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    Bluebell Exotics

    5.0 (1 review)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

    Services - Bluebell Exotics

    Town car service

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    5 months ago

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    Bella Luxury Transportation

    Bella Luxury Transportation

    (11 reviews)

    Beacon Hill

    The other reviewers had to have taken a different limo service. I have used Bella for the 4th time…read moretoday. Excellent as always. The cars are spotless, the drivers have all been amazing and they all show up 10 or 15 minutes early. Top notch service every time.

    I see that I had a similar experience to others. Michael Anthony is incredibly rude,…read moreunprofessional, and clearly lacks communication skills - all of which do not belong in a luxury service. I went to their website, which has a "book now" option, but also specifically states: "For immediate assistance and bookings, feel free to call us. Our friendly staff is available to answer your calls and provide you with the information you need. Email us at bellaluxma25@gmail.com or you can also submit your request using the form". So I sent an email since I wanted to ask for more information first and a quote, as there were a couple of other companies I was considering. I provided the dates and details of my location/trip request (which now I wish I didn't). The only positive I can say is that he made my decision VERY easy, and I quickly decided to stay FAR away from this guy and go with another company. He first just sent me an email back with nothing else at all except for their website. So I responded and asked for clarification, since there was no communication in his email. I had let him know that I already went to the website and saw the "book now" option, but I was looking for more information first. He curtly just replied that all inquiries are done through the website, and didn't bother to answer my question. I had replied to him that his website says otherwise, so he might consider updating it if he does not want people to inquire by email. I was very turned off by how he communicates at that point, since decent communication at the very least would be important for a luxury car service. But then he replied telling me that he has no plans to update anything, and that they have "hundreds of people each week who don't have an issue". How he talked to me was completely rude and unnecessary, especially since the error is completely on his end. If you don't want people to email you, don't put that on your website - pretty simple for anyone with an ounce of common sense and customer service/communication skills. It is baffling to me that this guy even still has a business, if that is how he treats potential customers. I can't imagine how poorly his service must be, if that is how the communication and initial interaction is. Don't bother wasting your time with him.

    Bluebell Exotics - towncarservice - Updated May 2026

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