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    Bluemercury

    3.8 (18 reviews)
    Closed 10:00 am - 7:00 pm

    By appointment only

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    Says Summer 2017 still. Looks forgotten
    Giselle M.

    *Update* You know what? I got to give them props. They saw I wasn't to happy about this location (here I go acting like the Queen) but seriously I did expect more. Anyway, they actually reached out to me and invited me in. I haven't set a date yet but I find that very respectable of them as a business. It shows that they take criticism and suggestions in the way it should be taken... to improve. So for customer service I'll give them an A (except for the sales person who is always gossiping or listening to his/her iPod. Don't want to call this person out as I don't want them to loose their job or something. Hey, I'd probably do the same since it's so dead in there haha). I really hope this store works well because it's so close to me. *Original* I love BlueMercury. It's my favorite place after Sephora to shop for beauty related items. I live on the same block from this location so when I found out it was opening at 4 E. Elms new building I was ecstatic. While construction was going on, I was looking for information about the opening date and if there were any opening events (I run a successful beauty website, so I wanted to see if I can cover the event for my blog) but couldn't find any info about the opening. All it said was Opening This Summer on the windows. Well, Summer came and left and the store was still not open. One day I was passing by and all of the sudden I saw this chalk board saying "we are open". That was super random. To me it seems that they did a rush opening because when I visited this location I was super disappointed. 1). The store isn't completely finished. The windows have this cheap looking "now open" sign that looks more like a Dollar Store sign than an upscale beauty store. 2). It's super cramped. The layout in there is horrible. I literally couldn't turn around without worry about knocking over an expensive candle with my purse. On top of that, there are too many employees. I can literally feel them breathing down my neck. It's such a small space for that many employees. It makes me not want to go there because I get anxiety just thinking about the employees asking me if I need help every 2 minutes and theres no escaping them. It's too small to browse peacefully while shopping. They literally are on top of you. Not because they are bad (they were all super nice) but because theres no room for them lol. 3). No special opening. With online shopping so prevalent now days, if I go into a store I go for the experience and fun. As I mentioned I run a heavily trafficked beauty blog and I always shop for cosmetics both as a hobby and job. I love everything from makeup to candles to hair care. So for me, going into a store is all about the experience. It's just not as fun to come here as it is to go to Sephora on Michigan Ave or another BlueMercury location. This was my first visit. I hate to give it such a low rating but it's just not up to par with the other locations. Hopefully it will improve. It was fully stocked with great products, clean, friendly staff and great location but thats it. Maybe when they put more focus on the store it will get better and than I can review it again. These are just my opinions and how I felt about this location.

    Relaxing gift of candle, face mask and other goodies.
    Aitor M.

    I stopped by this morning and Kerry O was amazing. She was so kind, knowledgeable and understanding of what I was looking for as a gift for my boss. During these stressful times she knew what to put together and went out of her way to make sure it looked great. Thank you for your help, I hope some appreciation and recognition from your company comes your way. Thanks for the laughs too :-)

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    2 months ago

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    2 years ago

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    2 years ago

    Upsold my 15yr old daughter to buy a $245 moisturizer from her normal $40 moisturizer when she ask.

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    9 years ago

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    Ask the Community - Bluemercury

    Review Highlights - Bluemercury

    I've never been in a Blue Mercury, and the staff was so welcoming and knowledgeable on everything.

    Mentioned in 4 reviews

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    Chicago Dental Studio - The West Loop is the best loop!

    Chicago Dental Studio

    (129 reviews)

    Greektown, West Loop, Near West Side

    Had the BEST experience at the Chicago Dental Studio in West Loop!!! Like many, I dread visiting…read morethe dentist for routine cleanings, but my experience here was stellar (and now, my teeth are too!). From start to finish, I felt taken care of by the entire team and was highly impressed by their warmth, transparency (re: insurance pricing), and keen insights on my dental health. Thank you to the wonderful Mel, Jacinta, and Dr. Bosworth for all your hard work and professionalism - I look forward to coming back!

    It has taken me quite some time to reflect upon this before writing a review. The Chicago Dental…read moreStudio is a decent facility overall, but I could never in good conscience recommend seeking dental care here due to Dr. Bosworth. The first issue that occurred is when I had a dental procedure performed. After injecting lidocaine, it took some time for Dr. Bosworth to come back and check on me. During the beginning of the procedure, he left the room to see other patients and didn't return for almost an hour. At that point, the local anesthesia had worn off and I had to undergo another unnecessary painful injection. It is quite obvious that Dr. Bosworth was juggling multiple patients at one time. This seems to be to maximize profit rather than actually focusing on providing quality care to each individual at a time. This was a scheduled appointment and it is never acceptable for a patient to have a needle stuck in their mouth, and then be essentially ignored for an hour, and then have to be stuck again just due to the wait. The second and much more concerning issue was regarding a crown that was placed. I had a root canal performed years before. Dr. Bosworth placed a crown over this area. Several month's later, I started having pain. When I saw Dr. Bosworth, he assured me that could not be the case since I should have no sensation in the area with the nerve already removed. I mentioned this several additional times and each time Dr. Bosworth wrote me off and ignored my concerns. I came to find out that there may sometimes be accessory nerves that may remain after a root canal and could absolutely continue to cause pain. I mentioned this to Dr. Bosworth yet again and he essentially told me that this was not the case and that my pain was from something else. Fast forward to a year later and I saw a different dentist as the pain was getting worse. They performed imaging and confirmed I had an accessory nerve in place that was indeed infected. The infection was too significant and had been occurring for so long that they would not be able to drill through the crown and tooth to treat the infection. I ended up having to spend thousands of dollars and go through several painful procedures to have the tooth extracted, then months later have a post placed, and then ultimately have another crown placed. I was informed by my new care team that this all could have been avoided if the accessory nerve infection was treated initially. This is despite me laying out the exact diagnosis for Dr. Bosworth. It is concerning that he lacks this medical knowledge despite his training, and even more concerning that this is the case after his patient had handed him the exact diagnosis. The pain and cost that I sustained due to Dr. Bosoworth's negligence is something I will always regret. I should have never gone to this dentist. I can't change what happened, but I would like to warn anyone thinking of seeking dental care here.

    Lustre Skin Boutique - After the Erbium Peel Laser Treatment.

    Lustre Skin Boutique

    (68 reviews)

    $$

    West Loop, Near West Side

    Last August (2024), I visited Jennifer at Lustre's new location, not far from her previous one. She…read morehas completely transformed the space with her warm, modern, earthy-boho style--lots of natural wood, big windows, and plenty of sunlight streaming through the waiting area. You'll even find curated goodies like Eminence skincare products, vintage jewelry, and other unique finds. Jennifer is incredible--both as a person and at her craft. She's the only practitioner I trust with my skin, and this visit was extra special because I had my first more advanced treatment: an Erbium Peel laser. Afterward, my skin looked like I had a mild sunburn and felt warm, but I was still comfortable enough to meet family for dinner. Jennifer explained exactly what to expect and how to care for my skin, and she was spot-on (as always). By the next morning, the redness was gone, and my skin felt tighter, smoother, and glowing. For someone like me with super sensitive skin, Jennifer always finds the perfect balance--pushing just enough for great results without overdoing it. This treatment was the ideal first step into something a little more intensive without jumping into Botox or injectables. If you haven't visited Lustre or booked a treatment with Jennifer yet, this is your sign. She's been doing this for years, continues to expand her knowledge, and is amazing at recommending the right products--favoring organic options while also understanding when active ingredients make sense.

    I have been going to Jennifer for 5 years now and she is the only person on earth that I trust with…read moremy skin treatments! Jennifer has state-of-the-art esthetician equipment, and is extremely competitive with her pricing. Her service is unmatched in Chicagoland. Highly recommend her services to anyone with troubled skin, or if you are just looking for a relaxing facial with the highest quality of products.

    Lorri Cobbins, MD

    Lorri Cobbins, MD

    (55 reviews)

    West Loop, Near West Side

    This is the first time I'm writing a review on my procedure. Six years ago I had a skinny bbl done…read moreby Dr Lorri Cobbins. I was naive at the time but I really wanted a little bit added to my bottom so I went in for a consult. I was also really skinny (like model skinny) so even then she told me oh yeah I've had patients your size or smaller do procedures by me, I wish she rejected me or at least did a less risky procedure since her skills didn't match the words I heard. My body was so perfect in every way before this procedure (just wanted a little boost on my bottom). I remember I said "I heard some peoples shoulders get bigger she was like "Oh no that's not true at all." She did Lipo to my stomach which barely had much fat, inner thighs, and back. Anyways 6 yrs later and I'm struggling with my body image. I've lost my confidence, my skinny bbl doesn't look great, can't find a solution because I have skin laxity on my back and stomach, scarring/tethering (again this is from the aggressive lipo she did and how she used the surgical tools), Lipo fibrosis on stomach and back and yes the upper back looks bigger. I followed all the instructions of wearing the compression garment and everything. The problem wasn't the aftercare instructions I perfectly followed, the problem was the poor surgical technique. She did aggressive lipo on me, took out too much fat because I was thin and ruined the look of my skin. I now have 2 rolls on my back that I never had before my procedure and I feel always bloated for some odd reason no matter what I eat healthy or not even though my diet didn't change. I only gained about 10 pounds (still at a weight women would love) but even with that if the surgical skills were good the body would grow out nice and even, it wouldn't look botched. I wish she rejected me and told me to come back in a year or 2 if I want something permanent after I try something temporary. I wish she told me thoroughly and openly what kind of problems can come up (this was only briefly discussed and none of the problems I have now were discussed as potential issues after surgery). I wish she gave me a temporary option or smaller procedure not as damaging as a first solution to see what it would look like. I didn't receive any other options. I think plastic surgeons (especially ones who've had botched outcomes from their work) need to give a couple options and really think about if the contouring will look nice with each option so the patient can have a good long term outcome and more people will trust them for procedures. Dr. Cobbins took away the most thing that made me confident back then and damaged my body. I am struggling in every way imaginable because of this procedure done by Dr. Lorri Cobbins. The most perfect parts of my body were ruined because of horrible surgical technique and now I am left grieving it. I struggle every day to look for a way to fix it and I'm too afraid to go to someone else that may further damage me. I don't take photos anymore like I used to, I don't try on clothes when I shop like I want to. I can't look at myself in the mirror the same way. Please if you want a better/different look try temporary cosmetic things first so they go away if you don't like them and you don't have to live with the permanent result of a botched procedure.

    Dr. Lorri Cobbins performed my gynecomastia removal at the end of February. Now, two months later,…read moreI'm thrilled with the results. Everything from my first consultation through the procedure and follow-up was smooth sailing. All of my questions, no matter how small, were answered with thorough explanations to help me get the best result... and I truly believe I did. I waited a long time to get this surgery (probably longer than I should have, but that's a 'me' thing), and I couldn't be happier with my experience all-around. From the kind and knowledgeable staff, to the amazing on-site surgical center, right down to Dr. Cobbins' brilliant expertise and joyful spirit... My experience at the Aesthetic Institute was everything I wanted. The best part: it all fell within my budget. Dr. Cobbins, I can't thank you enough for giving me my self-confidence back.

    Bluemercury - cosmetics - Updated May 2026

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