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    Bluemercury

    3.0 (4 reviews)
    Closed • 10:00 am - 7:00 pm

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    6 years ago

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    6 years ago

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    8 years ago

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    7 years ago

    Extremely slow and unprofessional staff who lack basic people skills and behave as if they doing a favor by performing their basic duties.

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    Ulta Beauty

    Ulta Beauty

    3.6(30 reviews)
    0.7 mi
    •$$

    Every time I have been to this ulta, the employees are friendly and helpful! They have a decent…read moreselection of products and have a well organized store. I will go back again for other beauty needs.

    NEVER book a makeup tutorial here, especially NOT with Amber M. I booked 2 appointments at 10:30am…read moreand 11am for my mom and I for my mom's birthday. Prior to the 10:30 appointment time, I called Ulta to let them know we'd be a few minutes late, but we were en route. They said no problem. We arrive 5minutes late and enter the store. No one greets us. No one tells us where to go for the makeup appointment. After figuring out we needed to go to the salon, we were informed that Amber M., our assigned makeup artist, took another customer during our scheduled appointment time. After waiting an additional 10 minutes for Amber M. to finish with the customer she decided to take during my appointment time, it's now finally my turn. At this point, there's only 10minutes left of my scheduled time. Amber M. proceeded to ask me questions regarding what I was looking for during this tutorial. She seemed annoyed when I lacked the knowledge to know what to ask for. The whole point of signing up for a makeup tutorial is to learn. She did not care or take this into consideration. She expected me to know exactly what I wanted and responded rudely when I did not give her the answers she wanted. Amber M. then left for several minutes to grab makeup from the shelves. When she returned it was now after 11am and we were into my mom's appointment time. Amber M. proceeded to tell me that she didn't realize I booked 2 appointments for 2 people and that her next appointment was at 11:30. Amber M. then began to berate me stating we arrived 20minutes late to the initial appointment, when in reality, when we arrived, we waited an additional 10minutes on Amber M. to finish up with another customer, a child, that SHE chose to take during OUR previously scheduled appointment time. Needless to say we left due to this unprofessional and seemingly prejudice treatment. I will never set foot in that location again. Stay far away from Ulta in Marlton, NJ and far away from Amber M. if you're a minority looking for a pleasant experience. You won't find it here.

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    Bluemercury - cosmetics - Updated October 2026

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