We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

Total life saver! I'm a new home owner. Trying to save on oil, Well, I forgot about all that…read morenonsense during the holidays and ran out of oil over night and the burner would not restart. Called as an emergency and they prioritized me to get same day service. A totally awesome experience. Tech was awesome and got me up and running, I'll be calling for my yearly maintenance with these guys!

Mark and his technicians were fantastic. This was refreshing as I had two awful companies before…read morehim but he was able to fix their incompetence and mistakes. His prices were more than fair and he even got me a free product. After 8 years of stress I now have a functional and efficient system. The crew were friendly and hardworking. I would highly recommend them

Honest prompt and fair priced. No issues, about to hire Onofrio again for another whole house…read moresystem at another property that Climate partners originally installed , they went out of business & Bowman took over and refused to honor my warranty with climate partners for the 3 year old American Standard whole house heat/air system. Bowman then charged $2400.00 for a circuit board and more Freon!!! Only reason I'm having them come out again is we have one more maintenance call due & paid for Which is needed since system totally not working due to a power surge a day ago. BUT! I will then have Onofrio take over and deal with my properties. Shame on Bowman and kudos to Onofrio!

Outstanding professionalism and service. Also promptly responsive. We weren't an established client…read more& we had an emergency; David made us feel like valued regular clients. Thank you

i had a problem with a boiler leaking. I researched the internet and came across Cleancut heat and…read moreac. Dave answered my call on a Sunday and stayed on the phone with me for hours troubleshooting and teaching me about boilers. I made a few adjustments as recommended by Dave. I can't tell you how patient and informative he was. I greatly appreciate that and will definitely will use him as my servicer.

John and his team at Scarpelli Mechanical are amazing. I had them at my home for three days. My old…read morecentral a/c system died, originally installed in 1976. John came to my home, and examined and inspected the entire home, attic to basement. He sat with me and my Wife and explained to use and showed us what exactly was needed and why. At no point did John pressure us or trick us into buying anything we didn't need or want. Once everything was agreed upon, John showed up, with his crew, and again went over everything that needed to be done. I basically had to have the whole system redone due to age and poor installation. John and his crew replaced everything and took their time and did the job. At the end of every working day, the crew would clean up, to the point that you would never know they were even there. After the installation, everything works amazingly. I would highly recommend Scarpelli Mechanical to do any a/c and heating job you need.

After returning from our vacation, we came home to a house that was cold. The temp outside was…read moresingle digits. Our oli burner went out while we were away. You may not believe it but John Scarpelli and one if his men came to my house at midnight. They fixed the burner and saved my pipes from freezing. Hard to imagine getting better service. Major kudos to Scarpelli Mechanical. Thanks so much

I got up on a Saturday morning and for no apparent reason, I went to the basement looking for…read moresomething. I heard a hissing noise, which I followed and I'll be darned, there was water on the basement floor, which I traced to have been coming from the hot water heater. Panic mode set in. I called a local repair guy and he couldn't come until Sunday. NG. My first call was to Ferguson's plumbing Supply (formerly Blackman's), told them what the problem was, gave them all the specs about my water tank and they said they had it but they were closing at 12 noon. Made several phone calls, and they either went into voice mail or they couldn't be bothered. The main reason was that I was providing my own water tank. Less money to be made. Somebody that was not readily available, recommended Anthony from APV Mechanical. He called me, I told him my predicament and we agreed on a price. He gave me a time frame and his people showed up as promised. After I had agreed with Anthony to do the job, received several phone calls, and when I told them I already had someone, they underbid him by a couple hundred but I had promised Anthony that no matter what, he had the job. Ran like a maniac and purchased the WH, and Anthony and his people installed it in less than 3 hours, and my life went back to normal. Anthony and his people were very considerate, honest, efficient, very affordable, and pretty clean as his crew made sure that all the water was gone and ensure that both, my boiler and hot water heater were working. Based on my experience with Anthony and his company, I would recommend him, no questions asked.

Spent thousands getting a new oil tank, furnace, and hot water heater installed. I've had problems…read morewith every single one of those items within a year of installation. Anthony happily took my money but when it came to the repairs he was nowhere to be found. I've had to have other companies come in and fix his poorly installed work on several occasions because he is unwilling to stand by his warranty. Spend a little more and get someone who knows what they're doing. I have spent double the cost fixing his numerous mistakes and spent an entire summer without air conditioning waiting for him to make repairs. Trust me, run, don't walk away.

Paul Rosenvold and his crews have been taking care of our HVAC needs for more than 30 years,…read moreincluding installations, servicing and repairs to both our central air conditioning and oil-fired hot air systems. They have ALWAYS been prompt, personable and professional - the office staff, the crews and certainly Paul himself. A pleasure to deal with and highly recommended.

Ten years ago Paul himself assisted with the installation of a forced hot air system in my hundred…read moreyear old house into a shelf space the size of a coffin. This week his successors came to fix something that prevented the heat from coming on. Amazing. 10 yrs without fail, every winter. Thank you.

They did a great job fixing my heat, just in time for the cold! Fast and reliable.read more

From the owner: Pro-Cool is a family owned and locally operated business that has been providing excellent…read morecommercial and residential HVAC services throughout New York. We're a licensed and insured company that specializes in heating, air-conditioning, plumbing, and a wide range of other HVAC services.

I have used 5 Star Mechanical for several years, and they used to be responsive, thorough, and easy…read moreto deal with. Apparently, at some point, that version of the company quietly left the building. In early June, I had them out for an ongoing air-pressure/airflow issue. The technician looked at the system and told me someone would get back to me with options to correct it. While he was there, he also fixed a loose thermostat wire and recommended that I sign up for their service agreement, which supposedly included preferred scheduling and service. That sounded reasonable, so I signed up. It is now late August. I am still waiting for the magical follow-up call. Over the past several months, I have called repeatedly. The woman who answers the phone tells me, every single time, that she needs to speak with Tommy and that Tommy will call me back. Tommy has now been "calling me back" for several months. At this point, I can only assume his phone requires a replacement part that is also waiting on a callback from Tommy. After enough unanswered calls, I finally asked for a refund on the service agreement. After all, the entire reason I bought it was because I was told it would provide preferred service. Apparently, "preferred service" at 5 Star Mechanical means you are preferred to the customers whose calls they ignore even longer. I was then informed that the service agreement is basically non-refundable. Fantastic. So to recap: they encouraged me to purchase a service agreement promising better access and preferred scheduling, failed to follow up on the problem they already came out to inspect, ignored months of phone calls, repeatedly promised callbacks that never happened, and then told me I cannot get my money back. At this point, I'd get more value out of wiping my ass with the service agreement, which may actually be its most practical use Had they simply told me in June, "We have no intention of getting back to you," I could have called another HVAC company and saved myself an entire summer of chasing them. Instead, I kept giving them the benefit of the doubt because I had been a customer for years and because I had literally paid for a service agreement that was supposed to make this process easier. Lesson learned. I don't expect a company to drop everything the moment I call. I do expect that after five calls over several months, returning one of them shouldn't require an act of Congress This is not one missed call or one scheduling mistake. This has been months of being brushed off while holding a paid service agreement that appears to guarantee absolutely nothing. 5 Star Mechanical used to be a company I recommended. Based on my experience this summer, I would now recommend keeping your credit card in your wallet until you have a very clear understanding of what their "preferred service" actually gets you.

It is always a pleasure dealing with Five Star Mechanical's technicians. Tyler performed our yearly…read moreAC maintenance today and he was very professional, considerate, and competent. Such a nice experience. Highly recommend.