Very friendly, on time (my appointment started on time and it was amazing) and top notch service! Love my pedicure done by Ben

I wish I had read reviews before visiting. Unfortunately, not many nail salons are open on Sundays and Bnails is. I got the WORST pedicure I've ever had. I was absolutely rushed out of my chair as soon as my technician finished because new people were coming in. The polish I chose must have been old because the finished product was bumpy, rough nails. I waited 2 HOURS to put my shoes on because it seemed like the polish was certainly thick. I should have waited 2 days. I would never ever go back. Never. read more

Just had a pedicure with six family members! Best pedicure I have ever had! Smelling tropical! Feeling great! read more

Gel mani & pedi with Moon she's so good at everything!! And Nancy is really good with my husband!

Customer service is terrible. The technician ( Kevin) was very unfriendly, unwelcoming, and was more interested in listening or watching to his phone. I felt like I was putting him out instead of paying for a service. This was my first time at B nails, and my last. read more

**** posting for my mom, Nancy S.**** My sister goes to BNails and while visiting her she suggested I try the facial waxing. She uses all their services. Waxing is not totally new to me, lip and brow, I have had done before. However not my full face. First impressions, front area very nice. My appointment was on Sunday, at 4 pm. I expected after the waxing there would be some discomfort. along with temporary redness, Howe I was not expecting this. She did ask if the wax was too hot, It didn't seem that way as I have a fairly high pain tolerance, But as you can see, now a full 24 hours after, there was something terribly wrong. I have burn streaks and am experiencing swelling. The technician should have checked the temperature of the wax before applying it to my face. read more

Bnails - Burn streaks from the facial wax - Nail Salons Near Me - Amarillo, Texas

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We went In thinking we were spending $55 but ended up paying $100 each and the gel polish only stayed on for 2 weeks. Waste of money!

I asked Jason right when I sat down to please do cuticles and a push back. He did a dry, rushed push back, no cuticles. He never told me that length and nail shape cost extra, like 35 extra for both. When he was done he then told me $70 was due. He did sloppy work, not all nail shapes are the same, length or thickness. He didn't do under my nails. For the price I would expect an EXCEPTIONAL job, I had never been before, I usually pay $40 (without tip) for a fill. They charged $70! Insane. The owner gave 20% off but I will never go back. If they are going to overcharge for services they should be amazing, with great customer service, and should tell you pricing especially if they know you are new there and Jason saw my already long nails and coffin shaped nails knowing it would cost $25 extra for length and I guess $10 to shape, which now look worse than when I went in. If my regular place hadn't had to cancel I'd have never gone here. Not that they care. Jason never spoke to me, didn't ask if the shape was okay, didn't do good quality work, and wasn't pleasant at all. Complete waste of money. Now I have to get them re-done for work since they are so bad. read more

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My friend and I came in for pedicures. We selected the express pedicures ($30 with regular polish) and I went with gel polish ($45). The technician, Moon, suggested that I get the classic pedicure but I wanted to stick with the express because we were scheduled an hour before closing and I didn't want to take too long. I guess her mood turned a little sour after I rejected her suggestion. She said she'd cut my nails to a square shape but when I told her what shape I wanted, she clicked her tongue and talked about how she's been doing this for years and that she knows what she's doing. When I decided to go with express, Moon really meant express. My pedicure was finished in like 20 minutes and she didn't do my cuticles or use the foot file. When I got home, I saw places on my feet that could've used the foot file. There was polish on my cuticles and other parts of my skin. A day later, the polish came off of one nail. TLDR; I will not be returning here for any nail services. I am really disappointed after my friends highly recommended this place and checking out their instagram. read more

This is one of the worst nails salons I have been to. The service and the quality of my nails were poor. I was not greeted, and my tech had both headphones in not paying attention to me. There is a lack in customer service because they accept too many people at one time. read more

I walked in this morning with no appointment, and was assigned to Noy. Her work quality is excellent. She is friendly and professional! I will definitely be a repeat customer. read more

I had a pedicure done, and will not be back.. the lady I had cut my foot up real bad. If I didn't tell her to quit she would of kept going. The manager did a 30% discount. But I still had to pay $30 when she cut My foot up this bad. Usually I'm not a Karen but this was some bs. I'm 7 months pregnant my feet already hurt enough. She also wasn't paying attention and overfill the tub and the inside of my shoes soaked. I regret not walking not out. I shouldnt of paid $30 I work in steel toe boots for 11 hours 6 days a week, if I catch an infection they will have a law suit on their hands! So we will see how much the $30 really meant to them. If they "cared" for their customers like they say they do this wouldn't have happened or they would of given it to my free. read more

Bnails - Nail Salons Near Me - Amarillo, Texas

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Worst pedicure ever. It took an hour bc of the type I chose and the guy couldn't have given less effort. I will never come back to this establishment. read more

I spent 3 hours in the salon getting a manicure and pedicure. the pedicure was amazing and took 45min. the manicure took 2 hours and 15min which put me back the rest of my day. for that amount of time i did expect really good, clean work. I did not get that. I've had good experiences the past 2 other times i went. 3rd time is not the charm. read more

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Every single experience we have had at Bnails has been top quality. The staff is very professional and the services last.

Has the best pedicure! Mary did an amazing massage as well. The business is super clean!

I moved here from Idaho and had the same nail artist for years because of her clean work. Most techs can't file evenly, apply polish correctly, or create the design I actually want. I found b nails and I go to Andy and I can't say I ever left unhappy. read more

Bnails - Nail Salons Near Me - Amarillo, Texas

I moved here from Idaho and had the same nail artist for years because of her clean work. Most techs can't file evenly, apply polish correctly, or create the design I actually want. I found b nails and I go to Andy and I can't say I ever left unhappy. read more

Bnails - Nail Salons Near Me - Amarillo, Texas

Went last minute was able to get a appointment for 2 of us no problem and absolutely loved my nails! Will definitely be going back to see Andy! read more

Bnails - Nail Salons Near Me - Amarillo, Texas

This place has a horrible habit of letting you schedule with a certain nail tech only for you to arrive and the tech isn't even available. Not only that but they can never stick to an appointment time. What is the point of scheduling an appointment if there is zero intention of sticking to said appointment time? On top of this, the nail techs give attitude if you don't get what they want you to. Wouldn't recommend coming here if you want to have a nice experience, would leave zero stars if possible. read more

I have had nothing but great experiences here! It is a very clean salon and Nancy gives an awesome pedicure! If you are someone prone to ingrowns, she will fix it wothout hurting you! read more

Dirty people sick coughing all over with no mask!Rude ,they act like they have to do your nails no contact bad customer service!

I like this place. I've been to several places in Amarillo and have enjoyed this one the best. Not sure what all the bad reviews are about. Everyone has always been super nice and accommodating. Maybe I have just had good luck, but I would totally recommend Bnails. read more

Terrible service got got dip gel nails and they broken off in a week would never recommend this place or Henry who did my nail.

The ladies here were very nice and easy to communicate with. Got me in quicker than expected the gal was gental but welcoming. And my nails look great! I would definitely come back! read more

My sister and I had the worst experience there..... the were rude unprofessional and very sloppy constantly hurting our finger to the point when it brought tears to our eye and was talking crap about our nails to the other employees I'd HIGHLY recommend going elsewhere read more

i had polish on my cuticles that was not removed. granddaughter's jel nails were the thickest I've ever seen and one nail was even crooked. Will NOT GO BACK! read more

This was my first and last time at this nail salon. The receptionist was very unfriendly and was very aggressive in her communication skills. The nail technician called out my name, didn't tell me her name and said grab a seat. She didn't do what I requested (she put callus remover on my heels but didn't scrub them at all). She cut me twice with her cuticle tool and didn't remove any dead skin from my nail bed. Let's just say it was an awful experience. The salon was dirty and I found the atmosphere to be very unprofessional. read more

If you pay with cash, directly to your nail stylist, they may chase you into the parking lot, insisting that you didn't pay the correct amount! I DID pay exactly what was quoted, plus a tip -- they wanted more. The stylist was superb, but be sure to use a credit card. At the front desk. I will not set foot in that place again! read more

So this was my first time trying to get a pedicure and it sucks! They literally have technicians that refuse to do pedicures on males? Refusing service based on gender!? Second they didn't even have stones or grates to scrub feet which I assumed was the key point of a pedicure which is what I needed. Everyone besides the front desk lady acts as of they don't care at all. I don't know how you ladies deal with this service smh read more

great service, but after a merely 4 days my dipped nails cracked . are there any good nail salons in amarillo

If you value your time, do not use this salon. Even with an appointment, I was there for 1hr and 45 mins just for a simple pedicure. I waited 30 minutes before I was even called back both times I have visited. I could get in quicker at a walk in salon down the street. read more

Friendly. Clean. Very accommodating. The first time I went had a dip on my nails and they looked great. However, that week several nails chipped. They gave me a complete new set for free. They guarantee their work. read more

Visited this place today for the first time with a friend. She had a 20% first time customer coupon and I had a 10% coupon. I haven't gotten a pedicure in along time and was excited about going. My friend booked our appointment under one name. We get there, check in and pick a color out. While looking at colors two of the ladies who work there start arguing! They were talking loud and cussing at each other! My friend jokingly says, I bet those are the ladies doing our nails. Well low and behold one of them was the one doing mine. I try to move past this because I get that people have bad days at work. This lady rushed through my $35 pedicure so fast. She was done in half the time that my friends pedicure took and we got the same kind. I can't forget to mention that the lady who did my friends pedicure did an awesome job. Her name was Nancy and she was so attentive and friendly. So we go to pay once my friends nails dried and we had the two coupons. They would only let my friend use her coupon and they wouldn't except mine because we couldn't use two coupons at the same time. The thing was we were paying separately. The lady calls the manager and even the manager won't allow me to use this 10% coupon. If you don't have an appointment booked with Nancy I would not visit this nail salon. I will not be going back to this place. read more

Nancy did a great job on my pedicure, the check in time was fast despite that I didn't have an appointment. Nancy helped me pick a good service and even gave me great recommendations on my service. I definitely recommend this place they're great. I'm definitely going back. read more

horrible service i got there ahead of time and they took me in 20 minutes after my scheduled appointment. My nails started outgrowing after a few days and after a week they are fully outgrown , it's ridiculous . read more

The staff is unprofessional discussing drinking And employee Christmas parties. Nail tech completely ignored me to complain about other nail techs at this business. It took only three days for my nails to start chipping. I am too uncomfortable going back there to have my nails redone. Things are not pleasant technicians. read more

my mother and I tried Bnails in Amarillo for the first time. We had a manicure and pedicure. Terrible! Did not get cuticles off fingernails and did not get callouses off feet. Will never go back. read more