The concept is amazing. The space and facilities can be amazing but there are some major flaws. I've been going for years and twice over the past two weeks. I love the circuit and it does good stuff for the mind and body....BUT...they haven't figured out who they are. The chatter and loud noise in the pool areas is getting ridiculous. They have signs that say hushed tones and it doesn't work. I honestly haven't been to a community pool so loud. Either allow the voices or don't....and if you do, I'll never be back. It was tune worst $200 I've ever spent. read more

Service: minus 1 Star because I wish the receptionist would have told me that the location on Adelaide Street would have been way closer to my hotel (Hyatt Regency) than the one on King Street. I had looked up both locations myself but I mistakenly must have looked up driving directions instead of walking and thought it would only take 6min to walk to the KIng Street location (Hyatt is also on KIng but it drags out for miles...). I can't really blame the receptionist but I asked her to double check and she said the locations are close together, well NO wrong: The 471 Adelaide St. West takes only 10min to walk and the KIng Street location would have taken me almost 40min to walk. I ended up taking a cab to save time (big mistake, Street cars on King assure crawling speed), however instead of having the 2hour pre massage time at the Pools, I had now a bit more than one hour. GOOD NEWS, once I got there it all was pretty great. Massage: Enjoyed a 60min Eucalyptus Aroma Therapy massage from Jill which was both therapeutic but mostly extremely relaxing. I hardly ever fall asleep but I was right in that comfy in between zone. She was great! Sauna & Steamroom: Loved both as they are part of the circuit routine The Pools: What a system, you start with a shower, then Dead Sea Pool, Steam Room, shower, Cold Water Plunge (66 degrees for 1min) DO IT, I am a total wimp when it comes to cold water but I just did it 3x and it was worth it., Sauna, shower, Cold Water Plunge, Epsom Salt Pool. cold water and back to the Dead Sea Pool. I was so ready and relaxed for my massage and ended up not repeating the circuit which honestly once felt just fine. You get towels, Robe, Flip Flops and at the end I got a hot Ginger Tea. I wish I could find a place like Body Blitz in San Diego! I'd be definitely a regular and look forward coming back whenever I'm back in Toronto! The price, it's not exactly over priced but if you're on a Budget it might hurt a little and will just be a once in a while treat. The do offer memberships which unfortunately won't work for me since I don't live here:( FYI, I did NOT tip on top of the Canadian$170, not sure if gratuity was included but I just felt like I dropped enough coin in the bank already. It is worth it! read more

Today was my first time at this spa and the waters are absolutely amazing! I felt rested and rejuvenated... However, I was not at all impressed with the staff and the services. When we came in I've been told that cell phones must be kept silent at all times, and of course right away I put my phone on silent. While me and my friends were relaxing by the pool one of the staff came and told us that there were no cellphones allowed at all to which we all responded that we will put them back in out lockers as soon as we get up to go to the sauna. They said that no we must get up NOW and put the cellphones in the locker which was very disturbing to me, as I was lying by the pool relaxing. After putting our cellphones back in the lockers the same lady came back and while asking others how they are doing and if they need anything she came to us and instead of asking if we need anything she said "I'm here making sure that there are no cellphones in this spa right now, are there?!" In the most condescending way possible. She then kept on stalking us in the steam room, since we were having a quiet conversation while there was NO ONE there, she opened the door, letting the steam out telling us that if someone joins us we must stay quiet- something we were aware off and respected however there was NO ONE there!!! she then came back again (letting out more steam) just to make sure we were sitting on towels!!!! By that point I was not feeling relaxed at all and pretty upset. After we finished at the waters (where we had to constantly ask for fresh towels as there were none available by the pools) I went to the locker to change and took my cell phone out to check the time, right away there was another staff member telling me I cannot use a cell phone- no, not even in the change room.... Then I went to the shower and that same stalker staff member found me in the shower with my bottle of water that I forgot by the pool to ask me if its mine, again with attitude. It was absolutely RIDICULOUS!!!! Even though the spa experience itself was very pleasurable and relaxing the staff ruined it for me and the minor glitches, like the lack of towels, the tiny change room and the nudity (disgusting) all added up to not being worth the price you're paying. read more

Received a gift card for my b-day and had an amazing experience. Very nice and friendly staff, took their time to explain how everything works. Tried water circuit and it was very refreshing, make sure to get into extreme cold water as well, it is freezing, but worth it! I also had a massage, don't remember the name of the lady, but she was great! The part of my package was a body glow treatment and it was truly enjoyable, a must try!! read more

When I left Toronto for Seattle in 2009, Body Blitz was just starting to make a name for itself. It was my secret indulgence (and respite) and I would come enjoy the therapeutic waters in the evenings and weekends without any difficulty. Fast forward to Christmas 2011. I hadn't been back in the city for 2.5 years and my friend asked what I wanted to do while I was in town. BODY BLITZ!! My body had been craving the heat and the chillaxing nature of this place. Her response: "We might need to be on a waiting list since it gets so busy." Whhhaaaat?! Clearly, my little secret was not so secret anymore! We ended up not having to wait very long and the place was just as lovely as I had remembered. Things I still love about Body Blitz: **They make quite an effort to keep the place clean. It has the potential to get pretty grungy but they've done a good job being on top of that. **I can show up without having to bring anything - they supply towels, toiletries, hair driers, brushes, sandals, hair elastics, plastic bags for wet bathing suits - what more could I ask for? **Lockers are included in the price of the admission so your valuables can be kept safe while you're being pampered. **Healthy drinks are available. It definitely hit the spot when I went. **Lastly, I love that you get a choice to wear a bathing suit or go in your birthday suit. (the spa I go to in Seattle enforces that women go naked). All in all, a great experience. I always feel relaxed yet rejuvenated upon leaving this place. Oh, how I miss it already! read more

I have been going to Body Blitz for several years and it is consistently one of the best spas in Toronto. It can very busy on Saturdays with bridal parties so I tend to book early on Sunday morning or go during the week instead. The massages are fantastic and so are their products. Buy a detox smoothie - worth the money. read more

I recommend this place to all ladies - it's a great retreat and you feel amazing after going through the water circuit. Especially in the Jan/Feb months. Ensure you take your time here - you can do the circuit a couple of times, and adapt according to what you prefer (yes, the ice cold plunge is freezing, but it must be increasing your circulation or something and you get use to it). It's funny, I have most of the same comments. The woman I ordered my tea with, did forget my tea. I wish I had actually gotten a smoothie, as the tea was super hot, and it was already so humid. I also had to track someone down to get a cup so I could drink water. Make sure you drink enough water throughout the experience, the salt water definitely means you must keep hydrated. I would just bring your own water bottle, so you don't get your cup mixed up with someone else. Also, don't try to do too much, a couple of rounds and that's about it -but you can be very leisurely about it. I personally loved the salt water pool and infrared sauna. The steam room was super steamy! I know that's a good thing, but found I could not stay in there for very long. I also got a massage, and I'm not sure if it was because I was more relaxed with the waters, but it was a great massage. Yes, it's a better deal because when you pay for a massage, you get access to the waters. But you are paying more of a premium here for a massage, so it kind of works out to the same. You also have to wait around till they call your name for your massage - it's a little confusing if they are not on time. You should also go back and do a circuit after your massage. This place is also aesthetically pretty nice, clean and a nice escape from the -20 to -30 weather we've faced this winter. It does get busy though, so beware if you're not into too many people or nudity. I left at the end of the day on Saturday. I had to wait for a shower and to use their "makeup room". So it gets crowded on the weekends. Glad Toronto has this place. Go with a friend to catch-up or by yourself to really relax. read more

My friend and i decided to go for a girly spa day this past Saturday. I've heard rave reviews about this place and wanted to check it out for myself. I got a 1 hour treatment (body scrub - $140) and with that you also get to use the water therapies which the place is known for. We arrived 1.5 hours early and were brought into the inner sanctum of the spa, decor is very organic, lots of wood and rock - you get lockers to stash your things in (warning: communal if you are shy; change beforehand!) before heading to the waters. A shower beforehand is mandatory and they give you towels, robe and flip flops for when you're done. You can either wear a bathing suit or go naked for the waters, and there's a recommended circuit that alternates cold and hot you can follow or do your own thing. The warm sea salt pool is big and feels great, so does the hot green tea, the cold plunge...insanely cold, i saw many women take a step in and run away - yes it's that cold! The steam room was heavenly with eucalyptus in the air, sauna was nice too, I did alternate hot and cold and by the end you're pretty much a marshmallow. Then came the treatment! The body scrub was listed as a wash, scrub and moisturize. I chose the lime and ginger scrub which was a little more abrasive - its supposed to get all the dead skin off and OMG did it ever! You get your own room where you lay on a padded table and change into a disposable thong. You get rinsed off and then washed with an exfoliating mitt, then comes the scrub - if you are sensitive - this will hurt! I didn't mind it too much my friend who got the same said it was painful. Then came the surprise, i thought the moisturizing would just be cream slapped on and you're out the door, but no, it was like a (light) massage over the entire body as she soaked that cream into you. A heavenly 5 minutes per foot to start and i knew it was all over. She rubbed lotion into every part and by the end i was puddle of mush. While i was being pampered she had thoughtfully bagged my wet bikini and then helped me into my robe. End result - completely body relaxation, skin like butter, and one of the nicest days i've had in a while. Then came another surprise - i had a gift certificate for $140, i figured i would be spending an extra $50 on tax and tip and when we checked out - it turns out tax is included, and they don't accept tips! They said they do internal rewards and if we liked our services we could review our esthetician, which we kindly did. Great place - highly recommended! Lots of wedding showers on the week-end so either go another day or go later (after 4pm) for less chaos. read more

Overly crowded during weekends! It seems like they overbooked it. Guests did not respect the rules..people were talking in no talking zone, leaving their robes/towels all over the place. Could not complete the recommended water circuit due to maxed out space in sauna and other areas. This location is centrally located. Green tea pool has been replaced by Epsom salt pool. read more

So relaxing, Wish I can spend all my Mommy days off at this place :) I got introduced to this great experience from a close friend of mine, she asked for me to join for a girl's night out,so I did! this was one different way to spend a night out away from my yelling children and let me tell you I loved every minute of it. The spa waters were relaxing and the water cycle of going from hot to cold left my body in such a relaxing and calm state by the end of the night I was in bliss. We ordered protein shakes which were then served to us while we were in the salt water pool, we also both had the body blitz spa sampler package, the package was great but not as relaxing as I thought..maybe next time ill go back and splurge to have a longer service done. Staff was very helpful and friendly. This place was great I think it just need more showers, at end of the evening it was abit annoying having to wait to rinse yourself when there are only 5 or 6 showers in such a large facility. Great concept! read more

Absolute treat of a place! Went on a friend's recommendation and was definitely impressed with the concept, facilities, setting and staff. The baths are set up in a circuit so that you can maximize the benefits, with extras like fruit juice and teas available on order. The treatment (The Works) was amazing, I felt completely refreshed and pampered after being scrubbed and moisturised. You can't tip, but you want to! Worth thinking about booking times as can be noisy when busy. read more

Visited the new body blitz location on King Street. It has a different layout than the other on Adelaide. Nice sauna but I like the original location better. Adelaide is cozier and has more charm. Looking forward to their reopening read more

Came here for Therapeutic massage and yes it is a bit pricey but definitely worth it for the amazing massage & overall experience. I was given robe and slipper and the dressing room had everything I could have asked for, with lockers, place to re-touch make up and hair and a lot of products for our disposal. If you haven't tried a salt bath, you're missing out and loved the added touch of a juice bar. read more

This is my special and treasured place. I've introduced my Mother and girlfriends to here and they also make routine visits to the spa. For those who think the waters is too expensive, consider for the price of a 30 minute massage you can get to a state of relaxation for 2 hrs. It's very clean, you will see staff cleaning at ALL times. I've had a massage here utilizing my insurance benefits but it is quite pricey. The body scrub is very very nice, but again too pricey for me. I'd rather just enjoy the waters and I have a waters card (recommended, it's transferable too and never expires!). read more

Massage very good. Baths nice but no fresh towels. Why having dirty and wet towel all day??

One of the best Spa experiences I've had, took a friend and they also fell in love. We got to a water card to enjoy the pools as often as we want read more

I went back for a massage this past June and this visit was much different than my first! I finally realized that in order to not be distracted by the nudity, you should just join right in! I went for an hour and half long massage and it was excellent. I felt no stiffness as all when I returned home or any time afterwards. Also, I fell asleep right when I got in because I was so relaxed. Amazing place and you get much more with your massage than anywhere because of the waters. read more

Went with a bunch of friends and got to enjoy their water therapy and it was the best experience out there. The experience as a whole was relaxing and one I would recommend to people looking for an activity to do with girlfriends that promotes relaxation and good old girl time....... Also they have some health drinks that adds a little extra to the whole experience. Cant wait to try it out again... read more

I went to body blitz with a friend of mine on a weekend and thoroughly enjoyed the spa and its services. I did the hydrotherapy and got a massage (60 mins) The salon isn't overly hoity toity like stillwater or hazelton hotel's spas. but it is well designed and very clean. The only thing I didn't like about the spa was that it was a little too busy. The change room resembled something that you would expect at a local pool on a hot august day. it was so packed. The hydrotherapy is awesome but again, it was a little too busy, full of ladies chattering about- hardly a relaxing experience. But I did really enjoy the massage i received. the service and the staff are great and I left feeling invigorated. Also they do not accept gratuity. As a consumer I found this odd but I support this as I have often wondered why I would have to pay tax + 20% tip on a already pretty expensive service (this goes for high end hair salons too, and I think bartenders and servers at restaurants deserve more tip and people in other service industries that make a better than decent wage probably do not) I would definitely go back but avoide the weekend and go during their downtime. read more

I travel about 150 km to come to this spa. It is always a pleasure to do the water circuit and worth the effort. Today though, I was quite concerned about other clients who deliberately violated some of the rules that are policy. Even when staff approached them, they refused to comply. It took the intervention of the manager for them to respond and comply. There were issues in the sauna, where, when I entered found that there was no place to sit because two clients decided to lay down across the seating areas and refused to sit up to accommodate anyone else. Most concerning was the unattended knapsack that a client brought in and left sitting near a lounge chair. This is a very security issue anywhere else in a public space. I am not sure what the solution is other than review policies when clients arrive at the spa. When people do not comply with very reasonable guidelines, it makes it unpleasant and unsafe for the rest of us. read more

It was my first time going in this spa,loved it!The girls are super friendly which i really liked.The spa itself is a great concept i loved the water and also really liked the steam room. I had a relaxing experience although i wish some people could talk less and be more quite. read more

Lots of reviews on this place already, but I thought I'd put my two cents in *g* A friend of mine introduced me to Body Blitz a while back and of COURSE we took part in the Waters. The water circuit is a really laid-back, unique spa experience. I mean, where can you sit under a warm salt-water waterfall, lounge in an aromatherapy steam room, or dip your entire body in hot green tea?? The staff are friendly and bring smoothies and snacks to you.The spa provides their own shampoos and body washes in the showers, and- one of my favourite things- hairdryers and hair products for when you leave! I can't think of how many spas and places have gotten all kinds of gunk in my hair while I received a facial or massage and all I really wanted was to wash it out and dry my hair. I had no issue with the nudity thing, but I guess some people do. If you're the modest type, you are allowed to wear a bathing suit and they provide bath robes so that's fine by me! I might try one of their treatments one day, but I find them a little pricey. I'll stick to the waters for now! read more

My husband treated me to a basic body bake and I was looking forward to you to trying the therapuetic waters. I was very pleased the service I received. I like the body bake but it wasn't fabulous so I would give it a 3.5 out of 5. The waters though are a different story, everyone should experience it at least once. It was so incredibly relaxing. I travelled home during rush hour and I wasn't even bothered, it was that good. Body Blitz is a wonderful place and to anyone thinking of going, I say do it, you won't be dissapointed. read more

Gorgeous atmosphere. Loved the pools, and the moroccan spice body glow I had was heavenly. I really can't say enough about that - I was so relaxed I thought that I would float away. The clothing-optional aspect was very freeing as well. And though I didn't order any of the teas or smoothies, but I liked that they were available. Everything was so attractively designed, from the lobby to the changing areas and the pools themselves. If you're looking to de-stress, give this place a try. read more

This was one of the most fun and relaxing days in a long time. The waters are fantastic and it's really an experience. Massage was A+ with Andrea and I would definitely recommend this as one of the best spas in Toronto! read more

I go here at least 3 times a year. I think tge staff are great. Just make sure you confirm when they close if you get a later appointment to ensure you get a quick trip in the waters after a massage. Also, I have had great massages and not so great massages. Once you find a therapist keep booking with that one and book like 4 weeks in advance to get a good time. Also, the Vitamin D smoothie is the best. You do need to keep tabs on your sandals and robe because the efficient cleaning staff can snag them. read more

The waters are amazing. I've gone to the spa a few times and wish I could make it a monthly event. Plus the service is great. Everyone is helpful and friendly. I usually go to the spa nude, sometimes I will wear bikini bottoms. It took some courage to build up to this, but it is so comfortable to be naked. If that isn't your thing, you might have a problem going to the spa. I would guess that 20% are completely nude and another 30% are topless. Try not to wear earrings or a necklace since they may be ruined by the salt water. Also the drinks are refreshing. I usually bring a glass with me or ask for one for water. Otherwise, you don't have to bring anything. They provide everything you need. Soap, lotion, shampoo, conditioner, flip flops, robe, towels, hair bands and there is a bright vanity near the change room with hairspray, gel, hair dryers, cotton balls etc. I wish I could take the room home with me. I only go to the waters. I have tried the RMT services. So far the experiences have been okay. If you are looking for a relaxation massage, you won't be disappointment. If you are looking for something else, book at a clinic. read more

LOVED this place. I agree with the magical waterworld description - just wonderful. So relaxing, very clean, the staff are helpful and friendly. I would go again in a heartbeat. We went as a bachelorette group, and the staff were so helpful with arranging the date and therapies for all the different women in the group. I felt like a new person afterwards, so relaxed. I also really appreciated the no talking rules in the sauna and steam room - it is meant to be relaxing and rejuvenating, and I don't find listening to some random person's gossip to be peaceful. You can talk freely in the main room, so to not talk for 10 minutes is not too much to ask - if it is, than you really to work on being quiet anyway! You can bond by relaxing peacefully together too. The prices are steep, of course, but not unreasonable. The nice selection of drinks available are quite pricey at about $7, but nothing new, if not pretty standard for downtown Toronto. read more

1st Spa experience in TO and it was well worth the wait! The water circuit is beyond refreshing. The treatment specialists are professional and have a "no rush" attitude...I hate feeling as if my RMT is counting the seconds till the massage is over. The Moroccan Spice Body Scrub is also well worth the cost. Treat yourself a visit! I'll def be back. read more

I love this place! So I bought a book of 6 passes to Last all winter long! It feels like I'm somewhere in Europe as I just relax in the Dead Sea salt pool for a couple hours! The only thing that bothers me is the cleaning products they use to continuously mop the floors. They should use something natural as it really bothers my head if I stay too long....everything should be natural there!....going to ask next time... read more

The waters are lovely, however, the more I go, and the more times I feel the slightly slimy quality of the under-surfaces of the pools, I can't help wonder how often the place is scrubbed down and then feel a bit disgusted - ultimately have resolved not to go back. Also, the noise levels on the weekend are really not relaxing. Lots of bridal parties, with lots of excited yelps and chatter, which is fun for those who are excited but for people who think they've come to an oasis of relaxation - might not be the right choice - the place sounds like a busy Starbucks. Their massage therapists are some of the best I've experienced. Consistently excellent. read more

went for the water therapy and it was mind blowing!! very relaxing and I would highly recommend following the full circuit. your body feels rejuvenated and relaxed. it is an all women's facility which makes it even more comfortable. the water treatment came up to around $60 per person and it was well worth it! I did a group booking through Ana so we had a slight group discount. the customer service is also exceptional. Ana was super fast returning my emails and accommodating my last minute request. There were attendants in the locker room who were really friendly and even offered to get you your flip flips (which are provided as well as a robe) the facilities were very clean and modern. could not say enough good things about this place and I would def go again! read more

Booked a girls afternoon there while visiting Toronto. We all had such a relaxing experience. The water circuit is great and I loved the body glow session. I wish they sold the ingredients to do the milk portion of the session in their store. read more

Went there with my sister on a cold Tuesday afternoon for the therapeutic waters. The staff were friendly and explained exactly what the different waters were for. The best part of the water circuit was the green tea pool. It was so relaxing. And Rachel McAdams was there! It got pretty busy around 1-2 pm and a couple of times I had to wait to do the smaller pools (green tea and cold plunge). I can only image how busy it must get on weekends. I was able to go through the circuit twice in about 2 hours. The change room is amazing, hair products and applicances are available for use. This would be a really nice place to get together with some girl friends. read more

I visit my family in Toronto a couple times a year and make sure I get my afternoon at Blitz. There really is nothing like this in Toronto. I am no stranger to Korean Spas / Water spas ( I've been to some of the best in North America) and this place really hits the nail on the head. What I really love about it here, is the sound of running water which can diffuse any quiet chatter. The staff does a great job keeping guests quiet. Most women choose to wear a bathing suit, though clothing is optional. Lighting gives off a warm glow and is kept at a dim setting ... enough light to see the floor and interior of the space, but low enough to really feel comfortable and glamorous even. Must admit, I have never had a scrub or mud bake here. The water circuit is my thing. I feel so rejuvenated and calm leaving here. I LOVE their tea menu, don't miss out on ordering an ayurvedic blend of herbal teas to encourage a deep detox while schvitzing ! Gorgeous space. read more

I would definitely go back for this- just once in a while. It was a pricey treatment, but the waters were definitely worth it. They literally melt off stress, and you feel good and tired after two roundabouts. Most women went in bathing suits, and a surprisingly high number of them were older. I found it odd that while it's a health oriented place, their store in the East end sold refined and processed food. Anyways, this review is for the west end place. The workers were very efficient, and I really hope they are treated well here. Women left their garbage and towels everywhere, and it was hard to see them do that when the garbage and towel drops are just 10 feet away. This is not a relaxing experience if you don't like talking. I found it just fine, but others would be bothered by this. I would recommend going with a friend, as you can't bring a Kindle inside to pass the time (although they do have magazines). The front desk staff were kind and professional. All in all- a good place to go! read more

The water therapies are fun to do with friends, but the massage service I had was not good. The massage was weak (even though I requested deeper), and masseuse did not have the right technique, and mentioned something about helping the 'energy' in my body as opposed to giving a proper massage - I was disappointed because I went there and paid a large amount for the massage, not the water therapy. read more

The waters circuit is rad but for what you pay the products lean toward the low quality side... Very rough towels... I agree with most of the reviews the staff are really nice but the cleaning ones r totally in ur face ALL THE TIME and the clear glass is just unnecessary. I'd prefer an open space than a pretend-private shower. The crowd here talks really loudly I felt like I was at a market. Then I got reprimanded for checking the time on my phone and then again for reading on my iPad... (ironically)... I've been to much nicer spas for less than what they ask for here ($48 before tax) I guess there isn't much competition in this neighborhood... Still it was enjoyable despite the few flaws... read more

I have been to Body Blitz two times since May 2011 and have loved each visit. The staff is so friendly and accommodating. It is a great way to spend a few hours with your girlfriends or just some time on your own. I had a massage, hour and a half, and it was fantastic. The facilities are super clean. You can order a delicious smoothie at any point during your visit. Bathing suits are optional; some people wear them, some don't. Either way it's no big deal. You gotta try Body Blitz! read more

Experience was subpar. Was really looking forward to trying it out based on reviews. The pools were the highlight and the reason that I chose to go. There were a few opportunities with the experience that I would like to share as an active spa-goer in the city: - Water: where are the water cups? The spa promotes the need to grab water to stay hydrated during the experience in the written handouts, but you do not offer water cups? I asked an attendant if they existed, and she grabbed a visibly dirty plastic glass for me to use. (btw- the attendants were very accommodating AND hardworking, so nothing but rave reviews on their presence, but the establishment should figure this out) - Towels: How's one towel when you are in/out of a cold pool 3x, and Sauna, Steam Room, and warm pools in between? My thin robe and single towel was inadequate to combat the continued water during my visit. Up the towel offering... it will go a long way! - Service: I called to book a facial and/or massage and was told that they only had an express option. I was speaking to the person on the phone trying to book a facial and she suggested the express option. Upon arrival for my treatment I was told to change into "disposable" underwear and lay down on the table. When the therapist came in, I inquired why this was necessary for the express facial. She then instructed me that I was receiving a body scrub... was this not discussed clearly at booking... and while I elected to have the service at that point, was not prepared to experience what felt like a human car wash. Appreciated the therapist, but was not the relaxing experience that i paid for. I was also left wondering HOW you clean the red pleather table that my body was on during the service... - Cleanliness/Facility: red pleather chairs near the waters looked outdated and in poor repair. Was not what I was expecting. I would have benefitted with free water/tea during the experience without having to pre-plan/pay for these simple touches for my paid service. Was nice to getaway, but would rather pay more for an experience that would net in a return visit read more