Great customer service! Kind and caring people who have been in business for a very long time!…read moreThank you for your kind service!

STAY AWAY FROM THIS PLACE!! I bought my wife a $1500 necklace for her birthday and she hated it…read more.. tried to return it THE VERY NEXT DAY completely unworn! It didn't even fit her. They REFUSED a refund for us. Called two other jewelers stores and found out sales and Kay's BOTH offer full refunds within 30 days if the person doesnt like it. My wife couldn't find ANYTHING she liked this store OR online, Add to this that when I BOUGHT the necklace, the sales lady told me if she hadn't worn it out I could return it FOR A REFUND. Bunch of liars and scammers!! Now we're stuck with a $1500 necklace she will never wear! I wil NEVER return here or recommend them to ANYONE. VERY ANGRY!!!! We're currently contemplating suing them as well.

Lovely ladies running this shop!! I have not received my ring back yet but the service I received…read morehere after multiple extremely high quotes and terrible customer service at every nearby jeweler made me want to leave this review. If you need any assistance with your jewelry needs trust custom jewelers!! they are honest, kind, and fair priced.

AMAZING CRAFTSMANSHIP! And fantastic rapport with customers! I cannot recommend Custom Jewelers of…read moreRichardson enough! This business is a family legacy and woman owned! I had a custom engagement ring made for my fiancé, and I felt very safe and respected by the owners and her family. A big shoutout to Julie the owner for making my vision come to life just through looking at the sketches I gave them. My fiancé's engagement ring came out even better than I imagined! Lesbian friendly! I'm calling on my local LGBTQ+ community to support these amazing jewelers and metalsmiths!

I got my watch battery replaced! Didn't need to leave it for battery replacement- done while we…read morewere there! Quick and friendly! Will definitely go back!

Elite Jewelers did an amazing job restoring an old ring of my wife's that had been broken. They…read morerepaired it beautifully, polished it until it looked wonderful again, and even presented it in a brand-new box. That extra touch was incredibly classy and made the whole experience feel special. Everyone was friendly, knowledgeable, and clearly very skilled at what they do. I could not be happier with the result and would highly recommend them!

This jewelry store is amazing! Their service is so good they are very welcoming and and have the…read moresweetest workers. You get nice real jewelry for a great value/ price. They even have cute dogs there!. I highly recommend this jewelry store if you want real, nice jewelry for a great price.

Great service and quality jewelry, diamonds, gold necklaces, earring, especially diamond earring,…read moregold bracelet, and diamond rings for any special occasion.

John and the staff were all wonderful and extremely patient! I walked in with a few watches that…read moreneeded sizing and I was helped immediately, overall great experience.

My fiancé and I purchased each other's rings here, his wedding band and my engagement ring. The…read morestaff was friendly and helpful. We're so happy with our rings and grateful to have found pieces we'll cherish forever.

Honest and fast. Sonja is great. I had a piece of onyx fall out of my ring and they sent it to a…read morestone specialist who fixed it better than new. This is the only place I'll have work done in the future.

Great prices and service. I've bought jewelry from them and had other pieces repaired. highly…read morerecommend them. if you go in, you won't be disappointed.

The over all experience was awesome. Daniel was very thorough and he explained the process…read moreEvery step of the way. He steam cleaned my ring (which was free) and then resized it from a 7 to a 6.5. I would highly recommend you use this shop because of the overall professionalism and expertise when it comes to what you need.

First time I've done business with this place ....... change a battery for a watch. Daniel always…read moremade time and everything was done within 10 minutes a great place to have your jewelry needs met family owned business

I got a locket online but the chain was too long for my liking so i came here to have it shortened…read more The guy in there was really nice and patient. I loved my experience.

Honest, trustworthy, kind and always does an awesome job…read more Have been a patron since 1988.

I've dealt with Mike, the owner, on several occasions over past few years and have found him to be…read morehonest and fair. I believe myself to be a very good judge of character. If you're looking for someone trustworthy, whether it's buying or selling, I strongly recommend Mike!

I was on the market for some Gold to diversify my savings a bit but I didn't want to order it via…read moreInternet. I've found that Internet dealers say they charge no postage but they mark up the price by much more than local dealers do. I ordered a few ounces and Mike delivered within 36 hours! I'll definitely be back.

Mitch is top is top-notch! If you want a quality diamond for a reasonable price come here!read more

Mitch and his team were absolutely fantastic, and I cannot recommend them enough. I went in knowing…read morelittle to nothing about how to search for or select the right diamond for an engagement ring. I had been to other stores, but had little knowledge of the process and had received very little help. I was recommended Aura diamonds by a friend, and I couldn't be more thankful! Mitch walked me through his process for evaluating a diamond, he had a large selection for me to look through and get a feel for, and he was very attentive to my interests and ideas. He helped me determine which shape and size would be best based on my descriptions and goals for the ring. I feel lucky that I found the Aura diamonds team! What's most important is that my fiancée is absolutely in love with her ring, and she gets comments all the time on how great it looks. The price was fantastic, the process was easy, and I couldn't be more happy with my experience here. There's no one better!