Recently went in for my annual check up with Dr Smith. Person that checked me in was very…read morepersonable as was the nurse that took me back and went thru the initial questions. Annual was thorough, all questions were answered. I did not feel rushed. I did not wait a long time in the waiting area and never have. I know in that business, you can't control all the visits as some may seem simple but end up complicated. I don't mind waiting longer, if needed, as I know the care and focus being provided to someone else will also be extended to me. The person that checked me out was friendly and efficient.

Worst office ever. Wait an hour for an "appointment". Staff is incredibly rude. Find another…read moreplace.

Dr. Jordan Phelps is an excellent doctor at Community Health Network Fishers, and I'm very thankful…read moreto have him as a doctor. I was referred to him by a very close friend of mine because my old doctor was leaving his practice to take another job. Community Health Network Fishers is right in the heart of Fishers, and has a wonderful staff of nurses and nurse practitioners that take very good care of their patients. They provide family medicine and patient care for all ages and adults. Dr. Jordan Phelps, DO takes time to listen to me and understand my health concerns. He does a wonderful job examining his patients and gives a fair and healthy assessment of the patient's health conditions and concerns. Steven, the nurse practitioner, also does an excellent job listening to the patient's concerns and providing the best possible care that is needed for the patient. Community Health Network Fishers is my #1 choice for my doctor and health care needs, and highly recommend Dr. Phelps to anyone who is looking for a primary doctor. He is terrific and the nurses are wonderful as well.

Dr. B as we grew up calling her was my first doctor at being 2 years old. I came to her from…read moreanother country and with two double ear infections she was able to treat them as well as help me grow. The office that we went to back in the day was very children focused from the fun toys and books in the waiting room to the beds that had a play room under them. Great for the kids not so fun for the nurses and doctors that have to find hiding kids. Great place to hide from getting a shot. Well until you were found and had to come to terms with your new fate. Being a kid has lots of great advantages but being able to be picked up was not one of them. As I got older I remember Dr. B giving me stickers and being nice to me, she would do the normal doctor checks but made she rue that I was understanding what was happening and why. She wanted from a early age that doctors are good and that we need to take care of ourselves. Her nurses were also great at helping everyone feel safe and welcomed. From being in toys to sitting with you while you had to get a shot they new the tricks to help it be easier on there patients. We had not gone here for a very long time but if we ever needed a doctor we know who we would see. Thank you Dr. B for being a great first doctor.

This place has declined significantly. I used to always be able to get in to see my doctor or…read moreanother doctor and now that never happens. I get shuffled to an NP or PA which is fine but they usually have an attitude and if that's who I"m going to see then why have a doctor in this practice? I get much better results from Medcheck. Furthermore, the LPNs who take the calls are RUDE. I do not need a lecture how to manage my child's care when those directions come from a specialist! We love our doctor who we never get to see except on yearly visits. It's time to change.

It is impossible to see my actual doctor at this place. I haven't seen my doctor since last…read moreAugust(2020). They always make you see a NP. I do not recommend this place.

I love my family doctor and the entire staff at IU Health. They know me by name and are always on…read moretime, unlike many other offices that make you wait. If you have an urgent need, you're likely to be able to get in without too much wait. Professional and comfortable atmosphere, especially nice for those uncomfortable seeing a doctor. Bonus that the office is 5 minutes from my office.

My complaint is with the office billing manager and 3rd party billing company and not necessarily…read morewith the doctor. A relative of mine saw this doctor two times: In April 2018, for a "Welcome to Medicare" free exam and then over a year later in May 2019 for a preventive exam. Medicare denied both claims submitted because as they told my aunt when she called them, "they were coded incorrectly by the doctor's office and needed to be coded using G0402 for the Welcome to Medicare Visit and G0438 or G0439 for the other yearly exam, depending on which code is applicable." When Medicare denied both claims, my aunt and uncle contacted the office and were told to call a 3rd party biller responsible for the office's insurance claims. They called this 3rd party biller every time they received a monthly statement to explain what Medicare told them about the coding and how it should be corrected so payment could be made by insurance. The 3rd party biller took the information and referred this "up the chain of command" so that coding could be corrected by the office. Unfortunately, after several months, the last time my relatives called the 3rd party billing company they were told that the practice had been contacted but had stated that "the coding was to stay as submitted." So, of course, since the practice would not correct it, Medicare will not pay it. What makes this so frustrating is they do not understand, nor do I, why the doctor's office refuses to correct this error. Now my relatives have been forced to set up payment arrangements (or go to collections) on the amount due for the May 2019 visit, which they can ill afford. And when they asked about the April 2018 visit, they were told that the Welcome to Medicare free exam was "still pending" with insurance and had also been denied (again, due to coding). My gosh this is a free exam!!! Quite honestly, this is somewhat confusing to me. If Medicare clearly stated to my relatives that the coding submitted was incorrect and provided the correct coding information, then why would the practice refuse to correct it. I felt it was necessary to bring this to future patients' attention because this might make a difference when choosing a physician.

I had my first visit with Dr. Patel in early May. It was such a wonderful experience. In the past…read moreI had either been afraid to bring up too many things with my Doctor in fear of additional bills or I would bring them up and then have sticker shock at what a conversation about something as simple as a bee sting cost me. The business model at Fishers Direct Family Care is just different and allowed me to have an amazingly proactive conversation with my doctor without having to worry about any extra bills. I also love the convenience of knowing i can contact the office at any time for a consult that is all part of the annual fee. No more worrying if I should call or not call! Thank you Dr. Patel!

From the owner: We are a Direct Primary Care Family Medicine office in Fishers, IN. We believe health care costs,…read moretechnology, and services directly affect you and your family - so you should be in complete control. As a full-scope Family Physician, Dr. Risheet Patel will work with you and your family one on one to help you achieve your health care goals. When it's just you and your doctor - and you don't have to interact with insurance companies and other middlemen - you receive care that is trustworthy, innovative, and personalized for your health and budget. Visits are unlimited and are longer than in a traditional office. Modern technology and digital communication allow patients to keep the conversation going by connecting with their family doctor online. Patients will receive feedback and follow up in real time.

The communication here between the reception staff and the doctor/nurse practitioners is awful. I…read morestarted here with a particular doctor, who I really liked, but sadly he switched to private practice, so my chart was given to a nurse practitioner. Since then it's just been downhill. The nurse practitioner doesn't listen. I'll explain things and she'll be nodding but then asks a question that signifies she wasn't listening or doesn't understand. Between that and the reception staff I won't be going back. I'd rather go to an office that I know the staff is nice, competent, and genuinely interested in my care. Here that's not the case.

I've been a patient here since roughly 2001 and I can't imagine going anywhere else for my medical…read morecare. At some point or another, my needs have put me in front of all of the docs and though I do have my primary, I have no qualms seeing any of the others. The staff here is also very efficient, friendly and helpful. I wish I knew all their names, because there are a couple who just make going to the doctor more pleasant than it usually is. Though I would love to rant and rave about my own doc - his great, easy, reassuring bedside manner and thoroughness - I won't call him out because he does not currently take new patients. However, I've referred friends and family to the practice and they have all received most excellent care from Dr. Walker. Other standouts for me here: the nurse practitioners, the referral coordinator and the convenience of an adjacent x-ray facility. I must also give huge kudos to the on-site physical therapy provided by Philip Beaverman, P.T. - he is the "PT Whisperer" and has helped me get back into action in record time on two separate occasions.

Going to the dermatologist can be scary, but Northside dermatology made my appointment a breeze!…read more I went in for a skin cancer screening as well as a few questions in regards to different areas of my skin. Dr Kuhn was extremely knowledgeable and helpful and I felt at ease with my nerves. I did end up needing a skin biopsy which was not desirable but was needed for further testing. I had stitches placed under my eye and returned a week later for removal. I am beyond impressed with the care the staff took with me! They made me feel a lot less stressed about the entire biopsy. If you are looking for a dermatologist on the north side I would highly recommend booking an appointment with Dr. Kuhn!

I am at a loss of words. Dr. Kuhn would rather do anything else but see you as you pay 4x as much…read morein your co-pay as many minutes as she will be in the room. I feel like she also just a quick fix to diagnose/provide care as you are left at home upset with your results.

I often comment that I can't stump Dr. Beck. He is an encyclopedia of medical knowledge…read more I prefer the personalized care provided by Dr. Beck and his staff. I am so grateful for all of them.

I can be a bit of a....hypochondriac... and when it comes to my health I often worry over trivial…read morethings. Dr. Beck and staff have not ONCE made be feel silly in anyway. They are kind, they respect my time, and they respect me. They have taken my physical and mental health concerns seriously and worked with me to find solutions. I'm very happy to consider them apart of my care team!