I've been waiting for call to call me so I can get an estimate cuz I finally have the money for the…read moremistake they made to get a new water heater we've been using it for 26 years and then I asked for a copy of my contract and it's from 1951

Burt's recently put AC into our home. I am absolutely blown away by the customer service we…read morereceived. From Carl who initially visited our home, to Penny who took our calls, to the project manager, Jose, who truly went above and beyond for us, we felt completely secure and were kept abreast of everything that was happening minute to minute. The finished work was so great - I couldn't recommend them highly enough! And if you're lucky, Jose will oversee your install too! If I could give them 10 stars, I would.

I'd like to thank John and Jimmy from ZSL for their quick and efficient response time and service…read more With exceptional customer service, they explained in detail what the issue was and what they did to resolve it.They are very knowledgeable in there profession, and compassionate about the work. . I appreciate the hard work and effort put forth. Thank you!

Completed several projects this year. All we're completed quickly, efficiently and done right the…read morefirst time. Costs were a bit higher then average, but we'll worth it. ZSL explained everything and guarantees all their work.

The best in the area. Honest, reliable, fair. Stands behind his work. I don't trust anyone else…read morewith my plumbing needs.

I had an appointment with them last week. They said they'd…read morearrive between 10 and 11 AM. By 12:30 I called. They said they would call the gut out in the field and get back to me. NO CALL BACK. When I would try to call them, they wouldn't answer the phone or respond to my messages. They may have quality plumbing (and I see the reviews are rather old), but they are obviously NOT quality people. SAD, they initially seems very nice

Gary, no one requested anything for free. Brian sent a tech, without asking for a credit card, who…read moreclaimed they couldn't diagnose the problem. I had to follow up multiple times to get any answers. My third party tech doesn't have an account with the manufacturer and you installed the system so standing by the product you sold us and recommended would be the minimum service expected after paying the cost we paid you. I do not recommend your service and have informed our community WhatsApp group to avoid your service. Until trustworthy, better service is provided, your company shall not be recommended and the community deserves to know to avoid this headache. We are all busy and your lack of trust worthy service is the least we need during our busy schedules.

Central air had a meltdown mid-July and started blowing warm air. Called Hardy and spoke with…read moreBrian. He really came through! The tech, Mike R, was knowledgeable and professional, made sure the system was working optimally. Jenn manning the phones is great as well. All told, couldn't be more pleased. Thank you!

I'll never go to Lowe's or Home Depot with Hommel in town…read more The owner and staff have earned my trust with their competence, great service, willingness to answer questions both big and small....not to mention their friendliness, neighborliness. It's a human place for human beings...something I miss sorely at box stores. If it comes down to paying a few bucks more I will do it gladly, putting those dollars back into the local economy here in Greenport, dealing with a terrific local business that provides great value to the community as only a locally owned and operated, respected quality business can.

Had a plumbing issue on a Saturday afternoon. Pulled up to Hommel and they were closed. Dismayed at…read moretraveling to Southold or Riverhead, to our surprise this gentleman pulls up in his truck and asks us what we need. He went back in and opened the store for us to get us exactly what was needed. Another lady shows up and the door and they helped her too. Thank you Hommel.

Josh came to service my air conditioning. He was professional and addressed all my questions. He…read moremade sure to wear his booties and did a clean job. Thank you

Great and accurate service. My transformer on an air handler died from age, and 4 hours after…read morecalling Hamptons Air - my AC was fixed!! (On a weekend, too!) Excellent communication, timely, and experienced. Thank you for your help - 5 stars.

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

GallettAir's work is absolutely phenomenal! I live in a split ranch and had a central air system…read moreinstalled. From the initial assessment by the owner, Carmine, all the way through the installation and follow-up, their service was second to none. Carmine was thorough, thoughtful and honest. John, Rich, Mike and the entire crew were an absolute pleasure to have in my home. They worked incredibly hard and went above and beyond to ensure everything was done perfectly and that we were completely happy. I have worked with contractors for over 20 years and have never met a team as wonderful or trustworthy as this one. If you're looking for HVAC experts, there is simply no other choice. GallettAir is hands down the best!

Flanders installed a new air conditioning unit at my house two years ago. My wife activated the…read moredehumidifier mode last week, only to find that a mildew like smell was being emitted from the unit. I called Flanders and they walked me through a simple adjustment that was an oversight on MY part, and saved me the expense of a service call. Fast Forward two days later, and they actually called back to ensure that the system was still functioning properly. Outstanding service complimented with follow up. Reminds me of the old days.!

These guys are absolutely the worst company I have ever dealt with. We only used them because the…read moreprevious homeowner used them and I thought it would be easier. They do not care one bit about their customers. The whole staff is so nervous to give you any information on when they can get you scheduled or where a part is or when it's going to show up. The entire organization is programmed to evade responsibility it is always someone else in the organization who could possibly answer your question, and they are not available but would call you back. Never happened. I needed a part for my A/C it took 6 days for them to place the order .... I had the exact same part number on Amazon could have had the part in two days, but I didn't want to void any warranties. In hindsight it would have been much smarter than living without A/C in July for two weeks. Never again with these guys. Total run around!!! Please use someone else if you can. Trust me on this. I never write reviews, but this feels like a completely coached organization. They would have gotten zero stars if it was possible. Their overall score is a lot higher than it should be because people have to give them at least 1 star.