This was by far the best spa experience ever. I had a pedicure with Michelle, who is outstanding…read more Everyone was friendly and did everything they could to make the experience perfect. I even got a mini neck and back massage as an added bonus.

Not a good experience…read more I don't write a lot of reviews. I tend to write them when an experience is either really amazing and I want people to know, or it's really not good and I don't want people to have that experience. For context, I've had a lot of facials in my life-- too many to count. I'm new to Victoria and can't get to my longtime facialist on the mainland for at least a few months, so I decided to try to find someone good in Victoria. I thought to try Emerald Day Spa because of all the good reviews and awards. I specifically booked an extraction facial. When I was asked by Parisa, the facialist, if I had any concerns or things I wanted her to know, I said I was there for extractions, most importantly. I asked if she could turn on the light so I could show her specifically what I wanted her to pay attention to. She said no, that she would look at my face when I was on the treatment table. This struck me as odd, because I can't look at my own face when I'm on the table, and how can I be sure that she's seeing what I need her to see?? Next, after I'd changed, she took forever to come back in. I started calling out, "Hello! I'm ready!" but she did not return for at least five minutes. It was bizarre and stressful. Then she asked if I was comfortable. The towel I was lying on was really old and rough, and I asked if she could remove it. But instead of just taking it off, she left again for another five minutes! Once again, I called out, "Hello! Hello!!" She finally came back in and I said, "Wow, that was a long time just to take away a towel." Then, she didn't remove the towel and instead put down a sheet. This was okay, but to lose ten minutes of my hour and fifteen minutes while I was lying there, cold, was weird and unpleasant, to say the least. When she got to the extractions, I again said that I wanted to show her what really needed extracting, but since I had no mirror and I was now lying down, I couldn't be sure that I was pointing to the right things. She told me she saw what I was talking about: white heads on my nose, an enlarged pore that gets really clogged, and most importantly, a very large white head by my ear that needed to be punctured, drained, and extracted. I repeatedly pointed it out to her. She started the extractions with a small machine, and then said she was missing something and left again! This time leaving the door open!! OMG. Any relaxation I'd achieved was torpedoed as I heard the people in the hall walking by, talking, and I worried that someone else would come in. Back to the facial... Like I said, I've had countless facials, and I know what extractions feel like. She was NOT doing extractions. She continued moving the little machine around my face. I'm sure it was doing something, but it was not getting out whiteheads, blackheads, etc. Then she got to the area with the very large blemish. She futzed around a bit with the machine, and then said, "It's all cleaned out." Well, let me tell you, the big blemish is still there, as are the white heads on my nose and the clogged pore. It's like she did NO EXTRACTIONS AT ALL. No joke. Now I need to find another facialist who can actually do the extractions, or make the trek to the mainland. And I'm out $183 for something that did not do what it said it would. Perhaps there are other treatments that are good. I'm guessing that with all the rave reviews, other folks have had good experiences. But let me tell you, an extraction facial with Parisa is not why this place is winning awards.

Spray tan is done by actual person Very clean and staff is…read morevery friendly I would recommend

I have never had a bad experience at Sugar Studio after many years of regular visits. Karli is the…read morebest esthetician around, her facials are luxurious with an excellent scalp massage and she was able to identify and help my skin problems better than when I saw a dermatologist. Not to mention she's the coolest person to talk to while you're getting sugared. I'll continue to have a coochie gangster membership for as long as my coochie grows hair.

Sapna always does a great job!! She is super easy to be…read morearound with her calm presence.. she goes out of her way to book you in asap and accommodate. Very cute shop, great location, and always parking.

Haven't had my brows done since I moved here at the beginning of this year because I'm always…read morescared to try a new brow lady! I walked in 10 mins early to my appt and she was ready for me. She was quick and effective, asked personable questions and her prices are super fair. My brows look AMAZING!! I'm so happy to have found this place! Will definitely be returning! :)

I decided to book a facial with or my birthday last week and was SO happy I did…read more Melodee has a very peaceful vibe which put me at ease immediately and she tailored my facial to my sensitive skin, so no blotchy reactions! Really grateful to have such a beautiful space to receive a top notch facial in town and I have nothing but the most GLOWING review for Melodee! thank you!

My skin is extremely sensitive, prone to redness and acne. I often have facials when I travel, and…read moresome estheticians do more harm than good. Connie Segal at Glow treats my skin with the gentleness it needs, calming it down and keeping it clear. She offers body exfoliations and other services, too. This business is located next door to Soak on the Sound, a new business in Port Townsend. I am looking forward to coordinating visits to Glow with a soak for a full spa treatment. Connie's prices are fair, and she does a great job.

Very professional, friendly, clean and comfortable. I'm hooked!…read more I see Alyssa and am always very happy with my services. They also have wonderful products! My favourite is a rice scrub.. smells devine! (I also have a really great body lotion) Their products are all natural and great for sensitive skin!

I've been going here for two years now for sugaring and it's become part of my ritual. Breanna is…read moreso lovely and makes me feel comfortable and even though I'm getting hair removed (which isn't always the most pleasant thing) we usually end up chatting and laughing the whole time. The spa itself is really cute and sometimes there's even a puppy in there to pet. Hey I definitely recommend West Coast Botanical Sugaring Spa.

I recently had the pleasure of visiting Alto Dermatology for both lip filler and a chemical peel,…read moreand I'm so happy with the results. Dr. Kaatz and her team provided an exceptional experience from start to finish. Not only was Dr. Kaatz incredibly skilled and precise in her work, but she has a very warm and comforting demeanor. She took the time to thoroughly explain the procedure, addressing any concerns I had. She made sure that I felt completely comfortable throughout the process. The results were great! The staff is also wonderful - they guided me through every step of the process, from the initial consultation to the post-treatment care. The results spoke for themselves - my skin was glowing and looked noticeably smoother. Dr. Kaatz's expertise and knowledge were evident throughout both procedures. She possesses a deep understanding of dermatology and truly listens to her patients, creating a treatment plan to get the best possible results. Parking was super easy to find! They have a free lot and there's also street parking right in front. I cannot recommend Dr. Kaatz and Alto Dermatology highly enough.

From the owner: Alto is a cosmetic dermatology clinic, spearheaded by board-certified dermatologist Dr. Nazanin…read moreKaatz, specializing in advanced cosmetic dermatology solutions. We are dedicated to enhancing your natural beauty through state-of-the-art procedures such as chemical peels, hyaluronic acid fillers, botox/dysport/xeomin, and age spot and skin tag removal. Each treatment is tailored to your unique needs, ensuring results that boost your confidence and radiance. Our commitment is not just to aesthetic excellence but also to maintaining the highest standards of patient safety, comfort, and care. Please note: We do not accept insurance at this location. By Appointment only.

Beautiful facility. Welcoming and comfortable. Friendly staff. I had a wonderful pedicure. Jody…read moreremoved several spots from my face with a laser treatment. Very satisfied!

I love this place and highly recommend it!! It's so clean and beautiful inside, with a really…read morerelaxing ambiance. The staff is all so lovely and kind, I've been twice now for a nail appt with Alejandra and it's been nothing but pleasant and amazing each time. She gives one of the best manicures I've ever had, her attention to detail is incredible and so seamless and she's gentle and kind. Never going back to a nail salon now that I've found an amazing private nail tech at such a great location! And excited to try other services here. :)

One of the most important tools a provider must have is clear communication with the patient. I…read morevisited Dr. Anna for a consult on the need for a dermal filler injection. She and her colleague listened closely to my issue and then sat down with me for a comprehensive conversation about the proposed procedures, the risks and the benefits. Thank you for your professional considerations! I was very impressed.

Dr Anna is amazing. Extremely knowledgeable and friendly. She pays attention to the details. I…read morehighly recommend her