There's something fishy about the 2011 reviewer's 1-star rating, saying they paid for new brakes…read moreand didn't receive them - and said an "auto body shop" verified it. And "suspect" tires that wore out in 6,000 miles, doesn't make a lot of sense either. I went there after hearing positive things said about them from local folk, as well as reading very positive reviews on Google. Alray's business is primarily tires. I'd purchased a full set of Kumho's from Discount Tire, and two of them wore out in less than 12,000 miles. I was very well treated by Eddie, who runs the shop along with one of his brothers. He had a pair delivered the next day, and even though they were really busy I wasn't there a half an hour and my tires were changed and balanced, at a price much better than I'd have gotten at Discount Tire in Hickory. Alray's isn't a fancy place, and I'm sure prices are better there because you're not paying for all the "fluff" that comes with a national chain, like TV's everywhere, high pressure warranty sales and employees in super nice uniforms. I'd recommend Alray's to any friend, and they'll always be my go-to tire place, or alignments if needed. While I was there, several people came in for lawnmower and trailer tire repairs, and were only charged about $5. So it's obvious they're not gougers at all. For inspections I go to American Auto on Blowing Rock Blvd, run by Dale Triplett, because all he does are inspections; he's a one man operation, and is as personable and friendly as can be. I'd happily give Alray's 5-stars if they'd do what a lot of car places do, where they throw in a paper mat and thin plastic cover on the seat. If I drove a nice new car, I'd have insisted on that being provided by Alray's. I mean, even Grease Monkey does those things for an oil change! Since those simple things are readily available and might cost a retail place all of 10¢, I don't know why every auto place doesn't use them.

The best people, best prices and best service. Have been here many times over the years and are…read morevery grateful for Eddie and his team.

I would give 100 stars if I could. Sometimes when a merchant makes a mistake they go to great…read morelengths to make it right with the customer. In my case, it was MY mistake, and the merchant (despite being busy with other customers) went to great lengths to fix MY mistake. That kind of customer service is extremely rare and I would HIGHLY recommend anyone in the area do business with Fairway Tire. They were lifesavers!!! Service was above and beyond!!! Thank you so much!

Jacquelin is fantastic! Helped us out and even called a competitor when they couldn't help! We…read morebought a new tire and will be back soon for any other needs.

Good Service and good customer support clean shop best price in town for tires and brakesread more

This dump of a business is a huge rip off. Cheap bad quality tires should be their motto. Had 4…read moretires replaced that were only 4 months old but the car was damaged. Looks like they took it for a joy ride and then denied doing any damage. The fix cost me more than the tires. This business should close.

I was referred to them by some friends of family members. After work I went by to see if they'd…read morecheck one of my tires. Never been there before, and I didn't see any parking but I know at my oil change place you just drive up to the bay and they come out to ask what you need. So I saw an empty bay and drove up to it, but after about 30 seconds when nobody appeared, I turned off my car and started getting out to go inside when a truck pulled up behind me and the driver laid down on the horn. And then again and again so I cranked my car and a mechanic at the bay beside me looked annoyed and motioned his arm and told me to move. So I did as quickly as I could and just kept going ...no idea where they expected me to park so I left. I didn't want to even talk to them after that. The worst part is that they clearly see I'm a female by myself and obviously could've used some polite guidance. If anyone from Bolick's is reading this, consider that not everybody pulling up is a repeat customer--some of us have never been there before and are used to just pulling up to a bay and a kind person coming out to talk and say something like "pull around here, or you can park over there" anything except just sit there and look mad and blow the horn and wave me out of the way. I could've been a repeat customer but I don't ever plan to return.

good service they stand by there work and are great people ive done bussiness with them for years…read moreand will for a long time

I cane in needing inspection sticker and u had a screw stuck in one of my tires. They got to me…read moreimmediately. Professional staff, clean waiting room. Everyone was nice, super fast service I was in and out with in 30 minutes. We have used them in the past for inspection and have always been fast, and friendly. Thank you to the staff at MR.TIRE we appreciate you!

Went in for new tires & alignment and asked for brake inspection. Receptionist efficiently got me…read moreset up and so far so good. When picking up the vehicle, there was dirt & grease over the bill, the alignment results were not covered & no mention of the brake inspection. The vehicle never pulled to the right until after their "alignment". After turning around and taking it back, they worked on it again and a technician it for a test ride. while it was getting later and later, the test ride employee decided to run personal errands and was gone for 30 minutes and came back with his groceries. I was then told the car still pulled to the right and was suggested to try another Mr. Tire. The errand running technician left grease on the car and rags in the seat and forgot to give me my keys.

As a customer service-oriented person, I try to see the positive side of everything, but also know…read moreif you don't service your customer, someone else will . It stands to reason, people sometimes have an off day; however, with the most recent experience(s) I've had, with the lack of service at the Lenoir Walmart Auto Service Center, I'm very frustrated with the staff. I purchased my tires at this location and have them rotated (free of charge) every time they need it. I was having my oil changed here also until recently. My main reason for this posting is to advise others if you are looking for complete and competent, customer service, you may want to look elsewhere. When I inquired on how they handle their service appointments, it's first come, first serve. So, when walking in to get service, you're looking at a minimum wait time of 1-1/2 to 2 hours before they even begin service. I understand service takes time, but there seems to be a shortage of staff, lack of concern for the customer and things just do NOT flow smoothly. I have witnessed (on multiple occasions) a male associate taking personal phone calls while in the midst of consumers waiting for help. I originally chose Walmart because some of the independent locally owned shops have limited operating hours that do not fit my lifestyle. Since Walmart, has varying hours I thought this would be more convenient for me. However, after the most recent experiences, I'll find a way to maintain my vehicle from the independent service centers.

I went to get a battery installed on 1-29'22. I was told it would be an hour and 2 and a half hours…read morelater they still has not touched it. They evidently either forgot or just did not care. I just left. The Lenoir Walmart auto service will never get any business from my family again.

Animal Abuse Alert: the owner and staff members working a few days ago refused efforts to retrieve…read morea kitten from under a hood on their lot who had evidently been stuck inside a car for 24+ hours while they listened to her cries, telling customers to ignore it. They had to be threatened with legal action but wouldn't open the hood and stood by while rescuers tried to coax the kitten out for hours. Hot and severely dehydrated, the tiny kitten was finally rescued when the owner took 5 mins to open the hood. If you value humanity, this is NOT the place to take your business.

I like to support businesses that are run by people with compassion & integrity. This man couldn't…read morebe bothered to open a van hood to let a rescuer retrieve a kitten stuck inside. The kitten was dehydrated & starving. It is likely there are others that didn't make it. I was told it only took a few minutes of his time but Partners for Cats had to threaten him with the sheriff & animal control to get him to cooperate. Seriously? Be a better human being.

Phenomenal service. Will get to the bottom of any issue and if it's something they don't have time…read moreto fix, will send you to another mechanic that is able to fix. Bill and his mechanics have helped me a lot these past 6 months with a lemon that was sold to me. I live paycheck to paycheck and Bill is very reasonable on prices and just opened a second shop in Hickory. They are all about the customers and their concerns and explains every step. Highly recommend