0/5 - AVOID VILLAGE LOCKSMITH AT ALL COSTS - Especially Dennis…read more This was by far the most infuriating, unprofessional experience I've ever had with a so-called "service provider." I hired Village Locksmith to install a digital lock, and they sent a man named Dennis -- who turned out to be completely incompetent, disrespectful, and aggressive. He botched the installation by programming the lock incorrectly -- it never worked correctly from the start. When I called to get it fixed -- which is the bare minimum anyone would expect after paying for a job -- he blew up on me, yelling over the phone and threatening to charge me AGAIN just to come back. This was his mistake, yet he acted like I was inconveniencing him by asking him to do the job right. Dennis clearly has no idea what he's doing and absolutely no grasp of basic customer service. His behavior was hostile and unprofessional -- I wouldn't trust this man to install a doorknob, let alone a security lock. Village Locksmith should be ashamed to send someone like this into people's homes. I felt disrespected, dismissed, and downright scammed. If you value your safety, your sanity, and your money, stay far away from this company -- and Dennis in particular.

The star is for Dennis, who came and did the work. He's fantastic!…read moreWe had a weekday emergency call and were charged a total of $867. for a simple digit deadbolt. Two year warranty on electronic and 10 on mechanical. less than a year later the lock stopped working after 3 months of occasional use. I called John and he immediately cut me off and said his warranty is only 30 days! I did a lot of research and Emtek said John had to go through his supplier, John said no, we could put it in a box and send it to Emtek. Wrong . It has to go to supplier. John gave me the name and the wrong state, but, if I didn't want to leave my front door without a lock, offered to come back to the house ($225. plus tax) to come into the driveway) and install a new lock, probably another $550 plus tax. After a month without a working door lock, I ordered one from Home Depot for under $200 with a lifetime warranty.

Cost quoted was way too high for services needed. Explained this to them but no negotiation on…read morelowering it.

Excellent response time on Yelp. He was able to get to my house quickly and extracted a broken key…read more He also noticed the lock needed to be re-keyed. Now my lock is fixed perfectly.

Had Lock Rekeying and New Lock installation work done. One of the locks no longer opens. I left 3…read morevoice mails and sent 3-4 messages over 30 day period. NO response. When the work was done Keith seems to be good. Now, he and the company is lost somewhere and no one responds. Unless I hear back, will file a claim thorugh Yelp tomorrow.

East Island locksmith was great. Communication was on point they arrived exactly on the dot when…read morethey said they would. The cost of replacing my car key was less than half the cost of the dealer (who wouldn't have come to my house) I would definitely use them anytime I need a locksmith.

Thank you Shayne & Lenny for your quick response and action for my needs of the new Schlage…read moreelectonic door lock, and soon to be installed security fence gate locks. They do business the old fashioned way, friendly, courteous, responsive & honest ! (photo's to follow)

Showed up same day, Was proficient & personable & took pride in his work like most…read moreentrepreneurs/owner operators do. Pricing was reasonable and clearly explained. Overall a great job from a great company!

Programming additional key fobs needed…read more Knowledgeable staff. Excellent service. Good pricing for service rendered.

Fixed my Smart Lock problem in less than 30 minutes. As part of my Smart Home plan (in…read moreWesthampton), I bought the Level Smart Lock which would also allow greater control of the front door (like know when it locked through the app) and guests to have timed access using their phone. I managed to both jam the new device and break the old manual chamber. With a helpful and great positive attitude, the Liberty Locksmith fixed the problem and fitted a new chamber without me having to get a new set of keys. Highly recommended

Always reliable and professional ! Great prices and work. Highly recommend , used numerous times .read more

Service tech was very nice and got to my car very quickly. Reliable and affordable service. Thank…read moreyou

Nice and fast guy. He has the best prices on the East End. I called a couple of other locksmiths…read morethey were 200 dollars more and not so friendly.

Did the job right Explained everything about the lock on…read morethe car Did meet me on time Nice guy good tech