I've been waiting for call to call me so I can get an estimate cuz I finally have the money for the…read moremistake they made to get a new water heater we've been using it for 26 years and then I asked for a copy of my contract and it's from 1951

Burt's recently put AC into our home. I am absolutely blown away by the customer service we…read morereceived. From Carl who initially visited our home, to Penny who took our calls, to the project manager, Jose, who truly went above and beyond for us, we felt completely secure and were kept abreast of everything that was happening minute to minute. The finished work was so great - I couldn't recommend them highly enough! And if you're lucky, Jose will oversee your install too! If I could give them 10 stars, I would.

I'd like to thank John and Jimmy from ZSL for their quick and efficient response time and service…read more With exceptional customer service, they explained in detail what the issue was and what they did to resolve it.They are very knowledgeable in there profession, and compassionate about the work. . I appreciate the hard work and effort put forth. Thank you!

Completed several projects this year. All we're completed quickly, efficiently and done right the…read morefirst time. Costs were a bit higher then average, but we'll worth it. ZSL explained everything and guarantees all their work.

The best in the area. Honest, reliable, fair. Stands behind his work. I don't trust anyone else…read morewith my plumbing needs.

I had an appointment with them last week. They said they'd…read morearrive between 10 and 11 AM. By 12:30 I called. They said they would call the gut out in the field and get back to me. NO CALL BACK. When I would try to call them, they wouldn't answer the phone or respond to my messages. They may have quality plumbing (and I see the reviews are rather old), but they are obviously NOT quality people. SAD, they initially seems very nice

Central air had a meltdown mid-July and started blowing warm air. Called Hardy and spoke with…read moreBrian. He really came through! The tech, Mike R, was knowledgeable and professional, made sure the system was working optimally. Jenn manning the phones is great as well. All told, couldn't be more pleased. Thank you!

Second hottest day of the summer our air conditioner decides to throw in the towel. Blowing air but…read morethe temperature​ of a Congressional Hearing. On a Sunday morning in July I thought we would be waiting all day by the phone. We called the regular number and a service picked up. She said a tech would call us. She didn't know how quickly. 15 minutes later Jack called. He would be at the house within 30 minutes. He got here with five minutes to spare. Ten minutes and a new capacitor​ later we were back in civilized temperatures​. A weekend emergency visit was $60 more than a weekday, but the total charges were completely reasonable. Thanks Hardy. You guys are cool.

I'll never go to Lowe's or Home Depot with Hommel in town…read more The owner and staff have earned my trust with their competence, great service, willingness to answer questions both big and small....not to mention their friendliness, neighborliness. It's a human place for human beings...something I miss sorely at box stores. If it comes down to paying a few bucks more I will do it gladly, putting those dollars back into the local economy here in Greenport, dealing with a terrific local business that provides great value to the community as only a locally owned and operated, respected quality business can.

Had a plumbing issue on a Saturday afternoon. Pulled up to Hommel and they were closed. Dismayed at…read moretraveling to Southold or Riverhead, to our surprise this gentleman pulls up in his truck and asks us what we need. He went back in and opened the store for us to get us exactly what was needed. Another lady shows up and the door and they helped her too. Thank you Hommel.

Anthony was very personable, professional and skilled doing my contractual routine maintenance of…read moremy house boiler. He also replaced my return air vent filters. LFD

Hello everyone! I first have to apologize because this review is soooo long overdue. I first met…read moreFrank from Hamptons air this past February while in the midst of a kitchen renovation. He was called in by my contractor because we needed to move some Freon lines and some duct work as well. (Note, I will note that spring I want at the time looking to do my ac system, I have been researching and getting process the last couple of years because I knew that I should get this system replaced since my old system was 22 years old. I didn't want to be caught with a broken system needing to be replaced at the wrong time) When Frank came, I was impressed by his friendly calm and assuring demeanor. He looked at what needed to be done and then gave me some great suggestions and options. I could move the Freon lines which would've been costly due to the Freon removal and replacement, and then who knows in a year or 2, I will probably replace my systems. I saw that as a good option but felt that I was just throwing away money. He then introduced more to their systems that they offer. He told me that he would work up a great price for me on new ac/heat pump systems and we will discuss what to do and pricing. I was glad to go this route because that was the route I was looking to go since my home has solar as well. These units require no oil. I kept my burner and hot water system since they are working fine, but that is all I have that used oil. Once they go, then I will switch that over as well. Frank came back to me with 2 options of units, I decided to go with the very fine, beautiful and efficient Mitsubishi units! Frank educated me on these units and their high efficiency and capabilities to heat and cool, even at extreme cold conditions, which is importantly with these heat pumps. I felt very confident with what he was showing me and his price point. Also, he said if I chose, I could get 0% financing fit 24 months through Synchrony which I was very excited about as well. I had the money to pay for the 2 units but I really want to leave my money in my investments and let them grow to help offset the costs even more. Also the rebate from PSEG was adding as well, and we even will get off on out taxes. We agreed and the job started. Now let me tell you, Frank was amazing but the crew and the company are even more amazing. How? I had a crew here for 2 woks doing my install. They installed 2 high efficiency Mitsubishi units on the side of my house that are do impressive when people see them. They excuse power! They installed new duct work in the attic to replace my 22 year old duct s (which Frank said wasn't needed as of yet but highly recommended to do more while they are there working). They installed a humidifier, ran additional ducts to my basement, set all my nest thermostats which I had already (they offer these to you as well) . Each day I would get a notification by text and email of the crew that is coming to my house with the Foreman in charge. I knew who was going to be there each day and when they would arrive. What service!!! The guys busted their butts at my home for 2 weeks up and down stairs, ladders, into the attack, removing my old system (after they installed the new one) so I was never without heat. Mike and the crew were fantastic! Frank came by with a follow up and we have been in communication. Frank and Hamptons Air really do care about their customers. They treat you as their only customer with a very high priority. I highly recommend Hamptons Air Heating and Air Conditioning!

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

I went to this company for a ductless air system for my home. From the time of my first phone call…read moreto the installation and afterwards they were very professional, knowledgeable, and trustworthy. It was a pleasure to do business with them and I would recommend them highly for all your air/heating needs. They will answer all your questions and are there to please the customer.

Flanders installed a new air conditioning unit at my house two years ago. My wife activated the…read moredehumidifier mode last week, only to find that a mildew like smell was being emitted from the unit. I called Flanders and they walked me through a simple adjustment that was an oversight on MY part, and saved me the expense of a service call. Fast Forward two days later, and they actually called back to ensure that the system was still functioning properly. Outstanding service complimented with follow up. Reminds me of the old days.!

I WOULD GIVE LESS STARS IF POSSIBLE. I have been a long term customer of Stan Gelber. They did a…read morewhole house central AC unit and a couple of split units for me. I have also recommended them to several other people for whole house installations. When Stan ran the company it was fantastic. The company has now been bought out by SERVICE EXPERTS. They are a TERRIBLE company. I have scheduled 8 appointments to fix my AC that they installed and is still under warranty and they either can't fix it or simply don't show up. John that was running the UNIONDALE office is a pathological liar and as of 4/28/26 he is fired and the UNIONDALE office has closed. All work is supposedly being handled by FLANDERS SERVICE EXPERTS in HAMPTON BAYS. This location is just as terrible. All customer service is handled by the TEXAS office. CHRIS ANDREWS is the head pathological liar at that location. No matter what he tells you DO NOT believe it. He tells you he will give you his cell # but it's worthless because he will not answer the phone or text back. It seems if the whole SERVICE experts business model is a scam, they are trying to sell maintenance contracts that they have no intention of honoring. DO YOURSELF A FAVOR AND STAY FAR AWAY FROM THIS COMPANY, THEY ARE TERRIBLE JUST READ ALL THE OTHER CURRENT REVIEWS!!