1. Board and Brush Creative Studio - Norwell

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    Norwell, MA

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    Board and Brush Creative Studio - Norwell

    5.0 (2 reviews)

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    Fast Signs

    Fast Signs

    (13 reviews)

    Repeat customer no more!…read more I spoke with Steve (owner) on the phone in regards to seeing a file of the work he previously did for me. He came across as grumpy on the phone but I let it go because he said, "if we did the work, it's in the system and I can find it." Then came an email an hour later saying "Nope. The system makes me jump through hoops to release a file. No time for that. Just send me the changes you want." Steve not only forget his manners as he came across rude and abrupt (no "sorry" or even any ounce of effort to help), but he also forgot that if he wants me to send him changes to an existing file, he would have to find the time to eventually get that file anyway to print said changes! It's too bad "finding time" to help a repeat customer was so difficult for Steve. It would be a different story if he was simply unable to, but he made it clear he could find the previous work, he just chose not to. Life is too short to deal with grumpy old men with no awareness for how to speak to others, let alone how to run a business. Business owners are literally in business to support client needs with a solution - somewhere along the way Steve forgot that!

    Steve (front desk) is rude & unprofessional. the quality of signs that were produced we're not…read moregood. Parts of the signs look gouged, wrinkled & scratched. He told me no refunds. Save yourself the aggravation and go somewhere professional and knowledgeable. You get what you pay for.

    Board and Brush Creative Studio - Norwell - paintandsip - Updated October 2026

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