This has become my go-to shop for all things skincare and beauty. Whenever I need Japanese or…read moreKorean skincare, travel-size shampoos and conditioners, makeup, false lashes, press-on nails, or other beauty essentials, this is my one-stop shop. I love that they carry such a wide selection at very reasonable prices, making it easy to stock up without breaking the bank. It's one of those stores where I always end up discovering something new to try. If you haven't checked it out yet, it's definitely worth a visit. They also have another Shibuyala location in Rowland Heights, but I personally prefer the Arcadia location inside the mall. It's well organized, easy to browse, and there's plenty of parking around the mall, which makes shopping even more convenient. Be warned--you'll probably walk out with more than you planned to buy! Lol

From the outside it looks like a small store but it's actually quite large inside. The store…read morecarries gifts, snacks, accessories, personal care, and beauty items from various Asian countries. I was excited to see so many brands I've seen on TikTok and Instagram from South Korea and Japan. The prices really weren't as bad as I would have expected for imported items. It's a really great store. Lots to browse and buy here!

I love this place solely for the fact that they have the over sea formulas of Korean sunscreens!…read moreThe main lady who I assume is the owner is also super sweet. The sunscreens are the real deal too. The BEAUTY OF JOSEON - Sun Aqua performed beautifully at Joshua Tree National Park. No sunburns. Keep up the TikTok advertising, that's how I found this place.

Did a consult with Vanessa and couldn't be happier with it. She was attentive to my needs and made…read moregreat suggestions. She educated me a lot about certain products and ingredients to either avoid or look for tailored to my skin. She also showed me technique and how to use the products which was so helpful. I needed someone to set up a system for me as I was just sort of randomly buying products that seemed good. Many I suspect were not appropriate for my skin though. She set up a whole night and day regimen for me and was really cool when I bought some but not every single item. Not pushy, just very helpful and solution-oriented. And everything was so affordable!! I was pretty shocked by that honestly. I feel like I got a whole derm consult with day and night regimen including wash, toner, serum and moisturizer for an insane price (~150). I am already noticing a difference in my skin. It's so hydrated, smooth, and glowy. My husband noticed immediately. And I feel so much more confident without makeup. Thank you Playlab!

Mrs. Sheila that works there had a beautiful graceful attitude and was very helpful. I also found…read moreeverything I needed. Thank you

allejiah was amazing and helped me so much! i love simply divine and come here all the time for all…read moremy needs hair wise!!! 10/10

I stopped in looking for a wig and found this beauty supply store to be a little different from the…read moreaverage one. They carry a wide variety of products, especially for hair care, so it's convenient if you need to pick up a little bit of everything in one stop. They have wigs, hair color, styling tools, press on nails, beauty accessories, and more. The wig selection was actually pretty good, with options ranging from around $20 to well over $200, so there are choices for different budgets. The associate who helped me was friendly and genuinely tried to assist, although there seemed to be some confusion about the store policy that limits customers to trying on three wigs at a time. Since I don't normally wear wigs, narrowing down my options in just three try ons made the process a bit challenging. The only downside for me was that the store felt a little more cluttered and less organized than I expected from a long established business. That said, it's still a convenient neighborhood beauty supply with a solid selection, and it's a good place to stop when you need hair products or beauty essentials close to home.

Been wanting to come for awhile and finally got the chance. The lady in the front was super nice…read moreand so sweet. She was also very helpful and patient as i looked around i recommend coming here if you live by or happen to be around!

I for one had a pretty nice experience at this location. I was in a rush because I was making a…read morestop on my way to work and was going to be late but NEEDED my hair conditioner! As soon as I went in I looked for someone who worked there and they greeted me with a smile and walked me to the brand I needed. I then needed further help finding the right product and the cash register which they did kindly. The guy with the white hair even said he could check me out personally using a card instead of having to go in the line. I really appreciated it because it made my time in the store only about 4 minutes which was perfect. Maybe they were just trying to get me out as some have said they've done before but I didn't get that vibe and as a black male presenting person who is often in spaces where people may not expect me in, like looking at beauty products, I know what it feels like when people are watching you or trying to get you out and that wasn't it for me personally. So thanks! Maybe I was just an easy customer?

DO NOT COME HERE. You can find way better elsewhere…read more I urge you to Boycott this terrible company. From people representing, to owner they have no morals. Non ethical company. Absolutely awful service, do not waste your money, your time or buy any products from this unscrupulous company. Shame on you. Shame on huda. Inhumane, uneducated, unethical.

The last time I was at a Shibuyala shop, it was in Las Vegas, NV. I usually get their Pokeman Lip…read moreCream in strawberry and melon flavors. A few weeks ago, my youngest daughter said she was out of the Pokeman Lip Cream. Well, she told me this after I came back from Las Vegas LOL. So, I had to seek out the lip cream elsewhere that is closer to home. Luckily, there is a Shibuyala in Temple City, CA. YAY! So here I am... what a fun + colorful place to find cosmetics and beauty stuff! The lady staff was super nice and lovely. I didn't waste any time. I asked and I shall receive. The lady knew exactly what I was looking for. She led me to the lip creams immediately. I bought 3 of them. They are $11 a pop... a bit pricey, but hey, our lips deserve tender loving care, too. My daughter was very pleased and so was I. We now don't have to wait until our next Las Vegas trip to get amazing & moisturizing lips LOL. Funny, I was informed this shop has been here for over 10 years LOL. I guess if you don't look, you won't find. I will be back from here on out now that I know they are in So Cal. Let's all beautify today!

Great selection of Japanese skincare, make up and lifestyle products! Cici is very helpful in…read morehelping me find a dermalaser vitamin c, softymo face wash, cleansing oil and kissme hand cream. I bought a miffy hair curler, eyeshadow palette, and Ohana citrus hand cream! Great service and selection! Parking is always a challenge in the plaza but definitely worth it!:)

My friend and I were looking for makeup after our color analysis. The girl there was sweet and I'm…read moreglad we made her laugh at how silly we were being. We forgot our coffee there and had to run back to get it. Service is great and so was the atmosphere of the shop. Everything was so organized and easy to find! I will definitely come back here again for when I need to get more makeup.

Terrible customer service!…read more Customers are not treated equally or consistently. I reported my concerns to corporate, hoping the situation would be addressed appropriately. Instead of acknowledging their mistakes and taking responsibility, they made false statements about what happened in an apparent attempt to protect themselves. I am extremely disappointed by both the way I was treated and the way my complaint was handled. Good customer service requires fairness, accountability, and honesty, none of which I experienced in this situation.

Joanie got me started with some really advanced and luxurious products for my hair earlier . I…read morecouldn't be happier to see her smiling face . She is great in recommending really good products to clients & always informative about any promotions too ! I love this location ! Highly recommended !!

I have been to cosmo profs allll over the city, but this one's vibe is a little off. The associates…read morearen't very friendly, as I walk in theyre all gossiping behind the counter. no greeting, and no offer for assistance. I don't want to go back but it's the closest one to my new home :/

There was recently an event for the new hair serum that I wanted to participate in but couldn't. I…read morecontacted the Pasadena store and spoke with Jay -- super friendly and personable! Jay followed back up with me regarding products I was inquiring about the very next day and went above and beyond when he mailed my phone ordered items to me but it was the way I received my order... (see photo attached). Jay put a message inside the box, my items came so quickly and it definitely was such a nice surprise! So not only does LATHER have amazing products but they have great team members at Pasadena who go beyond the call (literally) to brighten the customer's day! Shout out to Jay!!! This review is reflective of my experience(s) 9/18/26, 9/19/26 & 9/22/26 -- for context I've been using LATHER since 2023!!

I had attended a Yelp event at LATHER in Pasadena and enjoyed a really great experience. Got a…read morechance to try their wonderful beauty products known for NO synthetic fragrance, NO parabens, and NO sulfates. They use only pure, plant-based essential oils... free from harsh chemicals and foaming agents. That's clean beauty! I had bought face cleanser, moisturizer, sunscreen, and lip moisturizer at the Yelp event. After using these products for a week or so, I noticed my face was lighter, smoother, and softer. It's the real deal folks! Soon after, I went online and bought one of their bath and body sets. I haven't opened the box yet. I intend to use the products soon. I got a 15% off discount on my online purchase for Mother's Day Special. Thank you LATHER! I look forward to better health and beauty for years to come.

I had an excellent experience at Skin Laundry! The staff was incredibly friendly, professional, and…read moreknowledgeable. They took the time to explain the treatment and made me feel comfortable throughout the entire experience. The facility is very clean, modern, and well-maintained, with advanced medical treatments and state-of-the-art equipment. You can really tell they prioritize both quality and patient care. I highly recommend Skin Laundry to anyone looking for professional skincare treatments in a clean, welcoming environment!

I got a 3 month package last year during their promotion. Sadly, the sessions didn't do much for…read moreme. I was hoping laser treatments would help with my rosacea. I wasn't trying to treat wrinkles or remove freckles. If anything, the laser worsened my rosacea and made my already sensitive skin more sensitive. The receptionists/sales ladies were always very friendly. However, the main issue I had was the inconsistency with expertise. I had a different technician at every session and received very different information and advice. One technician literally refused to laser my face that day because my skin was already agitated, whereas previous technicians proceeded anyway. Some technicians (including some receptionists) strongly suggested the "duo" treatment, which ended up aggravating my skin and resulted in a couple of surprise zits. Interestingly enough, the technician at a later session told me I should NOT get the duo as it would be too much for my skin and I didn't need it. Inconsistencies. Case in point. So, while I don't think this business deserves a one star review, I do agree that it's definitely not for everyone. I also really disliked being asked to tip at the end of every session. Despite the initial promo, the treatments were still quite expensive. Call me the cheap a-hole all you want, but I never did leave a tip. I didn't get any results. I also don't tip my dentist and those cleanings require more skill.