and thorough. He listened to me and provided his assessment of some treatment options I suggested. Although our discussion was interrupted a couple of times, I felt I had his full time and attention for the duration of the appointment. The physician assistant, Joel Westbury, is also excellent. In fact, I might prefer to see him in the future rather than Dr. Steenbergen. And particularly when there is an urgency for an appointment, I was able to see Westbury much sooner than Steenbergen. Also, there is a phlebotomist on staff which negates the need to go downstairs to the in house lab. The practice appears to be fully computerized. Prescriptions are electronically transmitted to the pharmacy of my choice. After each visit I receive a printed summary of the visit by mail for my records, including any procedures, vitals, and prescriptions.

Dr Simmons was recommended to me by my daughters' pediatrician for my two girls, for when they…read moreturned 18. I was not disappointed by this recommendation! When my insurance changed, she became my doctor, as well. Dr. Simmons is respectful, taking the time to really listen. She has a calm and peaceful demeanor. Whenever tests were ordered, I never had to call for the results - the office was proactive and always promptly called me.

I have been going here for years, Dr. Idella Simmons bed side manner is phenomenal, she is patient,…read morekind and fun to talk to. I feel like she is very informed on a variety of issues and keeps up on her licensing in a very timely manner. I love that we just don't focus on medical but talk about life and family. She is a PCP not a specialist and I am thankful she has referred me to some excellent doctors, who see me on a regular basis for other issues. She is in contact with them and is up to date on my overall health and care. Booking and communication is easier than ever now with the online portal. I'm not happy that she had to sell her practice, but it is almost impossible for a doctor to be independent now days, and completely understand the reasoning behind it. She's done great with all the changes and I know will continue to do so. I feel very confident in referring her to family and friends! Thank you!

I made an appointment to talk through a few preventative health options and ended up having a much…read moremore detailed conversation than I expected. I liked that the visit wasn't limited to one quick fix, and the office itself felt quiet and unhurried.

You Won't find Eastern medicine this close than either coast…read morecupping or sometimes called hot cups, Healed my back pain!! he's a great acupuncturist and herbalist Young Ki Park, DO Dr. Park is a board-certified family practice physician who specializes in Eastern and Western medicine. He earned his medical degree from the University of Osteopathic Medicine and Health Sciences in Des Moines, Iowa. Dr. Park completed a residency in family practice at St. Elizabeth Hospital Medical Center in Youngstown, Ohio, where he was named Outstanding Resident. He earned his undergraduate degree from Indiana University. Dr. Park was born in Korea and came to the United States at age 12. His father's work as a certified acupuncturist and herbalist inspired Dr. Park to study medicine. Westview Center for Integrated Medicine 3630 Guion Rd, Suite 320, Indianapolis, IN 46222 (317)613-3064 (317)613-3065 FAX

He's been my family doctor for years and is a great communicator. He show's genuine care & makes…read moreme feel better after seeing him.

Double billing during yearly check up. I had zero concerns at my appointment and didn't bring…read moreanything up.. He took it on his own to start asking about other items just to bill me another office visit. My questioned about this he stated "In order for us to survive financially as primary care doctors we must do this." Not sure about you guys but hearing that from someone who makes of $350,000 year was a joke. After questioning him about that statement he blow me offer and acted like he fired me as a patient. If you go for a yearly check up record the appointment and cut him off if he tries to talk about anything else.

IF you ever get to see the provider, the drs are phenomenal. We have been going here for years…read more However, getting ahold of anyone, and online apts are virtually impossible. When we finally get seen in office, the drs are super knowledgeable! But the experience prior and after are very frustrating. Today I had a virtual apt scheduled for 2:40, it is 3:26 currently. I've tried calling, sending an email and using the app- have not gotten ahold of anyone. The communication unfortunately is absolutely not good :/ Drs knowledge- 100%, everything else.... 20%

As a first time parent I chose this practice solely because they do not force vaccinations. I have…read morean eight month old. They were happy to get our business initially. Booked first appt after birth with ease. Every step of the way after that has been difficult & unprofessional. They never answer the phones. I'm not being dramatic, not once in eight months have I been able to get anyone on the phone. They advise to book within the portal. ANYTIME I submit a request, it's a delayed response. 8 days ago, I called, no answer. Sent a portal message explaining it was an urgent medical matter that I felt she needed seen for that day. The contacted me back today, 8 days later. I 10/10 do not recommend. If you prefer a more holistic approach with peds that don't push vaccinations, there are other much better offices than this.

Dr. Jacob is a wonderful, caring, and very conscientious health care provider. My husband and I are…read moreboth seen by her, and at times the nurse practitioner as well. They make every effort to do whatever they care to get you on the road to recovery if you are ill and they also help you to maintain your health when you are well. We are so fortunate to have her as our primary doctor.

Dr. Ravichandran is always professional, kind, and interested in my care. She asks me probing…read morequestions to better understand how I'm feeling and what I may need moving forward. Dr. R. And her staff communicate well and provide follow-up answers to questions I may have. The office staff is also professional and kind.

I sent this as a review when they sent me a visit evaluation:…read more On March 12 at approximately 2:33 PM I attended a scheduled appointment at Prairie Lakes Medical Clinic with Dr. Jeni Shull-Clayton. As I was leaving the waiting room to be weighed, a staff member identified as Mary approached me in an aggressive and patronizing manner regarding my service dog. My service dog is a highly trained 10-year-old German Shepherd who assists with my disability. Under the Americans with Disabilities Act (ADA), medical staff are permitted to ask only two specific questions regarding a service animal: whether the dog is required because of a disability and what task the dog has been trained to perform. Instead of following these guidelines, I was confronted in a way that dismissed my legal rights as a patient with a disability. There were additional concerns during this visit. The front desk was unable to print intake paperwork from the new Prairie Lakes / Riverview Health system, leaving me unable to review documents I was expected to sign. While the medical assistant and office manager were professional and respectful, the overall handling of the situation was troubling. Dr. Jeni Shull-Clayton appeared unprepared to address the situation and was unable to meaningfully discuss my concerns or the role my service dog plays as part of my care support. My service dog was not acknowledged as part of my care needs. Most concerning, I ultimately received no medical evaluation, treatment, or care during this appointment. Because no services were provided, neither Medicaid nor I should be billed for this visit. Patients should feel safe, respected, and heard in a medical setting. Unfortunately, I left this appointment feeling distressed, unsafe, and disappointed. I hope Prairie Lakes Medical Clinic and Riverview Health ensure that staff are properly trained regarding ADA service animal law and patient rights so that other patients do not experience similar treatment. I am unclear if I nor my adult kids, desire to return here any longer after trying them for years. As this is not the first dismissive treatment we have experienced with this same Dr. I am open to hearing about other referenced Indy area OD or MD medical offices for proper, valuably helpful, safe feeling, human centered, compassionate, holistic & professional care. cindi jo "CeeJayy" gonzales

We selected this practice for my aging parents in about 2008 under Dr Amy Banter. Service,…read moreresponsiveness and care was excellent! Now both are gone now & both my DH & I see Dr. Jennifer Clayton. Same experience. Office staff is responsive & caring. Dr Clayton is accessible and involved in our care and oversees/coordinates issues among my DH's specialists. On top of that they USE My Chart the way it should be used. My questions are answered, prescription issues addressed when needed. The My Chart tool used in this way, allows me to stay focused on issues, tests, appointments and medical history in a comprehensive manner (especially helpful as we age!)