Excellent gas fireplace service company very easy to do business with Susan wonderful at setting up…read moreappoints and following up for arrival times, Steve is a wonderful fireplace technician, Knows his business works very efficiently and up to date with modern technologies. My Heat & Glo fireplace needed service wouldn't"t staying on and remote functions were not working, Steve replaced the faulty 15 year old control unit and serviced the fireplace, now operating as designed. I highly recommend Firelite Gas Fireplace Service. If it's a quality and qualified fireplace service you're looking for with reasonable pricing and experience, A+++++.

Firelite is superb! We've been customers for several years, and Steve and Susan are terrific! We…read morehighly recommend their business as they are attentive and lovely people to work with. Steve is prompt, tidy, knowledgeable, and always arrives with a smile. Susan feels as though she's been a friend for years...they are both thorough and provide an estimate upfront for the work to be done. We appreciate their concern and ensuring that all is working correctly. Steve has cleaned both our living room and bedroom fireplaces, and since our home is all white, he makes sure to prepare so as not to leave any soot behind. Definitely call Firelite for your gas or propane fireplace(s)! Susan and Paul K.

Anthony and his great team did a great job repairing my fireplace leak. They responded quickly,…read morecompleted the work promptly (within an hour), fixed everything inside and out, and charged a fair price. I'm happy with the quality of the repair and their customer service. I would recommend this company! You can trust these folks 100%.

I've been using World Class Maintenance for years and I'm never disappointed. But recently we had a…read morescary situation where after our fire was started and blazing (damper was open) , the spring on the damper failed. Fortunately, we were able to put out the fire in the chimney quickly. I called Anthony at WORLD CLASS MAINTENANCE the next day and he was able to come replace the damper. His crew were on time, personable and neat. We couldn't have been more pleased with their service. As a Realtor I've recommended them many times to my clients and I will continue to do so. Thank you to Anthony, Cliff, and Steve!

Jim was very courteous and showed up on time. He fixed my gas fireplace that had worked on/off for…read morethe past 3 years after another company installed incorrectly. Absolutely would recommend his services to friends and family. Not only fixed the fireplace but went over all controls, something the installing company forgot.

Our fireplace wasn't working and LI Fireplace was easy to communicate with for an appointment via…read moretext. The service was seamless and affordable. They helped with our pilot light, cleaning, and a remote reset. We will definitely call them again in the future. HIGHLY recommend!!

Came to my house to inspect fireplace for water found in the fireplace. Part of the service was to…read moreclean the fireplace. During the cleaning they dislogged the Cap on the fireplace. I mentioned it but they told me it was fine. During last week cold and windy weather the cap blew off. They also gave me an expensive quote for repairing a hairline fracture in the cement crown and replacing both of my caps for a custom made new one. Had two other companies inspect and both said completely unnecessary. I would be very cautious using this company.

We had wonderful service from Nick at Sag Harbor Fireplace. We recommend talking to them about…read morefireplace needs.

After a disappointing experience with another fireplace company in Sag Harbor I am delighted by the…read moreexperience here. My fireplace was installed in winter, between the snowstorms and customer demand it took a little while. We were kept informed and when the technicians came, painted the tired brick and installed a great unit. Our propane gas bill has dropped tremendously as well. Would recommend.

Totally satisfied with the two men who checked out and cleaned my chimney. They even resealed the…read moretrim around the chimney to stop water entry. Fair price too.

Buying was not a problem; delivery was on schedule. However, the light kit for the fireplace was…read morebroken and reordered by John...he refused to answer our numerous calls about this issue and left the payment for labor to install the new part to us. Buyer beware!

Very rude! I simply asked a question and was told to "google" it on my own. Apparently they cannot…read morehelp you unless you use them and pay them. Wow, unbelievable, in the middle of saying something on the phone I was interrupted and told I could not be helped and then they hung up on me.

Excellent service, fair and honest price, outstanding work! We have used them before and would hire…read morethem again. Mike explained everything he was going to do before he actually started any work. There were no unexpected fees. Clean, efficient, and trustworthy. Terrific family run business. Tom

I engaged Fred's Chimney to sweep my chimney 2 weeks ago and I am very happy with the experience…read more The price was very competitive and there was no attempt to upsell. The technicians were honest and professional.

We had a gas fireplace installed and we are so pleased with the beauty and functionality of our new…read moreaddition. My husband who is a building inspector had nothing but rave reviews for this company. They were professional and honest. They cleaned up daily and finished the job quickly. Our living room looks so beautiful and we have received many compliments!! I have the joy of changing the decorations on the mantel each month. Highly recommend this company!! You won't be disappointed!

Highly recommend CMJ for fireplace and firepit installation or repair. I will only call them for…read moremaintenance and service calls. Very knowledgeable and reliable. They are experts and top notch. I've been using them for the past 6 years. Their pricing is fair and they do quality work. I had used someone prior to them who incorrectly installed my fireplace and CMJ quickly figured out what was wrong and corrected it.

I highly recommend Fox Custom Carpentry! Jay is a master carpenter. From start to finish everything…read morewent smoothly. Jay gave us a detailed estimate, the crew arrived on time, they were very neat and clean, polite and respectful of my home. The wainscoting and trim look amazing... a total transformation of a hallway! The painter they brought in- Dennis Painting and Power washing did an excellent job also. A total delight to work with. I'm looking around my house now to see what we can do next!

From the owner: Specializing in decks, kitchen and bathroom renovation, windows and doors, as well as all finish…read morecarpentry projects both interior and exterior. Call us for all your home improvement needs

It's been difficult to communicate with the business as they don't have regular 9-5 M-F hours. I…read morecan understand you might not want to keep a display room open 24/7 but there should at least be a person taking calls for service and inquiries. We moved into a home with 3 gas fireplaces so on occasion we need service. A contractor working on our home turned off the gas in our den fireplace. I knew how to restart my other two fireplaces, but the den unit was electronic. The service fee was $295 which seemed outrageous but let me continue. The tech, Geraldo (Jerry) came in. He wore booties from the front door to my interior. He laid out a quilted drop cloth and began the process of starting my fireplace. After getting the fireplace running, he shut it down and carefully removed the glass panel, disassembled the decorative logs, vacuumed with a filtered shop vac, then windexed the glass before reassembling the unit. At every turn, Jerry was precise and took incredible pride in his work. I had questions about operating the remote which he expertly explained. I asked how much training he received and he explained it was extensive. I absolutely marveled at how good the service call was. I hope the company realizes how good Jerry is and wish all my service experiences in life were similar.

We were told that the fireplace in our new house is supposed to have doors by law so we stopped by…read moreWestbury Stove & Fireplace for information. We were shown all of our options and the gentleman that helped us showed us all the different styles of doors. He went through each step and helped us to pick out all the details from handles to hinges. The installation was very neat and beautifully done. Before our fireplace was just a black hole and now it is beautiful with black doors with silver accents. It adds so much to the living room and we are so happy with all the help and service we received from Westbury Stove & Fireplace.