We ate at Bob Evans two mornings during our visit. We had a nice server, and she was clearly in charge. On Sunday morning, she had help, but the next visit she was working solo, yet she kept everything flowing. Over two visits, the best thing we tasted was the Blue Ribbon bacon - essentially a syrup & black pepper mix poured over the perfectly cooked bacon. All the breakfasts come with a side, and I was pleased to find a fruit cup was one of the options. It was different than most fruit cups in that it had bananas and apples, as well as blueberries. The Griddle Stacker is a triple-decker breakfast Sammy made on pancakes. Their breakfast biscuit sandwiches are made on biscuits that are tasty, yet sturdy enough to hold up to the construction of a sandwich. We've all had those biscuits that totally crumble when you try to bite into sandwich - these do not, and yet they are light. The prices are reasonable. The location is convenient (so close to the Hampton you can walk over in just a minute). Overall, this place is a win. read more

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The pick 2 combo is fabulous. $8 You can select a salad, soup or sandwich. We love this location. Clean, friendly staff and fresh food. A+ Highly Recommended. read more

Me and my family went to bob Evans on Monday august 3 and we got sat and our sever was sharon she was very rude we waited 25 to 30 mintues to get our drinks because she was sitting down and she finally came she the worst server. On august 6 me and my boyfriend went to Bob Evans and we got sat and we had that same server Sharon we waited 20 mintues to get our drinks she was just standing there talking to the cook never again i'm not coming back to Bob Evans she very rude and she takes forever to take our order i'm goig to another Bob Evans read more

Had the key supervisor, Jamie. Absolutely terrible experience. Took forever to be acknowledged, did not greet us once she came over, not a single normal server exchange, went straight into what are you having...etc, etc. All of her section was looking around at each other like what the hell is going on. I truly cannot believe this place is functioning with such terrible staff. I can't remember the last like I did not tip generously, but I left her 10% tip and did not feel bad at all. Another customer in her section and I talked at the counter when paying and she said the same things as I did. read more

Have always loved going here! Food is always good, mashed potatoes never disappoint and the hotcakes and bacon are delicious. The service is a little slow but otherwise great! read more

I AM SO SO UPSET! I ordered two Thanksgiving meals for my 92 years old mom and myself through Uber earlier this week. I had scheduled it to be delivered between 3-3:30 on Thanksgiving Day. At 2:34 I get a message from Uber that the order was cancelled. Apparently for whatever reason they said the merchant, Bob Evan's cancelled the order. I called them and was on the phone waiting for them to answer the call and they would not pick up. I was originally 2nd in line then 1st, then next. It would ring, then take me back to the recording about answering as soon as they can. It kept going back and forth between the two. Needless to say, I was very angry that they did this to us on Thanksgiving of all days. If it was any other day, I would not have been so upset. After waiting half an hour, I hung up! I then called back choosing another phone option and they still did not answer. The second time I was on the phone for almost ten minutes and no answer. Same recording going back and forth. THIS IS TOTALLY UNACCEPTABLE!! read more

After walking out of the location in North Olmsted because they had no servers, we came to Westlake, got seated immediately, ordered and got served within minutes. Out waitress was kind and quick, and I wish every Bob Evans location would be like that. Thank you for saving our evening. read more

Sooo my family decided after some grocery shopping we'd get breakfast. We were seated right away even on a busy Sunday! So we were so happy. Have an incredible waitress who was so kind even when I accidentally grabbed the bill so quickly to ensure I paid and my father didn't. Always love the food here and will continue to come back read more

Bob Evans - Omelet - Breakfast & Brunch Near Me - Westlake, Ohio

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There on Sunday morning. Waited 35 minutes for food as did several tables nearby. Food was cold hash browns were burnt. Omelette was made wrong and burnt but still cold. Daughter had to remove items not ordered. Biscuits were cold and hard. Would not recommend this Bob Evans. read more

First time eating here. Server Lily had an edge when we first got seated. Ruined my attitude and enjoying my meal. Breaded chicken too salty. read more

The place is filthy, con webs in corners, ceiling fans haven't been cleaned since they were put in. The seats of the booths had trash behind them and it took about 15 minutes to see a server read more

Bob Evans, for me (raised in California) is comparable to Marie Calendars. The food is ok, the service was only ok. The decor was inviting and bright. Meatloaf was very well advertised, however, I did not care for it at-all. The pancakes, if you have an IHOP nearby, go to that instead. Breakfast items I ordered were the sausage patties with scrambled eggs and bacon too. All of it was just your regular typical low-end stuff. Stick to Denny's or if you have, IHOP is better. Better yet, go to a real restaurant like First Watch. The chicken fried steak was awesome and very well made. The potatoes on the breakfast plate could definitely have been cooked longer to develop a better taste and texture. I finished my water literally about 10seconds after it was put down, but it didn't get refilled till about 15 mins later after the food was brought out, although the two nearby tables did get better service. Not worth a revisit. read more

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They have a table set us for us quickly. They took orders, and they knew their menu well. We were able to get it set up well. They are kid friendly. While the meal didn't come as quickly as possible, the waitress was relatively attentive. read more

Bob Evans is a great place to land, especially when you can't decide where to go. I'm never disappointed with what I get and the staff is always amazing. As with every other Bob Evans location I've been to in my life, I highly recommend popping by this one, especially at breakfast time. read more

Went for breakfast and were greeted right away. A nice young kid sat us. He saw a couple crumbs on the booth and wiped down before we sat. We were then greeted by our server. I asked for a hot tea. She came back with a small pot of hot water , a saucer with a cup, lemon , honey and a tea bag. All the tea fixings! I ordered my usually sunrise breakfast. Bob Evans food is always consistent and I really love their breakfast. I just really want to Thank Kathleen our server. She went over amd beyond. I never have had bad service at Bob Evans but she did a really Amazing job. Also, the promptness of host. Sometimes all we hear is bad stuff about a restaurant and forget to point out the hard working service industry. Thanks Kathleen for treating me and my boyfriend like royalty...even though we are not. read more

It's a knockoff crackerbarrel. It's a old time eatery that makes things like country friend steak, but it's low quality. However the staff makes up by being expedient and friendly so there is that. The entire menu is very affordable, so if you want a quick no frills dinner for the family that will be prepared quickly, this should be put on the list. But if you're vacationing or looking for a better bang for the buck with presentation I'd say take the additional five minutes and drive further down the street. read more

We walked in to have a nice lunch and were seated at a dirty table. When my son opened his silverware he found a dirty fork with food stuck on it. We like Bob Evans we just wanted to come in and have a nice meal, but when things are dirty and careless it kinda messes the experience for you. read more

Bob Evans - Dirty fork - Breakfast & Brunch Near Me - Westlake, Ohio

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Food was good but our sever was not great my friend ordered toast and she said the home fries were better and brought her that instead after the meal our server brought the toast but my friend was already full read more

Staying at the hotel in back . Early dinner . Grilled chicken dinner . House salad came out first . Very fresh , nice size , bigger than most side salads . Grilled chicken breast was excellent . Cooked perfect , must be marinated first . Green beans probably came from a can but we're seasoned very good . Good service . Clean restaurant . read more

It has been years since I visited a Bob Evans restaurant . I thought the restaurant was clean and very nicely appointed. Warm welcome as we walked in and the service was spot on. Not to mention a great restaurant with healthy choices .. it was an excellent experience . read more

Bob Evans - Love bob Evans - Breakfast & Brunch Near Me - Westlake, Ohio

The appetizers were really good, but the potato cheddar soup is not good at all. Also, the waitress made comments about how much food I was ordering for being so skinny and when I didn't eat the soup (because it was really bad) she made comments about how I ordered too much food because I didn't finish the soup. Actually so rude. Three stars for the food, one for the waitress. read more

I visited this location yesterday and ordered a $11 dollar meal. I saw the waiter (Lilly) was having a bad day, so even though she was a terrible waiter, I still gave her $5. I was respectable the whole time, I asked nicely when she left some of my order in the back for her to bring it, annnnnd I re-asked for OJ which I never received. I don't know if she thought I was someone else when I came back today, but she saw me and said no not again. I said did I do something? She said, no what do want? Then I heard her say im off, why do they keep giving me people. HORRIBLE customer service. Dont take your anger out on your customers. Not how you treat people. I will not return. read more

I've been wanting to write a review about this place for sometime now but I've been hoping for my experiences to get better, and they certainly did. This morning we stopped in for a quick breakfast before heading to work and to our surprise we actually had great service and great food this time. Once we came in for breakfast before work and the hostess seated us but no server came to our table. After waiting about 10 min we walked to the hostess stand to ask where our server was and she apologized that she forgot to tell our server that we were seated. After we ordered and got our food, we found a hair in the food. So that was a total turn off. We took a few months off from visiting this place and every other time we stopped in the service was bad. The hostess wasn't warm and greeting like a hostess should be, the service always seemed to take a long time. However, this time we had a great experience. Our server was awesome, she was so attentive and warm. Our food came out quick and everything tasted good with NO hair this time. So we are pretty glad we tried this place again. read more

3 of us came here after a visit to a hospital in Cleveland. Everything was good . The only bad thing was the burger. It went really bad but you could tell it wasn't like a real hamburger. It was frozen and tasted like it. The waitress was real nice. Nice restaurant other wise. Clean read more

I wanted to have a nice brunch with my dear friends, and it turned out to be a fucking shit show with the food we got. uncooked battery pancakes, burnt meat, shitty service, a fat waitress who smelled like cigarettes, a piece of plastic in my friends sausage patty, a couple hair strains in my eggs, and just overall was a very unpleasant experience besides some of the good conversations and chuckles i had with my buddies. the only good part about my bob "horrible fucking hell-hole" evan's experience was the nice black lady working at the front desk who gave me 10% of my food, and offered a couple coupons which i obviously denied because i never want to come back to this gruel tasting restaurant ever again. read more

Bob Evans - uncooked pancakes - Breakfast & Brunch Near Me - Westlake, Ohio

We went there on a Tuesday evening, there were hardly any people there but still the service was very slow and minimal at best. It took quite a bit of time for us to be seated which was surprising since there were only two other customers in the restaurant at the time. Everything from the quality of food to the quality of service to trying to find someone to ring us up when we were finished and wanted to leave was sub standard and lacking. The young staff which included the one server, a cook, and the front of the house/cashier all seemed to be having a good time jamming to music that was coming out of the kitchen and hanging out in the kitchen laughing and swearing at each other. We usually order out from Bob Evans so I have not experienced the restaurant in over a year but boy what a change! I don't recommend going to this restaurant especially after 6 o'clock when there seems to be very little staffing and very poor service. read more

We went here with the group. It took a while to get our food. This restaurant is more of a basic Perkins.Their biscuits were just OK. They sound better than they taste. The gravy with sausage she was really salty. The pancakes were OK but I had no trouble stopping. The hashbrowns were not crispy like they're supposed to be, but they were cooked only to be thawed. If you absolutely need a breakfast place and go here. But even then I might get a breakfast sandwich at McDonald's instead. read more

Bob Evans - Breakfast & Brunch Near Me - Westlake, Ohio

We chose to sit at the breakfast counter to save time. We had to wait to have order taken. Order placed at 11:48 got our breakfast at 12:18 it took a full 30 minutes to get 2 pancakes and two pieces of sausage food was fine Very very very slow read more

I just had the worst experience at a restaurant that I have ever had at this place. Period. We arrived at 11 and were told there would be a ten minute wait. The whole lobby was full of people waiting at this time. When we went back to be seated we saw that there were three or four tables actually being occupied. The rest were open. There didn't appear to be any shortage of workers either to explain that. When we got seated "Jamie" our server came over, no hello, no welcome. "What do you want to drink?" Was the only word she spoke to us. After placing our orders, sitting with empty coffees and waters for a half hour, a bus boy noticed the confused look on our faces and asked if we were okay. We asked for our food to be packaged to go since we had somewhere to be and honestly couldn't wait any longer. Well that really inconvenienced Jamie, but we got our food packed to go and left. Never returning. We didn't go to Bob Evans for 5 star service, and we didn't expect to have the most awesome experience ever, but being acknowledged by our server and a "hello" was something we did expect (after all, she IS working for a tip). This was just so unpleasant for both me and my husband. I wouldn't even be willing to give this place another shot. If you want brunch, First Watch is up the street and you will at least be treated like you exist there. No wonder this place is so poorly rated. read more

Another surprisingly disappointing experience. The old reliable Bob Evans is no longer. This evening's disappointment focuses on a simple take-out meal. My wife ordered a salad....hard to screw up and Bob managed to deliver what he promised. I opted for their highly-touted, heavily advertised, Broasted Chicken three-piece meal. Not gourmet obviously but, a simple satisfying meal...or, so I expected. Instead, I received three skimpy pieces of Bob's typical deep-fat fried tasteless chicken. I know the difference! Adding insult to injury...my side order of green beans was a no-show. These may seem like small transgressions but, there is a cumulative effect. All I ask, Bob, is that you deliver what you've promised. read more

Have been coming here for years. Not really too many choices for breakfast. This place is still disgusting. Bathrooms dirty and kitchen is disorganized. They dont have real cooks its a shame corporate doesnt care. Been going downhill for years. The quality of the product or the execution sucks. They waste food and the waiters dont seem to care. read more

I came here for lunch today and it was hands down the best service I have ever received at a restaurant. The food was perfect and it came out quickly. There was no complaints to be had with my food. If you come and when you come. You should get Jody to be your waitress. She was amazing and was so nice! She asked us if we were full she gave us plenty of food options and even took another order last minute to go and gave us the best bacon she could get! I definitely recommend her and she is the best waitress I have ever had! read more

Bob Evans - Breakfast & Brunch Near Me - Westlake, Ohio

Big thanks for the delicious thanksgiving breakfast.Its fresh,worm, delicious and the service was great as always.thanks again read more

Bob Evans - Breakfast & Brunch Near Me - Westlake, Ohio

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Bob Evans isn't my favorite place to eat but, I do like their pot roast sandwich, fried chicken, & wildfire chicken salad at the Middleburg Heights location. Not all chains are the same. I ordered the pot roast sandwich with a side of mac & cheese. I really shouldn't have. The sandwich was kind of soggy when I got it & the meat didn't look very appetizing. The mac & cheese was COLD & I had to ask the server to take it back. I really didn't care for the server, she seemed like she had an attitude & was very forgetful. Not only that, there was hardly anyone in the restaurant at the time & it took awhile to get my table's food. I'm not going back to this Bob Evan's, I'll stick to going to the one in Middleburg! read more

My wife and I eate there from time to time. We would eat there more at suppertime but the servers are over seated. They cannot give quality service if you are handling six or more tables. 45min. Service times are not out of the ordinary. I often have to look for a coffee refill. Management needs to fix this , I like the food but it is becoming too pricy. New menues and new prices every quarter. Yes we notice this! Since I wrote this review they offer specials and serve a pot of coffee! Service times very depending on the server and they need to fix this! We love the new Decor but prefer better service! read more

Great atmosphere, love the look when you first walk in. My first time to this restaurant, but I've been to many bob Evans, especially down south. The service was good, our waitress great, she was attentive and timely. The food was the only semi disappointing aspect. The menu picture was far from what I was served. The taste was mediocre. The cheese on my food wasn't even melted. read more

Bob Evans - Far from the photo, cheese not even melted - Breakfast & Brunch Near Me - Westlake, Ohio

The best thing this Bob Evans has going for it is that it is right next to the hotel, and even in the rain we could walk there. After a long day of driving, that was as much as I was up for, but I wished I'd taken more time to find a better place to eat. To be fair, my girlfriend enjoyed her turkey dinner, but my meal was forgettable even as it was edible. I ate my fill, so there was that. It's not that anything is *bad* it's just nothing I've ever had at any Bob Evans has been very good. However, the menu has a wide range of choices, the breakfasts might be ok, it is close to the hotel, and the service was pretty good. read more

20 minute wait for table, taken one yet to be set up after told they were getting the table ready. Open tables everywhere. Super slow service, 30 minutes without food yet and not even asked about drink refills even though the server was at the table to finally deliver silver after I took it upon myself to go find napkins. Brought wrong food. Kids were done eating before parents even got food. Those next to us got order wrong as well. read more

Was visiting West Lake Ohio with family for the weekend and wanted to treat them to breakfast our first experience wasn't very good the skinny guy with red hair and a red goatee sat several parties ahead of us, When I asked why he said he didn't have a table big enough for five people even though half of the restaurant was empty he mentioned social distancing which of course we respect however I've managed several restaurants and asked if we could take a walk through dining room together so I can explain how we can be seated immediately with three chairs on one side of the table and two chairs on the other side to not block the fire exit or violate social distancing guidelines..he agreed to this -so thankfully problem solved - not rocket science but I understand there are changes to seating policies now..however on the way out the same employee, now acting as cashier -while paying forced us to leave a credit card tip (even though we left $10 cash on the table (and we told him this already) but he insisted that "The credit card machine will NOT accept zeros on a credit card tip /" so apparently THIS Bob Evans restaurant is illegally FORCING you to tip on a credit card / soooo not OK....whether you like it or not!!! Then he reminded my wife again he said he wants "to make sure you did not want to leave a larger than .1 cent tip?" For the second time reminded him that we left cash tip on the table....NEVER coming back here again . I almost walked back to the table to take the $10 cash tip BACK but that's not fair to the server whom while couldn't identify the difference between the "breakfast burger" and "the bacon burger " (I told her that the breakfast burger has hashbrowns on it- she looks rather confused but then admitted that that was correct) and that our server was great food took a long time to come out but it was good when it did come out this location definitely needs some help with customer service) HORRIBLE HOST / CASHIER SERVICE /but same guy so maybe he just needs better training - but it's a shame because we will not return to bob Evans chain at any location after this- read more

I use to get to go here all the time but their quality and service the last few times was HORRIBLE. The last time I didn't even get the correct order but the manager could not be bothered to talk to me or call me back when I called to complain. Decided to give them one more try. 30 min wait after being told 5 - 10 min max. After the long wait I got home and my order was wrong. I am officially done with Bob Evans Westlake. Needs new management !!!! read more