Let's start with the spectacular service that started with the hostess and continued throughout…read moredinner. We started off with a great recommendation from our server- the Island Heat Wings! They had an amazing sweet heat! Next, the Gourmet Burger was cooked perfectly and tasted great, but the bottomless French fries made my day!

We were told on our last visit fries should be brought to the table immediately like chips & salsa…read moreat a Mexican restaurant but they lied:( Sat the entire time waiting and they never be came:( Ordered the chicken fingers and garlic fries, $2.99 more I might add, fries are delicious but the chicken is flat , no flavor more like a kid's chicken tender. The staff was friendly but Trevor wasn't as attentive as last time. Refills took awhile too. Margarita was $5.99 and smaller than most places . Restroom needed attention

The four of us came here on a Friday night at 5:45 pm and yes, imo it was crowded. I usually avoid…read morethese chain restaurants at peak times but it the granddaughter's birthday meal so what are you going to do? We used the call ahead waitlist feature and cut our wait time down to 10 minutes. I found the atmosphere loud and it was hard to carry on a conversation at the table sometimes. There was a Dinner For Two @ $49.95 deal which included four steak dinner options plus an appetizer. The better half and I went for it and started off with the Cactus Blossom appetizer. I chose the 6oz Sirloin & Ribs Combo option with a Baked Potato and the Seasoned Rice and she got the 6oz Sirloin & BBQ Chicken Combo option with a Baked Potato and a Salad. The granddaughter ordered the Boneless Buffalo Wings with Fries and her friend chose the Killer Ribs with Cheese Fries. Everyone loved their food. The portions are large so we brought home six go boxes and lunch or dinner tomorrow is covered ;-) Service was good. Despite every table being occupied, our server was attentive and kept bringing drink refills several times.

Let me set the stage...I have served, bartended and managed restaurants a good bit of my life. I am…read morewell aware of stellar service and just getting by service. I am a huge tipper, but you need to provide the service aspect 1st. -We chose call ahead seating for 7 for my nephew's 16th birthday. It was busy when we got there for a Thursday night. When we checked in we were quoted 40 minutes. About 45 min later, when we inquired we were told that we were next on the list. (pertinent info-2 tables of 8ish walked in after us in the beginning to put their name on the list) We all assembled at the desk and stood waiting... and waited...and watched BOTH larger tables be seated...and waited. Mind you, we had a toddler that was a bit hangry at this point. We were TOLD to step over in the waiting area, and we would be seated as soon as they could. Finally, it was time to be seated at a table that was enough for 6 but uncomfortable for 6 and a toddler. (There was no room for a highchair at the end because the table across had a highchair too.) I then ordered a few apps for the table. Apps came out, and we ordered dinner. Server seemed like she knew how to take care of us. THEN ...the food came out. It was just wrong... sour cream where it shouldn't be, steak well done (why eat it!?!) and my loaded fries that I had been looking forward to all day... bacon was burnt. Black charred burnt. I was handed my plate, and I apologized and handed it back. I stated," These are burnt." ( There is nothing in my life that I enjoy charred...lest my favorite food.) About 5 minutes later, the same plate came out with the same fries and the same charred bacon but some of it was scraped off. She asked if everything was ok. (Ummm, no!!??!!) I was hungry and it was still burnt. She asked if I wanted her to take it back and have it remade. I did the 1st time, now I didn't want to tell them yes, tell them why and tell them how to complete the task. She said ok and walked away. Server obviously spoke to the MOD because someone came to the table and brightly said, "How is everything?" I looked at my family and we all agreed by eye looks to move forward. I didn't want to rehash everything I had conveyed prior - again. I was tired and hungry. Check time... We stated that one side of the table was one check, the other side was one. The check got split right down the middle. ???????? How is that accurate? What happened to the detailed receipts? I'm sure I was still charged for the charred food that I didn't want nor eat. By then, we were all ready to exit. I paid the check and we left. We decided to pass on visiting this establishment again. Here are my points... -When one chooses to go to a restaurant...The patron shouldn't have to be the server. I shouldn't have to explain non-essential items. ie. I would like my steak med rare not crunching when I bite into it. -I should not have to argue or justify myself in asking for food to be cooked correctly... non charred (gold stars for presentation as well) -Present the check to each person. Let them decide if they want to pay for someone else. It seems like you're hiding something if you are not willing to openly convey this info. Bottom line-I pay for a service and tip generously. I should get every bit of that and a little zhuzhing. If any restaurant, in this day, can step up and give the service and food quality that once was ?? You would have so much business you couldn't keep up. Maybe I should go back to managing??

Malcolm was polite, very pleasant, well mannered and friendly. Very pleased with his service from…read moretaking our order to serving our order at the table. By far the best Penn station I've ever been to just because of IS Service.

Upon entry near the counter where they take the orders, there is a pungent odor, which indicates a…read moresanitation issue. They likely do not clean the drains and tiles effectively, which is why they have the odor and a fruit fly infestation. I ate here because of their name. Their food? Underwhelming for a sandwich shop. They are as basic as can be. Their bread doesn't work well on the hot sandwiches they serve, because it is not thick and crispy enough. At least when you go to the average well-known sandwich shop, you know what you are getting. This place makes you believe you will receive something they do not have.

Our service was great, this was a large group coworker setting for us on a whim Thursday night. Red…read moreLobster was able to easily accommodate our boisterous group with no trouble, and our server interacted with us as if we were the only ones there. Restaurant was clean, smelled great, lighting was perfect. The food came out at the perfect temperature, and the timing was spot on. And the biscuits-- a nostalgic treat. :)

It has been literally decade since I have been to Red Lobster so I was hoping for a good…read moreexperience. Unfortunately, I can now confirm that Red Lobster is sinking under! First of all the food was not good. I ordered fish and chips and was brought out two pieces of very greasy and thin portions of cod. It looked exactly like something you could buy from the grocery store but tasted worse. The accompanying baked potato was not fully cooked and was cold. I asked for a hot potato and was told it was in the "oven." I suspect they are microwaving the potatoes because the texture of the inside was still not completely cooked. The cheddar biscuits were good but not as large as I remembered from the past. As to ambiance, walking into the restaurant there was a very strong and unpleasant odor of fish and no lobsters in the tanks at all. The restaurant was dimly lit and had a dingy look. It is no wonder that at the exorbitant prices, they are charging for subpar downright unacceptable food that they are having difficulty with their businesses. Whoever is in charge of red lobster needs to wake up big time or they will be one of those old-time restaurants that are now closed soon in my opinion!

Visiting my friend in Mooresville for many years we passed this restaurant many times. He would…read morecomment on how after his niece's basketball games the family would gather here for brunch. It took my suggestion on this trip for me to actually try it and I was not disappointed. The atmosphere and lengthy menu reminded me of New Jersey diner. The menu was so extensive, I completely missed one whole page of breakfast foods. They had everything with the exception of bagels. Portions are huge. They were so big, I could not finish my meal. Two could eat comfortably with the sizes of the dishes they brought out. Grits were a nice texture, not runny or pasty and yes, they serve grits this far north. I would estimate that they serve about 2-3 measuring cups worth in a cereal bowl. My three egg omelet was fine. The vegetables and ham were mixed in with the egg, which was cooked just fine. Pancakes are their signature dish and I really enjoyed these, except they were too big. Two fluffy pancakes stacked together just about covered a dinner plate. Too often pancakes are floppy or overcooked. These were perfect. I would have liked the option for real maple syrup, though. Our server was "Joanie on the Spot" and she never let the coffee cup go below half full. In addition to being prompt, she was friendly and knowledgeable about the food.

Cassie was phenomenal!!! In fact all the staff was great!! Stayed on top of coffee and drinks…read more Plenty of seating and parking. Started with coffee and a basket of flavored creamers Ordered the bacon egg cheese on wheat toast side of French fries. Not bad would of been better on a croissant and the fries came out hot Husband ordered the club Sandwich with fries . Overall we will be back!!!

My daughter was visiting from Cali where there are no Waffle Houses so we had to pop in to get her…read morefix. There was a booth open so we sat down right away and Mackenzie greeted us right away. She was very nice. Kiddo ordered waffles and cheesy eggs and I ordered the Cheesy Sausage, Egg and Hashbrowns Bowl. I asked for my hashbrowns to be well done and they were. I also asked for gravy on the side which made it so much better. Next time I'll ask for extra cheese. Overall, everything was delicious. My daughter could only eat one waffle and I could only eat about 1/2 of my food so we packed everything up and took it with us. I'd definitely come back to this location because the service was great.

Service was quick and food was good as always! Very clean restaurant and we went between lunch and…read moredinner so was not busy. We've been here when it's a rush and regardless, staff are always kind.

Excellent service! The food was delicious, fresh and plentiful! My friend had the Club sandwich-…read morefresh produce, thick cut bacon, and crispy hot French fries! I had the Southwest Salad, it was perfect! The chipotle dressing is so good- we dipped the fries in it too! Our server was super sweet and the rest of the staff was also great! Can't wait to try breakfast

There are only two handicap parking spaces by the door. The other two are as far away from the…read moredoor as you could possibly get. In other words, they are located at the far other side of the parking lot. Having to limp that distance did not make me want to eat here but the other members of my family did. The other two handicap spaces should have been stripped much closer to the front door; after all, they are for handicapped people. We all ordered breakfast for lunchtime because we did not care for the offerings they had for lunch. I ordered Biscuits and Gravy while my granddaughter ordered Chicken and Waffles with Blueberries. We both ate our food until we were full.

I was here for a work function and while I didn't eat, the rest of the crew did... and all of their…read moremeals were exactly what they ordered and looked delicious! I ordered a beer and it was very cold and hit the spot (as you can see from the picture)! Service by Melissa was fantastic... she was so attentive and checked on our table so many times! After the rest of the group left (and it was just me at a table for 18... lol), she helped me transition to the bar, where Mike made sure I was well taken care of! Such a nice visit today!

Had great service and great food! I had the fries and chicken sandwich! Inside was nice and clean…read more Waitress was outgoing and friendly. The atmosphere was great. Nice place to come with family and have a great meal.