Amazing, professional, and kind. Rolled my car over. Astro towed it, asked me if I was ok first…read more Went to get my stuff out of the wreck, gave me a couple boxes to put my stuff in, and again told me they were glad I'm ok. Amazing and Professional.

Fast and reliable road service very knowledgeable and there when you need them they came to my…read morerescue several times

My car came back beautiful. Inside and out. It looks like a brand new car. Great job and would 100%…read moreuse them in the future. It probably isn't fair, because I have no idea how long a big dent and scratches can take to repair. They had my car ten days. But like I said I don't know much about body work and time frames. Hopefully it never happens to my car again, but I would absolutely bring it back and just suck up the wait time. Something's are worth waiting for.

Excellent service!! Highly recommend this company. I called…read morebecause my car was damaged, I had a rental waiting for me and I was on my way back to work with time to spare. Thank you

A truck backed into my parked car. After submitting a claim my regular mechanic suggested I take it…read morehere. Exclusive auto body took care of everything. When I dropped my vehicle off there was a rental waiting for me, after giving them the claim number they took care of the rest. My car looks great!They detailed my car after fixing the damage. I had a lot of sap on there. To be honest-I don't think I've washed my car since my dad passed. When I was leaving Craig said "you can't leave sap on your car too long because it'll harden" in like a dad kind of fashion lol. It was all in all a great experience and I'm glad Exclusive auto body was recommended to me.

My Toyota Camry was rear-ended at 45 MPH, while I was stopped at a red light. I found Exclusive…read moreAuto Body online, after checking out many, many reviews. Craig walked me through every step of the way. The insurance assessor was originally leaning towards totaling the car, and when I mentioned where I was planning on bringing the car, he told me that Craig was one of the very few people he would trust for a job such as mine. Craig allowed me not to worry about the accident, even going so far as to arrange for my rental car. Exclusive Auto Body has my strongest recommendation!

Mark gardiner goes above and beyond to communicate to his clients, fix their cars, and make sure…read morethey are 1000% satisfied. As a young female I can feel uncomfortable in the automotive industry but Mark clarified what I needed to do. From how to file the claim of my accident when the male who hit me did not, explained the rental car process, waxed and cleaned my car AND finished early. Highly recommend.

Don't waste time calling get rushed off the phone they don't care about your questions they would…read morerather you drive there wasting your time when you really just rather ask before driving an hour to get turned down because of busyness ‍

Eli and his team are great technicians and very honest in diagnosing and repairing. I've taken 3…read morecars there regularly including a Ford Escape, Saab XWD and BMW M3 and am a very happy customer. He even installed race springs on my M3! The negative review from Mike is clearly fake so ignore it.

Rude employees that yell at customers about their personal issues (specifically an employee in a…read moredenim vest, with gauged ears, multiple tattoos, and a mustache) -ignores appointment notes and disregards requested services -doesn't call you to inform of completed services -occasionally forgets to complete agreed upon services on the scheduled date; necessitating leaving your car for extended periods, or coming back on a different occasion. -claims to offer free annual inspection to autoclub members, but does not honor this offer. -claims to offer yearly coupons via email, but does not honor this. -poorly coordinated parking lot that isn't equipped to handle the amount of vehicles that are being accepted into this facility at any one time. Customers are blamed for not better navigating a literal one-way maze. Used to go here out of loyalty from years of previous service, but will now be searching for a new mechanic after multiple consecutive negative experiences. Very unfortunate and disappointing.

A regrettable but necessary update, about five months down the road. Long story short, I've poured…read moreabout $1200 of necessities into my Tundra since I got it. When $5300 becomes $6500 with replacements and repairs, it ain't such a bargain anymore. As stated before, $350 alone went to a pair of matching rear tires, because the existing ones were absolute garbage, and about as balanced as Honey Boo-Boo's dietary regimen. This and the other nagging stuff has already been discussed in my first review But a huge problem arose a few months in. The unusual newness of the passenger side steering rack boot led to the discovery of a MAJOR power steering leak, resulting in replacement of the entire rack and pinon. It was rotted and rusted through, and you can't service them, so it had to be replaced. Goodbye $700... And that's a GOOD deal to get your steering completely redone from outer tie rod to outer tie rod. I admittedly have no proof, but I do suspect that a new boot was put on to cover up the leak for long enough for me not to notice it... given how much fluid I was losing, how could they NOT notice it? But sure enough, I first noticed just days past the 30 day warranty. I partially blame myself for this, because I looked at this truck in the rain on an April evening... which may have masked the leak. Word to the wise: Never evaluate a vehicle at night or in the rain... never again. Overall, I'm still glad I have this Tundra. Like I said before, it's hard to find a regular-cab long bed with relatively low miles like mine, and the engine and transmission are absolutely perfect. But these are praises attributable to Toyota, not Markos. Sorry, but in hindsight, this truck purchase was no bargain, but I needed it, so I made a hasty decision, and am now facing the consequences. I don't even know what's gonna happen when I need brakes... This lower end is rustier than Brett Favre after his fourth NFL comeback.

At 3 on Friday afternoon, I was getting on 95N from Allens Avenue when, all of a sudden, I heard a…read moreLOUD noise. Horrified, I watched my hubcap bounce up in front of my car - suddenly I felt everything leaning to the left. I was midway up the on-ramp already, so I knew I had no choice but to get on the highway. I managed to drive far enough into the breakdown lane to feel like I wasn't going to be hit by an angry driver. One hour, a long phone call to AAA, a million tears and a short visit from a (very comforting) State Trooper later, I was in a tow truck driven by the kindest tow driver I've ever met. My poor car rode on a flatbed behind us, looking so sad with its two flat tires. We pulled up to the service station AAA recommended, only to be told that they were closing in an hour and would be closed the entire following week. Made sense, of course, as it was 4pm on the Friday before the 4th of July. I'd resigned myself to not having a car for the weekend, but for a solid week and a half? Eesh. Before I could start bawling again, though, my tow driver buddy Bill told me to hop back in the truck - he had an idea. He pulled out his cellphone and dialed. Frank, he said, it's Bill. I've got a girl here, needs two tires, hit something on the highway. She's pretty rattled. Are you open now? Are you there next week? Can we come on over? With that we were on our way to Markos Auto Center. By the time I climbed out of the tow truck's cab, Frank (Theofanis Markos, to be exact) was on the phone securing me two tires. He told me not to worry, that everything would work out, and sent me into his office to hang out with his funny, charismatic, sweet office manager, Robyn, and 4 dear old dogs. In less than two hours, everything was finished. My car had two brand-new tires. The other two had been rotated. Robyn made me laugh 'til my sides hurt. I got to pet some dogs. And Frank bought me (and everyone) treats from the ice cream truck. Oh, and prices were reasonable, too! You guys, in those two hours Markos won me over for life. I can't imagine ever going anywhere else for auto repairs. Thank you, thank you, thank you, Frank and Robyn (and Bill from AAA).

Best body shop around. Outstanding service. Will highly…read morerecommend to all my family & friends. Arleen M Pawtucket, RI

finding a solid mechanic has always been a headache. I was in a car accident and decided to take my…read morecar to J & J for the family history, good reviews from others that have gone to the shop for work previously, and for a pleasurable first experience reaching out to them. I'm happy I chose them, they were able to get the car back restored, it was near totaled, and 6 months later I haven't had a single issue. it was done under the estimated time and they were informative and kept me informed through the whole process. super happy and recommend them

My car was empty in a parking lot in July when another driver hit it. I wasn't behind the wheel…read more There's a police report, paperwork, a conversation with the driver who hit it that I could have lived without. There is nothing good about having your car damaged in an accident. The only good thing was, I didn't have to think about where to bring the car. I already knew, because of what happened to my son. He'd been in his own accident, a year before mine, and I was in New York City when it happened, too far away to do anything but worry. Richard Porcelli did what I couldn't. He sent a tow truck. He took my son under his wing the way a parent would, calmed him down, sat with him through one of the worst days of his life. I wasn't there for that. Richard was. I don't forget things like that, and I wasn't about to take my own car anywhere else. Porcelli's has been on Providence Street in West Warwick for more than forty years, and there's a difference between a business that's been doing something a long time and one that's just been open a long time. Those aren't the same thing. You can feel which one you're standing in. My insurance adjuster, a man I'd never met before this, told me flat out that his company likes working with Porcelli's. Honest, he said. Good work. Integrity. That's not a word insurance adjusters throw around freely about anyone. I ended up not at fault, so no deductible, and Porcelli's set me up with a rental. Given how the insurance company usually handles that part, I was bracing for whatever the cheapest available option was. Instead I drove off in a 2024 Jeep Compass. I was pleasantly surprised, though knowing Porcelli's by then, I probably shouldn't have been. The adjuster told me not to expect the car back before August 28th. I got the call today, August 6th, that it's done. It still needs an inspection, and instead of telling me to bring it back separately for that, they told me they'd put it up right away so it would already be finished by the time I came to get it. Nobody asked for that. It just happened, the same way it happened for my son, which is really the whole point. Porcelli's doesn't perform well once. It performs the same way every time. It's not an exaggeration to say that Porcelli's will treat you like family. If you ever find yourself needing them, and I hope you don't, you'll understand exactly why I told you to come here.

I didn't have any experience with a body shop but my car dealer recommended Mike at Porcelli's, and…read moreit was pretty easy to set up my appt and get my car fixed. I needed my bumper exchanged since someone backed into mine and also had some scratches on the side of my door where people opened their car doors on mine -___-. Mike and his team were quick to get my car back to me within the same day and were very helpful with my questions and knew how to fix it all up making it look like a brand new car!! Would definitely recommend going to see Mike at Porcellis again, very professional and swift service!!