Justin is everything you want in a repairman. Friendly, prompt, communicative, honest, and great at…read morewhat he does. Not to mention he is a veteran. After our first time using him for a repair yesterday (dryer -- fixed in a snap and didn't try to gouge us!) he will be our go-to repairman going forward.

I worked with Justin of Sergeants Appliance. He ordered the needed part. Worked with me on setting…read moreup the appointment. When he arrived I just knew the person knew what he was doing. With in minutes he had removed the freezer door, shelves and brackets to access the evaporator fan. He replaced the fan, inspected the thermostat and buttoned it all back up in under 20 minutes. Service, outstanding, quality of service outstanding, value outstanding. I will be using them again.

Had my stackable washer/dryer replaced today by Ackerman's. My dealing with this company from the…read morevery beginning was one of efficiency, professionalism and reliability. They called to let me know when the appliances would be in and when they would be installed. No excuses, no delays and no nonsense - they were right on target which is unbelievable in todays market when everything is on backorder. The installers were clean and very respectful of my property. Whatever problems they encountered they handled without any hassles or extra cost. I highly recommend this company. Maria C

I first purchased appliances (SubZero reefer, Asko dw, Viking range) from Ackerman's in 1999, I had…read moreheard beforehand that their motto was "If we don't sell them we don't service them", which is logical, given that our rural region's authorized sales and service centers are generally separated by ~30 to fifty miles. I chose them over a competitor twenty-five miles closer to me because of their reputation for honest dealing and skilled service technicians. Over the past twenty years, I have found this to be the case. I recently replaced my original dw with a new Asko from Ackerman's, whose technician and I ran into problems that called for an oscillating saw (neither of us had one and it would have taken an hour to locate and obtain one from a neighbor) but were solved with hammer, chisel, muscle, and skill (none of it mine). Really impressive.

I had Atlas Appliance Repair come out to take a look at an issue with my fridge/freezer, and I…read morecouldn't be more impressed with the service I received. Gerrit was the technician assigned to my appointment, and he was fantastic from start to finish. He communicated clearly ahead of the visit and again on the day of service, even updating me when his schedule opened up and he was able to arrive earlier than expected--which I really appreciated. Once here, Garrett quickly identified the root cause of the issue and thoughtfully walked through how it was affecting other components of the unit, which helped explain several problems that we had been experiencing with our new fridge/freezer. His attention to detail and depth of knowledge really stood out. To ensure everything was handled correctly, he even contacted the manufacturer directly and consulted with one of their engineers to confirm his diagnosis and repair plan, as well as to gather the exact part numbers needed. That level of thoroughness gave me a lot of confidence. As a final touch, he made sure to wipe down the fridge freezer before leaving so there were no fingerprints or mess left behind--such a small detail, but it speaks volumes about his professionalism. I am extremely impressed with both Garrett and Atlas appliance repair and will absolutely be using their services again. Highly recommend!

Response time was amazing. Jimmy called right away and was able to send a tech over right away…read more We have an older GE washing machine. Paulie cleaned it out and seemed to fix it but next day it stopped working again. They came right out and replaced the water pump at no extra labor charge. Now it's working great.

Have previously purchased fridge/range from here, and Jesse and Nick did a wonderful job getting…read morethem down my driveway in the snow. I subsequently ordered Miele stackable washer dryer set and Jake and Don did another great job getting them in and installed. I would have given a 5 star review on both appliances and delivery but the stupidly expensive green european Miele washing machine arrived from the factory with an error code that required service under warranty. Took almost three weeks to get resolved with one diagnostic service call and one repair part service call. Having said all that, Alex the service guy was aces! Would do business with again, communication was always great, probably wont buy another Miele product though...

Jake was the delivery person for my (very heavy) induction stove. He and Don were great. Prompt,…read moreexpert and very pleasant!!! They are a lot of the reason why I will only buy appliances from Earl B Friedman from now on. Why go to Lowes when you can go to (local) Earl B. Friedman!!!

Fast, accommodating and did great work. Prices were very reasonable. I would recommend them.read more

Highly recommend this team. Father Joseph and son Jonathan have serviced our freezer and ice maker…read morethe past few years. Excellent timely service and great advice from them. Very impressed with how Jonathan serviced our ice maker recently.

Very quick turnaround, punctual, and knowledgeable staff. I rolled the dice on repairing my…read moremicrowave and they confirmed that it would be far more expensive to make the repair than to buy a new model, so I appreciated the honesty. Recommended service...

Very responsive and timely for an appointment. Veteran owned which I like to support as a veteran…read morefamily member myself. VERY knowledgeable and walked me through everything even if the end result was to just buy a new appliance. Highly recommend!