I recently had a new A/C central air system installed to replace my old system. Installed was a new…read moreoutside condenser & a handler. It was installed by a different company on Long Island. The install went fine & the unit is working well. HOWEVER, I tried numerous times to contact this company by phone & email. & got no response back. (It's like they fell off the face of the earth)!! So I called Soundview & requested that a tech come down to look at a new thermostat I was looking to install. They sent Justin. He could not have been nicer, helpful & informative. He told me that the A/C unit I have does not require a multi stage thermostat & as such, I can return it to Walmart saving me $270. He also explained that the unit though not top of the line, was a good reliable unit that only requires the thermostat I already have. Lastly, Soundview was a pleasure to work with, Justin showed up on time & as a result, they will be my "go to" company for all ongoing A/C requirements. I highly recommend them!! J.F Smithtown

I must be doing something wrong. I know on ur little island the demand for skilled trades…read moreoutstrips the number of service providers there are. And when you subtract out the unlicensed, uninsured people from your list your choices are minimal. I wanted to replace our thermostat after a slight remodel. The old one was dingy and couldn't be salvaged. While we were at it we decided to add WiFi connectivity beacuse, well we don't really have a true need for that but since a thermostat was only a few dollars more i figured, why not. After examining the current thermostat and the wiring at the HVAC unit i was convinced the the job was beyond my skill level. Having seen Soundview shop every day on the way to the gym an knowing a couple of them work out in the same gym, I thought I'd give the local team a shot. They said they would send someone by to look at the job to give an estimate. The estimator cam by and looked and tinkered with the system for about 45 minutes. in the end he said my control panel wasn't compatible with new generation thermostats. This wasn't hard to believe, we know that the builder relied on a lot of "closeout specials" when building the house 20 years ago. He also mentioned that we may need a new damper. He stated he didn't have the control panel on the truck but he would go back to the office and have them contact me with a quote for the work. He gave me a ballpark but said they office would need to validate once the sourced the exact parts. I agreed and indicated I would wat for the quote even asking how long the job would take. I paid the service call fee on the spot and thanked the technician. Well it's been over a month and I'm still waiting for a callback with a quote (not really anymore). maybe I have a unique facial tick that coincidently tells people to "ignore this man. In the interceding time I've been able to call someone ese have the work done and get on with my life. So much for the local team...

Just used Certified Cooling and Heating for the second time. Cory is responsive on the phone…read more Greg has been our tech for both visits. He is a lovely guy. He's patient, thorough and responsive. He went above and beyond on our service call. I was struck by his honesty. He recommended against doing work on our HVAC system that he did not think necessary. Happy to support this local company.

These guys are the worst. They can't diagnose a problem if it stared them in the face. I had a…read moreclogged line from my oil tank to my furnace and they sold me a furnace for a clogged line. $7,000.00 later, and when the summer months came, I realized they never connected my Nest to my HVAC system. Why they didn't connect and test it when they left, I'll never know. Come the warmer weather, I had nothing to connect to my AC unit. My house was so warm, I had to leave it. If ever you use them, get a second opinion.

My AC was not cooling my condo unit and I called on Friday 7/3 early afternoon on one of the…read morehottest days on LI. I received a call back right away and the tech arrived shortly there after. Turns out my AC unit was just over worked due to the hot temp and my apartment faced directly West with the hot sun beating down. I am greatful for the honest diaganosis and prompt service. I highly recommend Carlson!!

Although their hourly rate is $160 they charged me $375 for a half hours work. The job was to…read morereroute the condensate drain line from the ac. They justified this by saying that the hourly rate is for a repair and this is the flat fee for the job they did. Had the price gouging been the only issue I would not be registering this complaint. However they refused to honor THEIR coupon for "25% off your first service call" with the ridiculous argument that since this was not a repair it did not count as a service call.

Great service! Added a heat zone to our back room. The guys that came were neat and clean, and the…read moresystem works perfectly!!! Highly recommend!

I had a heating issue I was determined to fix myself. I tried process of elimination and that…read moredidn't work. Went to Mattituck Plumbing and Heating. They walked me through everything needed to fix the problem and had the parts in stock. Highly recommend them, top notch.

I'd avoid this company. My experience is from several years ago. Without exception, the office…read morepeople were rude. They wouldn't install new electric fans/heaters in early December and made us wait until mid-January. Once installed, the fans were extremely noisy like an airplane engine! When I asked about this, I was told that it was how those fans are. (In fact, I have others that are much quieter.) Then they installed a new electrical panel, refused to close up the holes they made in our wall, left wires exposed and refused to label the circuit breakers. Not a good experience!!

First let me start off by saying the actual electricians are great. They know what they are doing…read moreand do a fine job, the Management and office people who YOU are going to deal with are horrible. No communication, you call and call, no return calls. Girls in the office cop an attitude when you express your disgust as to how they respond to their customers. I'm having an electrical up grade to my house, and a small shop being wired. 6 months have lapsed and still not completed. I haven't heard back from them in over a month after 4 phone calls was going to open bidding for another company to finish up the job? What else would a customer expect to do? Today Ocean electric just rolled up to my house to put a "guy wire" on a pole installed 3 months ago? PSE&G have shown up to the house looking to connect me 3 x with truck crews. Walking away shaking their head. Asking Me to have Ocean electric call them! I told them, they won't even call me! I'd look for another Company on Long Island to do anything of significance. Communication is key when having a job done and this company lacks it. Your never too big to treat your customers right Ocean.

JP Mulvey Plumbing came highly recommended to me by several professionals in other trades -- a true…read moretestament to the company's strong reputation and collaborative spirit. I have had the pleasure of working directly with James, and I couldn't be more impressed by his exceptional workmanship, clear communication, reliability, and deep expertise. As a new homeowner, I've appreciated James's patience in answering my many questions and thoroughly explaining his recommendations. The office staff is also organized, responsive, and a pleasure to work with. We hired JP Mulvey Plumbing to replace our traditional water heater with on-demand water heaters, install a pump and reverse osmosis system, and perform a smoke test to check our plumbing seals. I'm extremely pleased with the results and would highly recommend them.

Firstly, I am not affiliated with Jp Mulvey in any way...this is a valid first-experience customer…read morereview. I searched Yelp for a reliable plumber in a time of need and landed on Jp Mulvey. I would highly recommend Jp Mulvey to anyone that needs plumbing services. Called another company first and was told they could be there next day (before I read their Yelp reviews). I called them and cancelled then called Jp Mulvey. Was greeting with courtesy, told me they'd have a tech out later same day and received a call 1.5 hours later that the tech would arrive in 10 mins. I was also quoted a first visit hourly fee that was $100 less than the previous company. Our plumbing tech, Drew M. was friendly, thorough and extremely skilled and knowledgable. He identified the problem and gave us multiple options in a clear, direct and cost-conscious way. We received good work at a fair price. I'd trust Jp Mulvey for all my future plumbing needs. Ask for Drew M. if you're looking for a excellent plumber and very nice person.

I can't say enough good things about Cardinal Air! Our AC stopped working during one of the hottest…read moredays of the summer, and Victor Blom responded incredibly fast. He showed up when he said he would, quickly diagnosed the problem, explained everything clearly, and had our air back up and running in no time. It's hard to find someone who's honest, reliable, and truly cares about their customers, but that's exactly what you get with Cardinal Air. The service was professional, reasonably priced, and top-notch from start to finish. If you're looking for HVAC service, repairs, or maintenance, I highly recommend Cardinal Air. Thanks again, Victor, for the excellent service!

I rarely review non-restaurant services or places. BUT when something exceptional or outstanding…read morehappens, I feel it needs to be shared/communicated. THAT was the case with Lucas at Cardinal. I actually saw their truck at a gas station. Recalled my procrastination after getting sales jobbed by another company (the one who installed my $24,000 high velocity system in 2004 and I had only had back once in 15 years) With my mother in law coming up from FL and my system not being serviced for about 5 to 8 years. ( I do inspect and clean it lovingly at least twice a year) I decided what the heck. The nice clean truck and the big logo......I struck up a conversation with the guy! We got scheduled up. VERY flexible and accommodating. i was NOT an emergency so we pushed (mutually agreed) the appointment a few times because others were having big problems. (figured when that time comes for me, maybe i get a time-slice!! :-) Thorough service, great craftsmanship and knowledge. Up to the attic and down in the dungeon, out by the two units. GOT it all done!! Pricing was LESS then the service contract the "other guys" were trying to soak me for OR about HALF what the other guys service call hit the curb price!!!! Very reasonable and personable. Explained everything very well without being insulting and trying to baffle me with BS. (I have a working knowledge of the systems and also went to school for electrical engineering) So if you need AC or Heating and especially if on the North Shore in the Town of Brookhaven (PJ, Miller Place, Mt.Sinai, Sound Beach, Rocky Point etc.) or Smithtown, etc THESE folks should be your first call!!!!

Zurab was a pleasure to work with. Knowledgeable, professional and communicative. Our boiler had…read morebeen incorrectly installed by our builder and another HVAC service company failed to identify critical installation (venting, etc) inadequacies. Zurab did a careful evaluation of our boiler and prescribed corrections that have since made our boiler function optimally and safely. They are very reasonable, and I will always trust Zurab with the care of our boiler and AC system. Highly recommend.

I've used Zurab for about 5 years now. He is extremely responsive, well mannered, and honest…read more His prices are high but fair, and the quality of his work is extremely high. He has repaired a pool heat pump that retailers sell but don't service, and done heating and a/c maintenance and repairs.