I have followed this company on social media for a few years now and am a real fan of their shoe…read moreand boot designs. Freebird is a company which started in 2009 in Denver Colorado. They are known known for making shoes and boots with distinctive design, beautiful leathers, hand-finishes, rich colors with a western heritage look. They are like pieces of art for your feet. Sadly, while Freebird has a large online presence they have few brick and mortar stores and until now, none anywhere near where I live. Buying shoes online doesn't work well for me. I need to try shoes on and be able to walk around the store a bit to get an idea of how they fit. I sometimes toggle between sizes depending on shoe. So although there have been a number of Freebird styles I was interested in, I didn't want to go through the hassle of ordering them, trying them on at home only to find out I needed another size or that they really weren't comfortable and then having to return them. It's just not a good use of my time. But that is all in the past since Freebird has opened a brick and mortar shop on Newbury Street in Boston. I was there yesterday on my way to a hair appointment at my salon which is just down the street. I only had a few minutes to browse but I was in absolute shoe and boot heaven. I am planning a specific visit next week when I will have time to try things on. Prices are not inexpensive but while I don't mind looking for a bargain for some things, shoes and boots have never been one of them. If I am going to wear shoes (and truth be told, I am barefoot as much as I can be) they need to be first and foremost comfortable and then stylish. Those things usually come with a price. Welcome to Boston Freebird!

I've been drooling over these leather beauties for several years now on social media and when I saw…read morea store on Newbury I had to come in and browse. They have SO many shoes and boots inside. Freebird has a distinctive style and their shoes and boots are like leather works of art... it was fun to browse and see what was available in store and have the chance to see and try on some items in person. It's not cheap - but most quality leather goods aren't.... so as long as you are realistic on price, you'll be fine. Def. worth a browse and you might find a new beauty to add to the collection.

Great selection of sneakers! A ton of variety here you would see at a typical department store or…read moreshoe store. I myself am a newbie shoe collector and have been searching around for a pair of NMDs. And wow, Sneaker Junkies had more varieties than I ever could have imagined. Don't let the small storefront fool you- they're stocked!

I tried a pair and it fit. They could not find the other pair. They have a nice selection thoughread more

Walking all day in the snow in semi-snow boots was not ideal. I stopped in trend to buy a new pair…read moreof boots that were water and snow proof. The selection was fairly large, and I found the right pair of boots for the weather. The staff was friendly and helpful. It was a bit expensive, but I guess that is to be expected when shopping on Newbury Street.

The staff was particularly unfriendly. I came in looking for a specific shoe right off the bat…read morewhich they had so I wasn't a difficult customer at all, but the person that was "helping" me was very rude. They were repeatedly sighing when I asked ONCE for a different size of the same shoe, and were most definitely trying to get a quick sale out of me. They told me the first size I tried on was an excellent fit despite it clearly not fitting at all. They were overall very pushy and not patient at all which is required for shoe sizing. The pricing seemed pretty typical for the shoes I was looking for, but I'm sure for the experience alone it would be much better off just going somewhere else...

Conveniently located in a large space right next to the Prudential Center, this Dick's location is…read moregreat for getting sporting goods with the "order online, pickup in store" option right in the center of the city. I went on a weekday evening, and there were plenty of employees around the store to help. Each one I interacted with was helpful and efficient. Picking up my online order was easy, and so was getting help in finding what else I needed in store. Overall, it was a great experience and I would definitely come back again!

This is a unique concept store in the arcade adjacent to the Prudential Center…read more They have a lock on the branded sports gear for Red Sox, Celtics, Bruins & Patriots. A little pricey but a great selection. Two levels of sports gear & clothing. Great staff & very helpful.

I was excited to finally visit one of my favorite brands/online stores in person…read more Unsuspecting shop, looks basically like a Bodega (duh) on a side street from the outside but inside is a small ish boutique shop with a small selection of clothes and sneakers. I got lucky and was able to grab a Carhartt x Bodega tee for myself and another Bodega tee for a friend as well. The staff here is nice but it can get busy in here.

JUST RUN! * HORRIBLE CUSTOMER SERVICE…read more* RUDE OWNER & STAFF * UNREASONABLE RETURN POLICY I wanted to return the jacket when I found it was too small for me. But Bodega refused to do that since they told me that it was a final-sale product. I checked up, no obvious sign on the item page to show it's a final sale item, and no obvious sign on the cart page and check-out page. They told me there is a warning on the sale page: https://bdgastore.com/collections/sale, it's true, but I don't think it's enough to let the customer know well about our rights and help us to make the decision. If I knew the jacket could not be returned I might not buy it since it's a Japanese brand and the sizing usually is weird. I tried to sort it out by emailing them, but the result is not what I expect. Also, you can see from the emails attached, the online customer support manager is extremely rude and proud which makes me feel uncomfortable as a customer. An online support manager supports me nothing. -- To Billy B. below, claimed owner, No Offense, but are you serious? The manager, Nick, was being very rude and savage to me. I used to work as a PR manager for an international fashion brand, I know how it works to please the customers and provide the best service. I also shop from almost all the hype websites including HBX, END, Supreme, DSM,  ssense, ALD, NOAH NY, Mr. Porter, matches, LN-CC, farfetch, etc. It's truly my first time being treated this way. Firstly of all, It's obvious that your website and system are not clear enough for the customers to know about the all the on-sale pieces are the final-sale pieces which is very uncommon from other shipping retailers. The same situation happens all the time according to yelp comments and you have known about it but you do nothing. Your staff should have to apologize to the customers for all the inconvenience first because of your difficult policy. Always comfort the customer, then find the best solution. And then, go to improve your website and system. But now I only see that they use "the independent company" as an excuse to get rid of my reasonable request. By the way, most of the websites I mentioned above do mark the final-sale pieces very obviously for their customers. For sure that it's very easy for your IT guys to insert a final-sale sign on every on-sale page. Secondly, if the order confirmation is a commitment between us as you said to make me obey that I can't return the products, how you could be free to just cancel 4 items of the order without my permission? It's exactly to break our commitment and agreement, isn't it?  So, you can see what you did is totally unfair to the customers. As I said to your staff, I know how hard to run an independent hype retailer, and I want to support the business. I did shop with your website multiple times. But the customer service you provide is humiliating the people who pay money to support your business. If you, as a business owner, still feel it's nothing wrong with your service and staff, that could be a disaster.

5 Stars for Cassie and Taryn at the "denim bar" who helped me find my perfect pair…read more Jean shopping is a grueling quest, so I've held off for years (sticking to my skinny jeans like a true elder millennial...). I stopped by Madewell and the gals at the denim bar there helped me tremendously. Not only did they swap sizes and make sizing suggestions, but they played temporary therapist while I asked "does this look weird?" Over and over again. I ended up leaving with a great pair of 90s-style, curvy jeans and feeling great! The gals reading this will know how rare that is when shopping for pants.

Stopped in here with the lady looking for a specific denim jeans she wanted in her size. We went to…read morelike 4 made well locations to find the size and color. It was a busy Sunday when we went to the store was busy on newbury. Fitting rooms available. The staff was super nice, the associate that helped ring us out also applied for us the proper promos and helped fix our account info. Thanks! She loves the jeans

I love this location. It may seem small, but they have a lot of styles on hand! Bright always clean…read moreand organized, and the employees are so so helpful. Kim is such a superstar and clearly very passionate, knowledgeable, and engaging. I spent so long gabbing away and talking her hear off I almost got a parking ticket. Kim was super patient with my as I waffled on about my fears of the point shoes making me look like a Knight of the round table, only to purchase them moments later, and then be showered with compliments the next day. Damn. Kim, you were right! Anyway the point is you can obviously just order these online. But nothing replaces a brick and mortar experience with kind individuals who are truly dedicated to making your experience better.

Finally had the chance to try these on in person and they are so comfy!…read more Not only that - the employees inside were so charming and kind. Very knowledgeable and patient and happy to get you one of everything until you literally find what you want. I was helped by three gals, primarily Kim. And they were all so charming and sweet. Truly and wonderful shopping experience. It's hard to choose but they're expensive so I went with one pair to start - the classic loafer. Super cute material and print. Love that they can be laundered. Win!

Located towards the Boston Public Garden side of Newbury Street, this Nordstrom Rack location never…read morefails to disappoint. They constantly have new inventory, and the store is kept well-organized by item type, brand, and size. Sometimes, checkout lines can get long, but I have never seen them get unbearably bad. Extra shoutout to the fitting room attendant who was super friendly even though I tried on multiple pairs of the same item to figure out my size!

What great value finds you can get here! Take your time and…read moreyou will find such value with well known brand name items! So much to see and purchase! The store is well organized and fully stocked with items you can buy for yourself or give as great gifts!!! The service is always around to help! Browse and shop and you will be happy you came here!

Nice little snowboard shop in the back of the shop. Immediately upon walking in they announced to…read moreme that outerwear was steeply discounted, which is what I came in for. Usually, small shops in the city are super overpriced. If they keep their prices reasonable, people will come!

They sold my Travis Scott sneakers and they scammed me my money they stole 2000 of mine I gave them…read moremy sneakers to sell and someone bought them now I have no sneakers and no money I'm so mad who can I call to get my money

This is my favorite boutique in Boston. Sure, the clothes aren't designer brands or anything, but…read morethey are very cute and better quality (for the price) than most of the other boutiques on Newbury. I love designer clothes, but sometimes you don't want to spend $100 on a top that you're going to get sick of after wearing once anyways. I live in California now and make sure to visit every time I'm back.

Literally the cutest store! Everything is a o affordable compared to most of the area and staff is…read moreso helpful!