I was really excited to try this place after hearing good things, but unfortunately my experience was disappointing. I had a couple of questions about the drinks -- like whether taro was similar to ube, and if it was sweet -- and the employee helping me seemed annoyed and uninterested. She stayed on her phone during the interaction, gave me short answers, and made me feel like I was bothering her for simply trying to understand what I was ordering. After she made my drink, I went to put the straw in, and only then was I told that I was supposed to shake it first. When I asked why she didn't mention that before, she replied, "If you drink boba and milk tea, you should know." For context, this is only my second time ever trying boba. Instead of offering helpful info or friendly service, I felt talked down to and dismissed. I was excited to try something new -- but this interaction left a bad taste in my mouth before I even sipped the drink. Hopefully others have a better experience, but I personally won't be returning. read more

BN Tea Bistro - Coffee & Tea Near Me - Cedar Hill, Texas

Currently waiting on my drink to be made. I won't come back even if it's the best drink ever because the women at the front was so incredibly rude and short when I asked a couple of questions. I've never been here so I don't know what their menu is. Added - the drink was made quickly and tasted okay. I'm still not sure what it is suppose to be anyways since she was not kind enough to explain what the pic drink was. It looked good so I went for it read more

Very good! Service was fast Boba tasted fresh There's outdoor seating as well as indoor read more

A glowing welcome! Taylor was smiling when asking what drink could he get for me. He is ideal working the service counter. I ordered a fruit tea, no topping. My mango strawberry tea was full flavored and slightly sweet. Perfect. Fruit Tea was about $6.00. Refreshing. I was able to take my tea into BN Sushi just next door. Inside or Outdoor seating are available options. read more

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This is honestly the best bobba i have ever had . The quality of the tapioca is very delicious and taste fresh . Also the matcha taste very high quality . I highly recommend this place if you are looking for a bobba or matcha drink check this place out you wont regret it . The lady is very passionate about how she makes the drinks and cares about the customers. read more

BN Tea Bistro - Coffee & Tea Near Me - Cedar Hill, Texas

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Poor customer service. On July 13th at 1:20 pm My 10 year old cousin ordered a brown sugar milk tea and the Asian cashier with a boob job yelled at her for not ordering her drink to her specifications. I made her apologize to my cousin, POOR CUSTOMER SERVICE !!! ShareTea would never treat us like this. read more

BN Tea Bistro - Poor service - Coffee & Tea Near Me - Cedar Hill, Texas

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The boba is decent although I'm not sure you can really customize your drinks (milk, sweetness level, ice). I really wanted to like the place because we normally drive to GP or Arlington for our boba fix but we've stopped going because the customer service is terrible. No one ever greets you when you come in, responds to a greeting or smile. The owner is also very short and dry if you have the nerve to ask a question read more

The customer service is amazing! The matcha tastes delicious & real and if you get the strawberry version, even better. Lemon Hibiscus with boba and aloe also very tasty. read more

BN Tea Bistro - Coffee & Tea Near Me - Cedar Hill, Texas

The moment me and my fiancé walked in we were welcomed with a hello and then from there the vibe was sorta off, we have never been here before so we wanted to browse the menu, once we have decided on what we were having my fiancé then order a strawberry/coconut slush and the male owner said no, his wife said yes and now we're just sitting awkwardly as they debate the coconut strawberry slush. End of story we just got coconut. read more

Super delicious and the service was helpful.they have paper menus and they only carry large drinks. read more

BN Tea Bistro - Coffee & Tea Near Me - Cedar Hill, Texas

This is next to the sushi place and it's the same people but different store. My daughter wanted a purple boba so the lady suggested this milk tea with boba. They have a massive menu of coffees and teas. I've been twice and I really like this place. It actually looks really nice inside. read more

BN Tea Bistro - My daughter wanted a purple boba - Coffee & Tea Near Me - Cedar Hill, Texas

The Drinks were amazing! We got the taro milk tea and Redbull strawberry and peach. They were both great! The owner was very helpful to customers and gave great recommendations for those who haven't tried their drinks. The place was clean quiet and well maintained! Not to mention their drinks were fairly priced and tasted AMAZING! We will definitely be back again. read more

Great new addition in an area that desperately needs a good boba place. Everyone is friendly and the milk tea I had was really good. In fact, everyone in my family loved their drinks. This is the first time we have had a boba place in Cedar Hill that had quality drinks so thank you! read more

BN Tea Bistro - Jasmine milk tea - Coffee & Tea Near Me - Cedar Hill, Texas

Love their drink selections. Super delish Very friendly staff and owners. Place is very clean. Great addition in Cedar Hill. read more

My significant other went to this establishment while I was on the phone with her and was treated extremely poorly, to the point that it aggravated me and I wasn't even there. The man seemed nice and hospitable but the Woman was the one that took her order and was extremely rude. She asked for recommendations and got hit with "no I don't know everyone's tastes are different so if you don't like it you can go somewhere else". Go somewhere else? After asking for a simple recommendation when something like "I don't know" or even an excuse would have been nice. Even waiting on the drinks she looked at my S/O and aggressively said "THIS ISNT FOR YOU". For all this i can get boba from king china or anywhere else. read more

The Brown Sugar Milk Tea Boba is ridiculously amazing! We tried the Oreo one and omg did not disappoint. Must come try this spot read more

BN Tea Bistro - two drinks in a car - Coffee & Tea Near Me - Cedar Hill, Texas

Love this place. Friendly staff and delicious drinks. I have tried different drinks and have no complaints on any of the drinks. read more

BN Tea Bistro - Lemon and Hibiscus tea - Coffee & Tea Near Me - Cedar Hill, Texas

The owner was rude and horrible to my son and I. When I first got there I asked about a particular drink and she had a major attitude. After receiving our drinks, my sons drink spilled and I asked him to go in and get napkins. Upon asking for napkins she screamed at my son and told him to "get out!" I came back to see why she treated my son that way, and she hid behind the curtains and sent her son to give me napkins. We won't be coming back! That is not how you treat customers. If I could give them no starts, I would. read more

Im upset that I have to write this poor review. I have been taking my daughter here for over a year now. We are regular customers. We go every week or every 2 weeks.For someone who is regular, we should get treated atleast with respect. The male owner is so nice. The women owner, his wife, is very rude ever since we started going there. She talks to us rude and is just so bad. The last time we went we found a ROACH in the drink and I kindly went to let the man know and he was very kind about it and remade it. I didn't get upset or make a big deal out of it because he was respectful. We will need to find another boba place for my daughter when we are on that side of town. Why do you have a buisness if your going to be acting that way towards people that spend money on you? Ridiculous! read more

Holly is very friendly and explained all the drink options. It was our first time. We will be going back for sure.

Best family ran boba spot in DFW with great customer service, strawberry matcha is 10/10!

Solid Boba options and quick turnaround on orders. Small but comfy space. Probably the best and cheapest option within Cedar Hill.

HORRIBLE customer service, the lady behind the counter was a NIGHTMARE! she was talking slow to my daughters like she was dumb. She interrupted me when i was giving her my order, and called me and my daughter a "dumbass"! read more

I ordered the mango pineapple smoothie with popping bobas- delicious. Very friendly staff.

I've been coming here since they opened & love the great customer service everytime! the prices are good for the size & it's always clean in the store :) read more

Wanted to give this place a try I ordered a drink with no ice. I always order my boba drinks with no ice. This lady got so mad and refused to give me service and told me she would not sell me a drink without ICE very rudely and unprofessionally. It was not a dealbreaker for me ( with ice) had she been more professional about it. This lady had the worst attitude ever!!! Worst service!!! read more

This place is very well managed,clean,and tidy.I would highly recommend vey respectful and nice.Their boba is vey good and enjoyable.