excellent work was done on cleaning the septic tank, at a reasonable price. when needed, we will…read moredefinitely contact this company again

From the owner: Call for any septic repairs, maintenance, inspections or emergencies - (250) 937-1877read more

Great value, called Tyler for a RV pump out and he was able to get out next day! very impressed…read morewith the urgency and quality service he provideD

From the owner: Absolute Septic Service, a trusted, family-owned and operated business on Vancouver Island. Our…read moredeep commitment to quality ensures unparalleled septic solutions.

Tried almost every Vancouver company and will without a doubt say these folks are the best! The…read moreeasiest communication and scheduling for events! Would highly recommend working with Full Moon - so many other companies arrive late or miss services, with Full Moon they arrive on time and clearly communicate all the drop off / service and pick up needs!

STAY AWAY! We were…read morecustomers of this company for years, and my husband spends thousands of dollars with them annually through his business. Over time, the cost of our home garbage service kept increasing. We started at around $30 per month, and by the end we were paying over $80 per month plus an added processing fee that was never clearly disclosed on our invoice. On top of that, this company seems to add every extra fee they can think of. We were charged a $15 administration fee, processing fees, and even a "maintenance fee" with little to no explanation. To make matters worse, we were charged the same amount to remove a residential green bin as my husband is charged at his woodworking business to remove an industrial-sized bin. We were also charged the same eco fee as his company, despite this being regular household garbage service, not a commercial woodworking operation. When we cancelled our service, we were then charged more than $300 for them to pick up the bins. This charge was never mentioned ahead of time. Had we known, we would have gladly returned the bins ourselves at no cost. When we contacted the sales team about the charge, they were dismissive and rude, and showed no concern for keeping us as customers. If this issue is not resolved and the charge is not refunded, I will be contacting the BBB and local consumer news outlets. If I could give 0 stars, I would. This company clearly does not value customer satisfaction.

If I could give the zero I would. I'm not saying that other garbage companies couldn't be bad but I…read moredon't think any could be as worse as these guys. Whatever you do make sure you call and find out about canceling your service when your contract is up. You have to cancel 6 months in advance there's a 90-day window.

Scott came out and did a routine pumping of our two septic tanks. This is the first time we had…read morethis done at this property and Scott took the time to explain to my husband the differences between the two systems on our property and how they work. My husband was able to follow Scott and observe and he says he learned a lot! Very easy to make an appointment, local, family owned business who we will definitely be using next time around. Highly recommend.

Right on time, job done in half an hour, really good people. Their price was really good too, much…read moreless than the other quotes we got. They're very busy, and no surprise why that is. They've pumped our septic before, and always do good work. Our septic is a long distance from the lane, so some other companies can't reach it.