Our a/c was cycling on and off repeatedly. Called our years-long service company Friday morning,…read morewho told us no one available til Monday and also tried to sell us a service contract without really being able to explain whether or how much it might save us on repair. When I asked for ballpark, they said sounds like your 15 your-old system is too old to fix (coolant is no longer being used, so hard to re-charge system, etc. etc.), so could be $12-15k to replace. That's when I cold-called Action Air, just based on favorable Yelp rating and long time (9+) years in business. The woman I spoke to said they'd be there LATER THAT SAME DAY (Fri) and would keep me posted when he was in the nabe. I got a text at 4 pm saying tech on his way. David showed up within minutes. He was courteous, knowledgeable, efficient ... and honest. Made a quick circuit of our equipment (compressor, air handler, thermostat), and promptly determined it was just a thermostat issue. He went out to his truck and replaced the thermostat, explaining how it worked and giving us the user's manual from the box it came in. While there, he checked our air filters and the compressor, took a couple readings at the compressor and told us everything looked great, and that we should just hose out the grill around the outdoor compressor fan, noting that it was located close to a dryer vent so needed extra attention. Bottom line: This is just what. you want and need in a repair company, particularly when you're talking about equipment you may know very little about so could be at the mercy of dishonest vendors. Can't recommend Action (and David) highly enough. Saved me possibly thousands of $$$.

Bad experience. Advise, do not let them charge you for 2 guys, -- you will get twice the charge…read morerate for service at half the speed. End result - you get twice the bill for the same service as one guy. If you do use them, make sure the charge is for the one guy rate. --- You are welcome. send me a gift later :)

Gary, no one requested anything for free. Brian sent a tech, without asking for a credit card, who…read moreclaimed they couldn't diagnose the problem. I had to follow up multiple times to get any answers. My third party tech doesn't have an account with the manufacturer and you installed the system so standing by the product you sold us and recommended would be the minimum service expected after paying the cost we paid you. I do not recommend your service and have informed our community WhatsApp group to avoid your service. Until trustworthy, better service is provided, your company shall not be recommended and the community deserves to know to avoid this headache. We are all busy and your lack of trust worthy service is the least we need during our busy schedules.

Central air had a meltdown mid-July and started blowing warm air. Called Hardy and spoke with…read moreBrian. He really came through! The tech, Mike R, was knowledgeable and professional, made sure the system was working optimally. Jenn manning the phones is great as well. All told, couldn't be more pleased. Thank you!

I can't say enough about this company! They call you back immediately show up on time and prepared…read more Knowledge friendly honest and so professional! We have had John and Scott as our mechanics for out business and home. They never steer us wrong. I highly recommend them! Look no further for a great ac/ heat company they are right here!

When I saw a negative Yelp comment (about clean up), I couldn't have imagined how easy it would be…read moreto call the contractor to address anything minor like that. The comment made me a bit nervous to settle a contract -- and I told Dave to please pay attention to the wiring in the attic (which was my concern). After the AMAZING experience my family had with KinTech, I wanted to leave my first-ever comment on Yelp for Dave and his company. I am not an easy customer :). KinTech is a local Long Island company and its service (both its job and customer service) felt local/neighborly. When Dave (the somewhat hard-to-believe soft-voiced manager I had talked to on the phone) stopped by for the estimate visit, my wife and I were taken aback positively for his relaxed, friendly dealing (he had a new kind of tea with us :), while sharing details and options). In response to our situation of having already dumped too much money on prior upgrades, he found an affordable configuration for our transition from baseboard heating only to central heating/cooling, including the latest tech and conveniences. But our 5 stars are not just for the quality of mateiral and work and the professionalism of the people who came in our house (Dave sent the most friendly pair of men we've had working in the house). Dave is different. Dave communicated in the most professional and friendly way among maybe 20 contractors we've worked with in the past decade on Long Island as home owners (he reminded us of the genteel South, without the occasional lack of experience with diverse customers LOL). We didn't sense any dishonesty (very common in most home repair/service businesses esp. up here in New York) and that made us very comfortable with Dave. He did ask for a few extra days when he had to juggle different projects, including his gramdma's house that needed urgent attention. But he didn't play games with us, didn't treat us like however the "market demand tells" (as one contractor blurted out recently), and he LISTENED. This guy is something. Give him a chance, and if the project at our home was an exception, share a different perspective. The project was finished on time, pitch perfect, and Dave said he's even willing to come back and calibrate the air flow and add an extra vent. We were already surprised when he sent his guys to double check and clean up. So, I guess customers should communicate our demands and give hard working people a chance to rectify small things after they do all the major and difficult work right (it's a different matter if someone messes up major things or uses a generally problematic approach). As a Long Islander, it makes me proud to see people like this reflect our culture -- not the weirdos especially of the older generation who take customers for granted (I've come across a bit too many of those, including among the younger business owners). I would love to see KinTech grow and to maintain the very, very, very friendly professionalism that Dave has established. KinTech and Dave and the two friendly guys all get 5 stars and a big invisible smiley for the phenomenal job in December 2021.

Responded quickly and came same day to fix our electrical problem. Clearly explained the issue and…read morehow to fix it. Completed the work efficiently.

They came recommended by a local, however that local also told me they paid $42.50 per hour last…read morewinter. All I needed was a 220 outlet which was 6 feet from the breaker box and to my surprise I was charged $90 per hour per person, so I paid $180 per hour for an electrician and a helper the total came to over $500.00 for an outlet which by the way cost more than the brand new dryer I was hooking up. The were prompt and clean but otherwise.......YIKES

I've gut renovated four houses and these guys are by far the worst plumbers, and the worst…read moresubcontractors, I've ever encountered. For example, they installed a free-standing tub backwards with the drain exposed to the room, installed a sink that was smashed on one side close to a wall (apparently hoping we would not notice the damaged they caused), and forgot to include parts on three Duravit in-wall toilets that have caused constant leaks. I'm sure there are more plumbing problems in our house that haven't been revealed yet. Our GC (who was awesome) fired them in the middle of the job and replaced them with StraightEdge Plumbing. The StraightEdge team is everything CZ is not - professional, reliable, and knowledgeable.

I have had other area plumbers (Hardy, North Sea) come and all they do is send a big bill and don't…read morefix things right or even care at all. My family found Charlie and he finds the issues and poor or improper work quality done by others that have caused problems for years by these so called "professionals". Charlie is really is fair, honest, reasonable and responsive. Wish they still made them all like Charlie. The World would definitely be a much better place.

After a disappointing experience with another fireplace company in Sag Harbor I am delighted by the…read moreexperience here. My fireplace was installed in winter, between the snowstorms and customer demand it took a little while. We were kept informed and when the technicians came, painted the tired brick and installed a great unit. Our propane gas bill has dropped tremendously as well. Would recommend.

Totally satisfied with the two men who checked out and cleaned my chimney. They even resealed the…read moretrim around the chimney to stop water entry. Fair price too.

My AC was not cooling my condo unit and I called on Friday 7/3 early afternoon on one of the…read morehottest days on LI. I received a call back right away and the tech arrived shortly there after. Turns out my AC unit was just over worked due to the hot temp and my apartment faced directly West with the hot sun beating down. I am greatful for the honest diaganosis and prompt service. I highly recommend Carlson!!

Although their hourly rate is $160 they charged me $375 for a half hours work. The job was to…read morereroute the condensate drain line from the ac. They justified this by saying that the hourly rate is for a repair and this is the flat fee for the job they did. Had the price gouging been the only issue I would not be registering this complaint. However they refused to honor THEIR coupon for "25% off your first service call" with the ridiculous argument that since this was not a repair it did not count as a service call.

We live in a condo and were advised by the Maintenance department that our water heater was…read moreleaking. Without hesitation, our first and only call was to Dyno as we have had AC and heat serviced by them before. They answered and had a tech arrive within a half hour, where he concurred that the water tank needed to be replaced and could be done the following day. This tech took the time to drain the tank so we did not have any further issues with it. The following day, the tech showed up as scheduled with the new water tank. As issues sometimes do happen with this type of work, the owner Mike showed up to help work the problem. I watched as they worked diligently to figure out the problem and am happy to report that my family does not have to take cold showers tonight -- thanks to Mike and the techs at Dyno. They waited until my wife arrived home to discuss with us the importance of maintenance but did not pressure us in any way to make additional purchases or scheduled service. Dyno is the only company our family trusts to handle our HVAC needs to keep us cool in the summer and warm in the winter.

We cannot thank Dyno Heating and Cooling enough for saving our Christmas Eve! We came home to…read morediscover our oil burner wasn't working--on one of the coldest nights of the year. After calling around with no luck, we reached out to Dyno Heating and Cooling, and they were incredible from start to finish. Kristy, the receptionist, was so helpful and reassuring when we called in our panic. She quickly arranged for Mike to come out to help us and made the whole process stress-free. Mike arrived at our house within 45 minutes of our late-night call (at 10:30 pm!). Despite not having worked with us before, he treated us like loyal customers. He quickly diagnosed the problem, replaced the broken part, and even stayed an extra 20 minutes to make sure everything was running perfectly before leaving. The service was professional, fast, and extremely reasonably priced--especially for an emergency call so late at night. Both Kristy and Mike went above and beyond to take care of us. We highly recommend Dyno Heating and Cooling and will absolutely be calling them again for any future heating or cooling needs. Thank you for turning a stressful situation into a great experience!