If I could give zero stars, I would…read more I purchased a 24 oz insulated Dodgers chrome draft cup from this store on 12/11/25 for $40 as a Christmas gift for my husband. He opened it on 12/25, but we didn't actually use it until mid-January. On his very first use, the coffee spilled all over him because the lid was cracked. I tried to avoid driving an hour back to the store, so I searched everywhere online for a replacement lid but couldn't find anything even remotely close. My last option was to return to the store to see if they would replace the defective lid. Unfortunately, I was told the return/exchange window had passed by just three days (01/15), and the employee refused to help. He even called the manager, who also said there was nothing they could do. When I asked where I could buy a replacement lid, the employee didn't know and mentioned that other customers have had the same issue with this type of lid -- which makes this even more concerning. To make matters worse, the only solution offered was for me to buy another insulated cup. That felt like a slap in the face considering the one I bought was defective. Because this was a Christmas gift, it sat in a gift bag for a while, which caused the defect to be discovered too late. For a store to refuse to help over three days, especially right after Christmas, is unreasonable and poor customer service. I will not be shopping at this location again.

Beware this place, we got ripped off by them and they will not stand by their word…read more My wife bought 2 MLB mugs and was charged 24.99 per mug but the mugs were labeled 17.99. When my wife caught the issue they refused to make it right. She called later and got a manager who said they would send out a refund...that was nearly a month ago. Scam! Bait and switch! Do not shop here.

We went in to purchase some CHAMPIONSHIP GEAR,, but unfortunately they didn't have our sizes…read more However they had just about everything else.. we were greeted when we walked in which was nice, the store overall was clean,, they also offered a few "Deal Items"

Sandra the manager at this location in Rancho was fantastic, patient, attentive, creative in…read morehelping design the hats however you want it. I did the custom embroidery for the hats which you can bring your own for about $27 for the design. you can layer mulitple designs into one as you can see in the photos. The metallic thread is $2 extra but beware it kinks out the machine often and makes your thread easier to come off, and delays your hat completion time by a lot. Also the metallic thread is very glittery and shimmery in nature so I don't think it matches the dodgers theme since nothing on their hats or jersey are every shimmery or glittery. I highly recommend avoiding the metallic thread upgrade and going with just the flat thread. Be warned the design can take anywhere from 10-30 minutes to design and to work on your hat can take anywhere from 30 minutes to 2 hours... depending on wait time, queue and complexity.

Rei is amazing So I…read morewent into this big and beautiful store to return a 28L bag that was too small for an overnight backpacking trip and wanted to look at the used section. What I ended up getting was far more than I expected. The return was seamless and enlightening. All of the employees are so fun, friendly and knowledgeable. I met one young woman who asked if I needed help finding anything. I was looking for packs in the used section but she explained they go quick. I meandered around the store and bumped into her again. I asked her where the packs are and she showed me a large range. Since I'm looking somewhere in the 40-55L range she said she would get someone to help me. Initially I declined having help but she also mentioned a fitting. I had never had a backpack fitting so I accepted the help. Alyssa was amazing!!! She measured my spine and from there helped me find a pack. I learned I have a short torso. Makes sense and my waist is close to my chest so now I was able to find a pack that would sit appropriately on my hips (ilac crest). She was a wealth of knowledge. It was a wonderful visit. I definitely recommend this store if you want to find good deals in store or if you want to buy online and pickup in store.

R to the E to the I! A sweet spot for all the things about outdoors for you and I. And would I lie?…read moreHere are some facts you can't deny! It's the largest consumer co-op in the U.S and members only pay a one time fee for a lifetime membership! How sweet can that be! Ok besides that, I was here for the coffee pour over packs. Yes they actually do carry that and these days with the prices of coffee going up why not stock up on a few boxes in case it gets worse! Other than that they carry top brand gear for almost all the outdoor needs. Plus! They have snowboard and bike service for a quick tune up for the weekend or weekday adventures. Service is really good and there's always someone roaming around. And that's my take, Peace

I have been working with Jamil at SCTS for the last three years. His customer service is…read moreoutstanding. He always fulfills his commitments and we always receive our gear on time. He designed our uniforms and they have been excellent. The players love them. This is an outstanding company and will have my business as long as I am our head coach. Great job!!

I highly recommend these guys, A+ all the way. Our uniforms came out great, Jamil was great to…read morework with and took care of things from start to finish. Even if you don't live in Rancho Cucamonga don't worry, I don't live there but they were able to handle everything online via emails and over the phone. They can handle logo design and everything that needs to be done without you having to visit the shop. If you have a need and you want a really high quality product then give So Cal Team Sports a call or contact them online, they had our order done in a matter of weeks and done a couple days before it was promised. There are shops out there that promise to do things cheaper but those places are a pain in the ass to deal with, when it comes to quality and service you really do get what you pay for so the next time the Trojans need jerseys So Cal Team Sports will be my first and only call, thanks again SCTS!

We heard about this place from our acupuncture doctor. My husband and I have feet issues due to…read morediabetes. We walk a lot at Disneyland, so we need a good pair of shoes that will give us the support and cushion for our feet. We drove up to get our feet evaluated on their machine at the store. We were greeted as soon as we walked in. Finn helped us today and was amazing! He was so patient with us and is so knowledgeable. The evaluation for both our feet were shocking and interesting. They do email you the full report, so you can have it for your record. I love that they are not pushy or rushing you to make a decision. They also do price match if it's the same shoe. Unfortunately, they didn't have the shoe size and color on the shoes we wanted. But we did end up getting a pair of insoles that Finn told us about. Hopefully, this will give us more cushion and stability with the shoes we have now. We highly recommend going to this store and seeing Finn if you are needing to find a good pair of running or walking shoes. We will definitely be coming back here again.

Great customer service and experience. Found perfect shoes for me. Totally unique shoe shopping…read moreexperience tailored to your unique foot.

Loved the variety this store has and the associates are amazing and welcoming! I was helped by…read moreBlanca, they even went the extra mile to order the shirt I wanted that wasn't in stock at their location!

Amazing customer service and ambience!!! Thank you for going above and beyond to help secure a hard…read moreto find jacket for my husband!! Can't wait to surprise him!!! Special thanks to Gabriel and the team for being so helpful and in amazing spirits especially during a hectic season!!

Stop in to purchase fishing license for the weekend adventure…read more The young lady at the front register was friendly, even when she is multi tasking with assisting other customers with returns and phone calls . She greeted each guests as they walk in, also acknowledged my presence while waiting in line. Great location for sports events attire and leisure activities as well. Such as camping gears , hiking , snow activities and sports equipments and attire.

Had a bad experience today Thursday 9/18/25 around 4:30pm. I went to pick up some baseball socks…read moreand a belt for my son. The first employee I asked had no clue where I could locate those items as a bundle. A supervisor with multiple tattoos approached the register and rudely asked what I needed. I asked her the same question and responded as if it was a bother to show me where it was located. She pointed over there. The item was not visible and hidden behind a lego display and boxes. I will not be returning to this location, I would rather drive more miles for better customer service experience.

I have been in need of a new pair of running shoes for a while and was looking at the Vomero 18 and…read moreAir Pegasus. I had reached out to Nike Well Collective and spoke with Natalia who was very friendly and helpful on the phone and even more so in the shop. I was greeted right away when I came in which was nice and Natalia happened to be there ready to assist. She broke down the differences in model and let me try them out while checking in every so often. Karen rang me up and was also extremely friendly and helpful and went over again their return policy in case any issues arise. Thank you to Natalia, Karen and team for the warm welcome and service.

Customer service here sucks! Walked in, no one came to greet. They just stood there in their own…read morecircle and continued their conversation. Won't be buying shoes here!

I had a great experience with Fabletics and was really impressed with both the quality of the…read moreproducts and the overall shopping experience!! Leslie was great!

I had the BEST first-time experience at Fabletics, and it was all thanks to Gianna! From the moment…read moreI walked in, she greeted me with such warmth and genuine enthusiasm. She was super knowledgeable, patient, and made the whole process fun and easy--no pressure at all, just great vibes and helpful guidance. Gianna took the time to help me find pieces that not only fit well but also made me feel confident and comfortable. She explained the membership benefits so clearly that I didn't even hesitate--I signed up on the spot and ended up buying way more than I planned (in the best way possible!). If you're new to Fabletics or just need someone who truly cares about your shopping experience, ask for Gianna. She's a gem, and I'm so happy she was there for my first visit. I'll definitely be back!

Came here on a Saturday at about 2:45pm. Although Travis didn't greet me when I entered, I asked…read morehim where the racquetballs would be. I don't think he knew because he directly me to the complete opposite side of the store from where I actually found them.

God Bless this Big 5 store! It's been here since the inception of Terra Vista along with Target and…read moreit's still going strong. I couldn't find my hydration backpack from last year and needed one in an hour. I drove here and found one at 9 a.m. There was no line, the employees lead me to the hydration backpack section and went through one or two of them with me. I left in a hurry but happy! This store has come in clutch more than once in mine and my family's lives and it's easy to miss, but I implore you to try looking for whatever sports gear you needed here first.