Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.

We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

Great service! Added a heat zone to our back room. The guys that came were neat and clean, and the…read moresystem works perfectly!!! Highly recommend!

I had a heating issue I was determined to fix myself. I tried process of elimination and that…read moredidn't work. Went to Mattituck Plumbing and Heating. They walked me through everything needed to fix the problem and had the parts in stock. Highly recommend them, top notch.

The best in the area. Honest, reliable, fair. Stands behind his work. I don't trust anyone else…read morewith my plumbing needs.

I had an appointment with them last week. They said they'd…read morearrive between 10 and 11 AM. By 12:30 I called. They said they would call the gut out in the field and get back to me. NO CALL BACK. When I would try to call them, they wouldn't answer the phone or respond to my messages. They may have quality plumbing (and I see the reviews are rather old), but they are obviously NOT quality people. SAD, they initially seems very nice

Mr Umana maintains our central air conditioning every year to perfection! We are cool and…read morecomfortable despite the heat. He is reliable with very good diagnostics and problem solving.

I have been using Umana Heating and Cooling since I moved out to Southold about 3 years ago. My…read moresystem in somewhat old but Umana has been able to keep it going without major replacements. They are prompt, friendly, and have responded to emergencies anytime I called. Would definitely recommend them to anybody looking for a professional, reliable, company that also offers reasonable pricing. Steve E

This is by far the BIGGEST RIP-OFF in the Hamptons. Under the guise of professionalism, the…read moremanager, Steve Cummings, demonstrates a flagrant disregard for honesty and integrity, making him nothing short of a scammer. Engaging with this company is akin to willingly subjecting oneself to notoriously getting "Hamped" (overpaying because you live here). Steve brazenly alters contract terms midstream, leading to exorbitant unexpected charges. Call is company if you wish to drastically overpay for plumbing or HVAC services. Their lack of internal communication between the HVAC and plumbing divisions is appalling. Their work ethic is marred by a series of blunders, which they subsequently exploit by overcharging to rectify their own mistakes. Initial promises are deceitfully simplistic, only to be arbitrarily amended once the fifty percent deposit is paid before the work begins. Look at your proposal and agreement closely because they intentionally leave out details they previously claim will be included in the price. There is no benefit to being loyal to this company and no price break for being a long time customer. I would rather drown in my house than call this company to fix a leak. FYI - this company is the same owner as Order-A-Plumber BE WARNED! STEER CLEAR!

I can't say enough about Hardy plumbing and how responsible and professional they are we had an…read moreissue at our rental home that occurred on a Friday evening left a voicemail that evening spoke to them on Saturday morning and Ray was at our house later that morning fixed the issue in no time .... good communication responsive company qualified individuals highly recommended Mark Osmer Whiteblossomhouse Southold NY

Gary, no one requested anything for free. Brian sent a tech, without asking for a credit card, who…read moreclaimed they couldn't diagnose the problem. I had to follow up multiple times to get any answers. My third party tech doesn't have an account with the manufacturer and you installed the system so standing by the product you sold us and recommended would be the minimum service expected after paying the cost we paid you. I do not recommend your service and have informed our community WhatsApp group to avoid your service. Until trustworthy, better service is provided, your company shall not be recommended and the community deserves to know to avoid this headache. We are all busy and your lack of trust worthy service is the least we need during our busy schedules.

Central air had a meltdown mid-July and started blowing warm air. Called Hardy and spoke with…read moreBrian. He really came through! The tech, Mike R, was knowledgeable and professional, made sure the system was working optimally. Jenn manning the phones is great as well. All told, couldn't be more pleased. Thank you!