Best Korean spa I've been to in LA. Everything was very clean and well maintained -- clay room,…read moresalt room, jacuzzis, steam and dry rooms were all spotless. The atmosphere was calm and respectful, and the staff was wonderful. Helen did my scrub and did an excellent job (on the harsher side, which I loved). The gentleman at the front desk was very polite and friendly. I immediately recommended this place to my group chat and will definitely be back. The only thing missing is food options -- hope they add some in the future.

I really enjoyed this spa. It was my first time at a Korean spa. The spa was co-ed, so my husband…read moregot tag along. We got a couples relaxation massage. The massages are deep. My husband loved it. The massages are a little rough, so I asked for them to be a little softer. But, I'm kinda a baby with massages, like I don't book deep tissue type of massages. The masseuse went on top of my back on all fours lol. I started laughing when she did that, she started to giggle too. I told my husband she was so petite I didn't mind it. The spa areas were very clean and aesthetically pleasing. I didn't bring a bathing suit, so I couldn't use the co-ed area which looked so peaceful and relaxing. The spa offered shorts for men, so my husband utilized the co-ed hot tubs. He said he was the only person in the co-ed area and men's side. In the women's area, where they had the hit tubs, women are nude. So, it's a little stressful at first because I never been to a spa where people are nude. But, I eventually got comfortable and enjoyed the hot tubs. The women's are that had the clay room, salt room, and sauna required robes. That area was so relaxing. The clay area was my favorite.

I'm really sad as I was hoping to enjoy this place expecting a high-end spa/massage experience…read more(especially at this price point). Unfortunately this was a complete miss. There really aren't any spa amenities and the locker room is a bit grungy. Once you get to the co-ed communal area, it has some tea and water where you wait for your masseur or masseuse. It was a little too warm and unfortunately my masseuse was late (still setting up the room). Once in the room, the masseuse didn't communicate, not even asking if there was anywhere I wanted to focus on or if I was comfortable. This led to the massage being not great. I had to keep asking for more pressure and the most pressure provided was actually on my feet rather than anywhere else. I also hated that she went from my feet then straight to massaging my face and head! It was more of an uncomfortable experience rather than enjoyable. This was also a VERY expensive experience so it's quite unfortunate that this was what it amounted to. I won't be back.

I had a gift card to this place, and in my opinion nothing about it says "spa." The showers took…read moreseveral minutes to heat up, and there were no real spa amenities. The overall design and aesthetic felt outdated -- the carpets looked old, and even the sheets for my massage seemed worn. The massage itself was okay, but overall I would not recommend this place if you're looking for a relaxing spa experience.

Excellent service professional staff Very clean, l…read morerecommend Vivi she's very professional.

I come to frist time bule star massage today . I come for a 90-minute full-body massage. You…read moredefinitely will leave completely satisfied. The bule star massage is super clean, professional, and friendly amy and tina . Also, they have excellent customer service. I have been to several Day bule star for a massage. This one is the best!!! Highly recommended!!! is very pleasant and kind... amy explains thoroughly what is best for you without any pressure. Amy is also best in massage. The place is very relaxing. Amy will give you an outstanding customer service at a very reasonable price! I love this place!!!

10/9/21 Massage…read more10/10. Ambience 10/10. Overall customer experience 20/10. This place is AMAZING!!! I've already recommended them to 3 people and my wife's friends are already talking about going again. I booked a couple's massage for my wife and I but I couldn't make it. So her best friend and with her. I came here the day before to give them a bottle of Champagne my wife wanted to try and they stayed in contact with the entire to make sure I wasn't worried and to make sure my wife's day was special. Crazy thing was my wife didn't realize where she was going (her friend helped me with that) but ended up being a 3rd person that came with them because they were going to dinner after that. They accommodated everyone and everyone felt special.

ALL THE ONE STAR REVIEWS ARE VERY ACCURATE! DO NOT WASTE YOUR TIME/MONEY HERE!…read more The one thing that all the one star reviews have in common is that the therapist do not show up at the time or at all. This happened to me where I waited in the lobby for 20 minutes trying to get a hold of front desk (which they don't have). The staff at the hotel let me know that this happens often and there wasn't anything they could do. I gave up waiting and went back home. 3 hours past my originally appointment, they texted to reschedule. I rescheduled deep tissue massage the same day and confirmed with them the time. I go there for the second time and to your guess no one is there AGAIN. James was my massage therapist and I started to raise concerns of James qualification as a licensed massage therapist. I've had many massages and the way he undraped me was very inappropriate. It already made me feel uncomfortable. Not to mentioned, he left a bruise on my back the following day! My friends are massage therapist and they said the muscle he was working which is where the bruise is located- is a tender spot. You are NOT suppose apply a lot of pressure in that area. I also asked him to perform a different method because all of his moves were just the same repeated simple movements and he proceed to the same simple movements any average joe could have done. In another instance, he used all his body weight towards my body that was way too close to my bottom rib. I honestly think I was going to go home with broken ribs..I was really confused what kind of massage I was getting.. This isn't the WWE?! I didn't find the massage to have any technicality to it just the same o' movements. I was in touch with Eva, who seems to be the owner of Faris, and told her my experience at her spa. I mean the lack. of. customer. service. wow. She tried to argue that the bruise is not from the massage. Nothing was resolved in our conversation. I would NEVER recommend a spa like Frais.. not even to my enemies.. Save your time and money, folks. There are a lot more spas in DTLA and Ktown worth your while.

I had a life changing session today with Ms. Shin. I booked the summer reset and literally came out…read morelike I was on a little cloud. This place is amazing, it is so calming and quiet. Very well taken care of with excellent staff who are warm and welcoming. I'm obsessed with this place. I've been coming here for years, and I don't see myself stopping anytime soon. Love you guys!!!

I was really looking forward to relaxing, but unfortunately this was one of the least enjoyable spa…read moreexperiences I've had. From the moment my treatment began, the body scrub attendant's demeanor felt cold and unwelcoming. Her tone of voice came across as harsh, and when she spoke to me, it was loud enough that other guests looked over. Since everyone is undressed during these treatments, that made me feel especially uncomfortable and vulnerable. The body scrub itself was much rougher than I expected. I wasn't asked whether the water temperature was comfortable, and the pressure felt unnecessarily aggressive rather than relaxing. I left feeling more sore than refreshed, which isn't what I expect from a spa treatment. This was also the second month in a row that I was assigned to the same body scrub attendant, even though I've never had her before and had always been treated by someone else in the usual wet room. It struck me as unusual, especially since I had previously noticed her speaking very harshly to other staff members. I'm sharing this feedback in the hope that it's taken constructively. I truly enjoy this spa overall, but I hope more attention is given to making every guest feel comfortable, respected, and cared for during their treatment.

I've been coming to this clinic for over a year, and I couldn't be happier with my experience. I…read morehad a big mole removed, and after giving jt time to heal, it's completely gone. The staff was professional throughout, and made sure to explain the aftercare instruction so I knew exactly how to take care of the treated area. The area where mole removed are smooth surfaced and didn't leave any trace of atrophic scar I'm very satisfied with the results and the care I received. If you're looking for a clinic for mole removal, I would definitely recommend this clinic.

Great service, was walked through the entire process since it was my first time doing laser. The…read moreafter care of cooling was great as well.

The Employee walking around checking in kindly asked if i needed anything, and when i said i needed…read morea shade match she said she would find someone to do that for me, which was quick. Luz then came to help, and very patiently and friendly went through a few shades to find the perfect one. She also made lots of recommendations on other products for skincare. Luz was very knowledgeable from the moment we started to the very end. Thank you Luz

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