This company gets good reviews, but I'd never use them. I waited 8 hours for their plumber to show…read moreup, and he never came or called. I was told that they drive by homes and decide whether to show up, or blow off jobs. This happened years ago, and I'm still annoyed.

I called Canestri because my usual plumber dropped off the map. They responded quickly and gave me…read morea comprehensive estimate for sump pump replacement and re-plumbing. As soon as I approved the estimate, they scheduled a date and got the work done! I cannot say enough good things about Canestri plumbing. Everyone I spoke to during the process was courteous and professional. The work was very well done--quick, clean, and thorough. The new pump is great, the connections are solid and well-anchored, and the drainage tie-in works perfectly. I will definitely call on them again!

This company is fantastic. They were highly recommended from The Payless Cesspool company. We…read moreneeded new toilets as our old ones were very weak. We wanted ivory instead of white, so Alexis was wonderful & helped us order what we liked best. The guys were prompt, courteous and efficient. They are EXTREMELY neat too! They bring their own drop cloths and when they leave, they leave no trace of anything. Alexis is also fantastic with keeping you updated of their arrival time. I highly recommend this company all around- the employees are great.

What a great company! I got three quotes, and S&S came in lowest--and best. They were fast, polite,…read moreand explained everything. They hooked up propane to a used heating stove and took the extra time to show my how the finicky buttons worked. I would recommend them to anyone!

I'm writing this on the behalf of my disabled veteran brother. My brother had big daddy come to his…read morehome to repair a burst pipe under his home. Big daddy only capped off the outside spigot and never repaired the leak. Then charge him $300. This company is a disgrace. Not only not doing the job , but also but taking advantage of our most vulnerable people the elderly. My brother has been trying to get a receipt for the job so he can put a claim into his insurance company and big daddy is NOT returning any of his phone calls.

The owner, Jeff picked up the phone when I called & spent a good amount of time trying to help me…read moretroubleshoot my issue. He scheduled my job & showed up when he said he would, (even kept me advised of his ETA the day of the appointment). He quickly diagnosed and fixed my problem for a reasonable price. It's such a comfort to have someone so responsive, dependable, honest & professional when you need help with plumbing! We will be calling him again for any future plumbing needs.

100% NOT SATISFIED per their advertising, I paid for yearly tune-ups on Oct 26th and work was done…read moreNov 4th for maintenance on our two oil burners. Water and heater. Same day they had to come back, no heat, they claimed vapor lock in oil line. So I guess at the very least if was not even checked to see if it was running. I was not there, we let them in, I can only see from cameras and Nest thermostat. I live in California. So no one has been there for months. I can monitor the heat, but I could not monitor all the oil that was flying all over the place and into the ducts and insulation. It was a mess. We arrive at the house to find it smelling of heating oil. I found oil all over the floor and called. They did send someone out. He told me the O-ring for the jet needed to be replaced. It had been blowing oil ALL winter long, ducts were full of oil. It was a mess. He came on Friday and told me someone will contact me on Monday. He said it would take a day to clean up all the oil and is not covered by maintenance agreement. NO one called me after that. I ran to the store and bought bags of kitty littler. Picked up a lot but it was soaked in everywhere. I tried hot water and Landry soup and wet vacuum. I think at least 500 gallons over and over. By the 3rd day realize it was never going to be gone in any reasonable time. We were all having headaches from the fumes. We decided to replace the whole unit with a propane burner. It was faster and we could replace the lower ducts and insulation that was soaked in oil. I am over heating oil. Cost us 14 thousand dollars but at least I know it's done right. We still have the oil water heater but I would never trust you guys to service that one. It is only a few years old. I wrote them a letter, they said they did not know when it happened and it was our fault for not knowing sooner. In conclusion their service guy told me those O-rings go bad all the time, if that is the case why did they not replace it as part of the service. I would have never wrote this review, all I asked for was our service money back and an apology, I did not receive either one.

Was told when i signed up for a contract they would come out 24/7. Have a issue with no hot water…read moreand called them. I told them I would pay a service call and was told that he wasn't coming out.. he didn't seem to care.. when I said I had no hot water he said well it can wait. I said THANKS for caring about your customers he said yup No problem. Really don't seem to care. But it's all good. I'm going to find another company!

Great service. Likeable demeanor. Fair pricing. Robert…read morehelped me on the Sunday of a long weekend. The cold weather caused a pipe joint to come undone and water was everywhere. Robert came on short notice if fixed everything. I'll definitely use his services again.

I rarely write reviews but the service I received from Steffens is worth writing about. My heat…read morebroke on New Years Day - the 10 degree New Years Day - and Bob, was not only the only plumber to return my call but was at my home within a few hours and solved the problem. When the remote thermostat was still giving an incorrect reading, he went back to my house in the dark (I had to leave town) and checked it again. It has been so long since I've found someone with the professionalism and workmanship I received from Bob Steffens. I highly recommend him. And thank him again. Sincerely, Carol D

Everything went well. He arrived on time and there was no unexpected…read moreCharges. The price quoted was what I paid.I thought his price was fair considering I had another quote $100 More than what I paid and he was also He was polite and Neat.

Quick Drain came super quickly to help out with a clogged bath. Although the clog ended up being a…read moredifferent problem, Quick Drain handled it very professionally and went the extra mile in making sure the pipe at issue was fixed with minimum damage to the dry wall. They took care of it all in less than 48 business hours! Very reasonable, too. Strongly recommend!

Incredible service! Use Dave Lange Sewer Service. My…read moreapartment sinks were backed up, and standing water! No one was available until next week! Gene Duffy Plumbing was kind enough to call me with this referral. "Jessie" in dispatch got 'Robert" to me in an hour! He was fast, professional, and good. Very reasonable cost to snake and clear.

After using Dave Lange for pump out service a few times we called again for a clogged lateral drain…read moreline to a dry well. We had been satisfied with the response time and service before and assumed we would get the same again. They came promptly and attempted to clear the line, but after a half hour told me the line was clogged with roots and could not be opened and presented me a bill for the failed clean out, took my check and left. We waited for almost a week for them to give us a $2500 quote to replace the lateral. Before spending that kind of money we opted for a second quote. When I explained the situation to the new company, Their first suggestion was to let them try to clear the drain. Within five minutes snaking the line, the clog was cleared! I gladly paid them to finish Dave's job and threw away Dave's quote. The next day, I decided to call Dave Lange to tell them what happened and to ask what their refund policy was in this situation. The woman who answered the phone, took my message and promised to call back. Several days later with no return phone call I called again. This time, a man, who I assumed was an owner, answered the phone. He seemed a bit evasive about any kind of reparation, but promised me he would discuss it with someone and call me back. Another week later I called again and left a message with no return phone call. Another week later I called back and gave them one last opportunity to call me back. That was a week ago and still no callback! I am not upset that they couldn't do the job right the first time. I'm upset that they had no customer service follow up. Not even a courtesy call. Nothing! They had no problem taking our money for an unfinished job. But they did not value our business enough to make a simple phone call. Terrible customer service. Terrible business ethic.

Excellent experience, quoted a price overthe phone, showed up and did the job on the day and time…read morepromised and actually did more then was planned becasue of unforseen issues on the job and did not charge more for the extra time it took. I definitely would recommend this company and Rob.