I had the honey butter chicken. Too much butter for me but it was fine. The biscuits were a tad hard so I can life without those. However the server Tammy did a fantastic job . I enjoyed her suggestions & highly recommend her. She was accommodating & pleasant. The hostess was pleasant as well! She greeted me promptly & with such zeal. I will say though, the restaurant has an unpleasant aroma....i don't know what exactly it was but it doesn't smell appealing prior to eating. Just a heads up read more

Bob Evans - American Near Me - Hurricane, West Virginia

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Have been going here for years as a farewell breakfast when visiting family in the area. The quality was hit or miss for years but it's taken a turn for the worse. We had breakfast on Saturday. The food was horrible. My sausage patties were charred and cold. The french toast was passable, the scrambled eggs were barely warm. My wife had an omelette, more like uncooked veggies and shredded cheese inside folded over eggs. Nothing was hot and cheese was not melted. The other couple commented that the fruit cup was the only item that was good. Service was OK, but have to question why the food was barely warm when served. read more

Horrible customer service waited 2-hours to get the Christmas dinner I ordered on-line, food was half cooked and the quantity was very low. A waste of a $116. read more

Absolutely terrible service. Terrible food. Very dirty and questionable cooks. 100% do not recommend wasting time and money.

The Bob Evans of today is not the quality of 10-15 years ago. We still go occasionally hoping for better, but they keep getting worse. This location was the worst, not clean with an old smell of dirty carpet. The food doesn't match the menu. Burnt onion rings, small fish fillets, sour coleslaw, very old lettuce on BLT, wasn't edible. Now the worst offense, the once great Bob Evans sausage chili is now diluted soup with minimal sausage. The rolls were delicious. 2 paper towel dispensers in bathroom, both empty. To keep the doors open, return quality of yesterday. Bob would be disappointed with current standards. read more

Went in for a "quick" brunch and came out 90 mins later. The food was somehow burnt and cold at the same time. Once we got home everyone was sick within 30 minutes. Won't be returning. read more

Well went there for some evening breakfast so I ordered the biscuit sandwiches and fried potatoes,the biscuits was so hard you I couldn't cut them with a knife.the waitress was really nice and I did leave her a tip. Place wasn't the cleanest and the floors should have been mopped. read more

Bob Evans - Trash outside by the entrance - American Near Me - Hurricane, West Virginia

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Our 2nd try here was marred by covid obviously One waitress, about 25 patrons. She was trying but she was being overran. Manager no where to be seen. We were sat at a table with a sign that said do not use due to social distancing. It was vbeing ignored and everyone was grouped. We left after thanking the waitress. She was put in a bad situation by the management. read more

My boyfriend is from out of town and this was his favorite place to eat every time he came to visit me. For 1, the waitress which never introduced herself and made us felt really rushed when clearly there was no reason to. For 2 it took her awhile to even came back and when she did she gave us our food and it was Super dry Burnt oily and cold, lol make that make sense. Bad reviews on the waitress whom never made sure everything was right when the cooks burnt it and left our food there to get cold . Oh not to mention there was nobody in the front to check us out for a while .It's deserved no star read more

Mikey was our amazing waiter. Friendly. Great service. Food was good. No wait for a table. Go here and ask for Mikey.

Food was burnt. Flatware was filthy and the place smells like wet carpet. We usually like Bob's for a quick meal but we'll never come back to this one. read more

Bob Evans - American Near Me - Hurricane, West Virginia

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Food was extremely over cooked and the omelettes was overcooked and burnt same with the chicken, the service was pretty good. The restaurant needs new cooks. Extremely disappointed in the food for the price. read more

You know what? Just don't come here. There are so many better options - fast food, other sit down restaurants...pick something else. Anything else. We ate here again today, and service hasn't improved much. No drink refills without asking specifically for one (I had an empty glass, but another member of my party asked for a refill, so they brought one for her but not for me), a management staff that's busier holding up counters and shooting the bull rather than helping out an obviously overworked wait staff, and get this - the wait staff are also the only bussers. This means they get paid the same as waitresses but are expected to do the job of two people. This is the reason tables are dirty until a patron shows up - today, the lady who sat us grabbed some napkins to wipe down our dirty table. That's a poor management choice in my opinion, and had led to the decline in service I've experienced. So just avoid the whole negative experience and go basically anywhere else. But if you absolutely MUST eat here (and I don't know why you would) tip your server who is doing double duty and obviously not getting support from management or the company. read more

Food: I rarely use the word "hate" in regard to food, but I pretty much hate their food UNLESS it's breakfast. Breakfast is usually tasty. However, I think Cracker Barrel, Waffle House, and IHOP has them beat even at that. Service: Very inconsistent. Not generally rude, but I've seen them SEVERELY short-handed, and I've also seen some just loafing around, clearly not caring. Price: To be expected Atmosphere: Probably the best part I suppose. Plenty of booths, which I prefer. Pretty comfortable. There are better options for pretty much anything, so I don't PLAN on coming here again unless I'm outvoted. If I could think of a situation where this would be the preference.......maybe a Saturday morning breakfast when you don't want to go anywhere outside Teays Valley. But honestly, even then I may just go to Tudor's. read more

Let's see... the good first. Our server was good, the food (fried chicken w sides, chicken salad/fruit plate and cheddar potato soup) was a 7.5 out of 10. On the "needs improvement" list would be 1) staff training - hostess was BLAH, did not greet anyone, seemed confused as to where to seat people, and even sat people at dirty tables; 2) no one was bussing tables, that made the seating processes harder plus no one wants to look at everyone's leftovers; 3) the women's bathroom needed cleaning. read more

Worst Bob Evans ever , we have given-three tries this time was the worst yet. Service was slow my fries weren't even cooked lettuce was brown bun hard as a brick. Waitresses only concern was missing her smoke break very sad! read more

Well... I'm going to be completely honest. The food was mediocre at best but it gets the job done. But the one thing that made me furious was the service, I waited at least 15min for my drinks and another 45min for my food. I don't recommend and I definitely won't be back till this get's fixed. read more

Waitress was friendly but it took almost an hour to get our food. It wasn't even busy at all! The waitress said another waitress took the kid's meal off the warming rack so we had to wait until another one was prepared for my son (while the adult food got cold). Overall, bad experience. Go elsewhere. read more

Kind of dirty. Fairly decent food (southern comfort / homestyle meals) Bob Evans is somewhat pricy for what you get IMHO OK service. Kids eat free on Tuesday...so I went with my son Got charged anyway...when I brought this to their attention they said they fixed it but did not want to give me a receipt to show my credit card was credited...well next day I looked and they charged me twice. Doubt I would go back again. read more

Bob Evan used to be an amazing place to eat . Decline of this great company has been coming for years . COVID put them down . Garbage service , horrible wait times on food orders . Currently I'm sitting here 45 mins. !!! Bob Evan down on the farm , More like Bob Evans down on their luck .. read more

Had to have been the worst experience I have ever had at a restaurant. The waitress kept telling us she was new and not familiar with things. I got the wrong order while my friends got their meals and I had to wait so long they finished their meals and I asked to have my order cancelled. The waitress came back and said they were putting the finishing touches on my meal which confused me even more. I asked the manager about the situation, while he took my meal off of the check, he didn't offer to comp anything. The other manager told me that she couldn't make everyone happy. I wound up not eating at all. It's not good for a restaurant to allow customers to leave hungry especially when they are the one paying the bill for their guests. read more

It's Bob Evans. Quality is good ish. Service is dependent upon who you get. Portions are relatively small and generally over priced. This location has always been clean which is a huge plus. This location can get log jammed quickly with only foyer/waiting seating for 12. Nice low walk up bar seating 8. Overall it is clean and comfortable and the staff is always kind and gracious. read more

Bob Evans - Looking at the walk up bar. - American Near Me - Hurricane, West Virginia

Worst service ever !!! On way to family funeral...stop for brunch...wife and I ordered. Should be no problems right? First, after 7 minutes, Heather comes back and says they 'cannot find the fish" for fish and chips...I ordered something else...5 minutes later, manager come over and says, "we found the fish do I still want it..." Yes. 10 minutes later, we get our food...BUT...they are suddenly out of the candied bacon...Heather says it is not their fault!?! 5 minutes later, another manager comes back with ...you guessed it... Some candied bacon. We just left...hungry and angry...not even an apology...we continued onward to our family funeral. Thanks Bob Evans ! read more

Yikes. Service was really, really horrible. Our food was the complete wrong order, inaccurately made when we did get the right food, eggs burnt, coffee was cold, pancakes had no butter, home fries had no seasoning and were basically grease balls, no Dr Pepper or Pibb, bananas were old, blueberries were nonexistent (gave us chocolate syrup instead of fresh blueberries, makes sense), bacon undercooked, no garnishments as shown in the menu such as green onions on Benedict, I could go on forever. Our server was lazy and only visited our table 3 times total (even with all these issues). We actually never saw her again after we had to go to the manager for our ticket. The restaurant was dirty, the staff was incompetent including the manager. We have gone to various BE locations across the US and this should be shut down. What a disgrace. If I could give 0 stars I would. The manager wound up taking $20 off our $60 bill, but the meal should've been comp'd completely. I've worked in food service, there is no excuse for how poorly this experience went for our family of 5. read more

Service is extremely slow. Manager does not have a clue. Been here over 40 minutes and order is nowhere in sight. This restaurant has continued to go downhill at a rapid pace. Suggest you go somewhere else for dining. read more

Really bad experience. We were visiting my family and staying in a hotel nearby this Bob Evans. I was very excited to eat there, we don't have one in my hometown and it had been awhile. Where to begin....our coffee was cold and was never offered any more. I never got my sausage. My eggs were way over cooked. The home fries had no seasoning. I had to go get my own butter for my pancakes. The "blueberry' for the eyes on my grandsons pancake was chocolate. I could go on and on.....just don't go there!!! read more

One of my favorite places to dine when I am in the valley!! Food is always outstanding and service exceeds the food. I noticed the last time I was dining there that it is under all new management which is a breath of fresh air !! They have taken something that was already wonderful and made it EXCELLENT !!! Highly recommend their breakfast entrees. Cashiers could be more attentive, takes a while for them to notice you. read more

Bob Evans - Blueberry crepes the most wonderful thing in the world!!! - American Near Me - Hurricane, West Virginia

Pick up order. I arrived at the time stated when I placed my order. I stood at the pick-up counter without acknowledgement for several minutes. The manager did some arranging under the counter in front of me, but never met my eye or otherwise recognize me. She certainly did not offer to help or get help for me. There was one cashier ringing out customers and answering the phone. As more people began to line up to check out, the manager did open a second register and begin ringing them up. About that time one waitress reached for something under the counter in front of me and said someone would be with me soon. The three people lined up at the other registers were rung up, and the manager was turning away when I moved in front of her. She rang me up then. Now, all this time my order was sitting, bagged up and ready, on the counter. I was not surprised that my dinner was cold. And guess what happened to the ice cream with my husband's pie? Yep, it was on the pie, sitting on the counter the whole time. And of course, it melted. Soggy double crust apple pie. My pie, which requires refrigeration, was also melted. I did not tip for this meal. read more

I keep giving this place a chance, but I'm consistently disappointed. Even the carry out sucks, every single time I have to wait no matter how long in advance, we have to wait. The last time I place my order at 5pm for a 7:15 pick up, and still had to wait 30 minutes. We ate in the restaurant on new years day, our waitress, although nice and attentove, was filthy her apron was filthy and so were her clothes, made me sick before I even got my food. It's a shame because I used to love Bob Evans, but this location is just bad. read more

We were sat at our table pretty quickly, but the waitress was extremely slow. We waited for over 20 minutes just for her to take our drink order (we ordered our food at the same time since we waited so long). After that, it still took 10 minutes to get our drinks. I watched the waitress, she only had two other tables, and walked very slowly - definitely not in a rush at all. Our food was good, but I would consider it over-priced. Overall: very, very slow service... don't go unless you have time to waste! read more

I came to Bob Evans. Someone recommended it to me. I was a business man from from Idaho. (It was before I got fired for fraud). I had a very long night and no one knew what to do. I asked the clerk at the hotel, the clerk told me... Bob Evans. I also had a recommendation from a former wife. I walked into Bob Evans, I ate there. I was staying at the Mariott Inn, i don't know why I didn't go to shoney's. But it was good. I got the Western Bob Evans Sausage and Gravy Biscuits. It disagreed with me, but I agreed with it temporarily when I ate it. Just not afterwards. The waitress was mean, but I assumed she was rude. I got back to the Mariott, I ate my leftover Bob Evans there. I ate. Later I got fired, but thats not a Bob Evans story, anywho the atmosphere was disturbing but accompanying. I ate there. No Wifi. Bob Evans read more

We came to support a school fund raiser. As a party of 6 it took a long time to be seated. About 6 groups of 4 or less were seated while we waited. It took about 10 minutes to get drinks. My father in law ordered meatloaf which they were out of. It took an extremely long time to get food. When the food came we had several missing items. I upgraded to a 3 course meal and the soup was never brought, my wife did not get her salad and my son did not get the side of parm cheese he requested with his speg. When the manager came to ask how we were doing and we informed her she apologized and fixed my wife and son's order and gave free desserts to the table. read more

My family and I went here tonight we sat for 45 minutes waiting on our food the server had no clue what she was doing. We ordered 2 of the 3 course turkey dinners only one came out then was charged full price for my pie. The area director really needs to look at who and how this store is being ran read more

There isn't much of a selection by the Interstate, but Bob's doesn't depress. It is a typical food restaurant, and the service is decent. I don't mind stopping here, but I wish their food selection would improve. read more

I have lived in the area nearly all my life. At Bob Evans you could depend on good service, good food, and a clean environment. This has not been the case the last 3-4 years. I ate in the restaurant this week and got soup to go today. Both were poor. Tonight the chili was like water with little in it, they are frequently without food items in the middle of the day, the quality and taste of the food has declined as well. Go back to your old recipes. Stock your store. Hire management that has their staff moving and will jump in and help as well. Such a great location, and was such a great restaurant. Definitely disappointing now. read more

My wife, friends and I ate there last night and the food was fine not great! Our waiter was not good at all! He had a bad attitude was rude but never checked on us! Took for ever to get our meal! We did not see him for about 15 minutes! Ask another waitress to refill drinks! Come to find out he went home and did not tell us or did anyone else! Was extremely pissed off about that! Manager did take $ 12 off the meal! That's fine I guess ! I will not go back for a while!!!!!!!!! read more

It wasn't bad really the food came out really quick and it tasted good; however, the waiter seemed to be in a rush for some reason even though the restaraunt wasn't full and after we got our food she kind've just left us. Although not great I have seen far worse restaraunts. read more

The worst managed Bob Evans of them all. This location can never get a take-out order right, so don't even try. I think they should go strictly breakfast because that's about the only thing they get right. read more

Great food and even better service. Waiters are always on top of everything! Food comes out pretty quick.

Service was slow. Tables were dirty and sticky. Floors greasy. And food was mediocre. Hostess was not polite when asked for a menu. Chicken noodle soup tasted like fish. read more