Rented a Unit from Storage-mart mid March until end of June, on June 6 my unit and only my unit was…read morebroken into the lock mechanism was cut and then my lock was removed. They have no cameras covering my unit at this location. A number of items were removed(stolen), I purchased Storage-Mart insurance each month, a police file was created and an internal review was completed, a Storage - mart adjuster contacted me about the items removed, a offer was made that was small amount of the value of the loss, now I feel I have been ripped off twice and I also paid for the additional insurance. You may want to check out the security system beforehand; insurance was a waste of time. currently I have not received any compensation. just not worth the trouble.

It is far too expensive for me to pay for storage there. This company does not take Visa debit…read moreonline but an actual credit card. Also no electronic payment from my trustee. No discount for AISH clients.

THINK TWICE BEFORE HIRING BIGSTEELBOX We took possession of…read moreour brand new home in September 2024 and had our BigSteelBox delivered on the same day. The driveway was damaged during delivery of the BigSteelBox caused by the deck of the truck, which was captured on video. bigsteelbox.com states that "the BigSteelBox doesn't actually make contact with your driveway at all. No contact means no damage!". This may be true but what they don't tell you is that the deck of the truck may make contact with the driveway and cause noticeable damage. We reached out to BigSteelBox and provided videos along with some photos of the damage. The manager came by the house to review the damage and mentioned that he would acquire some quotes to determine the repair cost. From what I can tell, he only received quotes for the application of a brush on patch. From the research I've done and discussions I've had with local concrete companies, I understand that a patch is only a temporary fix that would stand out from the rest of the driveway. I tried explaining this to the manager and said that we would not be satisfied with a brush on patch. Being a new driveway, we didn't think it was unreasonable to expect BigSteelBox to return the driveway to a reasonably new state that looked consistent and uniform. We provided a quote to the manager from a local company to have the driveway sandblasted and sealed which was less costly than having the damaged section of the driveway replaced. The manager came back with an offer of $600 to cover the cost of a brush on patch and would not consider any other options. As an analogy, if someone broke your window, would you be satisfied with a duct tape patch as the repair? I've also sent emails to feedback@bigsteelbox.com and admin@bigsteelbox.com to hopefully reach some kind of fair resolution but did not receive a reply. Needless to say, we are very disappointed with the customer service we received from BigSteelBox and hope that this doesn't happen to anyone else.

I compared their prices to the other storage container companies in town and they had the best…read morerates by far. We rented the container for several months while renovating and it was removed easily and promptly when done. all staff that I dealt with were friendly and helpful. If I ever need this again I would definitely use this company.

Great prices compared to other storage lots around town - and an amazing first year signup offer!…read more Crushed asphalt surfacing is cleaner than gravel, fencing & security is top notch, rodent control everywhere, drainage is excellent. Angled stalls simplify parking and pull out. Very impressed!

On an earlier occasion I used Sentinel Storage in Edmonton, at that occasion the charge for the use…read moreof the storage was pro-rated. Yesterday I removed all my stuff from this branch in Calgary , but the full month was already paid. very sadly I wont be refunded for the time I won`t use. This is not acceptable, it is not fair at all they should charge me only for the time I used the storage. Anyway, Now they are able to rent the same unit and will charge two different people for the same space.

The service at Sentinel Storage has always been wonderful. The staff have been helpful and…read moreinformative with me as this has been my first time renting a storage unit. Gina went above and beyond to provide excellent customer service!!

Excellent experience with BowCity Storage. Friendly staff, clean facility, impressive technology,…read moreand perfect climate control. Couldn't ask for better.

Fantastic facilities. Smart technology gives you control of your storage. We felt so fortunate to…read morehave a small storage unit at Bow City this past month, when our movers had to delay our move. In less than a few hours we had to find a larger unit for the balance of our household while we worked out the truck situation. Bow City came through. They moved us to a huge locker and extended our existing contract. No issues. I felt like I was working with someone on my side, who really wanted to be part of the solution. Staff here are great. Totally recommend Bow City Storage.

We had furniture moved from Strathmore and Chestermere to Calgary recently. Nina quoted a flat rate…read moreand delivered exceptional service as promised. Kevin and her arrived on time, dismantled the items and reassembled them at their destination. They were courteous, careful and very professional to deal with. We highly recommend them and will use them in the future.

Horrible. 50% more cost than almost any other movers, they sub-contract out to third rate…read morecompanies that are often dishonest & incompetent. They showed up late (a day late), they had added charges that I didn't agree to beforehand, they did thousands of dollars in damages to property. *NEVER USE*

Would highly recommend Super Duper Movers ! Brandon & Daniel…read morewere super efficient from start to finish. Careful and attentive to details. Showed up on time, communicated on timelines. Placed everything exactly where we wanted. Price was fair, clear and no hidden charges. Worth every dollar! Looking for dependable movers ... these are your guys !

Unbelievably good moving service. I'd had horrible luck for my previous two moves, resulting in…read morelong delays, late arrivals, broken items, and slow service. These guys showed up 30 minutes EARLY to assess everything, and did not slow down once they began. They hit my 3 hour booking window I had to book for each building elevators, and didn't go over by one minute on either. Moving sucks, and having movers like these make such an impact on a stressful day. I won't use anyone else going forward, and will recommend them to everyone.

I am writing this review alittle late but our move was a big one and it was quite stressful. I am…read morerating this business a 1 star bc it is the lowest rating available. We decided not to go with this business because I received an email from the person who came to provide a quote to us, that was meant for his colleague. It was not meant to be sent to me and we found it extremely un-professional to discuss our situation in the email to the colleague. Also try not to be so condescending when meeting people and discussing what is allowed and what isn't to be packed when the people moving have never done a move like this. Do better!

For the second time in 5 years we had the need to use their services. Last time was 8/10 and this…read moretime they achieved their 10/10. Turned up well on time and the crew of 3 led by Jackson were ready to go. They completed their work in good time and were very careful with all of our belongings. Unable to fault them for any reason. I am in the service industry and it was pleasing to see a young team that truly came to work. We actually hate moving as we have done it 19 times. Hopefully not need to move again any time soon, but will have no hesitation in phoning Matco again. I will also recommend them to anyone that needs to move.