Very friendly staff and great service. They catered to what I wanted and offered helpful…read moresuggestions!!

Called for last minute appointment openings and they got me in within the hour, nice staff and…read morewilling to do the design and any small changes I asked for

I went in with a friend at the same time, a man was doing her nails and a woman was doing mine. We…read morewere at the same point in our nails when her nail tech left for about 20 minutes and then came back and she was still done before me. I had to correct her a few times because my nails were uneven in length and shape. by the time I was done my friend had been sitting there for 15 minutes. At that point i just wanted to be done with it. After paying i just left and when i got to the car i realized that one of my nails was obviously glued too far down my real nail because it was basically lifting off my real nail from the tip. There was nail polish on my cuticles making me feel like its just gonna pull the whole nail polish off and acrylic too far around the actual nail again feeling like it would pull off the whole nail. My friend loves her nails and he did a wonderful job with them but I just feel as though I was given someone pretty inexperienced. I think if you get the right person you will have a job well done.

My acrylic nail fill was fine, I was asked to pay $10 extra because of the length, not all places…read morecharge extra but the girl did reduce it to $5 more when I remarked about that. They also don't push back your cuticles, which I guess some places don't? I have never come across that. My big issue is the lack of sanitation. Not a single tool or nail file is sanitized between clients. They all sit in the same stand that is used from client to client. The nail files are not even given a simple spray! The techs still sit behind the useless glass partitions and wear useless masks but they don't sanitize a single thing for their clients! I won't be returning as sanitizing tools is an simple and necessary part of running a nail salon.

I went there to get eyelash extensions, but was extremely disappointed with the cleanliness and…read morelack of communication and miscommunication. When I was told my procedure was completed, I already noticed that there were spaces that required more lashes. Through difficulty with communication, I was told to come back next week (not 2 weeks) and she would fix it. Since then, a third of the lashes had fallen off. I phoned them today (1 week later) and was informed by the male attendant that I would be charged the full refill fee, even though it has only been 1 week, I reminded him twice that the employee said she would fill in the spaces this week as she too noticed them last week when the procedure was completed. He then stated that I could wait the standard 2 weeks and then pay the same refill price. Extremely disappointed with the lack of basic customer satisfaction service. As much as I like to support local community businesses, I will not be going back nor do I recommend this business. Of note, the other review is correct that the prices are different from the posting and when questioned, again, communication is not clear or transparent.

Great selection and service. I was looking for something obscure and was pleasantly surprised by…read morehow helpful the staff was. This was something we experienced throughout downtown Victoria and it really enhanced our visit.

$63 for $35 pedicure everywhere else. Nice pleasant staff. Reluctant to give me red nail paint,…read morewas not not on samples offered to me. Climb up stairs, climb up to bench, and put feet in dish pan which the nail technician carries over to a sink 10 feet away. Even the most charming of staff cannot have me rate this out dated spa, double over priced pedicure a return pedicure.

I called yesterday for an apt for 3 pedicures and 2 full sets (5 ppl total). We were sat and waited…read morefor a pretty short period of time before getting our nails done, in which we were given snacks and drinks. The service was outstanding in so many ways! Nails turned out amazing and I was really impressed with Bella's cuticle removal! (Photo taken 1 day late). Tanner even went out to get one of our girls a birthday cake. This is the place to go if you want to plan a girls party! We were blown away by the hospitality. thank you Bella and tanner and the rest of the crew.

From the owner: Attention all nail enthusiasts!…read more From August 11 to September 11, 2023 We are excited to announce a special promotion at our nail salon. For a limited time, we are offering a fantastic 20% discount on all nail services! This discount is applicable to all nail services on our menu, including nail extensions, nail art, and more. Hurry, this offer won't last forever! We can't wait to see you and give you the stunning nails you deserve. Warm regards, Popular Nails By Bella

Made an appointment for a couple of pedicures while in town. Clean, very comfy pedicure chairs, and…read moresuper friendly nail techs. Great experience.

So if your looking for a nail salon.. no need to look any further. Kim and her staff are really…read moregood and very nice. The Salon is clean and in a super great location, near the gym and Whole Foods. I asked for 3 different colors grey, blue and silver.. Jus switchin it up a little.

I had a great experience there the first time I went for a pedicure, but after my last visit I…read morewon't be returning. The nail polish was poorly applied, no top coat, my friend and I were left a bit abandoned after 1 coat of polish was applied. I don't need special treatment, but I felt like an inconvenience. very disappointing.

They opened at 10. I was booked for 11, and they were already running 15 minutes late. There was no…read morecommunication during that whole time as I sat at the front door waiting. The pedicurist finally came and set me up. She was quiet and didn't communicate -- she just moved my feet around. As another client walked out behind her (rather loudly), she even rolled her eyes. I went for the manicure (a different esthetician), and as we started, there were 2 employees who apparently had nothing to do, so they gossiped and cut their own nails at the manicure table where the clients were. Then halfway through my manicure, they asked me to move to a different station because they had 3 people who wanted to sit in 3 adjacent seats. I thought maybe these 3 were walk-in clients, but no -- they were booked in. Strange that the employees couldn't plan ahead so that I didn't have to move half-way through my service. I didn't stay to let my nails dry completely (some drying drops would have been helpful) because the place was cold and uncomfortable. The manicurist seemed very nice but she didn't speak English, so we couldn't communicate. The place also didn't seem very clean. The manicure table was either dirty or very stained, and the bins containing the tools didn't look like they were ever washed. Only the kind manicurist saved this from being a one-star review.

I've been going here monthly for over 10 years getting excellent service. I love the foot bath and…read moreleg and arm massages. When I have ingrown nails, they know how to fix 'em.

What's not to like. The place is clean, the price is reasonable and the people are friendly. No…read morecomplaints.

Lovely spa in the heart of things. I had a mani, pedi and tan for a photo shoot and all went great…read more Nita offered a wonderful service. Some lovely things to shop there and the owner was on-site to offer info on products and the curated collection of beauty and accessories items for sale in the lobby. Easy online booking. Parking garages surround making it an easy trip for visitors who may not know the area well. Pro-Woman/All-Bodies vibe.

Incredible experience, talented staff and service ‍As a mature Woman I never felt better than with…read moretheir Care

Full set of nails took 2 hours. Disappointed with The service and the guy was gross putting nail…read moreclipping on the floor . Do not use this unhygienic establishment

Best Nails Salon!!!! I went to this nails salon as I was…read morevisiting Victoria. I am originally from States but have lived in multiple countries before. I usually get nails done on special occasions and this one was literally my favorite nails salon visit ever. The staff here is family and they have amazing service. They offered me noodles and tea which was a great additional aspect of the service. Coming to the work, there manicure and pedicure is so perfect that they follow all the steps accurately and the customer is left with amazing look. I wish they had a salon in the US too. I would definitely get my manicure and pedicure done from them again on my next visit to Victoria. It's literally the best Nail Salon!!!