This is a wonderful family owned business. I need an estimate on my pontoon motor that was damaged…read morein the Hyco flood. Chad did an excellent job. He gave me an estimate very quickly thank you guys at Merritt Marin.

I am not sure why Merritt Marine decided to give us such crappy service. We took our boat to them…read morein March of 2024 and were assured that they would have it ready so we could use it this spring/summer. We have heard nothing from them for months. We missed having our boat for our beach vacation in June. We called and asked if it would be ready by our lake vacation after July 4th and were told it would be ready. Again, we've heard nothing. We finally told them we wanted the boat back. We will find a more professional business to work with. No one at Merritt's tried to offer an explanation or an apology. It was truly awful service. We are very disappointed. Sue P.

Made an appointment three days out. They did not show up or call. I asked them after I had taken…read moretime off to wait for them why they did not show up. They responded that they did not know what type of mower it was and the belt was not available. I sent them pictures of the mower type and model. What a waste of time!

We made an appointment a week in advance to have them come Friday for a diagnostic test on our jet…read moreski. They didn't give us a time they would arrive so I took the day off to be home whenever they were able to come. By 2 pm I hadn't heard anything so I called to follow up about my appointment. I was assured I was on the list but they had no update to when they would arrive. It is now Sunday and no one has contacted me about missing the appointment on Friday or when they will reschedule. Don't bother wasting your time. It's not worth it.

Last summer I brought my boat into Water World for an alarm sounding (motor overheating). As they…read morewent through the motor there were other items they found wrong. I approved all of the repairs and knew ahead of time the cost ($4,400). That was a "tough pill to swallow". We got the boat back in September but due to an injury and surgery the boat was covered and parked in a barn until this year. A second surgery prolonged our launch for this season. When we launched the boat, within a few minutes the over heating alarm sounded. When I contacted Water World I spoke with Connor (new service department manager). He asked me to bring the boat in and he listened to my story/concern/complaint about the alarm still sounding even after the large repair bill. He was calm, understanding and asked me to give him/crew a chance to look at the boat. He was up front and said it would be 1-2 weeks. About 12 days later he contacted me and said that they had found the problem, fixed the problem and did not charge me for the repair. When I picked up the boat he explained that he was not with the company last year when I brought the boat in and based on my recollection of the issue he felt that the necessary repair last summer was an oversight and that it was the right choice not to charge me for this repair. Kudos to Connor for remaining calm and professional and making good on a mistake that we both agree should not have happened. Thank you again Connor for your professional conduct. By the way, a week later we launched the boat and everything was working great!

We bought an Advanced open water diver certification course (for 2) through this shop and then had…read moreto pull out due to work schedules not jiving with the plan. Water world (tRIANGLE dive shop) could not have been kinder about our situation. They gave us a full refund and great advice about next steps to get the training and trip we need. Top-notch customer service and knowledgeable staff are so important in the world of diving. We feel super lucky to have these folks within a 10minute drive of our home and will 100% be shopping and learning and booking trips with them again!

Couldn't find nobody to fix my pullout couch and he got it done within an hour!! Recommendedread more

From the owner: The Story of Upholstery Doctor LLC "From a One-Man Mission…read moreto a Global Luxury Restoration Empire" It all started in a small garage in Raleigh, North Carolina, where one man, Paris Davon Mitchell, turned his passion for restoring comfort, elegance, and design into a business that would soon become a symbol of craftsmanship and excellence — Upholstery Doctor LLC. At first, it was just the essentials — home furniture repairs, auto upholstery for headliners, seat redesigns, door panels, and center consoles. But even then, every stitch told a story. Every piece of furniture reborn was a promise kept to a customer seeking more than just function — they wanted luxury, comfort, and class. We moved from car seats to couches, from RVs to boat interiors — and as word spread, so did our mission. Soon, we weren’t just fixing upholstery; we were reviving entire experiences. Today — and Tomorrow Today, Upholstery Doctor LLC is not only serving clients in the heart of North Carolina but also preparing for a future that’s bold and borderless. We envision luxury warehouse hubs across the United States — and internationally — where customers can fly in their private jets or drive in their Rolls-Royces, Bentleys, Lamborghinis, and Porsches for full interior transformations.

rarely write reviews, but this experience was unacceptable and needs to be shared. We booked a…read moreboating trip through this service and were given a specific location to meet. Upon arrival, not only was there no boat or staff from the company, but we were approached by the police, who informed us that we were trespassing on private property. To make matters worse, another group arrived shortly after us, claiming they had the exact same reservation details for the same time slot. It became painfully clear that something shady or extremely disorganized was happening. We called the number provided, and the only response we got was: "We're lost on the water." Seriously? That's your excuse for leaving paying customers stranded, confused, and dealing with law enforcement? Our entire day was ruined, and we were left embarrassed and frustrated. This was not only a waste of time and money, but it also felt unsafe and poorly handled. I would strongly advise against using this service unless you want chaos, confusion, and zero accountability. ZERO STARS. BBB BOAT RENTALS I SHOULD REPORT THEM TO THE BETTER BUSINESS BUREAU.

Only giving a 1 because I can't do 0. They ruined my friends birthday. We had a booking and they…read morenever even showed up and our driver, Nick, just blocked our numbers instead of trying to resolve the issue. They had us waiting in the hot sun on a dock swarming with police who harassed us, told us to lie to the police about why we were there, lied about our driver, Nick, being new and that being the reason he never arrived. The entire hour and a half we were there, both Nick and the owner assured us he was "five minutes away" for the entire hour and a half. Also why are you running a private business out of a public slip and relying on the public to mislead the police about it?

this place is one of very few left, Starter Repair businesses. I looked them up on the internet…read moresince I was going to be in the area. I work on all my own stuff and lost a retaining clip for a Japanese Starter. I stopped by and explained what I needed. The person I spoke to allowed me back into the stock room and gave me four of the mentioned clips in different sizes. He didn't charge me a dime. I offered to pay for them severeal times but he refused. I can't tell you how much that meant to me . When I got home one of the four retainers worked and I got my starter all back together and ready to install. Thanks Again Johnnys

They worked on an antique IH truck starter and a generator for me. Just a wonderful experience for…read moreme both times. Our area is fortunate to have Johnny's in the neighborhood.

This week I went in to Davenport Customs to have a UNAVI CarPlay system installed in my 2016…read moreTouareg. Everyone I encountered during my visit was very professional and welcoming. Once the install was completed (in the time quoted) both the young woman managing the office and the young man who completed the installation walked me through setting up the connection with my iPhone, making sure I was ready to use it, before I checked out and paid (and the cost was at the lower end of what UNAVI lists as average for professional installation). Since then it has worked beautifully (I'm thrilled to have my music and maps set up in a hands free voice prompted system again). I highly recommend this business and would definitely use them again.

I booked an initial confirmed appt with a $30 deposit but had to request a schedule adjustment…read more Davenport Customs was accommodating. Upon my arrival, I also added to the scope which Davenport Customs accommodated with an increase in cost from the initial quote understanable as I added to their anticpated work. Overall they were corteous and accommodating. The installation was for a front and rear dashcam with upfrading interior lighting for my Toyota. Would recommend and probably return with future needs.