Great place. Good service, fair pricing. Did a great job moving my pictures from phone to…read morecomputer and shared his tech knowledge with me

My laptop was very slow. Orlando presented me with several very good low cost options to fix this…read moreissue. He set me up with a "new" used laptop and had it loaded with all my existing files, all within the day.

Great customer support from expert technicians. Highly recommend for internet security.read more

Mr. Thompson, the proprietor, quickly analyzed my problem. I couldn't properly update; the HD was…read morebad and was unable keep up with the demands of the processor (or something like that, I'm not a techie). He suggested putting in a SSD drive. That was exactly what I needed, since I had long complained about the slowness of the computer's response. Very reasonable--less than $200. Did it within a day. A comment about parking: if you're using GPS, it will direct you to the address on Main St. No parking there (maybe other side of the road, I don't recall). If you're coming through High St on the divided lanes, go through the light at Main. Turn right onto S Wolf St. There's a little sign maybe 100 ft. in. The entrance is in back--you'll have to ring a bell. But don't let the unimposing nature of the facilities put you off. He'll do excellent work. P.S. Some reviews below complain about Mr. Thompson's gruff nature. True, but again, don't let it put you off. Once it's clear that you have a real problem and are serious about getting it fixed--he's professional and straightforward.

This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

I needed my volume buttons fixed and popup ads to stop (so annoying). Mohammed fixed both problems…read morewithin 45 min. Now I can enjoy my phone again. Thank you so much Mohammed!

Generally happy here. First visit they told me they could get the phone fixed that day, which was…read moreimportant since I had a flight the next day. Unfortunately they didn't have a spare part and charged me for the labor they spent opening up the phone. Okay, fair enough, I don't want to make people work for free, but I thought they might credit that to me in the future should I have a repair. Which I did, just about a month later. I was 48 hours away from trading in my iPhone XS when I dropped it and broke the screen, needing an expensive repair. While I was not given the $50 in labor I had previously spent (and didn't get a repair) I was given a $10 discount and a working phone about 90 minutes after I dropped it off. Will probably come back here if I need to in the future, but this place is definitely at or above market price, and expect to pay for work even if your phone doesn't get fixed.

Prompt and respectful service. I had to get my charging port changed and it was a delay because on…read moreopening the cellphone he realized also it was the cable but indeed he gave me a free screen protector for the delay but I would definitely and highly recommend this place!!!!

The young man who looked at my cell phone was extremely courteous and he fixed my issue in less…read morethan 10 minutes. I'm not a savy user so I'm glad there is someone I can turn to when/if I need help. Thanks I Fix It!

I've used the services of this company on three occasions since 2012 for the following issues:…read more Once for laptop that just wouldn't turn on. An update that crashed the same laptop. A virus that effected the same laptop. All three times my laptop was fixed within a day or two of dropping it off. Each repair was in the $100 range, and each issue was explained to me in not-so-techy talk that I could understand. They were professional and I like that they are a small local business. The location is conveniently located on Columbia Ave outside the city but not to far from the suburbs. Only issue I've ever had was sometimes they are a bit hard to reach, otherwise top notch service!

Update: 9/12/14 The owner contacted me after reading the…read morereview on Yelp and took full responsibility for the poor service. He gave me a full refund on the service and double checked the CD drive, which began working again after an update was installed. The owner did everything he could to make good on the problems they caused. Wish I had worked with him from the beginning! ********* They came recommended, but I had a terrible experience. I had to call daily for updates, they did not provide an estimate before the work was done as promised, they erased all my software and now my CD drive does not work. Their response to the problems was apathetic. I did not feel as thought they cared at all about the disservice they did.

We had them diagnose and then repair a gaming PC. While it took a bit longer than anticipated,…read morethey communicated with us to let us know why and how much longer. The reason for the five star review is that they fixed the problem, honored their estimate and were LITERALLY 50% cheaper than their competition.

On Tuesday, 1/17/17, after running a number of diagnostics on my wife's MacBook, I concluded that…read morethe hard drive was shot. It wasn't the end of the world since we're meticulous about backing up our data. Nonetheless, I needed to have the hard drive replaced. I was going to take it to the Apple Store, but the reviews I read about their charges encouraged me to find another option. Unfortunately, in the Lancaster, PA area there aren't a whole lot of options for Mac computer repairs. Then, I remembered that one of my sons took his iMac to have a hard drive replaced at Pham Computers and was entirely satisfied. So, I contacted them and they said yes they would replace the hard drive in my MacBook even though they're primarily a PC shop. So, I stopped by on Wednesday to drop of the laptop and spoke to Zach who was very helpful. Much to my pleasant surprise, I was contacted later that day and they told me that the drive was replaced and as (gratis) bonus they would image the data on my old hard drive and copy it to the new drive potentially saving me some time in doing a TimeMachine restore. I received a call the following day to say they were successful in saving all of my data and that the computer was ready for pick up -- WOW, A 24 HR. TURNAROUND!! My wife went there to pay later that day and was astonished at how inexpensive the repair was. I was too. What a great tip to take it there. Thanks Pham Computers!

Great group of folks helped get my MacBook Pro back into 100% functionality. Great communication…read moreand speed

Fix It Chix (Lancaster, PA) was a complete disaster for me. I should have known that something was…read morefishy when a rep there failed to give me a receipt for the notebook which I left for repair. But after I missed an alleged call from this company, Fix It Chix says that it discarded my machine. I have to wonder if there really was a call to me, why further steps to reach me were not taken, and whether my salvageable parts like hard drive, memory, and screen were not sold instead or perhaps the entire PC. I wish that I had been warned before going to Fix It Chix.