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Melloh Carrie MD

5.0 (1 review)

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11 years ago

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IU Health Physicians - Family Medicine

IU Health Physicians - Family Medicine

2.5(2 reviews)
3.6 mi

I love my family doctor and the entire staff at IU Health. They know me by name and are always on…read moretime, unlike many other offices that make you wait. If you have an urgent need, you're likely to be able to get in without too much wait. Professional and comfortable atmosphere, especially nice for those uncomfortable seeing a doctor. Bonus that the office is 5 minutes from my office.

My complaint is with the office billing manager and 3rd party billing company and not necessarily…read morewith the doctor. A relative of mine saw this doctor two times: In April 2018, for a "Welcome to Medicare" free exam and then over a year later in May 2019 for a preventive exam. Medicare denied both claims submitted because as they told my aunt when she called them, "they were coded incorrectly by the doctor's office and needed to be coded using G0402 for the Welcome to Medicare Visit and G0438 or G0439 for the other yearly exam, depending on which code is applicable." When Medicare denied both claims, my aunt and uncle contacted the office and were told to call a 3rd party biller responsible for the office's insurance claims. They called this 3rd party biller every time they received a monthly statement to explain what Medicare told them about the coding and how it should be corrected so payment could be made by insurance. The 3rd party biller took the information and referred this "up the chain of command" so that coding could be corrected by the office. Unfortunately, after several months, the last time my relatives called the 3rd party billing company they were told that the practice had been contacted but had stated that "the coding was to stay as submitted." So, of course, since the practice would not correct it, Medicare will not pay it. What makes this so frustrating is they do not understand, nor do I, why the doctor's office refuses to correct this error. Now my relatives have been forced to set up payment arrangements (or go to collections) on the amount due for the May 2019 visit, which they can ill afford. And when they asked about the April 2018 visit, they were told that the Welcome to Medicare free exam was "still pending" with insurance and had also been denied (again, due to coding). My gosh this is a free exam!!! Quite honestly, this is somewhat confusing to me. If Medicare clearly stated to my relatives that the coding submitted was incorrect and provided the correct coding information, then why would the practice refuse to correct it. I felt it was necessary to bring this to future patients' attention because this might make a difference when choosing a physician.

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IU Health Physicians - Family Medicine - Saturday Pediatric appointments available

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Saturday Pediatric appointments available

Fishers Direct Family Care

Fishers Direct Family Care

5.0(1 review)
3.2 mi

I had my first visit with Dr. Patel in early May. It was such a wonderful experience. In the past…read moreI had either been afraid to bring up too many things with my Doctor in fear of additional bills or I would bring them up and then have sticker shock at what a conversation about something as simple as a bee sting cost me. The business model at Fishers Direct Family Care is just different and allowed me to have an amazingly proactive conversation with my doctor without having to worry about any extra bills. I also love the convenience of knowing i can contact the office at any time for a consult that is all part of the annual fee. No more worrying if I should call or not call! Thank you Dr. Patel!

From the owner: We are a Direct Primary Care Family Medicine office in Fishers, IN. We believe health care costs,…read moretechnology, and services directly affect you and your family - so you should be in complete control. As a full-scope Family Physician, Dr. Risheet Patel will work with you and your family one on one to help you achieve your health care goals. When it's just you and your doctor - and you don't have to interact with insurance companies and other middlemen - you receive care that is trustworthy, innovative, and personalized for your health and budget. Visits are unlimited and are longer than in a traditional office. Modern technology and digital communication allow patients to keep the conversation going by connecting with their family doctor online. Patients will receive feedback and follow up in real time.

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Fishers Direct Family Care
Fishers Direct Family Care
Fishers Direct Family Care

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American Health Network of Indiana

American Health Network of Indiana

2.6(5 reviews)
3.1 mi

The communication here between the reception staff and the doctor/nurse practitioners is awful. I…read morestarted here with a particular doctor, who I really liked, but sadly he switched to private practice, so my chart was given to a nurse practitioner. Since then it's just been downhill. The nurse practitioner doesn't listen. I'll explain things and she'll be nodding but then asks a question that signifies she wasn't listening or doesn't understand. Between that and the reception staff I won't be going back. I'd rather go to an office that I know the staff is nice, competent, and genuinely interested in my care. Here that's not the case.

I've been a patient here since roughly 2001 and I can't imagine going anywhere else for my medical…read morecare. At some point or another, my needs have put me in front of all of the docs and though I do have my primary, I have no qualms seeing any of the others. The staff here is also very efficient, friendly and helpful. I wish I knew all their names, because there are a couple who just make going to the doctor more pleasant than it usually is. Though I would love to rant and rave about my own doc - his great, easy, reassuring bedside manner and thoroughness - I won't call him out because he does not currently take new patients. However, I've referred friends and family to the practice and they have all received most excellent care from Dr. Walker. Other standouts for me here: the nurse practitioners, the referral coordinator and the convenience of an adjacent x-ray facility. I must also give huge kudos to the on-site physical therapy provided by Philip Beaverman, P.T. - he is the "PT Whisperer" and has helped me get back into action in record time on two separate occasions.

Melloh Carrie MD - physicians - Updated May 2026

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