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    Bob's Sewing Machine Repair

    5.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Bob's Sewing Machine Repair

    Appliance repair

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    2 months ago

    Very happy with Bob and his knowledge and workmanship of my sewing machine. Done promptly and very reasonably priced!

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    1 year ago

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    4 years ago

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    3 years ago

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    True Tech Appliance

    True Tech Appliance

    (5 reviews)

    I called them to fix my dryer. They came out and fixed it. Cost me $400. A week later same thing…read morebroke again. I called. They said they will send someone out that week. No one showed. I called again. They said they were coming out that day. No one showed. They never answer my phone calls again. My wife called. They texted her back saying they will send someone out. They didn't. Now they won't answer her calls. I am not only filing a report with the BBB... but my brother works for the state... he said he could help... and my sister in law is a producer at KEZI News Eugene. Actually going on air to let the state know what happened to us and many others. I found 6 other people who were robbed by these people. They will join me on the news. I'm not stopping till this place is closed.

    I would have an appointment for the to come out to fix my Samsung Wash machine. The first…read moreappointment they came out when they were saying. Then I had two other appointments with them and they would not call to tell me they were running late or not event coming. they had several no shows then I had to call them. They replaced the motor and gears in my washmachine finally charged me $210.00 the Motor was under warranty. The wash machine still would not drain water and then I had another appointment again no show and kept doing this. Then I asked for my money back because it was not fixed. This was a month long process of not showing up and not calling me. Then I asked for my money back because it was not fixed. They agreed to refund my money. I had many conversations and they kept telling me that they will refund it. They never did and this all started in May 2023. They will not return my calls or refund my money.

    Hedlund Appliance Service - Samsung washing machine & replaced suspension rod

    Hedlund Appliance Service

    (4 reviews)

    Mason at Hedlund here in Eugene provided me with one of the worst repair service experiences I have…read moreever had. My Samsung washing machine needed new suspension rods. The first red flag was that he quoted me $150 for a service call, and then charged me $155. I initially dismissed it as negligible and moved on. He then proceeded to quote me $110 per suspension rod, and including the service call and labor said it would be $680. He recommended I either go for the repair, or just buy a new washing machine. I was about to pay the $680, when I luckily called my partner, and she said we should think it over. I did some research on my own, and found out that not only is suspension rod replacement extremely easy to do on your own, but Samsung's suspension rods go for $50 a pop, not $110. You can get 3rd party ones for even cheaper. I got four for $36. I did it on my own in 45 minutes. In conclusion, Mason at Hedlund gave me unthinkably egregious quotes for a simple repair. Very negative experience with Mason and this company.

    Do not hire Mason Hedlund to fix your dryer! 1st he charged an outrageous trip charge not…read morerefundable, so you're stuck with him because the approx $140ish is applied to the repair when he's finished. Then he does not text me a photo (since I could not be there) of what he described he saw behind stacked dryer, "It was so dirty I have to take a shower. And there's a Tide box on the ground." I asked did you pick it up so not to be a fire hazaard? His answer, "no." He said the problem causing a squeak was a bearing in the back of the drum. When the vent cleaning company went there afterwards, they said it wasn't very dirty around the dryer & a tiny Tide box on the ground side easy to pick up. They said Mason never reattached the hose from the dryer to the outside! Then approx 2 mos later, the squeak returned. He would only text and refused to call on the phone like I wanted, saying he was too busy. Then when I texted him the squeak returned and asked what could it be (nicely), he texted, "Unfortunately I'm not going to be able to help with service requests in the future. I recommend reaching out to another company. Thank you for your time." What a guy, eh???

    Bob's Sewing Machine Repair - homeappliancerepair - Updated May 2026

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