What happened to Bob Evans' quality standards??? Food was not good- will not go back. 3 eggs and ham with shredded potatoes. Served greasy with black, burned stuff left on a dirty grill. I could not eat the potatoes nor the ham. Why would a server even try to serve this food if for the management telling them they must. I left a tip for the wait staff because it's not their fault. read more

Food was OK, they didn't bring me my drink and did not bring the bread that came with breakfast.

Went in for breakfast and the service was absolutely terrible. Food took over a hour to come to the table.

Great food and service. Had the cranberry salad, it was delicious. My Husband had chicken and biscuits, flavorful and plenty of gravy. Our service was attentive and friendly. We will go back ! read more

Ordered a simple Biscuits and sausage gravy. The food arrived with a large dinner plate with 2 biscuits and a separate bowl with brown liquidly gravy that looked like baby poop. I requested it change to white gravy. This arrived in a bowl with zero sausage. Taste was not good. Service person was a male that was not very attentive. I was very disappointed. It used to be a real pleasure eating at Bob Evans but for some reason they have gone downhill. I hope the quality of their food and service improves soon. read more

They were definitely understaffed, but our waitress, Shelby, did a wonderful job. She was friendly and attentive. The food was pretty good, not anything spectacular, but what you'd expect from a Bob Evans. read more

So, it had been awhile since we have eaten at a Bob Evans. Years ago the food quality was very good but sad to say it is sub par now! The waitress was friendly and did a fair job of checking in on us. Bye bye Bob! There is no since in spending the calories and dollars for very so so food value. read more

Our server hannah was terrible. Back of the house got my order wrong. Service was SLOW. In addition to that my food was cold and hannah never refilled our drinks, so we had nothing to drink with our meals. read more

Everytime we go here it's slow service not sure why we try to make it work anymore. The food is good however it just takes forever.

I have eaten at Bob Evans for breakfast but last night we had dinner here in Columbia City and the server's were just terrible we order our food she forgot my husband salad, my biscuits all together and gave my mother only 1 biscuit when she was supposed to get 2. She was very clueless to what she kept forgetting for our meals it made are experience just terrible. I don't recommend eating dinner here. read more

Long day of driving. Just wanted a meal. Had to wait 10 minutes for a table. Place was empty. Waitresses were wiping tables. Would not wait on us. We left. I get that restaurants are under-staffed but this place is awful. A bunch of teenagers working that don't want to be there and don't give a crap. read more

This is our 2nd recent visit to this Bob Evans for breakfast and our 2nd experience with a server named Jenny. The food was typical of any Bob Evans, so no complaint there. But the service from Jenny was horrible both times!! We got the feeling that we interrupted her day, though the restaurant wasn't busy. She was not welcoming nor eager to take our order. Greg waited 12 minutes before even getting coffee and water. No refills were offered during our stay. We waited for our check and had to ask another server for it. Speaking with the General Manager, Michelle, was pointless. She didn't offer an apology for the poor service, but defended her server. Unfortunately, Jenny is the only server for breakfast, so I told Michelle we likely will not return. She didn't seem to care. I'm thinking I know why this Bob Evans was NOT BUSY at breakfast time!! read more

Good food but sometimes the service is lacking,there's this one waitress that always wears black latex gloves and she always seems like it's a hassle to serve you and it seems like every time we go in there we get her as are waitress. read more

Very helpful when it came to dietary restrictions I am gluten intolerant and my son has a protein allergy. Our server made sure so one else at the table had any dietary restrictions and was helpful with options. Best experience with diet restrictions I've had. read more

When we walked in there were about 2 other couples in the place. We were sat, and orders placed. Drinks brought out, the waitress came back a few times to check the coffee. It was at least 25 minutes or more before we saw food. Our orders were not complex, I even asked if our food was coming out, to a reply of well, everyone came at once?? The food was just sub par, sausage was a bit undercooked with pink showing. I didn't complain, just wanted to get out. I'll not be back read more

The past few visits we've had to the Plaza Drive Bob Evans in Columbia City have been pretty bad. Get seated at a table and wait at least a half an hour to an hour for our food. Tonight I chose them for my Mother's Day dinner because it's a small town and one of the only restaurants open on a Sunday night. We waited about 30-40min. for our food after we ordered it and my stake wasn't cooked and there was no resolution. Paid full price for a steak dinner and all I got to eat were my mashed potatoes and corn. This isn't the first time this has happened. One morning we were seated and ordered our breakfast and an hour later received it. I'm really disappointed to see this location do so poorly especially since there aren't many other places to eat for a sit down dinner in the area. read more

The service at the is location is a atrocious and a disgrace. The place is ran by a bunch of slow servers, and terrible attitudes. All while the food is mediocre for practically being warmed up in a microwave. The tables weren't cleaned up to CDC standards. The stores' floors were dirty. We also had to go get our own condiments for our food. read more

Nasty food, ice tea was BAD,slow service,forgot our drinks and the list goes on. STAY AWAY!!!

We stopped around 12:30. We were seated near the door. About 10 minutes later someone came to take our order. She apologized for the slowness. "I sent the servers home and then we got busy". It was lunch time I think commonsense would indicate it might get busier. Since there was only one waitress everyone was seated in one section. That meant we were very close in a noncrowded restaurant. Food was okay but did not arrive hot. Coffee was awful. read more

On veterans day, you'd expect a dual veteran family to be treated a little bit better. The host was very polite and seated us at a nice clean table. That sums up the positive experience at this location. I had to grab my own high chair (not a big deal), and we were seated for about half an hour without anyone so much as bringing us silverware or taking our drink order. The restaurant did not seem extremely busy, so we were very put off when two different waitresses tended the tables behind, in front and beside us without so much as giving us a look. The icing on the cake was when an elderly couple was seated after we had been waiting for what seemed like forever, and immediately were brought silverware and asked a drink order. We got up and left at that point. We will not be returning to this Bob Evans location nor recommending it to anyone. read more

The food is okay, nothing to write home about. Their ability to consistently mess up my order is nothing but amazing. I think if they replaced the staff with blind dogs I'd consistently get the things I actually ordered. The staff is okay, there's a few people who genuinely have skill in customer service but it's mostly filled with people riddled with toxicity who are just there for a paycheck and put no effort into their job. This place could benefit from firing 80% of their staff and starting over. If you're looking for below average food with a below average experience, this is your place. I'd rather have McDonald's breakfast because when I order an egg McMuffin I always get an egg McMuffin. At Bob Evans I may get someone else's order that's 2 hours old I may not get a side, I may have to wait an additional 30 minutes because they forgot my order. I understand mistakes happen, but their negligence is a consistent habit that's constantly ignored. That negligence is only rivaled by the poor attitude of most workers there. read more

Visited this restaurant about a couple of weeks ago. The broccoli soup had a nice flavor but it would've been nice if it had been more than lukewarm. The side salad could have been a bit more on the fresh side as well... But what really grinds my gears is when a waitress addresses me - EVERYTIME she comes to our table - as "Honey" and "Dear". I am not your "Honey" nor am I your "Dear"... And EVERYTIME you address me as such your tip is slowly going down the lavvy... Oh, and placing our guest check on the table before even asking us if we want any dessert? It was obvious that our waitress's shift was coming to a close and we felt pressured to get up and pay at the cashier's station... Will NOT be back... read more

This place was horrible. I ordered the Grilled Wildfire Chicken salad and it had mostly iceberg lettuce with very little chicken or the other stuff that was listed on the menu. The server never came back to refill the drinks, the dirty dishes sat on the table well after the meal was finished, and she never once checked back to see if everything tasted good. There are very few places to eat in Columbia City, but this place is not one that I will ever go back to. read more

Was in town for a wedding and needed some breakfast before hitting the road. This place had plenty of options for the hearty eater, but I opted for a Denver omelet and my wife got the Farmer's breakfast. Both of us were very surprised and at how delicious our meals were. Service was excellent and we were checked on and refilled several times. Would highly recommend for breakfast! read more

So amazing. Ethan is wonderful! Really great experience and food was delicious. Clean restrooms and very helpful workers. Food smells fantastic! read more

The worst place to go in CC for dinner! The staff sucks. I have been in a number of times and had to wait 20 min. before a server even came over to take our drink order! Save your time don't go to Bob Evan's!!! read more

places sucks in general, they always hire inexperience servers because once again mangers are greedy and don't wanna pay servers more, food is shit small portions for high price, lol some of the food is even canned food they just use, but this is columbia city. read more

Dont order online and take it home they will charge you twice. Instead of going through their records they want to see my personal bank statement for a refund(even though I brought in both reciepts.) Very disappointing for a $30 hamburger. read more

I am EXTREMELY upset that your staff at the Columbia City store SCOLDED Aunt when she went in to pick up a dinner yesterday. The girl who checked her out stated "THIS WILL NEVER HAPPEN AGAIN! IT SHOULDN'T BE HAPPENING NOW! THIS IS THE ABSOLUTE LAST TIME!" My Aunt was in tears by the time she arrived back home. She went to pick up the Turkey Dinner and was SCOLDED and EMBARRASED in front of other people. For the past 4 years, we have picked up a Hot Turkey Dinner and brought it home, always arranged 1-5 days prior to pick up. This year she was yelled at in front of the dining room because "it's not supposed to be served HOT." Really? Since when. After we calmed my Aunt down, I just want you to know that this issue was the topic of our dinner for the next hour or two. EXTREMELY DISAPPOINTED, FLABBERGASTED, and honestly ANGRY!! We will not be back. I WILL NOT ALLOW MY FAMILY TO BE TREATED THAT WAY BY!! read more