I recently participated in my third Vancouver half marathon and, I gotta say, of all three, this one was the least well-run. Not only were there issues at the finish line with poor signage and many of us not being corralled into the proper area but, what's even worse in my eyes, nobody seemed to care. I wrote the race organizers a letter about our experience and nobody responded to me. For a supposedly world-class marathon that charges a high entrance fee, this lack of customer support is inexcusable, really.
Here is an edited version of the letter I sent to the race organizer, explaining what happened:
My daughter and I recently participated in the BMO Vancouver Half Marathon...We've participated in a lot of races before, between 40-50. (I say this so you know upfront that we are aware that, while each race has its own idiosyncrasies, there are certain basic fundamental features of EVERY race to ensure safety and organization and efficiency, as well as overall participant enjoyment). This was our third Vancouver half marathon. It's always been a top-notch experience. And it was this year, too - until the very end.
Something really unfortunate happened at the finish line this year at the BMO Vancouver marathon, and it really put a pallor on our whole experience. And I feel compelled to tell you about it so, hopefully you'll plan the course differently at the finish line so this type of thing never ever recurs, to anybody else.
Once we exited Stanley Park and followed the course through Coal Harbor toward the finish line, four women were ahead of us, and there were three women right behind us. For a while, going up Denman and then turning on Georgia Street, we were co-mingling with the public (non-race people who were just out downtown. Some were there to cheer on family and friends. Bystanders). A few marathon race runners ran beside us. Audrey and I thought it odd, to be co-mingling with the public on the sidewalk in the last stretch of a famous world marathon. Then a runner stopped us, frantically asking if he and we were "in the right place". I said yes! We were all following each other and there were so many yellow-vested race volunteers and officers along the route, right beside us, watching us all advance along the course. (We all were CLEARLY race participants, with our race bibs clearly displayed on our fronts). I soon realized that we were walking BESIDE the blue fence and we weren't in the fenced corral leading up to the finish line. I have no idea how we all missed going into this blue-fenced corral on Georgia/Pender, leading to the finish line. I stopped to talk to a yellow-vested race volunteer standing at the fence, saying hey, we all need to be INSIDE the corral, how do we get inside? (The other ladies and the guy stopped with me). The volunteer/officer said to continue onwards and "just slip in to the corral at the finish line". So we all continued beside the fence, going the 2-3 city blocks until we couldn't go any further as the fence prevented us from entering the corral or crossing the finish line. We were unable to "slip in". There were two police officers on the other side of the fence here so I asked how do we all get in to cross the finish line? One said we all had to backtrack to Jervis Street and enter the corral there and then advance to cross the finish. OMG. So all of us turned around and backtracked the long 2-3 blocks, entered the corral, and advanced the 2-3 blocks again to cross the line appropriately. I was in pain and in tears (the last km of the race was challenging as I have a bad back and bad knees). My kid (who is an athletic teenager) was in disbelief. The other ladies who were in our group appeared shell-shocked; they were clearly upset and talking among themselves in Japanese.
In all races I've taken part in, big and small, nothing like this has ever happened. And I wouldn't have ever expected this type of thing to happen at a world-class marathon. Never. Perhaps at a small town, minor race, perhaps then there'd be a gap in signage or officer coverage and where race participants would veer off-course. But even then, no, it's a real rarity. This was the worst endings to any race event we'd ever been in. Until this finish, the race had been picture-perfect in every way. But this ending forever coloured our experience of the event and the day. It added between 15-18 minutes onto our race times (thank goodness I don't care about our race time. If I did, I'd have been SO SO incredibly upset), I can barely look at the race photos you emailed me (we are so upset at the finish line and we look sad and mad, and I'm in such distress), and forevermore, we'll always remember this race's ending and how it ruined our day. read more