This guy named fabian was outstanding at his job !!! Even…read morethough I couldn't get my nos and oil burner here it was still a pleasure

They had exactly what I needed. The staff was very friendly. The store was super clean. 5 stars!read more

Quick service / help at the counter. A great selection of items came here looking for geek bar and…read morefound a great selection to choose from they move fast. Pricing is okay same as any normal shop so it's up to you.

All the staff are awesome and they have excellent knowledge and selection of Kratom and Kratom…read moreproducts. They have so many different types of Kratom and pre rolled joints as well. I love this store.

Great to buy Gummies for sleep and also perfect selection of vapes …read more Fair prices and kind customer service. Recommended:)

Bought a torch that would normally cost 5$ for something between 12-15$. A small, nothing special…read moretorch that was way overpriced. Torch goes out on me after lighting just 3 times. I feel like the merchant kinda took advantage of a new customer on this one. If merchant wants to correct this issue, I will consider updating my review. Update: Merchant replaced the lighter and made sure butane was in the tank but ONLY after I took down the review. I'll upgrade the rating slightly however - it is absolutely apparent, not only in my exp here, that he has a habit of talking down to customers.

I went to buy a stiiizzy battery, and I got out to my car to open it and the button was uneven and…read moreloose. I went back in to see what they could do about it. They didn't have anymore in the color so I asked if they could refund my money and they wouldn't. They're charging 10 more dollars than going to the actual dispensary. It's worth the drive to just go there.

I have bought a vape and I didn't open it until the next day and the weight exploded in its package…read morewhen I opened it I took it back and they said they can't do nothing about it. I should open everything inside the store. I just think as a business owner that is so unprofessional I will never go back through it again or do not recommend this place to anyone. It has zero customer service.

I'm one of those Gentlemen's, who have visited handful of smoke shops in my time, and by far, this…read moreis the best smoke shop in the area. For over a decade, I've been a loyal customer at this shop, and I consistently recommend it to all my friends and family. Being a small, family-owned business, I trust that I'm always getting the best deals--from cigarettes and vapes to glassware and even lottery tickets. Whether it's the son, mother, or uncle assisting me, their customer service is always 5 star's. I've never encountered any issues with their tobacco products or devices. They offer the most competitive rates in town and are incredibly knowledgeable about everything they sell. I highly recommend this shop to anyone in the Rancho cucamonga area! Go in and see for yourself, go get yourself some!!!

They sold my boyfriend a vape that didn't work and the went to return in 30 SECONDS later & the guy…read moresaid " it wasn't the same one" don't BUY from here at all !!!! Then he told him he hasn't going to sell him anything else

Great service and a huge selection of vapes to choose from. The staff was friendly and helpful, and…read morethe prices were good. I'll definitely be returning!

E-Cig City in Upland,Ca went above and beyond to get an order delivered for me. The employees…read moreand owner are the most amazing people I've ever had the privilege of speaking with! They are knowledgeable, they have a huge selection of products, and the prices are affordable and less expensive than the all the stores I've shopped previously. They are kind compassionate people I could tell they are not just there for a pay check! I would recommend ECig City Upland to any and everyone over every other store! Thank you guys so much for making that order and delivery happen!!! Sincerely, Cheyenne Reed

The best smoke shop ever! The products are amazing but the STAFF is PHENOMENAL!! Professional,…read morecasual, nice, friendly, and knowledgeable. Questions ?? They have answers?? Problems?? They can help fix it!! Great attitudes and this place has everything you could never want and need. Carlos is the BEST! He has helped me ever since I walked into this shop and remembers his regulars which is nice. All staff is helpful. The owner must be wonderful to have such happy Employees . Because it shows in there actions and professionalism. I've never gone anywhere else since!

Just take the number off your page. We've called on multiple different occasions over the last few…read moremonths and they never answer. Be careful which torch you buy from there as well I've gotten 2 faulty ones back to back within a 24 hour period and they don't offer returns or store credit. Glass is subpar but they do have a plethora of wraps if you're into that.

I was referred to this little shop by a friend after discussing cigars with him…read more This shop is nice and clean with a great selection of cigars, pipes, and loose tobacco. It also carries quite a few accessories related to pipes and cigars, but I'm not familiar with the prices enough to comment on whether they were decent. As far as cigars (my reason for being there), they had a decent sized walk in room and carried a good selection. I chose 2 cigars from Drew Estates which were both excellent smokes. As far as service goes, the person that helped me could have been friendlier (reason for 4 star rather than 5 star review). Being a small shop, I expected to be greeted (welcome in, hello, how are you, ANYTHING), but there was no greeting. Also, upon checking out, no "thank you, have a great day, come back soon, ANYTHING". I really didn't feel like a valued customer or that my business was valued there. Come to think of it, I should be giving this place 3 stars instead of 4 just on the service alone. If you are in need of cigars or loose pipe tobacco, this place likely has what you need. But, don't expect stellar service. Personally, I like to support business where my business is valued, if possible.

My go to spot for cigars. The staff are always helpful and friendly. They have a wide variety of…read morecigars and they price them fairly. They also sell lighters and ashtrays and other smoking accessories. Even if you don't smoke it's a great place to find gifts for your friends and family who enjoy a good stogie! Check em out!

Always clean service is always great. They have great hours great prices and great spotread more

Hours say Monday through Saturday opens at 10 am. I get there at 11 am and it's still closed. I…read moreseriously can never understand businesses that post up set hours and decide when it's convenient for them to open up the shop.

It is 930 and I'm still sitting outside waiting... If I…read morecould give zero stars at this point I would Was just trying to get a pack of cigarettes while waiting at the DMV and the weight here's been just as long is the wait there

One of the best vape hands down in Fontana that I've been too, definitely would go here again. Nice…read morepeople and nice customer service and definitely different varieties of things they got! It's a must to be there. Prices are definitely worth it as well! Thank you