I had Jacob and Aaron come out and install the whole home water softener system. Both of these…read moregentlemen were extremely professional, kind, and offered multiple options for installing the system. They kept me in the loop for each process and explained things to me so that I could understand a lot easier about how the system worked. Overall I'm super happy with the install and I'm excited to have better quality water throughout my house.

I feel like I'm in the twilight zone with this situation. I…read moremove into a brand new custom home and hire a supposed "professional" company to come in and provide a service and this is how I'm treated! It has been since April of 2024 that my home has not been completed, from the damages this company has created. I've contacted Don, John, Yeshua, Tina, and I still have all the text, voicemails of the bs they tell me that they are going to get it handled and nothing ever happens. I have stress over this situation almost daily and the anxiety I have every time I hear water running in my house I think it's something leaking. Along with not getting the customer service that I was promised, my system has leaked and created more damages and I've had water spots since the system was put in. No one ever came to assess any of this and the company Paul Davis that is waiting to fix the damages that have been done to my home cannot get a hold of Puragain to start. I have even set up an appointment and waited for the technician to show up and no one even came. My husband and I both work hard to have what we have and for this company to come in and damage my new home and ghost me, I JUST WANT MY HOUSE FIXED. I DID NOT ASK FOR THIS.

AVOID AT ALL COSTS!!! Had a shower leak in the upstairs bathroom. They demanded a ton of info to…read moreset an appointment. We provided the info, and an access code so they could check it out while I was at work. They confirmed the appointment, and then no showed entirely. They claimed their technician didn't have the door code and that I had only provided a gate code. We have no gate lock whatsoever and no keypad for a gate. They just hadn't shown up. They then said they would ask about getting somebody back there later today. Then texted me saying they wouldn't provide the service. Unprofessional & lazy.

Jacob and his team at Pure came out and saved our kitchen sink. Hubby was making dinner and in the…read moremiddle of dinner realized that our sink was no longer draining, black water started emerging from the pipes and we had no way to finish making dinner. Jacob kept us informed the entire time of what he was doing and gave us suggestions on some better care practices for future prevention of the same occurrence. He was so nice, was able to fix the issue surprisingly fast and even cleaned up everything including putting stuff back under the sink for us! If anyone asks me for a plumbing recommendation it's literally this place. Highly recommend.

After my super pleasant experience with Joe and Tyler handling the installation I've always wanted…read moreto leave a raving review, but decided to hold off until at least a year passed to ensure the system had no issues. I had a full house water softener with a carbon filter installed, as well as an under the sink RO filter. Texas water is not the hardest water, but there is a palpable difference with a softener installed. The RO water also tastes great and everybody always compliments it, and even the picky dog guests love it. I have nothing but great things to say about Joe and his team. Their attention to detail from explaining the different systems, what it does, up to installation, and even post installation and checking in after is unmatched. I wouldn't hesitate to work with Joe and co again.

I am super happy that I went with Supreme Water Filtration co. I did some research on other…read morecompanies and felt like I made the right choice. Joe was SUPER helpful, knowledgeable, and honest ! His team of installers did a really good job on the installation side as well. At first we thought we had to put the system on the outside of our house, but the installer was able to figure out how to maneuver it into our garage. Very happy about that. I'm also shocked at how good my water tastes straight out of the faucet! I also have peace of mind now that I have the filtration system in place.

VA water was easily the best company that I've spoken to and dealt with. Vlad gave me a fair price…read morecompared to other companies that just lied to us. We hired him immediately for full house softener and RO system. They respond fast to questions and have been out here to help with replacing filters

I called a few places to get information on a RO system. Once I contacted VA Water LLC, not only…read morewas Vlad quick to reach back but he was very informative and patient with all my questions. I felt more than comfortable moving forward, he was even able to work us in for the following day. Vlad came out himself completed the install without any issues, explained the system before leaving and my water tastes great. I will definitely be using their services again. I highly recommend them.

The team at Dallas Water Doctor is fantastic! Seems to be a very solid group of young, energetic,…read moreintelligent, skilled, and honest group of young men. Drew and Brooks came out to walk me through options for a water system and they gave me a full breakdown of how to better our water quality. I was tired with how dry and itchy my skin was getting, so we got a system that filters AND softens the water. The guys that came to install were very personable and skilled, making sure I knew every detail of the install and didn't make any big decisions in terms of placement or cutting drywall without my approval. I appreciate the work they did and I've noticed the difference in water quality immediately! Very glad that I found these guys and would surely recommend to anyone that asks.

Ralph is the consummate professional. He's organized, efficient, courteous, responsive, and an…read moreexcellent communicator. It was a pleasure doing business with him, and I recommend him highly.

Michael replaced two older soldered on faucet valves and a tricky sink drain with AC discharge…read moreattached. His pricing was fair and straightforward.

My customer experience with Michael Hairston was very productive and favorable. When I initially…read morecalled his office, his receptionist was courteous and professional, Michael called me shortly thereafter and I apprised him of several plumbing issues, one of which involved two faucet handles that had a measure of corrosion. He quickly suggested I contact the manufacturer and take advantage of their lifetime warranty. I did and they agreed to send me replacement handles. That was an immediate cost saving measure. When Michael came to my home the next day, he proceeded to unclog three sinks, and improve the water flow in the three connected faucets. He also conveyed some valuable household plumbing information that should prove beneficial going forward. All of these services were provided at a reasonable price. I will definitely call Michael should future plumbing issues arise.

We recently had a water conditioner and reverse osmosis system installed by Foletta Water Systems…read moreand are very happy with the quality of water since the install. Our skin and hair is much softer now and the shower feels amazing. We have already seen the cost savings from not having to buy bottled water. The water that the system provides tastes so good and is very refreshing. The soaps that came with the water are fantastic too. Now we don't have to worry about the hard water stains, or ruining the plumbing, fixtures and appliances. Overall we are very happy with our decision to invest in high quality water.

From the owner: FWS sells and installs Whole House Water Conditions that have 4 stages; Softens, Refines,…read moreClarifies, and Filters the water. We have the best structurally built system on the market that has a stainless valve and tank. It comes with the best warranty on the market it has a lifetime guarantee that covers every part of the system. lifetime warranties have limitations and will be listed on the literature. FWS also sells and installs purification systems that have 8 stages of filtration. This system has a structural warranty of five years. FWS can add one more stage that adds minerals back into the water to create high alkalinity water for drinking water. What makes us special is the owner has always used soft water his whole life. His father started the manufacturer that he buys his products from. He truly wants to help people with their water problems to make life more convenient. He is in this business because he believes in clean water and knows it is a must have for everyone. Systems save time, money, and are the best investment for a home for peace of mind. Investing ina system for some people can be a life changing experience especially for people that eczema and skin irritations.

I can't say enough good things about Trident plumbing. I recently had to replace my pressure…read moreregulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!

Hello, We used Trident Plumbing out of Frisco Texas for a slab leak detection during our home…read moresale. The quality of testing was terrible and our follow up requests for support was worse. Trident detected two leaks under the house. One leak they detected was 7 feet away from the actual leak and the other was 21 feet away from where they detected. Because we used their recommendations on access points and measurements we went into the slab in the garage to fix one and tore apart one of our bathrooms to access the other. Based on the actual locations we could have gone in from the exterior of the house. Their errors cost us an extra $5,700 in plumbing cost, more than $900 in bathroom repair and alot of work and time. Each time we followed up with Trident to discuss the situation we were treated very poorly. I also sent them emails with no follow up. Thomas Bates and Brian Brunner miss handled the situation. Follow Up to Response Below: I guess I can't respond to your response below but I can edit my initial comment. 1) We hired you for a leak detection and your leak detection was completely wrong. As a licensed plumber I expected quality work as I would with any licensed professional. The very experienced licensed master plumber we hired to do the digging and repair thought he could rely on your detection as well. 2) Your price per foot to dig was much higher thus we would have had a larger outlay of cash if we went with you to do the work. Furthermore, given the quality of your work, in hindsight I am thankful we did not use you. 3) Obviously you care more about your online reviews than you do your customers because this has been going on since December with no adequate response from you and yet you respond to my Yelp comment within a couple hours.

Fantastic service, storing the boxes is much easier then bottles and the fact that is it fully…read morerecycled when your done with it is a bonus. Have used this services for 2 1/2 years and the water tastes fantastic. Highly recommend. - Cheri

We asked for our water to be delivered and within 1hr we got it! I love the text chat. Very simple…read moreand very quick response thank you for your service!

I will not get my water anywhere but Water Inn. They Clean your bottles and great tasting. The…read moreowner is so nice and friendly and he always takes my water out for me and puts in car. And his employees do too. I highly recommend doing business here. I drive from Allen to go here. A+++

Interesting place, awesome water. Tucked in a strip mall in east Plano, it's really random…read more However they have great prices for delicious 9.2 ph alkaline water. You can also get a bag of peanuts, a souvenir ukulele, a Mexican soccer hat, or coconut water. I'll be back, for sure.