Doria is AMAZING. I had the best massage from her and nearly fell asleep the entire time. I will…read moredefinitely be booking with her over and over again. The pool is small and doesn't have the most luxurious vibes, but it's still cute. No sauna, just steam room.

Finally found a top notch European spa facial in Los Angeles! I was blown away by the staff at the…read morespa today. Keilor first took our reservation questions by phone and was so polite, patient, insightful, and clear with what we should expect and then we booked online with ease. His team welcomed us graciously and Claudia was very attentive during our relaxation/pre-treatment experience. I got an incredible facial from Tej who is French, so the European facial style that I was craving was beyond my expectations. I usually book Soho House Cowshed facials as a comparison but they're not in LA. My facial included a Hydrafacial element, collagen mask, (enhancement upgraded) LED light therapy, hot stone shoulder/neck massage, ice rollers, Gua for lymphatic draining, and overall was relaxing but effective for anti-aging/brightening. Originally I was anxious about the facial because I had a very nauseating morning migraine but I mentioned that to Tej and she did a scalp and head massage with pressure point activation and it magically went away! I was sooo appreciative, and truly can't wait to come back. If you're looking for a nice few hours with affective results, I highly recommend.

Best Korean spa I've been to in LA. Everything was very clean and well maintained -- clay room,…read moresalt room, jacuzzis, steam and dry rooms were all spotless. The atmosphere was calm and respectful, and the staff was wonderful. Helen did my scrub and did an excellent job (on the harsher side, which I loved). The gentleman at the front desk was very polite and friendly. I immediately recommended this place to my group chat and will definitely be back. The only thing missing is food options -- hope they add some in the future.

I really enjoyed this spa. It was my first time at a Korean spa. The spa was co-ed, so my husband…read moregot tag along. We got a couples relaxation massage. The massages are deep. My husband loved it. The massages are a little rough, so I asked for them to be a little softer. But, I'm kinda a baby with massages, like I don't book deep tissue type of massages. The masseuse went on top of my back on all fours lol. I started laughing when she did that, she started to giggle too. I told my husband she was so petite I didn't mind it. The spa areas were very clean and aesthetically pleasing. I didn't bring a bathing suit, so I couldn't use the co-ed area which looked so peaceful and relaxing. The spa offered shorts for men, so my husband utilized the co-ed hot tubs. He said he was the only person in the co-ed area and men's side. In the women's area, where they had the hit tubs, women are nude. So, it's a little stressful at first because I never been to a spa where people are nude. But, I eventually got comfortable and enjoyed the hot tubs. The women's are that had the clay room, salt room, and sauna required robes. That area was so relaxing. The clay area was my favorite.

Tatiana was excellent in all of the treatments I had today. Highly recommend. Massage and scrub…read more Good firm touch and even a head massage!

I had a gift card to this place, and in my opinion nothing about it says "spa." The showers took…read moreseveral minutes to heat up, and there were no real spa amenities. The overall design and aesthetic felt outdated -- the carpets looked old, and even the sheets for my massage seemed worn. The massage itself was okay, but overall I would not recommend this place if you're looking for a relaxing spa experience.

ALL THE ONE STAR REVIEWS ARE VERY ACCURATE! DO NOT WASTE YOUR TIME/MONEY HERE!…read more The one thing that all the one star reviews have in common is that the therapist do not show up at the time or at all. This happened to me where I waited in the lobby for 20 minutes trying to get a hold of front desk (which they don't have). The staff at the hotel let me know that this happens often and there wasn't anything they could do. I gave up waiting and went back home. 3 hours past my originally appointment, they texted to reschedule. I rescheduled deep tissue massage the same day and confirmed with them the time. I go there for the second time and to your guess no one is there AGAIN. James was my massage therapist and I started to raise concerns of James qualification as a licensed massage therapist. I've had many massages and the way he undraped me was very inappropriate. It already made me feel uncomfortable. Not to mentioned, he left a bruise on my back the following day! My friends are massage therapist and they said the muscle he was working which is where the bruise is located- is a tender spot. You are NOT suppose apply a lot of pressure in that area. I also asked him to perform a different method because all of his moves were just the same repeated simple movements and he proceed to the same simple movements any average joe could have done. In another instance, he used all his body weight towards my body that was way too close to my bottom rib. I honestly think I was going to go home with broken ribs..I was really confused what kind of massage I was getting.. This isn't the WWE?! I didn't find the massage to have any technicality to it just the same o' movements. I was in touch with Eva, who seems to be the owner of Faris, and told her my experience at her spa. I mean the lack. of. customer. service. wow. She tried to argue that the bruise is not from the massage. Nothing was resolved in our conversation. I would NEVER recommend a spa like Frais.. not even to my enemies.. Save your time and money, folks. There are a lot more spas in DTLA and Ktown worth your while.

I had the 90 min signature massage. Hands down the perfect massage I was dreaming of! I'll come…read moreback to check their consistency but so far I'm happy to give this boutique spa the 5 stars they deserve What a hidden gem! I've tried so many expensive spas in LA and this location is now at the top of my list. Excellent customer service and the massage therapist today was phenomenal.

I have been to many Korean spas and I must say Hugh Spa was by far the best massage and body scrub…read moreexperience I've ever had. My masseuse was amazing. You could tell she was very thoughtful with her touch and technique throughout the entire session. She was quiet, professional, and gave the perfect amount of pressure during both the massage and scrub, especially on the pressure points. Everything flowed so smoothly and felt incredibly relaxing. My 1.5 hour massage honestly felt like 2 hours in the best way possible because I was so relaxed and immersed in the experience. My skin felt incredibly soft and rejuvenated afterward. I especially loved the hot honey milk she poured and massaged into my body. It felt absolutely amazing and made the experience feel extra luxurious and calming. Although Hugh Spa is on the smaller side, it still has enough amenities to enjoy and unwind. The only thing I wish they had was an ice bath, but they do have an ice room which definitely helps. Also, the front staff was very sweet, welcoming, and kind from the moment I walked in, which made the experience even better. Thank you Hugh Spa for finally making me believe in massages again. I will definitely be back!

Its with a heavy heart I write this review. I used to love this place. However, This is the second…read moretime I feel the service's were not up to rate charged or kindly requested upon check-in. Today i spent about $300 on a gold slimming wrap package and it was 100% not worth it. Same experience as last time and i had high hopes it was a one off. Nope. When I arrived i asked that the person checking me in if they could please focus on my belly and thighs bc im losing weight and need the attention there. I am by no means overweight but I try to keep my skin looking good. The desk folks acknowledged that request. My scrub was ok and took less than 30 minutes. That should have left about 1.5 hours for the wrap, mask and massage. That part was slightly shorter at an hour and 20mins but what didn't happen is what I requested-she primarily focused on my back even when i asked her directly to please work on my legs and belly. I got a 3 minute per leg/glute oil massage and a quick two minute belly massage. Im so upset that my reasonable request ignored. Twice. And i paid a lot of hard earned money on top of it. Id be better off at a local massage place for a quarter of the cost. The wrap was OK but when i first started getting them about a decade ago, they were way better in terms of length of time you were cocooned in the warm blankets with the solution and they used to wrap your belly and thoroughly massage your limbs and belly afterward to ensure you got the full diuretic effect and sign tightening. She worked 80% on my back. All the while you can hear every customer being checked in less than 20 feet away and when they walked me to the room in my robe and nothing else there was a guy sitting on the entry couch talking on the phone. Say what?! So no peace or quiet, no decency or privacy at a women's spa, no attention to customer satisfaction or requests and no respect for long term customers or our money. WTH. Im pretty upset and i feel ripped off if im honest.

I've had a really great experience here for both laser treatments and facials. I originally came in…read moreto help with post-acne marks and rosacea redness, and I've definitely noticed improvement from both services. The facials are especially relaxing -- they include a great massage, and the staff always takes the time to ask about your skin concerns and goals. They also give thoughtful recommendations on products and ingredients that would work best for your skin. Another nice bonus is that if you purchase a package, they'll sometimes include a complimentary facial or laser treatment. Overall, the service is professional, welcoming, and effective. I would definitely recommend this place!

This review is late. If you want to feel like you're a waste of their time, then come here lol…read more I came in for my mole removal touch up. The front desk girl told me, "I'll give you make up remover, and you can wash your own face. The estheticians are busy." When I told her that it's okay, I'm okay waiting, she told me that it wasn't a matter of waiting and that they're busy on Fridays. She proceeded to tell me that all the rooms are being used up for laser treatments and then said, "I don't know who scheduled you on a Friday." Lol. Ew.

The Employee walking around checking in kindly asked if i needed anything, and when i said i needed…read morea shade match she said she would find someone to do that for me, which was quick. Luz then came to help, and very patiently and friendly went through a few shades to find the perfect one. She also made lots of recommendations on other products for skincare. Luz was very knowledgeable from the moment we started to the very end. Thank you Luz

From the owner: come in and share the beauty. at sephora, you can enjoy a shopping experience where all are welcome…read moreand what makes you unique is celebrated. check out fan-favorite brands like fenty beauty by rihanna, drunk elephant, tatcha, and affordable picks from sephora collection. visit our website to learn more about what's happening at your sephora, like exclusive product launches, brand events, and more. we can't wait to see you!

Got a bikini and eyebrow wax from Anika before a beach vacation and she was amazing! I hadn't had a…read morebikini wax in several years and was quite anxious, but she made the entire experience extremely comfortable and safe. It felt like I was just having a nice chat with a friend!! Pain was manageable and it has healed amazingly since. I'm considering getting bikini waxes more often now. Thank you!!! Highly recommend this salon and Anika!!

The beautiful calm energy owner did my Brazilian and she was soooo gentle I swear I had never…read moreexperienced such a pain free wax on my kitty kat!! We spoke about what a difference a hard wax that is not applied well can leave on the skin ‍‍‍ As a licensed esthetician I appreciate her knowledge, soft hand and warm demeanor. I'm looking forward to my upcoming appointment and can't wait to be smooth and pretty down there again. ONLY SOFT WAX on this sensitive lady allowed. Thank you Wax Candy !

I am so glad I got the opportunity to come here. Although my friend and I only got to stay for a…read morefew hours, we made the most out of our time. First, we got a couple of soju slushies and ordered the fried dumplings. I have never liked dumplings, but these were THE BOMB! They came with a sweet chili sauce that really made it taste great. Then, we enjoyed the Himalayan salt room. Some people were talking too much which was annoying, but I understand it's a spa and people come with their friends and family to unwind. We enjoyed a few more sauna rooms before heading downstairs. Downstairs, there were two pools and 3-4 hot tubs. We ordered delicious mojitos at the pool bar and enjoyed the rest of our time. I cannot wait to come back. A day pass was only $40 to enjoy all the amenities. Although the drinks and food were extra, I was so glad to be able to order food and drinks at a spa.

The rexeptionist was incredibly rude. No name tag or uniform:…read more1) Refused to give my inlaw a plastic bag by simplying "no" when asked if she could have one without explanation 2) None of the sauna rooms were not on 3) rust at the bars on the metal pipes and ceiling 4) bar was not open 5) after paying the $40 enterance fee you still have to pay for the massage chair 6) no one at the food bar 7) lights were off If you are looking for a DIY spa with no instructions, manuel or guide this is your place. The receptionist was told that we were first timers and we were not given an introduction of the place tour or guidance. We drove 100 miles to visit this place due to a tiktok recommendation. I hope people see this review. Left upset, unsatisfied and feeling disrespected