Kaleb is horrible. While I wait 1/2 hr for soup, this guy comes out with a mouth full of food. My family will never return. Left my order there. Bob Evans is truly horrible now Cracker Barrel bound read more

Food quality was poor. Barely warm. Server was great. Every thing was overcooked and tasted leftover.

The food was great! Our waitress Taylore was wonderful! Very attentive and quick to get us everything we wanted. Will definitely be back.

The food was cooked right and it didn't take very long to get it. The restaurant was clean and the table was clean also.

I dine out every day... I rarely write a review (I have never given only one star), but I felt compelled to by my visit last evening around 8PM... the men's bathroom was disgusting, the carpet in the dining room was filthy, the restaurant had an unpleasant odor and the food looked nothing like the pics on the menu... when we left, there were 9 tables that had not been bussed... Bob Evans used to be known for cleanliness and a good meal, and this is a newer store... disappointing read more

Good experience today at this Bob Evans. My server, Macey, was excellent. She was positive, happy, and attentive. The food was good also. I had the Farmhand Platter, and it was delicious. My only criticism is (it's the same for every Bob Evans) clean the freaking bathrooms! read more

We ordered the Farmhouse Feast for Christmas at home for 8 adults, and it exceeded expectations! The food was all well packed, super easy to prepare, and tasted great. Special thanks to the manager Ian for helping us get all the boxes out to our car. Thanks and Merry Christmas! Planning to do this again in the future! read more

Well been awhile. So can't go wrong with breakfast right? New everything breakfast sausage ham scrambled eggs hash browns and hollandaise sauce. Sounds good. Well from the bottom of the pile up i guess. The hash browns had no brown and other than not being raw was all they had going for them. The ham chunks were like the kind toy buy cubed in a package never seen a skillet. Maybe a microwave. The scrambled eggs!! Not sure how you turn warm yellow water in to eggs but they have done it. You know cause the water keeps leaking out of them. No sauce or i just couldn't find it. Over all very tasteless at least the one bite i had before i sent it back. Really really poor effort for basically a medium sized breakfast bowl for $12. What happened to bob evens. And why are people still eating there? read more

Another great Bob Evans experience. Good was excellent and came out fast. The staff was friendly. The only complaint this time was that they were understaffed so we had to wait to get a seat for 10 minutes and they didn't have enough people to clean off tables. (2 waitresses and no hostess) and the place was busy. read more

Bob Evans - Breakfast & Brunch Near Me - Heath, Ohio

Tuesday @7p.m. Only giving one star because I can't give a zero! Waited 30 minutes to get my dinner(the new 'Everything Breakfast') and my wife's,(Prime Rib Dinner). Finally got a pile of ice cold breakfast leftovers and my wife's prime rib sat in the window for 15 minutes before bringing us that cold slab. Couldn't handle it, just walked out, will never go back! read more

We got a very simple dish: Sausage Chili, and dinner rolls I was thrilled to hear they'd brought back the chili...until we opened the container. We got it to go. So this was horrible! Not even similar to the old recipe. What we got was a quart of canned beans with a few chunks of sausage added! The rolls were ok. What's happened to Bob Evan's? We won't be returning. read more

Ordered orange juice with the family breakfast meal. Did not receive it. Eggs were not warm. Biscuits and gravy were very good.

Food is always good but no matter when you go the service sucks never get a refill ever..

Ordered carryout. No attention to detail. Nothing but the stuff. No plastic silverware no syrup no butter. Awful service

Tried something different for dinner. It was a good choice. Our waitress made the meal so much more pleasant. She was helpful and attentive. Kept my drink glass full. Checked in while waiting on kitchen. After serving my meal she chef it to make sure all was good. Also offered to make any corrections if needed. Will come back here again read more

Bob Evans - Breakfast & Brunch Near Me - Heath, Ohio

The staple of Ohio has continued to go down hill...the food is fair but then again how much can you really improve eggs and toast. The reason for the review is the unpleasant make shift closet that has emerged from a gathering of random brooms, dust pans and even a vacuum and a pile of an extension cord...I mean come on, their really isn't a place to keep this stuff out of the customers view - I also won't even start on the booth that doubles as an office now. read more

Bob Evans - Breakfast & Brunch Near Me - Heath, Ohio

Thought we would give them another try. What a mistake that was. I looked at menu online so I knew what I wanted before we got there to speed things up. When there I noticed what I wanted was not on menu. When I ordered I ordered it anyway. (big breakfast) waitress gave me a funny look and I said its just 3 eggs, bacon and hash browns. When we finally got our order she gives me the bill and I noticed she gave me a home stead breakfast @ 10.99 and charged me and extra $1.50 for the third egg and no toast. My coffee was $2.59 ice tea $2.59 my girl friend had bis/grvy and bowl of fruit which the dumb bitch almost forgot. Total bill for that was $30 and some change. WTH. Bacon was under cooked hash browns were almost non existent gravy was not even hot. After wards we both had stomach pains and had to rush home to use the toilet. NEVER AGAIN. SCREW YOU BOB EVENS HEATH OHIO. read more

Food was okay. Cheryl Anne hated me though. I didn't want the cinnamon bread bites as my appetizer at 8:30am and she was pissed from then on. I was nothing but polite and while looking through the menu I said "I'm sorry, I'm struggling to decide" and she told me she doesn't care and I need to tell her what I want. Dropped the check with the meals and didn't offer me a refill. Table beside us sat for 24 minutes without being greeted. They were sat down before we got our food. At one point they were greeted and then 10 minutes later the server came back and said "sorry I don't have your waters, I have a 5 top and their joiners won't come. This is crazy" They finally got their drinks when we were done eating. Walking out a server said in front of us, to her manager, "this is ridiculous, these teenagers went from 5 to 7 people, I can't believe this". Keep in mind, we chose this Bob's because the Newark one had horrible reviews and this one was 3 stars and okay reviews. Weird day. read more

This particular store was outstanding last year but this year it has lost ground. The main reason is our waitress. We always seem to get the same one. We gave her 3 chances. The first time it took her 20 minutes to stop by our table! The usual time for this at any Bob Evans is a couple minutes -- 5 tops. The second time was around 15 minutes. Both of those first times she left our orders sitting in the window... 45 minutes to get our food! And it was cold when it arrived. The LAST time we went there, we got her again (luck of the draw). We waited 20 minutes and then got up and left. I told the hostess/cashier about the incident and she just got a stunned look on her face. I know it might seem unfair to give the whole place a 2-star rating for one waitress, but when you get her 3 times and each ruins your dinner, you tend to get testy. read more

Huge assortment of food to delight a hungry stomach on a Sunday morning. The Sunshine Skillet is very delicious. The crepes are a nice sweet finish. The caramel mocha drink is a bit too sweet though. read more

Bob Evans - Breakfast & Brunch Near Me - Heath, Ohio

Okay, I went to this location alone had a very poor experience at this location about a month ago when my bacon was raw and my hash browns that were ordered crispy and cooked on both sides were only cooked on one side and not even done. I told the server and she apologized and said she would get a manager. I watched here tell the manager and he looked over at me then turned back to her and shrugged his shoulders. Never approached me, never apologized. The server apologized several times but no effort was made to correct the problem. I wondered if it was because I had been doing lawn work all morning and looked pretty ratty that day. I contacted the corporate office and complained and received $10 in gift certificates with an apology letter. So yesterday 9-24-16 I went back to this location with my family (against my better judgement) because thats where the wanted to go and it was FABULOUS! The server Jennifer was amazing and the uncaring manager from the previous visit was not there. Everything was hot, cooked properly and the manager even checked on our meal as we were eating. Thank you for being a leader! Just goes to show how a bad manager can kill a good business. Thank you, keep up the great job! read more

It is now 7:11 pm. This Bob Evans is out of lemonade, baked potatoes, and mashed potatoes. Now they just asked if we wanted the food all at once or if she should bring my wife's dinner first. I just ordered a hamburger and french fries. I will not be back here. This type of service is normal here. read more

Ignored by all the staff for 15 minutes. After being sat, we never received a "hello", "be right with you", or any greeting at all. We were forced to walk out and find another spot for breakfast. The customer service at this location has definitely been on the decline. Sorry Bobby E's. We will not be returning. read more

Mediocre food and poor service. We stopped in for lunch today with some friends. We had four adults and five kids. First, they wanted to split us into three tables. How does that work? Second, the kids' food was brought out and they were finished before the adults received their food. Not only was it early, but it was not quite right. The kids didn't get the right sides with their food and their pancakes didn't have the toppings. Apparently the chocolate syrup and bananas shown and described in the menu are optional in the kitchen. No one got them. Third, it took an hour for the adults to get their food. Fourth, out of the four adults, only one got the right food. And that was soup. My burger was something completely different. My buddy's scramble was not what he ordered. My lactose intolerant wife received a scramble covered in cheese even though it was ordered without. Fifth, my buddy never received the right stuff after pointing out the problem to the waitress. Sixth, my wife got a new plate... also with cheese. Out of nine plates, three were right. Walking through the restaurant, we heard another table complaining of similar problems. On the plus side, the manage ended up taking care of the bill. The waitress was very nice and very apologetic. The problem is that she was inexperienced and didn't know how to get things right for her customers. Won't be back any time soon. read more

Food was typically good Bob Evans fare. Lindsey the server was kind and attentive.food was a bit slow coming out as they were not that busy. However not slow enough to cause a complaint. read more

The food is delicious and comes out fast, our waitress was super friendly and accommodating!

The restaurant charged my card for the wrong amount, now I'm 12 days in trying to get my money back. After having to call back again today I'm told it is in process and will be another 3-5 days. All because of there inability to process transactions correctly. The whole time with this ordeal I have experienced some of the worst customer service ever between the management at the restaurant and then again with the corporate office. Next time I'll just got to the other breakfast place down the street. read more

Had a party of three. Service was good and not much waiting time. My food was a chicken strips meal with mash potatoes and fries. My friends meal was eggs with steak(mead rare) got very rare to raw. He could not eat it. My third friend got sunshine skillet. He said it was good and my food was good. I also had to ask for my mash potatoes because they forgot it. read more

This Bob Evans is so friendly and clean service is great also, my only disappointment was that the Columbus dispatch that cost a dollar fifty cent was yesterday's paper. Second time this has happened the manager said she call them and I did to. Defiantly going back I'll just get a paper (USA today) from the gas station read more

Bob Evans - Breakfast & Brunch Near Me - Heath, Ohio

I ordered a chicken fried steak online for pickup. I then got a call about a minute later, where a man told me they were out of what I had ordered. I was pretty bummed about this, but he asked if I would like another menu item. So I decided to get pancakes and bacon. I got the food, got home and I received no silverware, no syrup for the pancakes and no biscuit. The inside of the restaurant is fine but do not order anything for online pickup. read more

What a bunch of idiots!! We order food for our dealership a couple of days before today, Christmas Eve. Manager was rude on the phone but took our order anyway. Turkey dinner with all the trimmings to feed about 13 people. We go and pick it up, bring it back all excited. FROZEN!! Everything was FROZEN!! Frozen turkey, frozen desserts, frozen sides. What part of we are going to have a lunch for the sales staff is not understood? Terrible experience. Manager should be ashamed, and embarrassed. They absolutely suck!! Last week I order take out soup, it was also ice cold. Nothing like biting in to what you think is going to be a nice beef vegetable soup and it is almost frozen cold.. Never again you yahoos, never again... read more

Terrible experience Arrived approximately 12:15pm and few other customers waiting to be seated. After 5 or so minutes we were in a booth, but no waitress for 20-25 minutes. One passed by and said she would be with us shortly... our section of the restaurant was nearly empty... now it was approaching 1pm... we finally got to place our order... 45 minutes later it arrived...two breakfast orders and neither was correct. We each had given very specific requests and food was not done even close to correct. Asked for manager. He arrived, we politely told him about food errors and long wait.. he disagreed with the accuracy of the time ... I could not believe he was arguing with me... very inappropriate and had a rude attitude... and we were being nice... waitress even apologized after he left... said he was new. Told cashier we had a bad experience when he asked how everything was... he gave me a box of cookies. I'm not a happy camper. read more

worse service ever waited on food and drinks for ever server was horrible and looked like she just rolled out of bed do not eat here waste of time and money read more

My wife and I went to Bob Evans for lunch. She ordered the 1/2 sandwich and soup combo with no issues at all. I ordered the pot roast hash, with the eggs over medium and nothing but issues. The eggs were way over hard, tons of butter, and potatoes were hard like they weren't cooked. I really wasn't even mad about the terrible food, but I was mad about the fact our server requested her female manager (Ashley) come and talk to me, but that must have been to much to ask. Also the other manager Tyler made no effort to come talk to me and handle the situation. Ashley did take a whole $3 off my bill which apparently is good enough for only eating 1 over hard egg and a biscuit after having surgery and being hungry. Once upon a time I was a manager for Bob Evans back in 2006. And 11 years ago if something wasn't right you did not serve the food. If anyone in corporate care here are the 3 times service fail 1- Cooks made food incorrect 2- Expiditor read ticket, saw mistake, yet still played and sent out 3- The server who took the order could see it was not correct and still handed me the plate. I guess standards just went out the window in the past 11 years. And I don't care about a lousy couple of $5 off tickets. What should be done is a refund of my entire meal. I am going to do a review on several social media sites about all the Bob Evans locations in the Newark and Heath Ohio area. I have had major problems at every location. This includes customer service, paying for food that is not correct, management not doing table touches to find out if guests are happy or not, and lack of caring by staff. If I were the GM (Kim) I would get with the District and Regional Manager, shut down, rehire and retrain the entire staff. See if you can find a way to get your staff from cooks to managers to start giving a damn again. Also when the girl at carryout asked if everything was ok, even my wife said it was terrible while the female manager in a dark red top was standing next to girl who was cashing us out and said nothing just gave us this look and rolled her eyes, also did and said nothing. Way to go Bob Evans, keep up the great work of not giving a damn. Profits must be amazing. Look for my reviews on Google, Facebook, Yelp, and Yahoo for starters. You should be ashamed of yourselves for serving terrible quality food and then charging them $10 a plate for overcooked and undercooked food on the same plate. read more

Staff was so amazing! I went with my elderly parents and they are so patient with them. Unfortunately we were sat beside some cranky kids that though on a Saturday morning in the rush of things they would receive fast food service. They were just awful to the staff but one staff member shone through and handled them to perfection. She was training a new hire at the same time. She is a great lead. If I ran my business in town I would hire her. Great customer handler! Sorry I didn't get the name. Anyhow we enjoyed our breakfast! I recommend the biscuits and gravy!!! read more

Over the last year, service from the kitchen is horrible. The waitresses are always apologizing for the kitchen. Last week I called to get a to go order for deep dish chicken and noodles, my wife's favorite and pot roast stroganoff, my favorite. We get this about once a month. The lady on the phone said "pot roast, mashed potatoes and biscuits? No, pot roast stroganoff. Well we have a pot roast sandwich. No POT ROAST STROGONOFF! Sorry we don't have that. I said please cancel the order. I called the Newark store and got what I want. The Heath store is a joke and will not go there again. Not the quality I expect from Bob Evans read more