Cancel

    Open app

    Search

    Body by Shae

    4.6 (65 reviews)
    Closed Closed

    By appointment only

    Services - Body by Shae

    Sugaring

    Body by Shae Photos

    You might also consider

    Recommended Reviews - Body by Shae

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Christine D.

    About two weeks ago I had sugaring Brazilian booked with Leslie. My usual sugar location was slightly further away and I needed to be in the area so I booked an appointment at Body by Shae based on the high reviews and location. When I walked in I was slightly uncomfortable at the fact that there were no disposable papers or towels down on top of the beds. I have never been to any studio where there is not a protective barrier between a person's body and the chair, no matter how thoroughly the chair is cleaned. However, Leslie was very welcoming and I brushed it off, assuring myself they must be thoroughly sanitized between clients.  After being left to undress I was surprised not to be given a towel to cover myself with. I was wearing a dress so I wasn't uncomfortable sitting at the table waiting for Leslie to return, but if I had been wearing pants I would have been extremely uncomfortable without anything over me knowing she would have to open the divider while I sat there uncovered.  Leslie was wonderful to talk to, but as she began sugaring at one point the table shifted. She acknowledged it and moved the table back into place. When she was almost done, the table essentially collapsed onto the side completely. I was left leaning over, balancing on an angle. I could tell Leslie was extremely concerned and she had me very carefully roll off the bed. She repeatedly kept saying how it was lucky I was "so small" implying I could have tumbled off the bed or the bed could have collapsed completely. She quickly left to check if the other room was available and moved me into that one to complete the service while two other technicians began disassembling the other bed. We all laughed about it in the moment, but I was shaken up.  Leslie finished, left me to get dressed, and I hurried to meet her in the reception area eager to leave after the experience. Leslie said she had shared what had happened with the receptionist. While she was very polite and asked me how my service was, I was astonished that the receptionist did not acknowledge anything that had occurred despite being told by Leslie. I was too shocked to say anything in the moment.  When I got home I was surprised to see some obvious leftover stray hairs in the bikini area and sugaring paste still stuck to me. I'm used to not all the hairs being removed and some residue, but both felt like more than the normal amount. I'm not sure if the leftover sugar and hair was an oversight due to the table collapse incident and switching rooms, but the end result and experience is not what I am accustomed to. I sent an email detailing the experience requesting a refund. After sending the first email without a response, I forwarded my first email to another email posted on the pamphlet I was given. After not receiving a response after the weekend I tried calling, but the mailbox was full and I couldn't leave a message. To their credit they texted me in the morning notating that I had called and asked how they could assist. I reported my unanswered emails and they texted back a manager would be looking at my emails. Someone called me shortly after, but I missed their call. After calling them back I was told the owner wanted to respond to me directly, but was out with the flu and would not be back until Tuesday and was asked to wait until then. After not hearing from them by Thursday I texted again. This time the owner, Shae, responded that she has been very ill. I was told that as stated in the consent form no refunds were to be offered and was offered 30% off a service to return to Body by Shae to try a different tech. I replied after the experience I had no interest in returning and didn't think it was unreasonable to request a refund as I hoped my experience fell outside what was the normal experience. I did not receive a response, and while I understand the owner has been sick, the communication across the entire team has been poor. Leslie was so kind, but I am genuinely disgusted by the customer service I received from the business as a whole.

    Treatment room
    Tiffany J.

    Received an email with a "New Daily Deal" and decided to book the facial as I had been wanting to try this place out. Luckily, I was able to get a same day appointment. This was the highlight of the whole thing. Scheduling the appointment required two phone calls to clarify what I was booked for as the confirmation text was for a different service. The service itself was ... okay. I guess what left an impression was what followed. After my service, I was escorted out to the reception area to pay but backed into the door while I waited as four women were gathered and talking/laughing loudly about dieting, divorces, and the like. Think loud salon banter among regulars and you are not a regular. It was hard for me to figure out what, other than this conversation, was happening. Eventually, the conversation came to an end and two of the four ladies disappeared into the hallway of treatment rooms but not before one nearly backed into me - already cornered near the exit - because she didn't notice me. Turns out it was the owner (one of the ladies referred to her by name). As the lady at the desk finally decides to pay, I noticed a new email from Body by Shae. It was a receipt email for a different amount than I intended to pay for my services. Mind you, I haven't reached the counter yet. After waiting a little while longer, I figured out the transaction before mine was emailed to me but the card wasn't mine. Things happen. The jist is: if you're looking to have a service done, this may be your place. If you're looking for an EXPERIENCE, there's other local options at similar price points. By the reviews, a lot of people like this place but I won't return. A lot of businesses offer the same service but it's the experience they provide that differentiates them. Taylor, the esthetician, was nice. There is that.

    Do NOT go here. Do NOT waste your time they turned my eyebrows into uneven caterpillars after I repeated what I wanted and explained my wedding was in 4 weeks and said if you don't think you can do this please just be honest they reassured me and then when it came out terrible sent another girl, Ava in who was very nice and honest with me that they could not do what I asked. When I said I do not feel comfortable paying for this they called the owner and said I still need to pay for this TERRIBLE service. DO NOT GO HERE

    List of organic/holistic ingredients

    See all

    3 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Doris D.
    40
    74
    14

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 6
    Thanks 1
    Love this 5
    Oh no 0

    6 months ago

    I have been a client here for over a year! I love the staff and their pricing is worth every penny!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    For this being my first experience having a sugar wax or any type of wax down stairs it was so great.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 2

    3 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Business owner information

    Photo of Sinead T.

    Sinead T.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Megan G.
    13
    76
    19

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bri N.
    686
    4
    1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mae M.
    10
    9
    8

    6 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Helpful 7
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Sinead T.

    Sinead T.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Sinead T.

    Sinead T.

    Thank you for such positive feedback, we hope to see you soon!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Sinead T.

    Sinead T.

    Thank you for such a great review! We hope to see back soon.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A L.
    3
    74
    22

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Sinead T.

    Sinead T.

    Thank you for the review, we hope to see you soon!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Sinead T.

    Sinead T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Body by Shae

    Review Highlights - Body by Shae

    Amanda and Angie have done an amazing job on my services and are always very friendly and great at explaining the products they use.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Skin Care 810 times last month within 15 miles of this business.

    Verify this business

    Sugaring NYC - Winter Springs

    Sugaring NYC - Winter Springs

    4.6(5 reviews)
    6.7 mi

    *This location DOES NOT offer the "first time free" promotion* as per my appointment today…read more I'm really torn. Because I had an unpleasant beginning to my overall appointment experience but a really great sugaring service. Starting from the beginning; I usually go to a waxing service but wanted to try something different and this place is super close. Looking at their website I saw the "firstservicefree" promotion and thought why not! I scheduled my appointment for the Winter Springs location and used the promo code they provided on the website and it brought my total down to $0 (I still tipped cash). SWEET! This was a week ago. This morning I received a call (a little over an hour before my appointment) that they would not honor the promotion because their store no longer participates. That's kind of frustrating. So I spoke to the manager and explained that there was no notation that the promotion was only at participating locations and that the promo code worked when booking the appointment. However, they resolved the issue and I proceeded with my appointment. Note: during this week period I did try contacting the store on Sunday to modify the appointment and move it up one day. No one answered the phone (I called twice). The sugaring experience with Meredith was great. She was very sweet and explained everything in detail. She was very meticulous and clean and I noticed that new gloves were being used often. Not sure if the process is less painful than waxing (I think in certain spots it may have been more uncomfortable) but I left feeling like a smooth mermaid. Everything was clean and the vibe is welcoming. Would I recommend? Not sure and I guess it depends on what you're looking for. I would maybe give this place a second try based on Meredith and the fantastic job she did but the customer service may make me feel otherwise.

    Sugaring NYC delivered a high quality experience and professional results in an ultra clean and…read morechic setting. Seriously, the aesthetic was on point. Pink girlies, this place is for you! The staff was very patient and kind when explaining the procedures. The prices were very fair given the level of service. They were able to accommodate me as a walk in today but upon visiting the website it seems quick and easy to book online. Today was my first time visiting but will not be my last. The "sugar" substance was gentle and forgiving on my skin. It left zero irritation or redness. My skin is usually ON FIRE after waxing but this was a dream. Left with smooth skin and zero stinging or pain. Major thanks to Victoria for a job well done!

    Photos
    Sugaring NYC - Winter Springs
    Sugaring NYC - Winter Springs
    Sugaring NYC - Winter Springs

    See all

    Tropical Studio

    Tropical Studio

    3.0(2 reviews)
    4.4 mi

    Elizabeth is wonderful! I'll break down the reasons why:…read more My haircut: she listened to what I wanted, and she took her time. I left with amazing feeling and looking hair! Her services are also priced SUPER reasonably. Her: she is sweet and professional She asked me what I liked and disliked about previous studio experiences and she really made sure I was comfortable and happy the entire time. She also didn't try to sell me anything, which is huge for me. She educated me about types of products that would be good for my specific hair and how I could incorporate them into my routine, but she didn't try to make me buy anything. Her studio: I had to call to figure out exactly where it was (it is inside a larger salon building), but once inside it was clean, quiet, and comfortable. I also love that you can book entirely online, which is surprisingly rare for hair studios. On a side note: I'd urge Yelp to only allow verified customers to review businesses. I read a one star review prior to booking my appointment, but it was a person who never visited Elizabeth's studio, just someone who disagreed with her marketing practices. This isn't why people come to Yelp and these types of reviews can distort the valuable data Yelp provides. Finally: save yourself from bad hair places and just go see Elizabeth, she's wonderful and you'll be happy that you did.

    These business cards are being littered all over the place by this studio. Despite being…read moretechnically legal since they have to be specifically asked to stop by the property management company of each parking lot they are hitting, it is annoying to the majority of people who do not want this service but are now stuck with their trash. This business practice is almost universally frowned on and I have no idea why some people continue doing it when you will get far more negative feedback than positive as a result.

    Photos
    Tropical Studio - Lower Leg Sugaring

    Lower Leg Sugaring

    Tropical Studio - Full Brazilian

    Full Brazilian

    Tropical Studio - Underarm Sugaring

    See all

    Underarm Sugaring

    Body by Shae - skincare - Updated May 2026

    Loading...
    Loading...
    Loading...