I brought in a 100-yr old, platinum, engagement ring, which needed repair on the band. They were…read moreable to assess and provide a quote for the repair on the spot, which was much less than I was expecting. They observed wear on the prongs that held the main diamond in place, and recommended fixing those as well. We were a little hesitant to move forward with fixing the unstable prongs, because the original design is extremely intricate. We did not want to risk losing the vintage character, but the professional at Sam's assured us that they would pay close attention to detail of the original design. With that said, we went for it. I picked up the ring after about a little more than a week, and it is flawless! The crack on the band was seamlessly repaired, without the slightest sign that it was ever broken. And the prongs....the ones we were so worried about...are flawless! They brought a 100-yr old ring back to life, without losing its character! Highly recommended and we will definitely be back.

Great customer service! Kind and caring people who have been in business for a very long time!…read moreThank you for your kind service!

I've known them for 11 years and have done several repairs and custom pieces with them over the…read moreyears. Always a great experience. They're honest, reliable, and you can truly trust them with your jewelry. Everything was done on time and with a lot of attention to detail. If you're looking for a jeweler you can count on for repairs or custom work, this is the place. Highly recommend.

AMAZING CRAFTSMANSHIP! And fantastic rapport with customers! I cannot recommend Custom Jewelers of…read moreRichardson enough! This business is a family legacy and woman owned! I had a custom engagement ring made for my fiancé, and I felt very safe and respected by the owners and her family. A big shoutout to Julie the owner for making my vision come to life just through looking at the sketches I gave them. My fiancé's engagement ring came out even better than I imagined! Lesbian friendly! I'm calling on my local LGBTQ+ community to support these amazing jewelers and metalsmiths!

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

THIS BRAND ABSOLUTELY SUCKS! Extremely unprofessional, I've sent them MANY emails over the past…read morecouple weeks and they haven't replied to one. This brand is actually HORRIFIC and I wouldn't wish this on anyone. Best of luck to anyone planning on going here; I will NOT be returning.

This jewelry store is amazing! Their service is so good they are very welcoming and and have the…read moresweetest workers. You get nice real jewelry for a great value/ price. They even have cute dogs there!. I highly recommend this jewelry store if you want real, nice jewelry for a great price.

Great service and quality jewelry, diamonds, gold necklaces, earring, especially diamond earring,…read moregold bracelet, and diamond rings for any special occasion.

Very professional and courteous. Clean store with a good selection. I would definitely recommend…read morethis location.

Courteous staff, great selection, and very helpful. John is the man you need to help you out with…read morewhatever you have in mind. Highly recommend.

Honest and fast. Sonja is great. I had a piece of onyx fall out of my ring and they sent it to a…read morestone specialist who fixed it better than new. This is the only place I'll have work done in the future.

Great prices and service. I've bought jewelry from them and had other pieces repaired. highly…read morerecommend them. if you go in, you won't be disappointed.

The over all experience was awesome. Daniel was very thorough and he explained the process…read moreEvery step of the way. He steam cleaned my ring (which was free) and then resized it from a 7 to a 6.5. I would highly recommend you use this shop because of the overall professionalism and expertise when it comes to what you need.

First time I've done business with this place ....... change a battery for a watch. Daniel always…read moremade time and everything was done within 10 minutes a great place to have your jewelry needs met family owned business

I got a locket online but the chain was too long for my liking so i came here to have it shortened…read more The guy in there was really nice and patient. I loved my experience.

Honest, trustworthy, kind and always does an awesome job…read more Have been a patron since 1988.

I've dealt with Mike, the owner, on several occasions over past few years and have found him to be…read morehonest and fair. I believe myself to be a very good judge of character. If you're looking for someone trustworthy, whether it's buying or selling, I strongly recommend Mike!

I was on the market for some Gold to diversify my savings a bit but I didn't want to order it via…read moreInternet. I've found that Internet dealers say they charge no postage but they mark up the price by much more than local dealers do. I ordered a few ounces and Mike delivered within 36 hours! I'll definitely be back.

Mitch is top is top-notch! If you want a quality diamond for a reasonable price come here!read more

Mitch and his team were absolutely fantastic, and I cannot recommend them enough. I went in knowing…read morelittle to nothing about how to search for or select the right diamond for an engagement ring. I had been to other stores, but had little knowledge of the process and had received very little help. I was recommended Aura diamonds by a friend, and I couldn't be more thankful! Mitch walked me through his process for evaluating a diamond, he had a large selection for me to look through and get a feel for, and he was very attentive to my interests and ideas. He helped me determine which shape and size would be best based on my descriptions and goals for the ring. I feel lucky that I found the Aura diamonds team! What's most important is that my fiancée is absolutely in love with her ring, and she gets comments all the time on how great it looks. The price was fantastic, the process was easy, and I couldn't be more happy with my experience here. There's no one better!