Me and my daughter went into the Sephora store at the promenade at sagemore in Marlton on this past Friday evening April 14, 2023 at 6:48 pm. The greeter was very nice and mentioned that the store was closing at 7 and if we needed help with anything to let her know. So my daughter and myself rushed to look at 2 items she was interested in and we made our way to the register and she was ready to check out when she realized that her gift card was in her car and ask if it was ok if she ran and got it out of her car......one of the ladies behind the counter told her no that they were going to lock their doors for the night. I thought that was rude because what would it take .... She's young and fast and could of made it back in the in about 50 seconds..... but they said they were locking the doors.... So we were leaving the store (keep in mind there were other customers walking around the store) and we stopped literally in front of the door to exit and another girl says "we're closing" very rudely.....I said we are leaving now!
What ever happened to locking the doors and let the customers finish shopping????
For the amount of money that we spend in that store ... it was unbelievable how we were treated. We certainly will not be going back there! read more